Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - CRUISE CONTROL
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V347000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES05V388000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES08V025000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V336000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V078000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES06V286000
 Ea05-005 is closed with ford
EA05005FORD MOTOR COMPANY03/22/200508/02/2006ENGINE COMPARTMENT FIRES07V488000
 Ea05-005 is closed with ford

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
10/12/201235
 Tl- the contact owns a 1997 ford f150. the contact stated that while driving at approximately 35 mph the air bag warning light illuminated. within a couple of weeks the cruise control was not operating while driving at approximately 65 mph. the dealer was contact who stated that the vehicle was not under a recall. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 120,000 and the current mileage was 122,000. pmb
10/14/2011150000
 Tl* the contact owns a 1997 ford f-150. the contact stated that the vehicle was parked next to a residential garage. later that night, the contact discovered the vehicle engulfed in flames. the fire department was contacted and they advised him that the fire could have been caused by the cruise control switch. the vehicle was towed to a garage. the manufacturer was contacted and they offered no immediate assistance. the failure and current mileages were approximately 150,000.
09/24/2011118000
 My 1997 ford f150 started on fire in the parking lot of my employer, fifteen minutes after i parked the vehicle from a 5 mile round trip. the fire started under the hood and quickly moved into the cab of the truck before the fire department put out the fire. when inspecting the engine area with the fire department, the exact area of where the fire started could not be determined. luckily, no one, including myself, was injured, and the vehicle was not in our home when it started on fire. i would like to have the vehicle inspected, and if necessary, seek recourse, but i don't know how to proceed.
09/13/19961000
 Tl-the contact owns a 1997 ford f150. the contact was driving approximately 30 mph when the brakes were applied and the vehicle began to surge. the failure recurred intermittently. the vehicle was taken to an authorized dealer for diagnosis on several occassions yet, the dealer was unable to duplicate the problem. the manufacturer was not made aware of the unintended acceleration failure. the approximate failure mileage was 1,000. kmj
09/13/19961000
 Tl-the contact owns a 1997 ford f150. the contact was driving approximately 30 mph, the brake pedal was applied while at a traffic stop signal and the vehicle began to surge. the failure occurred intermittently. the vehicle was taken to an authorized dealer for diagnosis on several different occassions; however they were unable to duplicate the problem. the manufacturer was not made aware of the unintended acceleration. the approximate failure mileage was 1,000. js
03/06/2011170000
 Tl* the contact owns a 1997 ford f150. the contact stated that the vehicle was parked with the engine off when it caught on fire. the fire caused damage to the contact's home, garage, a second vehicle and other personal property. the fire department arrived tio extinguish the fire and a fire report was filed. the investigation concluded that the fire began within the cruise control safety switch. the manufacturer was contacted and stated the contact would receive a call back. the contact had not been contacted by the manufacturer. the vin was unable. the approximate failure mileage was 170,000.
07/18/2010163434
 Vehicle caught fire while sitting in driveway. had not been driven for approximately 18 hours.
