Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/11/2012 | 160000 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that every time the brakes were engaged the pedal would abnormally release into the floorboard. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 160,000 and the current mileage was 161,000. kmj | |||
| 08/11/2012 | 160000 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that every time the brakes were engaged the pedal went all the way to the floorboard. the vehicle was taken to the dealer who was unable to diagnosed the failure. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 160,000 and the current mileage was 161,000. pm | |||
| 08/03/2012 | 133346 | 1 | |
| I was driving about 35 mph and was coming up on a stoplight. applied the brake and my brakes failed causing me to run the redlight. pulled off to side of the road . the truck was leaking brake fluid at the mid frame on the passenger side. lucky to not have had an accident or kill someone. *tr | |||
| 08/03/2012 | 133346 | ||
| I was driving about 35 mph and was coming up on a stoplight. applied the brake and my brakes failed causing me to run the redlight. pulled off to side of the road . the truck was leaking brake fluid at the mid frame on the passenger side.lucky to not have had an accident or kill someone. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 04/09/2011 | 210 | ||
| Engine fire; brakes reservoir/master cylinder caught fire sitting in yard. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/27/2012 | 106673 | ||
| Tl* the contact owns a 2002 ford f-150. the contact stated that flames were emitting from the engine compartment. the vehicle was taken to the dealer who diagnosed that the brake switch melted, causing damage to the master cylinder. as a result, the master cylinder assembly needed to be replaced as well as the wiring harness and a brake repair kit. the manufacturer was made aware of the failure who advised the contact that they would contact her at a later date. the vehicle was not repaired. the failure and the current mileage was 106,673. | |||
| 03/27/2012 | 106673 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that flames were emitting from the engine compartment. the vehicle was taken to the dealer who diagnosed that the brake switch melted, causing damage to the master cylinder. as a result, the master cylinder assembly needed to be replaced as well as the wiring harness and a brake repair kit. the manufacturer was made aware of the failure who advised the contact that they would contact her at a later date. the vehicle was not repaired. the failure and the current mileage was 106,673. kmj | |||
| 03/27/2012 | 106673 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that flames were emitting from the engine compartment. the vehicle was taken to the dealer who diagnosed that the brake switch melted causing damage to the master cylinder as a result they had to replaced the master cylinder assembly, wiring harness and install a brake repaired kit. the manufacturer was made aware of the failure who stated that they would contact her back at a later date. the vehicle was not repaired. the failure mileage and current mileage was 106,673. pm | |||
| 01/01/2004 | 43000 | ||
| Tl* the contact owns a 2002 ford f-150. the contact stated that he heard a squeaking noise coming from the rear while braking. the vehicle was taken to an authorized dealer and the contact was informed that the emergency brake disintegrated. the vehicle was repaired. the failure occurred a total of five times. the contact also stated that he had never used the emergency brake during the life of the vehicle and he was unaware as to how it could fail if it was never used. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 43,000. | |||
| 01/01/2004 | 43000 | ||
| Tl-the contact owns a 2002 ford f-150. the contact stated that he heard a squeaking noise coming from the rear while braking. the vehicle was taken to an authorized dealer and the contact was informed that the emergency brake disintegrated. the vehicle was repaired. the failure occurred a total of five times. the contact also stated that he had never used the emergency brake during the life of the vehicle and he was unaware as to how it could fail if it was never used. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 43,000. kmj | |||
| 07/12/2009 | 55376 | ||
| Mid vehicle frame location brake line burst due to rusting out while backing an rv into a camping site. lost all braking fluid and brakes. had just completed traveling two hours on interstate highways towing a 3,500 lb. trailer. i was very lucky that failure occurred while backing the trailer at almost no speed and parking brake stopped the truck. decided to report this failure after vehicle was just recalled due to rusting gas tank straps. frame of vehicle is badly rusting and ford must do more to prevent frame and undercarriage components from rust out due to winter driving conditions.. | |||
| 03/23/2011 | 70000 | ||
| Both the rear spring shackles as well as the brake lines have failed on my 02 ford f150 due to rust and this is a common concern. i am a senior master technician for ford and we repair these on a regular basis due to rust. both are clear safety concerns when they fail and should be addressed. and with the ford windstar axles and subframes being covered by a recall due to rust i do not understand why other rust related safety concerns are not recalled. if one rust related concern is recalled then all others should be as well, it should be all or none. on the rear spring shackles, they will snap in half and the rear eyelet of the leaf spring jams into the bottom of the truck bed, with the bed being the only thing keeping major damage or an accident from happening. on the front brake lines, the rust and swell up under the rubber part of the line where the lower steel line is inserted into the rubber. on hard brake application the line blows and you lose front brakes. both are common concerns on trucks in new england wher rust is a part of life. if i wasnt a tech that drives vehicles with failed brakes and broken suspensions on a regular basis, both of these failures could have caused a major accident and likely injuries. | |||
| 10/30/2010 | 74332 | ||
| The car was stopping to drop off mail at a mailbox. the brake pedal went all the way to the floor. inspection revealed brake fluid on the gas tank. a rusted brake line was the cause. dealer replaced the line at cost of $511.95 including brake fluid flush. the rear brake line was replaced. it runs from the front to the back. | |||
| 09/23/2010 | 89800 | ||
| The rear fuel tank strap on my 2002 ford f 150 rusted through causing the tank to come loose. the rust was so bad that there was also a small hole in the fuel tank. i have taken the truck in for repairs and after the tank was removed it was discovered that the brake lines above the tank were also rusted with one starting to leak | |||
| 12/13/2005 | 1 | ||
| Consumer complaint concerning 2002 f150 supercrew brake pedal bent causing the consumer to not fully stop. *ts ***nar**** the consumer was involved in an accident as a result of not being able to stop the vehicle. (lawyer on behalf of consumer) *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 07/04/2006 | 57000 | 2 | 07/05/2002 |
| Dt*: the contact stated the caliper bracket bolts unscrewed on their own. the service dealer replaced the bolts. also, the serpentine drive belt fractured while traveling 50 mph, and caused the engine to overheat, and loss of steering control. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/05/2008 | 148000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2002 ford f-150. while stopped at a traffic light, the brakes failed. the contact had to depress the brake pedal to the floor and apply the emergency brake in order to stop the vehicle. he discovered brake fluid leaking from the center between the rear wheels. the vehicle was towed to the mechanic and they stated that the emergency brake cable was rubbing against the normal brake line, causing the cable to fail. the vehicle was repaired. the manufacturer took a complaint and forward it to the proper office. the current and failure mileages were 148,000. updated 02-14-08. *kb | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 06/20/2006 | 48000 | 1 | 06/01/2002 |
| The brake pedal stopped moving when actuating the adjustable pedals. the accelerator pedal moves so there is no step over height difference between the pedals. with the pedals being at the same height position there is no way to differentiate between them or step on both at same time. *jb | |||