Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/02/200525652
 Vehicle was making a whinning noise from front end at 60 mph. i checked tires in front and noticed excessive wear on the inside of both tires, the mileage was 25650.i had the alignment checked at a local tire and lube and they could not find any alignment problems. suggested rotating the tires,these were the tires that came with the vehicle, tires were rotated.however, at about 31000 miles the noise was back and the tire wear was back again, excessive wear. i bought new tires at this time, they have been rotated a every oil change and the problem persist. no one can find a reason for this occurrence, we don't have a local ford dealership. the shop i take the vehicle too cannot find alignment problems with the vehicle. i think ford knows they have this issue and is willing to ignore the problem. they will not have to worry about me or my family buying any more ford products. this is the first and last ford product i will ever own.
11/15/2011
 Tires cupping and whine at about 40 mph and up
05/13/201196000
 I went to install a pair of step bars on my truck, and noticed that my body bushings looked odd. i touched one of them and it crumbled, and upon further investigation i noticed at least 3 sets on each side were in the same shape. i called ford customer service and was told to take it to the dealer to have it checked, and that there was no warranty, customer satisfaction plan, or recall. i told them i was a mechanic and did not need to go to the dealer, but they did register my complaint. i have never seen body bushings in such state on any name brand or model vehicle, even after they were 20 or so years old. i have seen them flatten out, but never deteriorate. i feel sure that the material used is of poor quality. by not replacing them, there is a risk of body cracking or other failures. i feel that ford should have a recall on them. after searching the internet, i find that i am not alone, and feel that there are many more people with the same problem, they just dont know it.
06/11/201127000
 Body to frame mounting bushings are failing. when touched they crumble. i live in se texas. no road salt or winter chemicals to deal with. made from poor quality material. should last the life of the vehicle. once they completely fail the cab will be loose on the frame. creating an unsafe truck. i'm a member of mysporttrac.com. this appears to be a problem on 2001 to 2005 sport tracs. i haven't talked to a ford dealer. reason is, other members nation wide, have not got any help from ford motor co. repairs have been out of pocket. in my opinion this should be a safety recall.
02/06/2010838001
 I was leaving my friend's house to drive approximately 2 miles and when i went to park my truck which is a 2004 ford explorer sport trac xlt, the gear shifter was very loose going into park, but did not engage because i was still rolling back, i then proceeded to put on the emergency brake. i turned off my truck and then started it again and this time my truck will not turn over and the shifter is still extremely loose. i looked on several forums and they all say that i might have to replace my steering column, and as far as my truck not starting, i don't know. *tw