Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V347000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 05V388000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V336000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 06V286000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V488000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 08V025000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V078000 | |
| Ea05-005 is closed with ford | ||||||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V347000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V488000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 06V286000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V078000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 08V025000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 05V388000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V336000 | |
| Ea05-005 is closed with ford | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/19/2013 | |||
| Tl* the contact owns a 2002 ford f-150. the contact stated that after parking the vehicle for approximately 30 to 40 minutes, a loud noise was heard from the vehicle. the contact discovered that the vehicle had caught on fire from under the hood. the police and the fire department were contacted and a report was filed. the fire department advised him that the failure was caused by an electrical issue. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were unknown. the vin was unavailable. | |||
| 02/19/2013 | |||
| Tl-the contact owns a 2002 ford f-150. the contact stated that after parking the vehicle for approximately 30 to 40 minutes, a loud noise was heard from the vehicle. the contact discovered that the vehicle had caught on fire from under the hood. the police and the fire department were contacted and a report was filed. the fire department advised him that the failure was caused by an electrical issue. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were unknown. the vin was unavailable. kmj | |||
| 02/19/2013 | |||
| Tl-the contact owns a 2002 ford f-150. the contact stated that after parking his vehicle for approximately 30 to 40 minutes he heard a loud noise. after coming outside he saw that the vehicle was on fire under the hood. the police and fire department were contacted and a report was available. the fire department advised him that it was due to an electrical issue. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were unknown. the vin was unavailable. tb | |||
| 02/15/2013 | 186498 | ||
| My 2002 ford f150 xlt sup cab 4wd v8 has been acting up for a month or so it started by acting like it had a dead battery but that wasnt it we used 2 new batterys in it so the local mechinac shop showed us how to remove the hot post have the truck turned on but not cranked and when you replace the hot post watch for the rpm to race to the highest then back down to 0 then crank it this is a two man job by the way and it worked then it just stoped needing to be done and has been running fine i drove it on tuesday no problems and today friday someone came inside and told me the truck was cranking on its own i had the only set of keys in my pocket so i thought impossable well i went to check and sure enough it was trying to start on its own i got into the truck and tried to crank it but it wouldnt start on my 3rd try it turned over but sounded like the starter was banging into something and now that i have read multipul cases where peoples truck has caugt on fire while no one was in it and it had not been driven in a few days i wonder if there truck had tried to start on its own and they just didnt know it im going to call ford moter company tommorow but the people whos trucks caught on fire got no help from them im hopeing they will help me before my truck catches on fire its undriveable at this point but a fire would not only destroy any chance of fixing it but the damadge the truck could cause to other things or people around it would be inreversable has anyone else had there truck to crank without a person or key near it ? heres hoping ford moter company cares about there customers | |||
| 05/27/2012 | 195000 | ||
| Tl-the contact owns a 2002 ford f150. the contact stated that the vehicle was parked in a residential driveway overnight when a fire erupted from under the hood of the driver's side. the vehicle was completely destroyed. the fire department was contacted who and arrived on the scene. the fire department concluded that the fire was caused by an electrical issue. a police and fire report was filed. there were no injuries reported. the manufacturer was not notified of the incident. the vin was unavailable. the failure mileage was 195,000. kmj | |||
| 05/27/2012 | 195000 | ||
| Tl-the contact owns a 2002 ford f150. the contact stated the vehicle was parked overnight in the driveway when the fire started early the next morning. the fire started on the driver side under the hood which was totally destroyed. the fire department was notified who stated it was an electrical fire under the hood. there was a police and fire department report if needed. no one was injured and the insurance company was notified. the manufacturer was not notified. the vin was unknown. the failure mileage was 195,000. mw | |||
