Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/15/2004 | 35000 | ||
| Tl- the contact owns a 2002 ford f-150. the contact stated that the vehicle could not be shifted out of neutral. the vehicle was taken to the dealer for diagnostics where the technician stated that the clutch would have to be replaced. the vehicle was repaired however the failure continued. the vehicle was not further repaired. the approximate failure mileage was 35,000. kmj | |||
| 01/15/2004 | 35000 | ||
| Tl- the contact owns a 2002 ford f-150. while the vehicle was in neutral it would not shift into gear. the vehicle was taken to the dealer for diagnostic. the technician stated the clutch would have to be replaced. after the repair the failure continued. the vehicle was not repaired. the approximate failure mileage was 35,000. da | |||
| 08/27/2011 | 47523 | ||
| Spark plug blow out on a 2002 f-150 with only 47k miles on the truck. this truck is not a work truck, but an every day truck. i do not haul a lot, and have treated this truck with a lot of care. it will cost me $1100 to get fixed. this design flaw should of had a recall on it. | |||
| 02/26/2009 | 115000 | 1 | |
| I was driving on the highway home. all of a sudden a loud bang happened under the hood that was followed by a constant puffing sound. the truck lost power and started missing. all i could smell was gasoline. i pulled over to find a coil on plug sitting on top of engine, also had a spark plug sitting 7 inches away from cop. i was visited the ford dealership and was told that plugs are known to have come out of the engine and was not a new problem. they told me that ford was not fixing this problem, but had a ford approved way to fix the problem. the cost would be around 500 dollars for insert and around 3500 dollars for new heads witch is the only guarantee that this would prevent this from happening again. ford plans not to recall this problem, they are fully aware that this heads has 4 threads holding the plug in, when they come lose the threads are destroyed from the pounding caused by the compustion process. this very dangerous, coil spark can ignited fuel sprayed in the engine compartment causing fire, lose of control and personal injury or death, depending on the circumstance. i have a family and they could have been seriously injured when this happened. please do something to make this from happening to any one else, and before someone loses their life. the coil on plug os located under the fuel rail and has enough force to damage the fuel rail cause it break and spill gasoline all over the engine, which could cause an explosion. i had a insert installed and a new plug inserted was told there is no guarantee the spark plug would stay in. *tr | |||
| 06/15/2008 | 66109 | 1 | |
| On my way to a wedding i noticed the rpms kick up. i pushed button on trans selector and problem went away (for now).was parking truck and found i had no reverse. monday took truck to dealer , mechanic could not find anything wrong till he opened cup transmission. mechanic found weld on sun shell broken. called ford no help. spring hill ford put a rebuilt trans in truck. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/21/2009 | 75000 | 1 | |
| My 2002 f-150 supercrew 4x2 with 4.6lv8 experienced a failure of the automatic transmission on saturday at only 75k miles. the result is a rebuild/replacement for >$2000.00! i don't tow anything with the vehicle and it isn't abused. this type of failure is very premature! the truck has been very well maintained. my mechanic says there is a history with this transmission in the ford trucks/suv's having lubrication problems. ford should step up and take responsibility for the design defect! *tr | |||
| 02/09/2008 | 54260 | 1 | 03/10/2005 |
| My 2002 ford f150 needed to have the transmission rebuilt. my overdrive light was blinking on and off and i later found out the entire transmission needed to be rebuilt. i've been reading online from several people who have had this same problem. it seems like ford has some type of problem with this year. i don't understand why there can not be a recall in regards to this problem. *tr | |||
| 10/02/2006 | 94712 | 3 | 01/14/2005 |
| Transmission drops out of gear at 25 to 30 mph. took to dealer, they say no codes shown and they need to take transmission apart to find problem. *jb | |||
| 08/22/2006 | 46000 | 1 | 12/10/2001 |
| I own a 2002 ford f-150 supercrew 4x4 pickup with 5.4l v8 gas engine and aod automatic transmission. at 48,500 miles on the vehicle the od on/off switch would not stay engaged and was flashing intermittently i took the truck to a local transmission shop who showed me metal shavings in the transmission pan and was told the torque converter must be replaced and the transmission must be rebuilt. i agreed to the work because i need a dependable vehicle. i have never abused the truck in any way and do not haul any type of trailers with the vehicle. *nm | |||
| 12/19/2004 | 6 | 06/01/2004 | |
| I brought the truck on june 1, 2004. a few months after i brought the truck it started giving me problems. i tried talking to the dealership but they were no help at all. i have tried talking to them plenty of times. i have took my truck to an mechanic an they told me it was a transmission problem . i don't know what to do the dealership is no help at all. their warranty policy is a fraud they do not keep up with it. i am tired of this situation. that's the reason i want to cancel the purchase of this car. *jb | |||
| 12/09/2005 | 27500 | 1 | 03/01/2002 |
| 2002 ford f-150 traveling west on highway 40 in arizona. recall notice received on the cruise control initial failure cruise control on. engaged maintain speed button vehicle started accelerating. punched all of the cruise control buttons and tapped the brakes cruise control turned off. confirmation turned cruise control on and hit maintain speed button. vehicle started accelerating as before. hit all of the cruise control buttons and tapped the brake. at 85 mph, i turned off the ignition. immediately turned ignition on. cruise control was active, motor raced, but transmission was in neutral. shifter was in drive. turned off ignition again and cruised to the left side of the road. started vehicle and proceeded without using cruise control recommendation transmissions should not shift into neutral unless the operator places the shift lever in neutral. previously owned fords from the 60s, 70s, 80s, and early 90s do not disengage the transmission when the key is turned off. *jb | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 01/10/2007 | 600 | 2 | 11/04/2001 |
| In november 2002, i purchased a 2002 ford f-150 extended cab, which was made in canada 09/01. after the break-in period i noticed that at speeds of 80-85 mph the vehicle would whine , but i assumed that was normal because after 85 mph the whine went away. at about 89,000 miles and the end of the warranty, at 35-50 mph the vehicle would have loud roaring/whining noise from the rear end. took vehicle to dealer for repairs on 10 january 2007,. the dealer replaced the pinion gear and assembly at a cost of 1501.00 , and the dealer said it was fixed. i drove the vehicle less than 1,500 miles after the repair was made, the vehicle started doing the same thing again at speeds 40-50 mph, but with an added twist this time, the truck would whine even when i accelerate. i put the truck back in the shop for the same problem again on 01/23/2007. the truck has a 3.55 rear end. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/01/2005 | 67000 | ||
| Tl* the contact owns a 2002 ford f-150 purchased new september 2002. while depressing the clutch, the vehicle would not engage nor shift into gear. a technician from the ford dealer concluded that the sleigh cylinder had failed. no repairs were made. the failure mileage was 67,000 . the current was 136,000. the vin was not available. | |||