Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
042710/07/200505171510018061Steering shudder during low speed maneuvers - 4.0l engine. *tt12/14/2005

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
PE09020FORD MOTOR COMPANY04/21/200908/19/2009VEHICLE ROLLAWAY ALLEGATIONS
 In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
STEERING - COLUMN
PE09020FORD MOTOR COMPANY04/21/200908/19/2009VEHICLE ROLLAWAY ALLEGATIONS
 In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
PE09020FORD MOTOR COMPANY04/21/200908/19/2009VEHICLE ROLLAWAY ALLEGATIONS
 In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated consumer reports of higher than expected efforts when shifting into and out of park could be a result of a groove being worn into the swing arm ramp of the steering column. the swing arm is a component bolted to the steering column that assists in shifting through the transmission gears.an engineering evaluation conducted by ford of returned steering columns found the groove could be created over time if consumer shift more quickly from the drive or reverse to park than the brake shift interlock (bsi) solenoid pin retracts after the brake pedal is applied. in november of 2004, ford released a redesigned bsi solenoid with a shorter pin retracting time as a serviceable component. ford has noted the shorter retraction time significantly lessens the likelihood of bsi solenoid pin to swing arm contact even with rapid consumer shifts.ford also issued a technical service bulletin, tsb 04-22-12, to instruct service technicians on the proper diagnosis and vehicle repair. reviewing complaints to odi and data submitted by ford, odi has identified 200 alleged incidents of unintended vehicle movement after consumers believe they have shifted the vehicle into park, resulting in 85 alleged crashes and 32 alleged injuries.in addition to the reports of alleged incidents of unintended vehicle movement, odi has also identified 883 reports of consumers alleging difficulty or the inability to shift the vehicle into park.this preliminary evaluation has been upgraded to an engineering analysis (ea09-013) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/18/20061
 From the orgional purchase to now 95k miles i have complained of a ongoing problem with the front end of our 2005 ford explorer sports trac. they have replace a number of part and continue to tell us that its a charastic of the vechicle to have vibration. i have asked several time for them to take the vechicle back with them refusing. they haven't been able to fix it. as 100% disabled ptsd veteran i have hit my limit with them. this is a peice of crap and i pay almost 600 a month and have to fix it all the time.
05/22/2009770001
 While driving for the organization meals on wheels, i proceeded to try and shift from park to reverse and the steering or gear shift lever snapped off. i was unable to put my car into gear and called a tow truck which towed the car to a ford dealership for repairs. i am waiting for an estimate from the service center. *tr
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
07/03/2005103/01/2005
 Dt: the contact stated while his daughter was driving a 2005 ford explorer sports track at 20-25 mph the front passenger wheel fell off. the consumer stated the knuckle behind the wheel broke. the zone manager for the ford manufacturer stated that the driver must have hit something for this to happen. the consumer stated the driver did not notice any indication that there was a problem within the vehicle. the consumer contacted the manufacturer, and accepted the recommendation of the zone manager. *ak