Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 17647 | 03/01/2004 | 10007416 | Paint peeling and/or bubbling on the center finish panel of the instrument panel. *tt | 06/22/2004 | |
| STRUCTURE - BODY | |||||
| 03235 | 11/24/2003 | 10008154 | Bed extender component replacement service tip. *tt | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/21/2009 | 70000 | 1 | |
| While operating 2004 ford explorer, stopped at stop sign and the rear hatch glass literally exploded. upon looking, it was realized the hatch arms/ springs let go, bending the hatch causing the glass to completely shatter. *tr | |||
| STRUCTURE - BODY | |||
| 05/13/2011 | 96000 | ||
| I went to install a pair of step bars on my truck, and noticed that my body bushings looked odd. i touched one of them and it crumbled, and upon further investigation i noticed at least 3 sets on each side were in the same shape. i called ford customer service and was told to take it to the dealer to have it checked, and that there was no warranty, customer satisfaction plan, or recall. i told them i was a mechanic and did not need to go to the dealer, but they did register my complaint. i have never seen body bushings in such state on any name brand or model vehicle, even after they were 20 or so years old. i have seen them flatten out, but never deteriorate. i feel sure that the material used is of poor quality. by not replacing them, there is a risk of body cracking or other failures. i feel that ford should have a recall on them. after searching the internet, i find that i am not alone, and feel that there are many more people with the same problem, they just dont know it. | |||
| 03/16/2005 | 13900 | 1 | |
| I own a 2004 ford explorer sport trac. the rear hard cover that covers the bed of the truck does not seal tightly. during heavy or steady rain, water will trickle into the bed of the truck. dampening anything stored in that area. i have contacted ford corporate headquarters to lodge a complaint. ford claims the cover was never advertised as being weather sealed. has anyone else encountered this problem? is there a cure for it ? i have tried adjusting the cover. this only helped slightly. *tr | |||