Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/01/2011
 Tl- the contact owns a 1998 ford f-150. the contact was traveling an unknown speed when he crashed into a deer. the air bags did not deploy and the contact was not injured. the manufacturer was not notified of the failure. the vehicle was repaired. the failure mileage was unavailable and the current mileage was 130,000. kmj
09/01/2011
 Tl- the contact owns a 1998 ford f-150. the contact was in a crash. the vehicle hit a deer that was standing in the middle of the highway, but the air bags did not deploy. there were no injuries. a police report was not filed. the dealer nor manufacturer were notified of the crash. the vehicle was repaired. the failure mileage was unavailable and the current mileage was 130,000. nw
02/13/2004162224106/30/1998
 I had just turned off interstate 287 onto intervale road (a local road). i was approaching an intersection with a very sharp left hand curve. as i proceeded to enter the curve i had no steering. the steering wheel would turn, but the vehicle did not respond. this happened without any warning or noise. i attempted to brake, but there was loose sand and gravel and i ended up sliding into a utility pole straight ahead, without airbag deployment and only minor damage to the right front side of the vehicle. i was secured by the seat belt, but my head struck the sun visor. police at the scene examined the vehicle and confirmed loss of steering. subsequent investigation by the shop to which my truck was towed revealed that the sector shaft was broken where the pitman arm is attached. after further investigation i was told that this part should never fail in a vehicle, regardless of mileage. i was further told that if the part was pounded all day with a sledge hammer that it should not fail. the mechanic said that he had only heard of one failure ever of this part in a high speed accident. furthermore, this part is located on the left side of the vehicle which did not suffer any impact from the accident. i contacted ford with this information and they are totally indifferent to it. they want me to pay up to $60,000 to hire an expert witness to prove that the part failed prior to the accident and was defective. i have been unable to use this vehicle since 2004 and have no resolution or commitment from ford to do anything. this accident could have easily resulted in death had this part failed at highway speeds. i wonder how many fatal accidents have been caused by this failure that was never properly investigated. *jb the consumer stated the vehicle was turned over to state farm insurance to repair . the consumer provided a picture of the vehicle and would like a list of repair shops. updated 08/23/07 *tr
08/01/2006168913107/01/2004
 Dt*: the contact stated while driving 35 mph there was a frontal impact with another vehicle and the driver side front airbag did not deploy. the contact's head hit the windshield and the contact's face hit the steering wheel. the vehicle was deemed totaled. the contact was hospitalized. a police report was taken.
AIR BAGS - FRONTAL
07/15/2010
 Tl*the contact owns a 1998 ford f-150. while driving approximately 40 mph the air bag light on the instrument panel began to blink. the contact stated that sometime it remained on constantly. the failure had been on going for almost a year. the vehicle was not taken to the dealer for the failure. he contacted the manufacturer and was advised that his vehicle was not part of recall 11v107000(air bags:frontal:driver side inflator module) which included 2004-2006 ford f-150 and that the air bag could deploy and kill him. they advised him to take the vehicle to the dealer at his expense for the failure. the failure mileage was unknown and the current mileage was 307,000.
07/15/2010
 Tl-the contact owns a 1998 ford f-150. while driving at approximately 40 mph the air bag light on the dashboard blinked. the contact stated sometimes it stays on constantly. the failure had be on going for almost a year. the vehicle had not been taken to the dealer for the failure. he contacted the manufacturer and was advised his vehicle was not part of recall 11v107000(air bags:frontal:driver side inflator module) which included 2004-2006 ford f-150 and that the air bag could deploy and kill him. they advised him to take the vehicle to the dealer at his expense for the failure. the failure mileage was unknown and the current mileage was 307,000. vwb
09/11/20041
 Tl* the contact was the passenger in a 1998 ford f150 king cab that was involved in a head on collision,the vehicle struck a tree. the owner was driving 65 mph. the road conditions were not a factor. the passenger side air bags did not deploy, and the vehicle caught on fire. the contact stated that six people were injured in the crash. the contact has a police report. *ak