| 04/21/2012 | 115000 | ||
| Tl-the contact owns a 2002 ford f150. the contact stated that the brake light and directional signals failed. the brake lights would not illuminate when the brakes were applied. the manufacturer was made aware of the failure advised the contact that the vehicle was not recalled. the vehicle was not taken to the dealer nor was it repaired. the failure and the current mileage was 115,000. kmj | |||
| 04/21/2012 | 115000 | ||
| Tl-the contact owns a 2002 ford f150. the contact stated that the vehicle brake light and directional signals failed. while, the contact depressed the brake the brake light did not illuminate and almost caused a crash. the manufacturer was made aware of the failure and they advised that the failure was not recalled. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and the current mileage was 115,000. li | |||
| 03/05/2012 | 101000 | ||
| Tl* the contact owns a 2002 ford f150. the contact was driving 35 mph when the ignition caught on fire and melted the area where the ignition key was located. the contact merged onto the shoulder as the fire independently diminished. the contact received burns to the fingers. he then attempted to reinsert the key into the ignition however, to no avail. the vehicle was pushed to the contact's residence and later towed to the dealer. the dealer informed the contact that the ignition would need replacing. the contact also received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) for corrosion of one or both of the fuel straps. the contact stated that the dealer would not repair the vehicle under the recall but was not advised as to why. the manufacturer was notified who offered no assistance and could not provide a reason why the dealer would not repair the vehicle under the recall. the vehicle was not repaired.the failure mileage was 101,000. | |||
| 03/05/2012 | 101000 | ||
| Tl-the contact owns a 2002 ford f150. the contact was driving 35 mph when the ignition caught on fire and melted the area where the ignition key was located. the contact merged onto the shoulder as the fire independently diminished. the contact received burns to the fingers. he then attempted to reinsert the key into the ignition however, to no avail. the vehicle was pushed to the contact's residence and later towed to the dealer. the dealer informed the contact that the ignition would need replacing. the contact also received notification of nhtsa campaign id number: 11v385000 (fuel system, gasoline: storage: tank assembly: mounting) for corrosion of one or both of the fuel straps. the contact stated that the dealer would not repair the vehicle under the recall but was not advised as to why. the manufacturer was notified who offered no assistance and could not provide a reason why the dealer would not repair the vehicle under the recall. the vehicle was not repaired.the failure mileage was 101,000. kmj | |||
| 03/05/2012 | 101000 | ||
| Tl-the contact owns a 2002 ford f150. the contact stated while driving 35 mph the ignition caught on fire and melted the area where the ignition key was located. the contact merged onto the shoulder as the fire went out by itself. the contact receives burns on his finger. he tried to put the key back into the ignition but it would not work. the vehicle was pushed into his driveway and then towed to the dealer. the dealer informed him to replace the ignition this would be an expense to him. the contact also receives a recall notice on the corrosion of one or both fuel straps. the recall nhtsa campaign id number: 11v385000 component: fuel system, gasoline: storage: tank assembly: mounting. the contact stated the dealer will not repair the recall even though he has a recall notice and he does not know the reason why. the manufacturer was notified who offered no assistance on the recalls and why the dealer will not repair the vehicle. the vehicle was not repaired.the failure mileage was 101,000. mw | |||
| 12/15/2011 | 170000 | ||
| Tl- the contact owns a 2002 ford f150. the contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. in addition, the horn would not sound upon engaging. the authorized dealer was notified and they informed the vehicle was previously repaired under nhtsa campaign id number 05v388000 (vehicle speed control). a few years later, the identical failure recurred. the vehicle had not been repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 170,000. kmj | |||
| 12/15/2011 | 170000 | ||
| Tl-the contact owns a 2002 ford f150. the contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. in addition, the horn would not sound upon engaging. the authorized dealer was notified and they informed the vehicle was previously repaired under nhtsa campaign id number 05v388000 (vehicle speed control). a few years later, the identical failure recurred. the vehicle had not been repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 170,000. js | |||
