Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
08/31/2012850001
 Its not what happened its what may happen soon the rust is so bad in the rear i cant even put a trailer hitch on and the rear shackles that hold the leaf springs on are about to break off theres so much rust im very concerned. *tr
08/31/201285000
 Its not what happened its what may happen soon the rust is so bad in the rear i cant even put a trailer hitch on and the rear shackles that hold the leaf springs on are about to break off theres so much rust im very concerned
08/15/2010182000
 Tl-the contact owns a 2001 ford f-150. while driving approximately 55 mph he heard a loud bang. approximately 2 days later he noticed the vehicle was sitting lower than normal while parked. upon examination he noticed the leaf spring from the rear suspension broke and pierced the floor board. he also noticed that the entire frame and suspension system were very rusty. the vehicle was driven home and parked. the vehicle was not taken to be examined for the cause of failure and was not repaired. the failure and current mileages were 182,000. sm.
SUSPENSION - FRONT
04/12/2006137600302/01/2005
 Dt*: the contact stated the front tires have excessive wear. the contact has replaced the upper and lower ball joints, shocks, springs, calipers, rotors, pads, and tires however; this did not remedy the problem. the dealer is unable to determine the cause of the problem. updated 05/10/06
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
02/17/2007626002
 There aren't any real events leading to the failure. i took my truck into the local dealership (gary crossley ford) to have the speed control recall work done. while there i asked to have a state inspection done as well. i was told by the service advisor that the lower ball joint were somewhat loose and would need replacing - so i had them do that as well as flush the transmission as well (this truck only had 62,000 miles on it). following that it passed inspections - all was well. not even one month later (possibly only 3 weeks) i tried backing from my parking spot at work and heard a *thunk* from the rear end. not sure what it was i backed up more and heard it again. put the truck in drive and there was a rubbing noise from underneath. i parked it and called a tow rig to take it back to the dealer. upon hearing from them the following day i was told the carrier bearing in the rear end had exploded and i'd need to replace most everything in the rear end. agreed to have the work done. got a call a day later telling me that problem was fixed, but there was another - the *thunking* was still there and was likely the transmission. had them check and sure enough, it needed to be replaced as well. finding out that ford was going to cover part of the transmission repair made me wonder if there weren't underlying problems that i was not, as an owner, alerted to. the truck never had a problem before these, and i've been very uncomfortable with it since. *tr
01/31/200665537111/03/2000
 Dt*: the contact stated while pulling out of a parking lot going 5 mph a loud noise was heard coming from the vehicle. at this time the front suspension dropped down causing an abrupt stop. the vehicle was towed to the dealership, upon inspection the problem was the passenger's front lower ball joint had snapped off. repairs have been made, the manufacturer has been alerted. updated 3/22/2006 - *nm