Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
11/06/2012150000
 Tl- the contact owns a 1999 ford fi50. the contact stated that there was a puddle of gasoline fuel under the vehicle. the contact referenced nhtsa campaign id number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) and took the vehicle to the dealer for inspection. the contact was advised that the fuel tank failed therefore, the recall repair could not be performed. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 150,000. kmj
09/01/2012306000
 Tl* the contact owns a 1999 ford f-150. the contact stated that while traveling 25 mph, he heard an abnormal dragging sound from under the vehicle. the contact merged to the side of the road and noticed that the fuel tank had become detached from the vehicle. the vehicle was towed to the contact's residence where a private mechanic confirmed that the fuel tank failed. the vehicle was then towed to an authorized dealer where the contact was awaiting repairs under nhtsa campaign number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the dealer advised that the vehicle would not be repaired under the recall because the failure was caused by other components not mentioned in the recall. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were 306,000.
09/01/2012306000
 Tl- the contact owns a 1999 ford f-150. the contact stated that while traveling 25 mph, he heard an abnormal dragging sound from under the vehicle. the contact merged to the side of the road and noticed that the fuel tank had become detached from the vehicle. the vehicle was towed to the contact's residence where a private mechanic confirmed that the fuel tank failed. the vehicle was then towed to an authorized dealer where the contact was awaiting repairs under nhtsa campaign number: 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the dealer advised that the vehicle would not be repaired under the recall because the failure was caused by other components not mentioned in the recall. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were 306,000. kmj
09/01/2012306000
 Tl- the contact owns a 1999 ford f-150. the contact stated while traveling 25 mph he heard something dragging under the vehicle. the contact then merged to the side of the road and noticed that the gas tank had become detached from the vehicle. the vehicle was towed to the contact's residence where a private mechanic confirmed that the gas tank had failed. the vehicle was then towed to ford. the vehicle was to be repaired under nhtsa campaign number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting) but was denied by ford because the failure was caused by other components. the vehicle was not repaired. the manufacturer was contacted. the failure and current mileages were 306,000. mh