Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 08V025000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V336000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V347000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 05V388000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 06V286000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V078000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V488000 | |
| Ea05-005 is closed with ford | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/23/2012 | 140440 | 3 | |
| This is the third time the horn and speed control have gone out on this truck and i feel it needs to be recalled i am tired of replacing the same parts in 2 years. *tr | |||
| 08/23/2012 | 140440 | ||
| This is the thrid time the horn and speed control have gone out on this truck and i feel it needs to be recalled i am tired of replacing the same parts in 2 years | |||
| 11/27/2012 | 115000 | ||
| Tl* the contact owns a 1998 ford f-150. the contact stated that while driving with the cruise control activated at 62 mph, the vehicle suddenly accelerated to 80 mph. the contact had to turn the engine off in order to stop the vehicle. the vehicle was later taken to the dealer. the dealer advised the contact that vehicle was previously repaired under nhtsa campaign id number: 05v388000 (vehicle speed control) and that they were unable to inspect the vehicle for the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 115,000. | |||
| 11/27/2012 | 115000 | ||
| Tl-the contact owns a 1998 ford f-150. the contact stated that while driving with the cruise control activated at 62 mph, the vehicle suddenly accelerated to 80 mph. the contact had to turn the engine off in order to stop the vehicle. the vehicle was later taken to the dealer. the dealer advised the contact that vehicle was previously repaired under nhtsa campaign id number: 05v388000 (vehicle speed control) and that they were unable to inspect the vehicle for the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 115,000. kmj | |||
| 11/27/2012 | 115000 | ||
| Tl-the contact owns a 1998 ford f150. the contact stated that while driving with the cruise control seat at 62 mph the vehicle speed suddenly accelerated to 80mph. the contact had to turn the engine off to be able to bring the vehicle to a stop. the vehicle was taken to the dealer. the dealer advisedthat nhtsa campaign id number: 05v388000 (vehicle speed control) was performed and they was unable to inspect the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure and current mileage was 115,000. li | |||
| 09/14/2012 | 126000 | 1 | |
| While my truck was parked, it started on fire under the hood in the area of the brake master cylinder. the truck is totaled. *tr | |||
| 09/14/2012 | 126000 | ||
| While my truck was parked, it started on fire under the hood in the area of the brake master cylinder. the truck is totaled. | |||
| 03/27/2011 | 117000 | ||
| Tl* the contact owns a 1998 ford f-150. the contact stated that the vehicle had been sitting idle for approximately eight hours when it caught on fire. the fire department investigated and concluded that the fire was caused by a faulty wiring harness. a fire report was available. the contact stated that there was no warning or any type of burning odor from the vehicle prior to the fire. the fire department advised the contact that there was a recall for the failure under nhtsa campaign id number: 05v388000 (vehicle speed control) due to the cruise control deactivation switch failing. the vehicle was not been inspected at the time of the complaint. the contact did not confirm if the recall pertained to her specific vin. the failure and current mileage was 117,000. | |||
| 03/27/2011 | 117000 | ||
| Tl- the contact owns a 1998 ford f-150. the contact stated the vehicle burst into flames. the contact stated the vehicle had been sitting for up to 8 hours prior to catching fire. the fire department stated the vehicle caught fire because of a faulty wiring harness. the contact stated the vehicle did not have a burning smell or smell of gas prior to the fire. the contact stated the fire department said the vehicle had a nhtsa recall campaign id number: 05v388000 (vehicle speed control) due to the cruise control deactivation switch failing. the vehicle had not been inspected at the time of the complaint. the failure mileage and current mileages were 117,000.rl | |||
| 01/23/2009 | 126000 | 1 | |
| On friday 1/23/09 and around 3pm it was reported to me that my vehicle was in fire. there was a small fire in the back right area if you are standing directly in front of the car, which appeared to be caused by the cruise control module. the fire was put out w/ damage to the wiring in the area and destroyed the brake fluid canister. i called ford customer service to report this issue and was informed i would hear something within 15 business days via mail. in late 2005 or early 2006 i brought the 1998 f-150 to sawgrass ford in sunrise, fl to have the cruise control recall looked at. at that time i was told my vehicle was fine and they would call once the replacement parts were in stock. i never received a call and unfortunately i never thought anything of it again. when i spoke with ford customer service about the fire they found no record that the vehicle was brought in for the recall inspection. *tr | |||