| 12/18/2011 | 55000 | ||
| Tl-the contact owned a 2002 ford f-150. while driving in reverse at approximately 2 mph, the contact noticed smoke emitting from underneath the hood. the contact immediately exited the vehicle. a police report of the incident was filed. the fire department extinguished the massive flames, which extended 50 feet into the air. the vehicle was towed to a salvage facility for further investigation. the manufacturer was not notified of the failure. the approximate failure mileage was 55,000. sm. | |||
| 12/15/2011 | 170000 | ||
| Tl-the contact owns a 2002 ford f150. the contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. in addition, the horn would not sound upon engaging. the authorized dealer was notified and they informed the vehicle was previously repaired under nhtsa campaign id number 05v388000 (vehicle speed control). a few years later, the identical failure recurred. the vehicle had not been repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 170,000. js | |||
| 12/18/2011 | 55000 | ||
| Tl-the contact owned a 2002 ford f-150. while driving in reverse at approximately 2 mph, the contact noticed smoke emitting from underneath the hood. the contact immediately exited the vehicle. a police report of the incident was filed. the fire department extinguished the massive flames, which extended 50 feet into the air. the vehicle was towed to a salvage facility for further investigation. the manufacturer was not notified of the failure. the approximate failure mileage was 55,000. sm. | |||
| 12/18/2011 | 55000 | ||
| Tl-the contact owns a 2002 ford f150. while driving in reverse approximately 2 mph, the contact noticed smoke emitting from underneath the hood. the contact immediately exited the vehicle. a police report was filed of the incident. the fire department extinguished the massive flames which roared 50 feet into the air. the vehicle was towed to a savage facility for further investigation. the manufacturer was not notified of the problem. the approximate failure mileage was 55,000. js | |||
| 12/05/2011 | 103000 | ||
| Tl-the contact owns a 2002 ford f-150. the contact stated that various warning lights illuminated on the instrument panel. the vehicle was taken to an authorized dealer and the contact was informed that the gem module failed due to a water leak. the contact was also informed that the module needed to be replaced and the windshield needed to be resealed. the manufacturer was made aware of the failure and offered no assistance. the vehicle was not repaired because the necessary parts were on back order. the failure mileage was 103,000. the vin was not available. kmj | |||
| 12/05/2011 | 103000 | ||
| Tl-the contact owns a 2002 ford f-150. the contact stated that various warning lights illuminated on the instrument panel. the vehicle was taken to an authorized dealer and the contact was informed that the gem module failed due to a water leak. the contact was also informed that the module needed to be replaced and the windshield needed to be resealed. the manufacturer was made aware of the failure and offered no assistance. the vehicle was not repaired because the necessary parts were on back order. the failure mileage was 103,000. sm. | |||
| 10/21/2011 | |||
| I am reporting this incident as the person who's car was affected by the fire. i parked my car next to a 2002 ford f150, and after being home for about an hour and a half, a police officer came to my door and told me that my car (vw jetta) was involved in a car fire. apparently the f150 caught fire and burned my car, a bush, and another car. the fire marshal on scene explained to me that ford had a recall on multiple vehicles that had this problem. the f150 in question is totaled and has to be towed off the property. i have since come inside and found the switchfires.com website, and clicked on the link provided below, which in turn has led to giving in my info, and discussing my dilemma. | |||
| 09/25/2011 | 175000 | ||
| Tl* the contact owns a 2002 ford f-150. while parked and unoccupied, the vehicle ignited in flames. the fire started under the hood from the driver side. the fire department extinguished the flames. the manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. the contact stated that the cause of the fire was unknown. the approximate failure mileage was 175,000. | |||
| 09/30/2011 | 120000 | ||
| My truck was parked outside my house and all of a sudden got on fire under the hood for no reason. | |||
| 09/25/2011 | 175000 | ||
| Tl* the contact owns a 2002 ford f-150. while parked and unoccupied, the vehicle ignited in flames. the fire started under the hood from the driver side. the fire department extinguished the flames. the manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. the contact stated that the cause of the fire was unknown. the approximate failure mileage was 175,000. | |||
| 09/30/2011 | 120000 | ||
| My truck was parked outside my house and all of a sudden got on fire under the hood for no reason. | |||
| 09/25/2011 | 175000 | ||
