Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/03/2012127312
 Tl-the contact owns a 2002 ford f-150. the contact stated that while driving at 55 mph, the steering wheel became loose. the contact saw the steering box moved back and forth. the contact noticed that three bolts had broken; the bolts held the steering gear to frame. the head of the bolts snapped, one side of the bolts appeared to be corroded and the other side was fine. the vehicle was not taken to a repair shop for inspection or repair. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 127,312. yn
04/27/2012214000
 Tl* the contact owns a 2002 ford f-150. the contact stated that the steering box failed. the steering wheel would spin without resistance and would not catch. the manufacturer was notified of the failure who advised that there were no recalls and offered no further assistance. the vehicle was not repaired. the failure mileage was 214,000.
04/27/2012214000
 Tl-the contact owns a 2002 ford f-150. the contact stated that the steering box failed. the steering wheel would spin without resistance and would not catch. the manufacturer was notified of the failure who advised that there were no recalls and offered no further assistance. the vehicle was not repaired. the failure mileage was 214,000. kmj
04/27/2012214000
 Tl-the contact owns a 2002 ford f150. the contact stated the steering box failed. the steering spins around very easily and does not catch. the dealer was not notified. the manufacturer was notified who stated there was no recall. they offered no other assistance. the vehicle was not repaired. the failure mileage was 214,000. mw
08/01/2011124000
 Tl- the contact owns a 2002 ford f150. the contact stated that the passenger side tie rod fractured while driving 70 mph, causing him to lose control of his vehicle. neither the dealer nor the manufacturer was notified of the failure. the vehicle was taken to a private mechanic who repaired the inner passenger tie rod. the current mileage was 127,000. the approximate failure mileage was 124,000. the vin was unavailable. kmj
08/01/2011124000
 Tl- the contact owns a 2002 ford f150. the contact stated that the passenger side tie rod fractured while driving 70 mph, causing him to lose control of his vehicle. the dealer or manufacturer had not been notified. the vehicle was taken to a private mechanic who repaired the inner passenger tie rod. the current mileage was 127,000. the approximate failure mileage was 124,000. the vin was unavailable. bw
05/14/201177061
 One gas tank strap was found to be rusted and the tank at an angle. it was inspected by a local ford dealer, who found that the gas tank was also rusted and leaking. the gas tank and straps were replaced. because the model year was not in the date range of the recent recall, we had to pay $793. a power steering pump was also leaking and replaced. the gas tank was the major item of concern.
04/26/2008590001
 Total failure tie rod and ball joint on front driver side suddenly came apart without warning while driving causing lost of control of vehicle. i was able to direct truck off the road. *tr
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/09/2006754400406/22/2002
 Without notice the power steering let go on my truck resulting in the unit leaking out 6 bottles were replaced in the reservoir and continued to leak onto the ground. *nm
STEERING - LINKAGES - TIE ROD ASSEMBLY
10/12/2006145000112/01/2002
 Dt*: the contact stated while attempting to park in a parking lot, all steering was lost. the vehicle was towed to the dealer who replaced the tie rod.
04/02/200681800110/10/2001
 While driving down the street, at a slow rate of speed, and making a slight turn to the left, the tie-rod end on the driver's side broke off and jammed into the wheel. the tie-rod gouged the inside of the aluminum and punctured through the wheel. i was able to bring the truck to a stop in the middle of the street. both the inner and outer tie-rods on the drives side where replaced. the aluminum wheel also needs to be replaced as it is scored and will not hold air. *nm