05/23/201062528
 Tl-the complaint was called in by general casualty insurance agent. the contact owns a 1997 ford f150 .there was a recall for this earlier nhtsa campaign id number: 05v388000 component: vehicle speed control. the failure occurred on may 22, 2010, while the vehicle was parked in the driveway . a fire started with the cruise control switch and spreaded under the hood, the vehicle was destroyed. the agent was not sure whether the fire department was called or not. the vehicle is destroyed. there was no injuries . the failure and current mileage was 62,528
03/01/20071551001
 My ford truck accelerated uncontrollably just like the toyotas. i filed a complaint with you guys, twice, and never heard back. i can make my truck do this!!! if someone wants to look at my truck, while it's doing this, please do!!!my next step is to call my congressman. thank you. updated 03/09/10 updated 03/26/10.*jb
10/04/20091890001
 1997 ford f150, we were accelerating on the highway from 30 mph out of a construction zone back to highway speed (65mph). the truck has an automatic transmission and cruise control. cruise control was not activated. suddenly, the vehicle stuck into full acceleration mode. sharply applying the brakes had no effect in slowing the vehicle. the foot accelerator was down fully, the floor mat was not involved. the driver tried to lift the foot accelerator with her toe, but it was stuck down fully. it could not be lifted. within 2 miles the vehicle was accelerating well past 100 mph. cars ahead were stopped at a traffic light. in desperation we repeatedly hit the brake hard and sudden with full effort. there was a pop and the accelerator came back up. the truck was pulled over and inspected there was no apparent issue with the accelerator petal. it moved easily and normally. the truck was started and test drove, and everything including the cruise control worked normally. we continued driving without any further incident. i assure you it was not driver fault there is something that actively pulls the accelerator down even when the cruise is not activated. hitting the brake did not stop the activation. this was a close call and we have very credible witnesses and drivers to explain in detail what happened. the vehicle has about 189000 miles on it and has never done this before that we know of. we bought it used, and it is in original condition, no after market gaskets or alterations. james gibson *tr
11/11/20081130001
 The vehicle had been sitting in the driveway and had not been driven in over 24 hours prior to the fire. we were awakened by our local police and fire departments, alerting us to the fact that the truck had been on fire. they were able to successfully put out the fire prior to it spreading to our home. the fire originated on the driver's side, under the hood, around the wheel well. this was documented by our fire department. the front end of the truck and the driveway have been melted, and the truck is no longer drivable or fixable. coincidentally, we received a letter from ford this week stating that the recall on this truck had not been done and that it could result in fire. we purchased this truck from a private party on may 11, 2008 and this was our first notification of a recall. of course immediately after purchasing the truck we registered it with the state of illinois to obtain plates in our name, and we were issued our registration. we owned this truck exactly 6 months to the date when the fire occurred. if we had been sent a notification prior to the fire, rather than afterwards, we could have had this cruise control recall addressed. at this point the vehicle is scrap. we are holding on to the truck, until we can reach a determination of ford's responsibility in this matter. *tr
10/07/2008900001
 Bought 97 ford f-150 truck from private party.. it had recall on it was not told about it and my truck engine caught fire while the car was off and had been off for about an hour. *tr
01/01/19011
 1997 ford f-150 with recall on the speed control system. consumer states that the dealer charged him $68.00 for a diagnosis fee for stating there was a recall for the speed control. consumer states that he should not have been charged the $68.00. *kb the dealer wanted to charge the consumer to repair the fire damage to the wiring and other components that was done to the vehicle as a result of a faulty switch that was recalled. the turn signal did not stay on when making a turn . *jb
05/06/20081
 My f150 truck was parked under the carport when the truck caught on fire as our family was sleeping. my daughter's car, parked beside the truck, began to burn as well and the car alarm system sounded. my family awoke as the windows of the house under the carport were breaking out and the house fire alarm began to sound. everyone got out ok, thank goodness, and the house was saved, although damaged. we lost the truck, carport, riding lawn mower, 4 wheeler and several other small items. the inside of the house suffered major smoke and water damage. the fire was determined to have started with the cruise control part which ford has a recall on. *tr
06/01/2007
 Tl*the contact owns a 1997 ford f150. she received a recall notice for the vehicle speed control (nhtsa campaign id #08v051000) in june 2007. the dealer disconnected the vehicle speed control but was unable to provde a date when the part would be available. as of may 2, 2008, the dealer had not repaired the vehicle. the current mileage was 131, 298 and there had been no failure to date.