| Tl- the contact owns a 2002 ford f-150. while parked and unoccupied, the vehicle ignited in flames. the fire started under the hood from the driver side. the fire department extinguished the flames. the manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. the contact stated that the cause of the fire was unknown. the approximate failure mileage was 175,000. kmj | |||
| 09/30/2011 | 120000 | ||
| My truck was parked outside my house and all of a sudden got on fire under the hood for no reason. | |||
| 09/25/2011 | 175000 | ||
| Tl- the contact owns a 2002 ford f-150. while parked and unoccupied, the vehicle ignited in flames. the fire started under the hood from the driver side. the fire department extinguished the flames. the manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. the contact stated that the cause of the fire was unknown. the approximate failure mileage was 175,000. kmj | |||
| 09/30/2011 | 120000 | ||
| My truck was parked outside my house and all of a sudden got on fire under the hood for no reason. | |||
| 09/25/2011 | 175000 | ||
| Tl- the contact owns a 2002 ford f-150. while parked and unoccupied, the vehicle ignited in flames. the fire started under the hood from the driver side. the fire department extinguished the flames. the manufacturer was contacted and advised that there was an unknown recall that could have been associated with the failure. the contact stated that the cause of the fire was unknown. the approximate failure mileage was 175,000. kmj | |||
| 09/30/2011 | 120000 | ||
| My truck was parked outside my house and all of a sudden got on fire under the hood for no reason. | |||
| 06/15/2011 | 102002 | ||
| Coil pack causing engine to misfire | |||
| 05/30/2011 | 191365 | ||
| 2002 ford f-150, 4.6 triton engine keeps blowing the spark plugs out of the heads. | |||
| 05/10/2011 | 92000 | ||
| Electrical fire starting under the dash and ended up totaling my truck. 2002 ford f150. suspected to be cruise control switch that was never fixed by dealer before purchase, and we were not notified about this recall. it wassuggested to us after getting the information to the insurance co. and secieving the fire report to do some research and file a complaint/claim. fire started while driving down the road with smoke coming from under the dash, then pulled over and got out and flames were coming from all underthe dash and continued to spread to theentire vehical while waiting for the fire department and sherif to arive. | |||
| 05/05/2011 | 65000 | ||
| My husband purchased a used 2002 f150 ford truck back in 2004. in the past 3 years, the truck has major electrical issues every time it rains for more than 2 days straight. it starts with the radio shutting off while driving. next the wipers will not work then the power windows wont open.each time he gets in and out of his car, another electical feature will not work. finally, when he gets in to start his car and it won't turn over. in april 2009, he has the electrical sensor in the gem model replaced. on april 28th 2010, he had to have the multifunctional fuse box replaced. in march 2011, he had a new battery installed. today he is waiting for aaa to jump his car as it won't start. i called the dealer who informed me that their are no known recalls for this issue. we were told by another dealer that it sounds like water is getting into the fuse box module due to the front window not beigin properly sealed . | |||
| 04/01/2011 | |||
| Tl- the contact owns a 2002 ford f150. while the vehicle was parked the contact noticed that it had caught fire. a passenger extinguished the fire. the vehicle was taken to the dealer who informed him that the cruise control switch had burnt the master cylinder, cruise control cable, and the wiring that connected the master cylinder to the cruise control. the manufacturer did not offer the contact any assistance. the vehicle was repairable; however, no repairs had been performed. the approximate failure mileage was unknown. bw | |||
| 01/25/2010 | 147000 | ||
| Tl-the contact owns a 2002 ford f-150. the contact stated that in august of 2010 he received a recall notice that may have been voluntary in regards to the jumper harness for the cruise control deactivation switch. the vehicle was taken to the dealer for that recall and they informed him that there was nothing wrong with the component at that time. at this time he stated that the failure has occurred and they are not assisting in honoring the recall to repair the vehicle free of charge. the vehicle has not been repaired. the manufacturer was contacted and advised him that the repairs were done back in august. the failure mileage was approximately 147,000. tb | |||
| 01/17/2011 | 80000 | ||
| Tl-the contact owns a 2002 ford f150. the vehicle was sitting overnight and the horn started to honk as the vehicle was on fire. the fire started inside the cab of the vehicle and was totally destroyed. the fire department was called and there was a report if needed. the fire department does not know the origin of the fire. there was no injuries. the dealer was not contacted. the manufacturer was called who stated they needed to check the fire department reports. they offered no other assistance. the failure mileage was 80,000.-mw | |||
