Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||||||||||||
| 07V336000 | FORD MOTOR COMPANY | from 09/24/1999 to 08/16/2002 | V (Vehicle) | 3600000 | 08/13/2007 | ODI | FORD MOTOR COMPANY | 08/03/2007 | 08/03/2007 | |||||||
| Defect Summary | On certain pickup trucks, passenger vehicles, sport utility vehicles, and motor homes chassis, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn. | |||||||||||||||
| Consequence Summary | This could result in an underhood fire. | |||||||||||||||
| Corrective Summary | Dealers will install a fused wiring harness. owners of the passenger cars included in this campaign will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected as an interim repair. as soon as repair parts are available (expected october 2007), owners will be instructed to return to the dealers for installation of a fused wiring harness. the recall began on august 13, 2007, and mailing completed by september 19, 2007. owners may contact ford at 1-888-222-2751. | |||||||||||||||
| Notes | Ford recall no. 05s28.customers may also contact the national highway traffic safety administration;s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/09/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford explorer sport trac. the contact stated that while driving 60 mph, there sudden acceleration and a jerking movement when the gear was shifted. the steering wheel began to move erratically from side to side. the contact crashed into another vehicle from the passenger side before crashing into a retainer wall. the contact sustained injuries to the neck and back. the driver of the other vehicle also sustained head and neck injuries. the police were called and a report was filed. the insurance company was notified of the failure and the vehicle was destroyed. the manufacturer was not notified of the failure. the failure mileage was 100,000. kmj | |||
| 03/09/2012 | 100000 | ||
| Tl-the contact owns a 2002 ford explorer sport trac. the contact stated while driving 60 mph there was sudden acceleration, a jerked movement when the gear shifted and the steering wheel started to fish tail from left to right causing the vehicle to go out of control. the vehicle hit another vehicle on the left passenger side before crashing into the retainer wall in the middle of the road. the contact sustained aches and pains in her neck and back. the driver of the other vehicle also sustained head and neck injuries. the police was called and a report will be available if needed. the insurance company was notified and the vehicle was total. the dealer was not notified. the manufacturer was not notified. the failure mileage was 100,000. mw | |||
| 11/28/2009 | 106000 | 1 | |
| I currently own a 2002 ford explorer sport trac. during the thanksgiving holiday, while my vehicle was stationary, there was a spark, then a fire under my hood. the flame ignited and melted the speed control switch. after speaking to my regular mechanic he mentioned that there is a recall on this piece and we should have it looked at by ford. upon having it towed to a ford dealership they told me my vin was not included in the recall list and therefore would not be covered. i spoke to a representative with ford customer service who confirmed what the dealership service department had stated. when i asked how my vehicle could have the same issue as recall #09s09 (speed control deactivation switch recall) but not be included, all the representative would repeat is that the recalls are vin specific and there was nothing else she could do. my question is that if this is the same item/issue as the recall, then why isn't my vehicle covered in the recall? can you please provide me any assistance on resolving this issue? the vehicle is currently awaiting an estimate and being repaired at ancira ford in floresville, tx. *tr | |||
| 05/05/2008 | 150000 | ||
| Tl* the contact owns a 2002 ford explorer sport trac. while driving approximately 40 mph the anti-lock brake system warning light intermittently illuminated on the instrument panel. the vehicle was taken to an authorized dealer for diagnostic testing. the technician stated the malfunction was related to the nhtsa campaign id number 07v336000 (vehicle speed control). however, the vin was excluded from the recall. the failure mileage was 150,000. the current mileage was 166,000. | |||
| 09/17/2008 | 99522 | 1 | 11/30/2007 |
| Tl*the contact owns a 2002 ford explorer sport trac. while driving between 25-50 mph on wet pavement, the vehicle accelerated and crashed into a dirt embankment. there were no injuries and the front end of the vehicle was severely damaged. there were no warning indicators illuminated on the instrument panel prior to the failure. the vehicle has not been taken to the dealer. the contact recently received a recall notice regarding the vehicle speed control failure and the possibility that a fire could occur. a police report was filed. the nhtsa campaign id number was unavailable. the failure mileage was 99,522. updated 03/09/09. *lj the cosnumer stated he was driving down the road with the cruise control on, he approached a vurb, he went to hit the brakes to slow down and the vehicle would not slow down, because the cruise control would not release. updated 03/12/09. *jb | |||
| 08/15/2007 | 1 | ||
| Tl*the contact owns a 2002 ford explorer sport trac. the contact received a safety recall notice on august 20, 2007 for the vehicle speed control. the speed control switch was disconnected in september of 2007. he has called ford each month up until march of 2008 and was informed each time that the part will be available the following month. there had been no failure to date. the purchase date and recall number were unknown. the current mileage was 57,500. update 04-02-08 *bf | |||
| 08/15/2007 | 1 | ||
| Tl*the contact owns a 2002 ford explorer sport trac. the contact received a safety recall notice for the vehicle speed control in august of 2007. he has been informed every month thereafter that the parts will be available the following month. there had been no failure to date. the current mileage was 99,000. updated 3/4/08 *cn | |||
| 08/15/2007 | 112758 | 1 | 07/12/2002 |
