Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
01/02/2013
 Tl-the contact owns a 2001 ford f-150. the contact stated that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the same day as the repair was performed, the fuel tank began to leak gasoline fuel. the failure recurred after the remedy repair. the contact planned to take the vehicle to an authorized dealer for further assessment. the manufacturer was not notified of the problem. the failure mileage was unavailable. kmj
01/02/2013
 Tl-the contact owns a 2001 ford f-150. the contact stated the vehicle was previously repaired under the recall associated with nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the same day as the repair was performed the fuel tank began to leak fuel. the failure occurred after the remedy repair. the contact planned to take the vehicle to an authorize dealer. the manufacturer was not notified of the problem. the failure mileage was unavailabe. js
09/11/2012161344
 Tl-the contact owns a 2001 ford f-150. the contact was driving approximately 15 mph and heard a scraping noise from under the vehicle. the contact discovered that the fuel tank had completely detached from the vehicle and both fuel tank straps were severely corroded. the vehicle was taken to an independent mechanic for diagnosis where they advised that both straps and the filler hose were completely corroded and needed to be replaced. the vehicle was repaired and the filler hose was bandaged. approximately three months later the contact received notification of nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the vehicle was serviced per the recall and immediately after, the contact refueled the vehicle, noticed gasoline leaking from the vehicle. the dealer was later contacted and advised him that the fuel tank was faulty. the manufacturer was contacted but offered no assistance. the failure mileage was approximately 161,344. the current mileage was approximately 166,000. kmj
09/11/2012161344
 Tl-the contact owns a 2001 ford f-150. the contact stated that while driving approximately 15 mph he heard a scraping from underneath the vehicle. after inspecting the vehicle he noticed that the gas tank had fallen and the both straps were completely rusted. the vehicle was taken to an independent mechanic for diagnosis. after diagnosis they advised him that both straps and the filler hose were completely corroded and needed to be replaced. the vehicle was repaired for both straps and the filler hose was bandaged. approximately three months later the contact received a recall in regards to nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). after having the repairs done and immediately filling up the gas tank, the contact noticed fuel leaking. the dealer was later contacted and advised him that he must have a faulty tank. the manufacturer was contacted and they offered no further assistance. the failure mileage was approximately 161,344. the current mileage was approximately 166,000. tb
10/23/20121120001
 This is regarding the recall for the straps holding the gas tank on the ford f150 . ford replaced the straps in feb. of 2012, but never said anything about the corrosion on the gas tank that was caused from the faulty straps.. a few months after the repair the gas tank started to leak due to the rust where the straps were. i brought the vehicle back to my ford dealership and they told me that the gas tank was not warranteed under the recall. this is rather confusing. if the faulty straps which ford agreed to replace caused the gas tank to rust and leak, why would this not be included in the recall?? the faulty straps caused the corrosion of the gas tank. this is clearly explained in the nhtsa website. i was forced to accept aftermarket parts in order to avoid the full price of approximately $2,000 for repair. it is obvious that i am not the only ford 150 owner who has been forced to replace their corroded gas tank due to defective straps on ford's part. we all know a leaky gas tank is the recipe for disaster - death. my final cost was $540 - only because i agreed to use aftermarket parts. this entire situation is a disgrace. i am considering bringing this matter to the attention of the media. shame on ford. *tr
10/23/2012112000
 This is regarding the recall for the straps holding the gas tank on the ford f150 . ford replaced the straps in feb. of 2012, but never said anything about the corrosion on the gas tank that was caused from the faulty straps.. a few months after the repair the gas tank started to leak due to the rust where the straps were. i brought the vehicle back to my ford dealership and they told me that the gas tank was not warranteed under the recall. this is rather confusing. if the faulty straps which ford agreed to replace caused the gas tank to rust and leak, why would this not be included in the recall?? the faulty straps caused the corrosion of the gas tank. this is clearly explained in the nhtsa website. i was forced to accept aftermarket parts in order to avoid the full price of approximately $2,000 for repair. it is obvious that i am not the only ford 150 owner who has been forced to replace their corroded gas tank due to defective straps on ford's part. we all know a leaky gas tank is the recipe for disaster - death. my final cost was $540 - only because i agreed to use aftermarket parts. this entire situation is a disgrace. i am considering bringing this matter to the attention of the media. shame on ford.
10/11/2012140000
 Tl- the contact owns a 2001 ford f-150. the contact stated that the fuel tank had rusted and started to leak. the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting). the contact mentioned that although the tank was leaking at the time of the replacement of the straps the manufacturer refuse to cover the fuel tank replacement since it was not included in the recall. the vehicle was not repaired. the failure and current mileage was 140,000.pmb
10/11/2012140000
 Tl- the contact owns a 2001 ford f-150. the contact stated that the gas tank on the vehicle had rusted and started to leak. the contact took the vehicle to the dealer for nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) for the fuel tank straps, but even though the tank was leaking at the time of the replacement of the straps the manufacturer stated the tank was not included in the repair. the tank had not been replaced. the failure mileage and current mileages were 140,000.rl
05/19/2012103000
 I was driving home and all of a sudden there was an explotion uder the hood and it sounded like part of the exhaust system gave way. i pulled over and found out that a spark plug had blown out of the head. the only one to ever touch the engine was ford and that they had replaced a spark plug several years ago. i got on line and found out there are literally thousands of these spark plug ejections. i was wondering if there was a recall on the problem ? the fact that the super-heated air and mixture fuel spraying all over the underneath of the hood is a extreme danger, it would seem that would be a safety recall.