| 01/01/1901 | 1 | ||
| 1998 ford f150. consumer complaint about ford recall. consumer states that he has been trying to reach someone at ford on the phone and has been unsuccessful. he believes that there should be a real person to answer the phone not a machine. *kb | |||
| 04/27/2008 | 128000 | 1 | |
| I woke up to a whooshing sound and immediately heard banging on my door with my neighbor screaming that my ford f150 was on fire. according to the fire chief, the fire started in the engine compartment. our cruise control was not working prior to this fire. this may have been the cause of the fire. the vehicle is now melted to my driveway and we have some damage to our home. *tr | |||
| 04/04/2007 | 1 | ||
| My complaint is that we have tried multiple times to get this recall fixed on our f150 ford truck. every time we call to make an appointment the dealership says they do not have the part and don't know when they will. *tr i don't understand whey we continue to have letter sent to us and the news is urging people to bring their vehicles in, if there are no parts to replace it with!!! | |||
| 03/01/2008 | 0 | 06/01/2000 | |
| Tl*the contact owns a 1998 ford f-150. the contact received a recall notice for the vehicle speed control in march of 2008. the dealer stated that they had not received any parts in over a year from ford to repair the recall. they further stated that ford did not inform them when the parts would arrive. the dealer disconnected the cruise control to prevent any potential fires. there had been no failure to date. the recall number was unknown. the current mileage was 50,000. | |||
| 11/11/2006 | 111000 | 1 | 09/09/2000 |
| Dt*: the contact stated while returning to the parked vehicle, a fire was noticed coming from the engine bay. the fire was extinguished at the service station where the vehicle's gas was filled. the contact received a recall letter # 05v388000 but the repairs were not made. the vehicle was taken to the dealership who determined the cruise control was the source of the fire. the manufacturer was contacted by the dealership who refused to cover the required repairs. the contact expressed concern because the manufacturer did not honor the damages caused by the fire. updated 11/20/06. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 01/18/2004 | 0 | 06/09/1998 | |
| Tl*the contact owns a 1998 ford f-150. the contact received a recall notice for the vehicle speed control: cruise control. the dealer does not have the parts available for the recall repair and do not know when they will arrive. there had been no failure to date. the recall number was unknown. the current mileage was 130,000. | |||
| 03/31/2005 | 0 | 01/08/1998 | |
| Tl*the contact owns a 1998 ford f-150. the contact received a ford recall notice for the vehicle speed control: cruise control in 2005. he called the dealer on numerous occasions to have the vehicle repaired and they stated that the parts were unavailable. the cruise control switch was disconnected because the dealer did not know when the parts would arrive. there had been no failure to date. the recall number was unknown. the current mileage was 100,000. | |||
| 03/19/2008 | 0 | 04/15/1998 | |
| Tl*the contact owns a 1998 ford f-150. the contact received a recall notice for the vehicle speed control: cruise control. the dealer stated that the parts for the recall repair were unavailable. they also stated that they would call the contact when the parts arrived and there was no need to disconnect the speed control in the interim. there had been no failure to date. the recall number was unknown. the current mileage was 89,365. | |||
| 10/09/2007 | 176000 | 1 | 04/01/2005 |
| Tl*the contact owns a 1998 ford f-150. the vehicle began smoking underneath the hood while parked. the contact lifted the hood and noticed that flames were present. he attempted to extinguish the fire with a hose. when the police and fire departments arrived, they finished extinguishing the fire. the fire department stated that the cruise control caused the failure. a fire and police report was filed. the contact called the local dealer and they asked for the vin. the dealer then confirmed that the vehicle was included in nhtsa campaign id number 05v388000 (vehicle speed control). the vehicle would not start and was towed to the dealer for repair. the contact never received a recall notice. the dealer does not want to repair the vehicle for free due to the recall; however, they offered to deactivate the cruise control switch. the dealer stated that they sent notifications, but the contact never responded. the fire damaged the front end of the vehicle near the cruise control and fuse boxes. there was also property damage to the driveway, where the vehicle was parked at the time. the current and failure mileages were 176,000. | |||