| 12/26/2010 | 95000 | ||
| Spark plug blowing out head. damaging head, coil pack and injector line | |||
| 12/23/2010 | 109000 | ||
| I have a 2002 ford f150 with the 4.6l v8. the truck has 109000 miles. number 4 plug ejected on november 11th without any sreious damage. i replaced the plug and coil. i was driving home on december 23rd this time the plug ejected and hit the under side of the hood and sounded like a bomb went off. i did some research on the internet and found this is a wide spread serious problem with the ford triton engines. i also discovered that ford will not cover the cost of the repair.if i have the dealer repair the problem they will only repair the one plug. so i will purchase a repair kit and repair all the plugs myself. this seems to be a design problem that should be covered by ford | |||
| 12/26/2010 | 95000 | ||
| Spark plug blowing out head. damaging head, coil pack and injector line | |||
| 12/23/2010 | 109000 | ||
| I have a 2002 ford f150 with the 4.6l v8. the truck has 109000 miles. number 4 plug ejected on november 11th without any sreious damage. i replaced the plug and coil. i was driving home on december 23rd this time the plug ejected and hit the under side of the hood and sounded like a bomb went off. i did some research on the internet and found this is a wide spread serious problem with the ford triton engines. i also discovered that ford will not cover the cost of the repair.if i have the dealer repair the problem they will only repair the one plug. so i will purchase a repair kit and repair all the plugs myself. this seems to be a design problem that should be covered by ford | |||
| 12/26/2010 | 95000 | ||
| Spark plug blowing out head. damaging head, coil pack and injector line | |||
| 12/23/2010 | 109000 | ||
| I have a 2002 ford f150 with the 4.6l v8. the truck has 109000 miles. number 4 plug ejected on november 11th without any sreious damage. i replaced the plug and coil. i was driving home on december 23rd this time the plug ejected and hit the under side of the hood and sounded like a bomb went off. i did some research on the internet and found this is a wide spread serious problem with the ford triton engines. i also discovered that ford will not cover the cost of the repair.if i have the dealer repair the problem they will only repair the one plug. so i will purchase a repair kit and repair all the plugs myself. this seems to be a design problem that should be covered by ford | |||
| 12/26/2010 | 95000 | ||
| Spark plug blowing out head. damaging head, coil pack and injector line | |||
| 12/23/2010 | 109000 | ||
| I have a 2002 ford f150 with the 4.6l v8. the truck has 109000 miles. number 4 plug ejected on november 11th without any sreious damage. i replaced the plug and coil. i was driving home on december 23rd this time the plug ejected and hit the under side of the hood and sounded like a bomb went off. i did some research on the internet and found this is a wide spread serious problem with the ford triton engines. i also discovered that ford will not cover the cost of the repair.if i have the dealer repair the problem they will only repair the one plug. so i will purchase a repair kit and repair all the plugs myself. this seems to be a design problem that should be covered by ford | |||
| 11/08/2010 | 94000 | ||
| I got into my 2002 ford f150 one morning, cranked it and went to put it in drive and it would not.also my interior lights would not work.after doing research i found out it could possibly be a fuse. i changed the fuse and it worked., about a month later it did it again so i changed the fuse again, that also worked again. in the mean time i also had problems with my brakes, which i had just changed. after about a month with no problems with my fuses, i took my truck out of town for four days. when i got back i had to go straight to work, approximately 3:00 pm. at the fire station i work at. at 11:45pm dispatch woke me up out of the bunkroom to inform me my truck was on fire. | |||
| 03/24/2010 | 92250 | ||
| Ford motor companymain topic: vehicleserviceissuesyour inquiry: i have a 02 ford f150 supercrew with a major problem the windshield leaks onthe drivers side when it rans into the gem module cause the truck to be hard to start and the gauges and services lights to stay on the seatbelt bell to ring all the time > i contacted dick masheter ford and told them what was going on with the truck andthey told me it is common with that year truck forf the windshield to leak onto the gem module owner: yesvehicle identification number: 1ftrw076x2ke26804mileage: 94000vehicle location: inpossessionif contacted dealer: yesdealer name: dick masheter ford owner first name: kimberly owner last name: simmerowner email address: mscar@kz8s.netowner address1: 2761 gosling way city: columbusstate: ohzippostal: 43207country: united statesday phone: 614-991-8371client > this has been going on since i bought the truck 03/19/10 i have been ont he ford forum and have seen