Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/01/2011 | |||
| Water/moisture in sunroof motor assembly causing at first a short enabling sunroof to operate own it's own power, then upon removing assembly an oily water mixture began dripping out causing full breakdown.rust was on mechanical wheel & white ( dry) spots on computer board. excessive metal shavings on metal rods that operate sunroof. no sign of water / moisture entry into assembly, unit was excessively hot to touch from direct sun on roof of vehicle. pictures are available. | |||
| 11/15/2010 | 85000 | ||
| Tl. the contact owns 2007 ford explorer sport trac. the contact stated the thermostat that controls the temperature in the vehicle has malfunction. the knob does not work anymore. the contact called the manufacturer regarding the thermostat and they stated to the contact there is no recall. the contact stated the air conditioner works sporadically at times during the hot weather. the contact stated the vehicle was unsafe to drive due to the extreme heat. the failure mileage was 85,000. jo | |||
| 06/10/2010 | 103000 | ||
| Tl. the contact owns a 2007 ford explorer sport trac. the contact stated the tire monitoring sensor, the check engine light and the doom light come on while driving 35 mph. the contact stated there is a electrical issue going on in the vehicle. the contact took the vehicle to the dealer regarding the electrical system. the dealer was able to reproduce the issue with the electrical system and identified a faulty ignition core. the dealer replaced the ignition core but two months after the repair the issue resurfaced. the contact took the vehicle back to the dealer but the dealer can remedied the issue. the contact stated this is a safety issue because the doom light and alarms come on at night. the failure mileage was 103,000. jo | |||
| 04/25/2008 | 27900 | 1 | |
| Intermittent fan speed for hvac on my vehicle 2007 ford explorer sport trak. then it would operate normally for awhile. then had a repair done at dealership and replaced the following part # 6l2z-19e624-a from ford. *tr | |||
| 10/22/2007 | 5125 | 2 | 08/30/2007 |
| Pulling into traffic traction control engages in dry conditions, taking all acceleration power away. traction indicator on dash lights up, unable to disengage with traction button. vehicle does not stall, however there is little to no power to accelerate to appropriate driving speed. brakes also engage anti-lock. there is no warning, except when you commit to accelerating, both instances occurred from a stop sign, about 4 minutes after starting to drive the vehicle.. vehicle drives fine for roughly 4 minutes, then at a stop light it starts this problem and continues for several seconds, or minutes before going away. in both instances traction control was not needed, both times i would call the traction on the road excellent, meaning i couldn't spin the tires if i tried to.. i was not accelerating heavily, light to moderate acceleration from a stop sign. while it was acting up i would try both, light, heavy and even tap the brakes to try and get the car out of thinking that there is no traction. very close to having a side impact accident because the vehicle did not give me the power to cross traffic from a stop. imagine driving on ice, except there is no ice, and are half way in an intersection trying to limp out of the way. bad feeling. i've lost all confidence crossing traffic at stop signs. second time incident has happened. after 2-4 minutes car drives normal. *jb | |||
| 08/17/2007 | 4300 | 4 | 10/19/2006 |
| Initial complaint was gas mileage. 12 mpg in town and 12 mpg on the highway. dealer found no problem. mileage continued to deteriorate, down to 7 in town and 12 on highway. this is a v6 2 wheel drive auto. then the transmission would not shift out of park, this happened several times and i took the car in again and complained about the gas mileage and transmission problems. dealer called and said i had 2 bad sensors on the car and could get it the next day. customer service called 2 days later and told my wife that they had fried the cpu in the car. it's been almost 10 days in the shop and no repairs. dealer says they have to have a new computer made for the car and that all cpu are special , not something they can get everyday. this unit controls everything on this car, if it was fried what did it do to the sensors on the car? *tr | |||
| 03/07/2007 | 7800 | 1 | 11/15/2006 |
| Tl*the contact owns a 2007 ford explorer sport trac. on march 7, 2007, the contact discovered the vehicle engulfed in flames. he noticed the flames originating from the hood of the vehicle. the fire department diagnosed the cause of failure to be electrical. the dealer declined to retrieve the vehicle and stated that the contact was responsible for having it towed. national grange mutual insurance company retrieved the vehicle and is currently conducting an investigation. the contact was given case # 1591851007 and possesses pictures and slides of the vehicle. the current mileage is unknown and failure mileage was 7,800. | |||