04/07/20081
 In response to ford's cruise control deactivation switch recall. yes, i have been notified of my vehicle affect by this recall. but have been to the dealer twice with them telling me they have no parts to resolve the issue. also, have not allowed then to just deactivate the cruise control because of the low possibility of having an issue. i spent money for this so i have it to use when needed not to be deactivate because ford cannot provide parts to fix it. so at this point i have decided it would be best to take matter in my own hands to resolve this issue. i know ford is making effort to resolve this issue but feel it is weak by the fact they send you a notice and they have no parts. not just once but twice. so i have found an after market oem replacement part to replace the affected part. but no one can tell me whether this part is a newly designed part and resolves the recall issue. one would assume it would be but assumption can be wrong. the published technical documentation for this recall issue is weak and the ford dealers are also clueless. so what does the nhtsa have to offer besided the documented conversation between the ford and nhtsa. their needs to be a document for the industry and consumer uses to determine what parts are good or suspect. being an safety organization, one would think the nhtsa would be all over this and have this well documented, pulished and controlled and help the industry and consumers resolve issue like this insisted of relying on corporate america alone. corporate america has only one interest which is profit not personal well being ! regards. *tr
03/25/2008003/18/2004
 Tl*the contact owns a 1997 ford f150. he received a recall notice for the vehicle speed control (nhtsa campaign id #07v336000). as of march 25, 2008, the dealer had not repaired the vehicle because the part is unavailable. the contact stated that he is very unhappy with the delay. the current mileage was 123,000 and there had been no failure to date. the vin appeared to be invalid.
03/04/2008215000107/05/1998
 Tl*the contact owns a 1997 ford f-150. approximately 45 minutes after parking the vehicle, the contact heard a popping sound. he looked out the window and noticed flames a foot high above the hood of his vehicle. the fire ultimately spread to the passenger compartment and part of the bed of the vehicle. the fire damaged three other vehicles that were parked in the vicinity. a police report was filed. the current and failure mileages were 215,000.
12/01/2007005/01/1997
 Tl*the contact owns a 1997 ford f-150. the contact received ford recall notice number 05s28 for the vehicle speed control in december of 2007. the dealer continues to stated that they do not have the parts for the recall repair and are unsure as to when they will be available. the manufacturer stated that the part will be available in june of 2008. there had been no failure to date. the current mileage was 169,000.
05/14/20071
 Recall of the cruise control deactivation switch in the 1997 ford f-150 sons truck caught fire in their garage ford declined to accept responsibility**cc the consumer provided a copy of the recall. *tr the consumer stated the dealer never sent a recall notice to the current address and further states they moved to the location in 2006 so ford could not have mailed the notice in 2005 and the consumer did not own the vehicle in sept. 2005. the consumer stated even though the recall notice date was listed as dec 2006, they had not received notice until spring 2007. the consumer stated ford should be ashamed of putting a child's life in danger and fabricating the truth afterward. *tr
05/02/2007241000110/12/1996
 My ford f150 1997 was parked in my driveway when the alarms sounded. i checked and thought at first someone might be trying to steal the truck then. i then saw it was on fire. i got the water hose and told my wife to call the fire dept. she also called a couple of our neighbors to help. the vfd came along with the sheriff and deputy sheriff. no one was injured, but the truck was totaled.
03/11/200767200106/17/1997
 While traveling on interstate at 70 mph with cruise control set vehicle began accelerating while climbing a grade. speed continued to increase well past 70 mph set point. i tapped brake to disengage speed control with no success. i had to brake against accelerating engine with speed control still engaged. the only way i could bring vehicle under control was to shift into neutral, turn off engine, and coast to side of road. i disconnected recently installed , ford recalled, vehicle speed control wiring harness, and activated the speed control on/off steering wheel switch. combination of actions disengaged speed control with no further incident. on 4/11/07 had vehicle looked at by ford service center; nothing out of ordinary was found. *ak
03/07/2007155100311/01/1996
 My 1997 ford f-150 has had 3 uncommanded throttle surges that i could not stop until i turned the ignition off. the first time it happened, i rode the brakes and was able to slow down to around 55 mph but it wouldn't stop until i turned the ignition on and off 3 times. i took the vehicle to a ford dealer and they advised that everything checked out just fine. they seem to think i don't know how to use the cruise control...the cruise control was not on during any of these episodes. there was an article on the inter net where a police crown victoria did the same thing and the end result was an accident.