alot of other customers having the same problem with the gem module getting wet when it rains > > i feel that ford should do a recall on this issue to take care of the problem i have also talked to dick masheter ford on hamilton rd in columbus, oh and they have told me that it is the gem module causing the problems when it rains and it has been happening with ford f150 trucks from the year '97 on up it seems that ford is doing recalls for everything else why not the problem with the windshield leaking http://www.topix.com/forum/autos/ford-f-150/taa9dvmdg7ro706ei/p3#lastpost this is the website that i found that other ford truck owners are having the same problem and it is costing them alot of money to get the problem repaired at their expense > > from: mscar@kz8s.net | |||
| 02/05/2010 | 105000 | ||
| 2002 ford f150. 4x4. 5.4 l v8. drivers side leaky windshield. leak causes corrosion of electrical components under dash. the gem module; which controls most all electronics on the dash; radion, 4x4, wipers, headlights controls, heating and air conditioning controls. due to the corrosion or the gem module and fuse box on drivers side of vehicle the starter will randomly engage itself as well. many of the relays under the dash are under abnormal conditions. during the malfunction of the above two items the relays will chatter constantly. all of the above conditions will happen with the keys out of the ignition. with no keys in the ignition the fan blower will still run, headlights stay on ( in auto position). numerous other electrical problems. there are numerous postings or identical troubles on the internet. countless ford mechanics will tell of same troubles. *tw | |||
| 01/05/2008 | 88000 | 1 | |
| 2002 ford f-150 windshield leaks causing damage to electrical system (fuse box and electrical module). many issue happening including windshield wipers not working and shorting out the airbag deactivation switch. windshield repair facility states this was a known issue with the priming of the windshields at installation in manufacturing. also states it might cause a potential for the windshield to eject itself during a rollover reducing structural integrity of the cab. dealer who identified the problem stated it was not a known issue but research states otherwise as well as a letter from ford to the dealerships explaining the issue - #15773. *tr | |||
| 03/20/2008 | 103 | 30 | 01/15/2007 |
| I have had the 02' f150 just over one year and have had problems with the windshield leaking into the cab. i have found that this is a common problem in the 97' to 03' f150 model via ford forums and other internet groups. this leak shorts out the fuse panel causing the loss in power in various equipment including the windshield wipers. this short has also caused the instrument panel to fail causing the computer to not read what gear the truck is in which has caused the truck not to start or stop running while the truck is in operation. the only way the fix the problem is to have the windshield removed and resealed as well as replacing the fuse panel replaced. others as well as i have had to have other repairs made due to the leak including the instrument panel, starter, relay, alternator, and the ignition sensor. i have had to make these repairs out of pocket as no manufacture recall has been issued, only a special service bulletin. ford has been contacted about this issue but has stated that it is not a safety issue. *tr | |||
| 02/19/2008 | 410000 | 1 | 04/08/2004 |
| Vehicle dash lights would stay on when vehicle off. door locks would lock and unlock by themselves while driving. and while the truck was off. vehicle would be completely dead when go to start. after replacing with a new battery, truck would not start. had a tow truck come and when he tried to start it, it started right up. after he shut off, it was completely dead would not start. took truck to garage. it took mechanics 5 hours to find the problem. after checking all the relays and fuse boxes, etc. it ended up to be the fusebox under the dash. the fusebox was corroded and deteriorating due to water damage, which was causing the electrical problems. the mechanic said there was some type of leak from the windshield causing water to enter the fusebox. thus causing the fusebox damage. the mechanics replaced the fusebox and a relay. i do have the old one that was damaged. he said the windshield needs to be taken out to be resealed on reinstalling. which needs to be done yet. he said i was lucky not to have any major problems while driving or shorting which could lead to a fire problem. *tr | |||
| 08/26/2006 | 97000 | 10 | 01/30/2005 |
