Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
1720009/01/200310004070Vibration when driving 35-75 mph. 2004 explorer sport trac included. *tt11/17/2003
SUSPENSION - FRONT
04241912/13/200410014096Revised procedure for adjusting alignment on all suspensions - new right hand upper control arm design for torsion bar front suspensions. *tt04/28/2005
SUSPENSION - FRONT - STABILIZER BAR
1639511/01/200210008328Squeak noise from the rear stabilizer bar link. *mj07/27/2004
SUSPENSION - REAR
0421311/01/200410013365Squeaking noise from rear sway bar link. *tt04/15/2005
1673504/01/200310002643Various noise issues from the rear leaf springs while driving. *tt09/09/2003
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY
1777705/01/200410008552Rear leaf spring noise. *tt08/04/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/27/200716000108/31/2005
 1) improper alignment specifications 2) destruction of all 4 goodyear tires 3) ford denied to replace tires although there is a technical service bulletin (05-11-11) pertaining to this issue. *jb
08/01/20048000404/01/2003
 Problems with tires on 2003 ford explorer. *mr there was a vibration in the front end, the tire were noticed worn on the inside, there was also a problem with the rear end which was tilted due to a bent frame, the rear end leaked as well. the dealer claimed that they couldn't find anything wrong. (three sets of tires in 20k miles and about two weeks later, they had to replaced one of the back tires again) the noise and vibration remained. *sc *jb
07/08/20048000704/01/2003
 The vehicle was purchased new with a bent frame and a bent rear axle. the vehicle was difficult to steer. 6 sets of tires were used and replaced during this defect. the consumer took the vehicle to dealer where it was diagnosed as a bent frame. however, the dealer will do nothing about the problem. *ak there was a vibration in the front of the vehicle, the dealers didn't find a problem. a couple of weeks later, the consumer noticed that the tires were worn on the inside. the consumer was informed that the rear end was tilted and there was no adjustment for this. the consumer was informed that the frame was bent. three sets of tires in 20k miles and about 2 weeks later, they had to replace 1 of the back tires again. the noise and vibration remained the same. the consumer requested to be compensated for the bent frame. the rear differential cover leaked. *sc
SUSPENSION - FRONT
11/14/201085959
 It started with humming vibrating noise in the front end left tire ending with front wheel bearing failure and small fire to the wheel bearing rubber boot and hard pulling to the left too dangerous to drive this is a major mechanical failure after inspecting i fount that only the one nut was holding tire on.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
01/01/200437000201/05/2003
 I have had to replace lower ball joints in my 2003 sport trac multiple times. at 37000 and at 60000 miles. *nm