Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR | |||||
| 04213 | 11/01/2004 | 10013365 | Squeaking noise from rear sway bar link. *tt | 04/15/2005 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 17777 | 05/01/2004 | 10008552 | Rear leaf spring noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/15/2011 | |||
| Tires cupping and whine at about 40 mph and up | |||
| 03/26/2007 | 39000 | 1000 | 03/01/2005 |
| Tl* - the contact owns a 2004 ford explorer sport trac. there was a vibration in the vehicle, and the vibration increased as the speed increased. the failure happened intermittently, however , the frequency was starting to increase. there were no warning indicators. the failure mileage was 100 miles. the dealer had diagnosed the vehicle as needing new tires. the tires were replaced and the vibration continued. the dealer then diagnosed the failure as characteristic of the vehicle. the contact has repair invoices. the current mileage was 39,000.*ak | |||
| 07/01/2006 | 20 | 03/01/2004 | |
| I own a 2004 ford sport trac xlt with goodyear wrangler rt/s tires (m+s p255/70r16). i have the tires rotated every 3 to 5 thousand miles. problem is the tires keep cupping out, which creates a less safe driving environment and causes excessive road noise. i've been told by the local tire store that this is a systemic problem with the vehicle and buying new tires will not correct it. how should i proceed to have this issue corrected? note, the wheels are within alignment specifications. please advise...thanks. *jb | |||
| 04/01/2005 | 2 | 06/04/2004 | |
| 2004 ford explorer sport trac ran into guardrail twice on two different occasions during inclement weather. *mr while driving 70 km a cross wind blew the rear of the truck causing the vehicle to hit a guardrail. another time the consumer was driving 55 km with the 4wd on when the consumer lost control an hit a guardrail on the passenger side. *nm when the passenger side wheel grabbed the slush about 1 inch thick, the consumer released off of the accelerator, slightly corrected the steering to bring the vehicle back but the vehicle kept going to the right, hit three posts and then came back. *sc *jb | |||
| 02/18/2004 | 9 | ||
| When driving at any speed vehicle vibrated consumer contacted wi dealership about this issue. *ak | |||
| SUSPENSION - FRONT | |||
| 12/27/2006 | 25000 | 1 | 02/26/2004 |
| I have experienced accelerated front tire wear, and associated noise and vibration on this vehicle, with current mileage at 37000 miles. i have had the wheels balanced religiously every 5000-6000 miles since i bought it. i first noticed the wear and vibration at about 25000 miles. i took the vehicle in to have the wheels balanced and was told that the ball joints were loose and out of specification. i then returned the vehicle to the dealer to have the vibration and wear problem addressed under warranty. the dealer told me that there was nothing wrong with the vehicle, and that the noise was simply due to tire wear. when i indicated that a third party shop had found loose ball joints, the dealer stated that they were in spec, and then recommended front end alignment which i had performed. the vibration and noise from the front tires continued after the alignment was done. at this rate, i will have to replace the tires and likely the ball joints on this vehicle prior to reaching 40000 miles. several other complaints to nhtsa are very similar to my experience with this vehicle. *jb | |||
| 12/20/2005 | 1 | 12/17/2003 | |
| Vehicle has a constant thumping noise in front end at any speed as well as vibration. while driving at in town speeds and controlled highway speeds,the vibration tapers off but noise increases. during acceleration vibration is severe. vehicle has been in dealership shop at least 3 times for this, each time i'm told a tire rotation will fix the problems...each time it does not. vehicle is scheduled to be brought back to shop 12/22/05 again for same problem. *nm | |||
| 08/02/2005 | 35 | 5 | 08/10/2004 |
| Brakes, shocks,rear axle, cruse control,alignment | |||
| 08/28/2004 | 1 | ||
| Vehicle front suspension assembly was, according to ford dealer, designed so poorly that excessive and unsafe tire wear patterns were to bee expected. several other customers with same complaints were in dealer's waiting room the same day. i have exhausted all avenues to work with ford, up to ford detroit customer service.*ak | |||
| 02/25/2005 | 1 | ||
| While driving approximately 60 mph front of vehicle suddenly dipped. this caused vehicle to skid and crash into a ditch. vehicle was totaled. the cause of this was undetermined.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 12/20/2004 | 19000 | 2 | 02/06/2003 |
| I purchased a 2004 ford explorer sport tracker 11 monthes ago. the first incident was the shocks towers. so, i thought. when i brought it into the dealership, they said it wasn't the shock towers but the sway bar. this occurred around september 2004.. than i brought it into the dealership again because the transmission was slipping. i was told the transmission was brought into the shop. i only have 23,000 miles on the truck. when i bought this truck it had 23 miles on it when it brought it. i have put alot of highway miles on it. but the transmission should not have need to be rebuilt.*ak | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 08/02/2005 | 35 | 5 | 08/10/2004 |
| Brakes, shocks,rear axle, cruse control,alignment | |||
| 05/20/2005 | 15900 | 6 | 10/16/2004 |
| I am having a problem with the rear suspension on my '04 ford explorer sport trac. i have taken it to two different dealers in oklahoma city complaining of an uncontrollable bouncing when hitting certain bumps on the road at highway speeds and also speeds as low as 35 mph. this bouncing has occurred at least a dozen times and is gettting worse. when this occurs, it causes the rear of the vehicle to jump to the side about 6 inches, which has nearly caused me to wreck twice this month. both service departments i've visited have described this as normal for this vehicle. i have ordered parts at my own expense to fix this problem, because i fear for the safety of my family. i am told by firestone and several internet sources, that my problem is related to weak shocks, which are specified by ford for this vehicle. | |||