| In late summer of 2006, my 2002 ford f-150 began experiencing chassis electrical system malfunctions. every time there was a rainstorm. specifically, the windshield wipers ceased to work, the interior dome light would flash on & off, the blower motor for the heater would continue to run after shutting off ignition, the keyless entry system would not work, the abs warning light would come on. i took the vehicle to ford dealer # 1 who, when i described the symptoms, stated immediately that the problem was due to water leaking past the lower windshield seal and shorting out the gem module and the fuse block mounted on the interior firewall. dealer stated this is an expensive repair, you might want to do the work yourself. as i didn't feel i had the ability to repair, i let it go for several weeks. in late november of 2006, i was driving to work before sunrise, in a very heavy rain, when the wipers shut off and the dome light came on making it impossible to see. i told my parents about this & they instructed me to take vehicle to ford dealer # 2 for repair at their expense. dealer # 2 was aware of the condition as well. the estimate for repair was $553 to repair the electrical components damaged by the moisture, and the vehicle would then have to be taken to a glass shop to have the windshield re-sealed. the work was declined, and i contacted ford customer service explaining that as this was a safety related issue, known to both dealerships, i felt they should absorb some of the expense of making vehicle drivable during any weather condition. request was denied. my contention is that since driving in a rainstorm without wipers and an erratic electrical system, and since both dealerships were acquainted with the condition, there should have been a voluntary recall, or at the very least, a tsb advising owners of the potential problem. *jb | |||
| 01/18/2006 | 40000 | 24 | |
| Dt*: the consumer stated the windshield wipers and radio work intermittently. the dome light remained illuminated. the wipers and the radio come on for a few minutes and then stop working. the windshield wipers come on intermittently with the switch in the off position. the vehicle was not taken to the dealer for inspection. *jb | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 04/02/2006 | 134167 | 5 | 09/28/2002 |
| 2002 f-150 has had the alternator replaced 4 times previously in the last 2 years. this time the gauges all dropped to nothing, jumped back up and truck lost power. would not restart immediately, when restarted, gauges went to full power, dropped to nothing, then bounced back and forth. within 20 miles, battery level dropped to almost nothing. *nm | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 04/18/2008 | 85000 | 10 | 11/03/2006 |
| My vehicle has a water leak that is getting the gem module wet and this has resulted in the wipers failing, the power windows to fail, the heater fan stays on after the key is removed from the ignition, and the engine runs very rough and stalls resulting in me losing the power steering and putting the vehicle in a ditch, the wipers stopped working during a recent heavy rain and i had to pull onto the side of the interstate for over 30 minutes. ford customer service claims they never heard of the problem but i found out they issued a technical service bulletin 98-9-13 to the dealers about this and also ford special message #15773 for this problem. the dealer wants over $1,100.00 to fix .this problem is in 1997-2002 ford f150 and expeditions. i feel that the loss of wipers and sudden loss of power steering and power brakes is a bigger safety hazard than the current recall on the cruise control. *tr | |||
| 02/19/2008 | 410000 | 1 | 04/08/2004 |
| Vehicle dash lights would stay on when vehicle off. door locks would lock and unlock by themselves while driving. and while the truck was off. vehicle would be completely dead when go to start. after replacing with a new battery, truck would not start. had a tow truck come and when he tried to start it, it started right up. after he shut off, it was completely dead would not start. took truck to garage. it took mechanics 5 hours to find the problem. after checking all the relays and fuse boxes, etc. it ended up to be the fusebox under the dash. the fusebox was corroded and deteriorating due to water damage, which was causing the electrical problems. the mechanic said there was some type of leak from the windshield causing water to enter the fusebox. thus causing the fusebox damage. the mechanics replaced the fusebox and a relay. i do have the old one that was damaged. he said the windshield needs to be taken out to be resealed on reinstalling. which needs to be done yet. he said i was lucky not to have any major problems while driving or shorting which could lead to a fire problem. *tr | |||
| 01/23/2007 | 24490 | 1 | 06/12/2006 |
| Water intrusion from leaking windshield caused gem module /fuse block corrosion. windshield wipers inoperable and electric windows inoperable with no interior lights working. *jb | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/26/2006 | 32213 | 3 | |
| 2002 ford f150 lightning, three blown spark plugs. two were repaired under warranty, one out of my pocket. ford did not acknowledge any problems with the triton cylinder head and did nothing about it. ford left me stranded three times, twice on the freeway. thanks ford. *nm | |||
| 12/07/2006 | 37000 | 1 | 11/07/2006 |