02/07/2007113001011/16/1999
 Tl*- the contact stated that her 1997 ford f-150 xlt had a problem with the throttle. the contact stated that on cold days while driving at 50 mph the accelerator pedal stayed down and became stuck when trying to come to a stop. also, while driving at this speed and trying to come to a stop or slowing down the accelerator pedal continued to go at a high speed. there was recall 96v251000 for the vehicle speed control. she contacted the manufacturer, and they informed her that the vehicle was not on the recall due to the vin. took the vehicle to the dealership, and found that there was a service bulletin on the vehicle ,and she thought that she should be reimbursed for the repairs due to the faulty throttle. the current and failure mileage were both 11500.*ak updated 04/05/07. *jb
07/15/20061995001
 Dt*: the contact stated the repair for nhtsa recall # 05v388000, pertaining to the vehicle speed control, was performed on the vehicle. however, after 2 weeks, there was a smell inside the cab of the vehicle of something burning. this was followed by the cruise control failing. the vehicle was taken back to the service dealer that originally performed the work, who then informed the contact that the repair part of the recall had been fulfilled. the manufacturer was contacted, who was unable to find the vin in the recall, even though the contact had received the notice.
09/25/200590000110/15/2004
 Dt*: the contact stated the vehicle cruise control was deactivated in accordance with a recall letter that was received. the nhtsa recall, #05v388000 on the vehicle regarding the vehicle seed control. the parts needed to repair the vehicle are not available at the local dealership. the manufacturer confirmed the parts are not available.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
12/23/20051702152
 Dt: the contact stated there is a nhtsa recalls campaigns 05v388000 and 98v007000 regarding the vehicle speed control and the accelerator pedal. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. no repairs have been made.*ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
05/07/200780000107/01/2005
 Ford f150 fire caused by cruise control deactivation switch. vehicle in garage, vehicle totaled and garage damaged.
08/18/2006100000108/18/2005
 I drive an imported f150 from 1997 (4x4, 5.4 engine). last week my cruise stopped working. after inspection and surfing the net, i came to the conclusion that the problem is the same a lot of f150 had (have), oil leak to the cruise-connector. a friend of mine who owns a garage, inspected carefully and came to the same conclusion. i wrote to ford.com to ask for help to get the problem fixed. no reaction. i only ask for the replacement parts i need and the necessary instructions to do the repairs, not more. perhaps you can help me to get the problem fixed. i love that truck and i just want to keep driving as safe as possible. for the moment i disconnected the cruise (as recommended on a lot of ford-forums).*jb
12/23/20051702152
 Dt: the contact stated there is a nhtsa recalls campaigns 05v388000 and 98v007000 regarding the vehicle speed control and the accelerator pedal. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. no repairs have been made.*ak
12/13/200598000112/13/2005
 Dt: the contact stated after activating the cruise control the vehicle accelerated. the cruise control would not deactivate with the off switch or the brake pedal. pressure was applied to the brakes hard for approximately a mile and a half. he was able to get the vehicle to the shoulder and turn off the ignition. when the vehicle was turned back on the engine was idling high. the contact disconnected the fuse for the cruise control. the vehicle has not been seen by a service dealer or an independent repair shop. *ak
12/05/2005112/11/2001
 Our 1997 ford f150 burned dec 5,2005. the fire proceed to our 1993 chvy blazer parked in front of it and then proceed to our home. we received a recall letter around end of sept beginning of oct. for the speed control sensor. the recall was voluntary and parts would not be in until nov. our cruise control did not work, we were not real concerned at the time. we received a postcard the week before the fire, still stating a voluntary recall and now parts were not to be in until february 2006. no where on these recalls are the danger of a fire discussed. i think this recall should be mandatory!! we came home around 7:00 pm and the fire started around 3:00 am our blazer only had liability and probably will not be covered. the insurance is processing two claims ( 2 - $1000.00 deductibles) and we also have an medical claim for our daughter going in for toxic smoke inhalation. we had 6 payments to go, now we will be lucky to purchase one decent vehicle and definitely need two, we both work! ford needs to step up and take care of the consumers! i have my doubts that we will purchase another ford. my grandfather hauled new cars for ford for years, but i have no loyalty when i find websites galore about this recall and nothing is happening. how many people need to suffer or die before this is taken care of!! *jb