Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/13/2011
 Tl* the contact owns a 2002 ford-150. the contact stated that while traveling 35 mph in rainy weather conditions, the driver crashed into a tree that had fallen and obstructed the roadway. as the vehicle rolled over the impaled tree, one of the tree branches fractured the front windshield and struck the driver. the air bags did not deploy and the driver was killed. the vehicle was destroyed. the vin was not available. the failure and the current mileages were unknown.
10/13/2011
 Tl- the contact owns a 2002 ford-150. the contact stated that while traveling 35 mph in rainy weather conditions, the driver crashed into an oak tree that had fallen and obstructed the roadway. as the vehicle rolled over the impaled tree, one of the tree branches fractured the front windshield and struck the driver. the air bags did not deploy and the driver was killed. the vehicle was destroyed. the vin was not available. the failure and the current mileages were unknown. kmj
07/07/201042000
 Tl-the contact owns a 2002 ford f-150. the contact stated that the airbag warning light would illuminate at any time. the dealer was notified, but informed the contact that there were no recalls related to this failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 42,000 and the current mileage was 46,000. the vin was unavailable. sm.
07/07/201042000
 Tl- the contact owns a 2002 ford f-150. the contact stated that the air bag warning light would illuminate at any time. the dealer was notified but told the contact that there was no recall on this failure. the manufacturer was not contacted. the failure was not remedied. the failure mileage was 42,000 and the current mileage was 46,000. the vin was unavailable. nw
01/01/201176500
 Tl* the contact owns a 2002 ford f150. the contact stated that the air bag warning light was illuminated intermittently. the dealer advised the contact to bring the vehicle in for repairs. the manufacturer advised the contact that because his vehicle was not included in nhtsa campaign id number: 11v107000 (air bags:frontal:driver side inflator module) that they would not be able to provide any assistance. the vehicle was neither diagnosed nor repaired. the current mileage was approximately 79,000 and the failure mileage was approximately 76,500. the vin was unavailable.
03/14/201186000
 Tl*the contact owns a 2002 ford f-150. the contact stated that when he started the vehicle and shifted into drive gear, both frontal air bags deployed. the contact stated that the air bags deployed when he placed his foot on the accelerator pedal. the contact spoke with the dealer and was told that the air bags were not under warranty and there was no recall, but they would perform a diagnostic test to see what caused the air bags to deploy. the contact stated that the air bag light was not on when the failure occurred.
03/14/201186000
 Tl- the contact owns a 2002 a ford f-150. the contact stated when they started the vehicle and place into drive, both frontal air bags deployed. the contact stated the air bags deployed when they placed their foot on the gas. the contact spoke with the dealer and was told the air bags were not under warranty and there was no recall, but they would do a diagnostic to see what caused the air bags to deploy. the contact stated the air bag light was not on at the time of the failure.rl
08/14/2010120000
 Tl- the contact owns a 2002 ford f-150. while traveling 20 mph the contact noticed that suddenly both the driver side and passenger side front airbags had deployed without warning. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages were 120000. bml
01/06/2006116000109/22/2003
 Crash, front impact, 2002 ford f150 pick-up, 4 door, crew cab, larit. vechile was total loss. the air bag did not deploy. this was the only accident this vechile was involved in. injuries. *nm
AIR BAGS - FRONTAL
07/31/2010116562
 A 2002 ford f-150 struck a 1996 chevy blazer in the right rear, there for having damage to the front and front left quater panel of the f-150. the inpact was hard enough to roll the blazer over on to its top. my concern is that the air bags in both vechiles did not deploy the f-150 was traveling at a speed of +40mph at the time of impact, the blazer was at a parked stop.
03/12/200937000
 Tl*the contact owns a 2002 ford f-150. while driving 35 mph, a vehicle cut in front of the contact's vehicle. he slammed on the brakes and rear-ended the preceding vehicle. the air bags failed to deploy. the contact sustained severe chest pains from striking the steering column and his leg sustained minor injuries. a police report was filed. the vehicle was towed away by the insurance company, but they were unable to determine why the air bags failed to deploy. the insurance agent determined that the vehicle was destroyed. the contact is in the process of notifying the manufacturer. the failure mileage was 37,000.
01/05/2008880001
 2002 ford f-150 windshield leaks causing damage to electrical system (fuse box and electrical module). many issue happening including windshield wipers not working and shorting out the airbag deactivation switch. windshield repair facility states this was a known issue with the priming of the windshields at installation in manufacturing. also states it might cause a potential for the windshield to eject itself during a rollover reducing structural integrity of the cab. dealer who identified the problem stated it was not a known issue but research states otherwise as well as a letter from ford to the dealerships explaining the issue - #15773. *tr