| 06/18/2007 | 1 | ||
| We own a 1998 ford f-150 that we bought used for my son. monday he called me from indiana where he is working and said his truck started on fire. the fireman told him about the recall, we never received a notice on this recall. no one wants to touch the truck or give us an estimate because of the ford recall. he has the expense of a rental ca. how do i handle this issue. *ak | |||
| 04/14/2007 | 106000 | 1 | 06/06/2002 |
| Tl*the contact owns a 1998 ford f-150. while parked in the driveway the vehicle suddenly caught on fire. the contact believed the fire was caused by the cruise control which ignited separately. there may be a recall but the contactwas unfamiliar of what the consequences were if the recallwas not repaired. the necessary parts were on back order from the dealer at the time of failure. the current and failure mileages were 106,000.*ak | |||
| 01/25/2007 | 80000 | 1 | 05/12/2003 |
| Tl* -the contact stated that1998 ford f-150 caught on fire and was destroyed. the vehicle was parked for 6 hours prior to the fire. the fire department stated in a written report that the fire started in the engine compartment on the driver's side. the contact received a nhtsa recall #05v388000 concerning the cruise control switch prior to the fire. the contact took vehicle to dealer regarding the recall in decemberb 2005 ,and they stated to come back in february 2006 when the part would be available. the contact never went back because he didn't have the time.*ak | |||
| 10/14/2006 | 160000 | 0 | 08/15/2001 |
| Ford 150 had been sitting idle all day, last driven at 9 a.m. to go to grocery store. at approx. 5:15 p.m. on 10/14/06, a neighbor knocked on door and asked if that was my truck on fire. person walking down street said he looked over and saw smoke coming out from under hood. by time i got outside to truck, flames were coming out of the hood. fire department was called and fire extinguished. entire engine, tires, windshield completely destroyed. car towed to salvage yard. fire dept. informed me that ford had issued a recall for some f150's and suggested i look to see if the model had been recalled. ford website indicates that my vin# is a recall. ford closed at time of incident. also, ford closed on sunday. ford will be contacted monday morning 10/16/06. | |||
| 06/15/2006 | 116900 | 1 | 10/15/2004 |
| I owned and operated a 1998 ford f150. there was a recall of the cruise control switch in september, 2005 as the faulty switch has been linked to fires in f150 trucks. in october of last year, i took my truck to a dealer so they could perform the modification to fix the problem, which they did complete. it appears ford's fix is not working. my vehicle caught on fire 6/15/06 after i had driven it to work. it appears as though the fire has destroyed the vehicle. i request that one of your experts come out and inspect my truck. it is clear from the information i have gathered that it was an electrical fire. i think it is important for you to know if the ford's recall and solution to this problem is actually working or not. *jb | |||
| 02/02/2006 | 150000 | 1 | |
| Dt*: the contact stated the vehicle caught fire and burned. the vehicle was parked for 2 hours prior to the fire. the fire department stated in a written report the fire started in the engine compartment in the driver's side. extensive property damage was sustained to the contact's house and personal property inside the vehicle. the insurance company investigated and deemed the vehicle a total loss. additionally, a private fire investigator was hired to investigate the incident and came to the same conclusion as the insurance company. the contact received a recall nhtsa #05v388000 concerning the cruise control switch prior to the fire. several dealerships were contacted to perform the recall remedy. the dealer's asked the contact not bring the vehicle in for service until the end of february when recall parts would be available. the cruise control switch was not disconnected in the vehicle and was in working order. the engine was replaced by the dealership approximately 2 years ago for unrelated problems. updated 3/9/2006 - *nm | |||
| 12/22/2005 | 48000 | 1 | |
| Dt*: the contact stated although the vehicle displayed no problems, a recall notice was received. there is a nhtsa recall, #05v388000 on the vehicle regarding the cruise control switch. the parts needed to repair their vehicle are not available at their local dealership. the manufacturer confirmed the parts are not available. | |||