| On thurs. 12-07, i was driving 40 mph when i heard a loud pop, the truck was running rough and loud. i pulled over, it blew a spark plug(#4). towed it to the dealership, was told the head would be replaced, then when i returned for the truck was told they would only repair the hole with a helicoil, which i found a service bulletin #0214 that states engine assemblies with aluminum cylinder heads repaired in vehicle have been found to leak coolant and/ or oil from the cylinder head gasket area. the dealership seems to think this is trivial, and refuses to replace the head under warranty. truck is an '02 f-150 lightning. 5.4 motor. *nm | |||
| 04/15/2004 | 69800 | 3 | 03/09/2004 |
| Since purchase of vehicle three coils have gone bad and had to be replaced. i was told by the mechanic at a ford dealership to not wash the motor on the vehicle. i was also told that they have had several problems with the coil configuration on all ford, lincoln, and mercury vehicles since they switched to individual coils for each cylinder. this is very expensive to replace and it has to be checked on the computer to tell which one is bad. *jb | |||
| 12/15/2005 | 44000 | 1 | 06/30/2005 |
| Manufacturer uses faulty electronic component in vehicle ignition system. no part of system provides for indication of potential failure or complete failure. once part fails, the vehicle experiences random misfiring in cyclinder which causes damage to spark plug threads of aluminum cylinder head. eventually spark plug is blown from cyclinder head resulting in loss of power and function. resulting damage to aluminum cylinder head requires replacement at cost of @ $3,000. replacement parts are identical to failed parts and potential repeat failures continue. no corrective action to parts has been reported and no improvements to vehicle sensing system have been made. ford motor company disclaims any responsibility for damages except those covered under initial vehicle warranty or those covered under extended warranty. if warranty does not cover failure of electrical components then ford motor company will not cover collateral damages ( failure of cylinder head spark plug threads). ford motor company published internal technical service bulletin to repair facilities that requires use of oscilliscope to determine if electrical part is experiencing problem. ford repair facility refused to return damaged cylinder head and faulty coil-on-plug assembly stating that they were required core returns. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/05/2006 | 119000 | 1 | 04/15/2002 |
| Dt*: the contact stated while driving 10 mph, a burnt smell was noticed. upon inspection, a red wire under the driver seat was on fire. also, the electrical wiring harness for the power seats and seat heater was inoperable. the vehicle was taken to a service dealer who determined that the wires rubbing against the seat frame caused the fire. the dealer replaced the 3 wiring harnesses connected from the dash to all seats in the vehicle. the manufacturer was alerted and denied the claim. | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 03/12/2007 | 1 | ||
| Tl*the contact owns a 2002 ford f150. the contact stated that the garage parked vehicle spontaneously caught on fire under the hood. the vehicle was destroyed, but only the truck bed remained. the contact could obtain a fire report. *ak returned usps, 2nd attempt made 04/20/07 failed. *lj | |||
| 08/06/2006 | 1 | ||
| Dt*: the contact stated the power windows, horn and turn signals failed intermittently. the fuses were replaced by the contact and the windows, horn and turn signals resumed proper function. when the ignition was engaged, smoke emitted from under the dash board and from under the hood. a service dealer inspected the vehicle. the manufacturer was not contacted. | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 04/18/2008 | 85000 | 10 | 11/03/2006 |
| My vehicle has a water leak that is getting the gem module wet and this has resulted in the wipers failing, the power windows to fail, the heater fan stays on after the key is removed from the ignition, and the engine runs very rough and stalls resulting in me losing the power steering and putting the vehicle in a ditch, the wipers stopped working during a recent heavy rain and i had to pull onto the side of the interstate for over 30 minutes. ford customer service claims they never heard of the problem but i found out they issued a technical service bulletin 98-9-13 to the dealers about this and also ford special message #15773 for this problem. the dealer wants over $1,100.00 to fix .this problem is in 1997-2002 ford f150 and expeditions. i feel that the loss of wipers and sudden loss of power steering and power brakes is a bigger safety hazard than the current recall on the cruise control. *tr | |||
| 08/06/2006 | 1 | ||
| Dt*: the contact stated the power windows, horn and turn signals failed intermittently. the fuses were replaced by the contact and the windows, horn and turn signals resumed proper function. when the ignition was engaged, smoke emitted from under the dash board and from under the hood. a service dealer inspected the vehicle. the manufacturer was not contacted. | |||