Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/08/2011 | 125000 | ||
| On january 8, 2011, 1997 ford f150 xlt lariat burned and totally destroyed our home and toyota tacoma in carport.fire marshall and firemen stated appeared to originate from f150 in carport. forensic investigator from state farm (representatives from ford present after demand from state farm) stated fire started by defective cruise control component (confirmed by x-ray) after locating in debri under vehicle. ford acted as if they could care less - guess not since not even an appology for our loss as much cannot be replaced. state farm now in the process of suing ford to recoop their loss. we were never notified by ford of this defect and nearly lost our lives. | |||
| 05/01/2006 | 156000 | 1 | 04/15/1999 |
| Tl*the contact owns a 1997 ford f-150. while driving 30 mph, the rear of the vehicle bounced off the ground for approximately three seconds. the contact pulled over and noticed that the spare tire detached from the vehicle. the dealer stated that the cable to the spare tire holder was corroded and caused the failure. the spare tire holder was replaced. there were no damages. the vin, engine size, and number of cylinders were unknown. the failure mileage was 156,000 and current mileage was 176,000. | |||
| EQUIPMENT - AIR CONDITIONER | |||
| 10/06/2010 | 4 | ||
| 1997 ford f-150. consumer writes in regards to vehicle repaired with defective parts. *smd the consumer took the vehicle to the dealer because of an a/c problem. the a/c clutch assembly was making noise when the air conditioning was turned off. as the dealer was preparing to install a new a/c clutch assembly, the compressor fell apart when they removed the clutch. so, the vehicle needed a new compressor as well. the consumer gave approval for the repairs, thinking the dealer was going to use new parts. on june 25, 2011, as the consumer was driving 65 mph, the a/c compressor suddenly seized and broke the serpentine drive belt, which took out the power steering. the vehicle pulled hard to the left and it almost took him half way into the lane of on-coming traffic. the next the day, the vehicle was towed to the dealer, where they replaced the compressor and drive belt free of charge. that is when the consumer discovered re-manufactured parts had been used. on june 114, 2012, the compressor was replaced again at no charge. on october 16, 2012, the compressor was replaced again, because it was making a loud noise. *jb | |||