| Received a letter dated 8/07 that the speed control of my vehicle,2002 ford explorer sport track, could cause a fire even when engine turned off. a month passes or two before i was able to take my truck to have the speed control disconnected. at this time the grubbs shop manager informed me that currently no parts were available to fix the speed control. i should think that since 8/07 there has been time for the ford motor company to get these problems taken care of, and since i used to use my speed control heavily i'm tired of this waiting without any notification from the parent company so i' complaining.*cn | |||
| 08/04/2007 | 50000 | 4 | 08/09/2002 |
| Tl*the contact owns a 2002 ford explorer sport trac. while proceeding to make a left turn, the vehicle failed to stop. the contact had to apply maximum pressure to the brakes in order to stop the vehicle. the failure also occurred while her husband was driving the vehicle. when he applied maximum pressure to the brakes, the vehicle accelerated. the contact stated that when she depresses the brake pedal, the vehicle suddenly speeds forward. the failure has occurred three times and the most recent occurrence caused him to crash into a wall. the air bags deployed and the damages totaled $6,800. the dealer informed her that they would look into the matter. as of august 15, 2007, the vehicle is still in the repair shop. the speed was unknown. the failure mileage was 50,000 and the current mileage was 51,050. updated 10/04/07 *tr | |||
| 11/19/2002 | 3500 | 4 | 09/24/2002 |
| Dt: consumer states that at approximately 3,500 miles the vehicle started having problems. the vehicle will go from 60-3 mph instantly. vehicle was taken to the service department the first time it happened ,and on june 6 and 15, 2005. they couldn't find anything wrong with it.*ak | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 07/14/2004 | 50000 | 1 | |
| While driving, the gas pedal separated from it's linkage and fell onto the floor of the truck. this resulted in the driver not being able to accelerate. the driver then pulled off the road and had the truck towed to a dealership. this occurred because the gas pedal cable had broken at the connections. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 06/03/2006 | 40000 | ||
| Tl*the contact owns a 2002 ford explorer sport trac. while driving 40 mph, the oxygen sensor caused the check engine light to illuminate and the cruise control failed at 40,000 miles. the dealer promised over the phone to repair both the recall and the engine light, but later denied service because the vehicle was 24,000 miles over the limit to repair the oxygen sensor. the technician disconnected the cruise control switch to prevent a fire from occurring until the parts for the recall were available. a year has passed and the dealer still does not have the parts for the repair. the recall number was unknown. the current mileage was 56,000 and failure mileage was 40,000. | |||
| 05/17/2008 | 103000 | 1 | |
| The ford recall for cruise control switch is a joke. i just had the dealership perform the repair on my 2002 ford explorer sport trac and was surprised to find they only installed a fused jumper instead of replacing the failing switch. this is a safety issue not only because of the potential for fire but also the switch failure could cause a loss of brake fluid pressure. with the jumper installed a failure would blow the fuse and remove the switch from overheating but the switch could still leak brake fluid onto the hot exhaust manifold. i talked with the service rep and asked why ford doesn't replace the switch. he stated good question, probably because the jumper is cheaper . after spending $30,000.00 for a vehicle you would think replacement of the switch would be a minimal cost to the ford motor company. i was considering getting a new ford sport trac but will look to another manufacturer for my next vehicle. fords safety awareness and responsibility sucks. *tr | |||
| 08/07/2007 | 41000 | 1 | 03/14/2006 |
| Recall on ford cruise control for 2002 sport trac truck. i received a letter from ford to have it disconnected last aug 2007. to this date they still have not received any to the dealers to repair the problem. looks like ford is dragging their feet. *tr | |||
| 08/27/2007 | 0 | 1 | 01/21/2002 |
| I received in the mail a letter from ford motor company to install a fused wiring harness into the speed control system of my vehicle free of charge (parts and labor). i have called my local service dealer several times, since august of 2007. the service manager has always told me that parts are not available and to call back. i have called 5 times, including today, 07 april 2008. i do have a 2002 explorer sports trax. i am having a difficult time getting my vehicle repaired in a reasonable time and without charge. *tr | |||
| 08/01/2007 | 1 | 04/18/2002 | |
| Ford safety recall notice received approx 6 months ago. apparently the cruise control system likes to start fires. i continue to be told by the dealer the parts necessary to prevent the failure are 'not available'. this is incredible. how is ford allowed to get away with thousands of vehicles on the road that can catch fire at any time? obviously, given how much time has gone by, ford is thumbing their nose at both the consumer and the government. *tr | |||
| 08/10/2007 | 1 | 09/10/2001 | |
| I received a recall on my ford vehicle for the speed control. it may leak causing an underhood fire. i need to have a fused wiring harness installed into the speed control system. according to ford dealerships the part is not available at this time. this is a safety issue with me due to the fact that i park my truck in my garage that is attached to my home. i do not want my home to burn down and do not want a fire to start under my hood while driving either. please help it has been 6 months since i received the recall. *tr | |||
| 08/30/2007 | 60000 | 1 | 09/15/2002 |
| Ford recall august 2007, faulty cruise control, 2002 explorer sport trac. vehicle taken to dealer. parts not available. dealer made temporary repair by disabling the cruise control. as of 2/5/2008 vehicle is still without cruise control. dealer claims parts not provided by ford. *tr | |||