Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS - FRONT - RETRACTOR
04242106/07/200505161110014138Safety belt retraction speed. *tt04/28/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS - FRONT
04/30/200642535104/15/2004
 Approximately one year ago, while my vehicle was parked, and running outside of my home, i shut the driver side door, and the side impact airbags deployed. the driver side door was shut with no more force than normal, however i was later told by the ford service dept. that even a slam should not have caused this deployment. i opted to drive the vehicle, and did not go to ford, however now realized i should have, as the vehicle was then in it's last miles of my warranty. i am now concerned that the multiple problems i have had with my driver side and passenger side seatbelts may be associated or have caused the default of my side airbags, as the driver seat belt was replaced approximately 3 times just prior to the airbags deploying. i am very dissatisfied by the response ford provided, however even if i had placed a complaint during the warranty period, according to other filed complaints regarding the same issue which i read, it may still have not been covered by ford. i am just now contemplating either trading the vehicle in, or replacing the airbag equipment required to meet safety regulations, as up to this point the vehicle has been operational without replacement, after all, with my malfunction and others noted on the site, and by the ford service dept, i feel they are more a liability than a protective element. it is a disturbing day, when ford does not stand behind it's safety commitment, especially when there was no cause , prior accident, or impact to have accounted for this sudden deployment. *tr
SEAT BELTS - FRONT - RETRACTOR
10/28/2004217241002/08/2004
 October 28, 2004, motor vehicle accident, chain reaction 3 vehicle, i was at full stop with foot on brake. vehicle behind me stopped, next vehicle did not stop, pushed vehicle behind me into and under the driver side rear of my vehicle. bumper damage, truck bed twisted several inches, etc. my seat belt did not hold/catch or stop my forward movement. i was thrown into the steering wheel and then snapped back, injuring my head, neck, mid and low back, i had numbness and tingling bilateral lower extremities, and bilateral upper extremities. i also experienced severe muscle spasms neck and mid back. i hit the steering wheel hard. the air bag did not engage. passenger seat belt engaged and protected my passenger. i was taken to an emergency hospital, c-spine/backboard, neck and back spasms, lots of pain, tingling bilateral arms and legs, etc. now unable to work, unknown time due to neck and back injury. i am an er nurse. if my seat belt had held me, i would probably be at work right now and not writing this complaint. your question of number of failures: the belt catches about 1 in 30 or more attempt to get it to hold/catch. i am awaiting a scheduled mri of my spine, and will be following up with a neurologist. the seat belt has not been repaired at yet and remains faulty. *ak
SEAT BELTS - REAR - BUCKLE ASSEMBLY
06/30/200726500107/05/2004
 2004 ford explorer sporttrak - 3 passenger seat belts failed due to belt buckle causing tear in belt fabric. *ak