Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/03/2010 | |||
| Numerous ford pick-up trucks to include f series and ranger have an issue with the cross beams that hold the pick-up bed to the truck rusting out. the potential is there that the bed could come loose from the truck and pose a serious safty hazzard. i have comtacted ford about it but as you can guess they were unresponsive. several workers at the local ford dealer also have the same problem but have been unable to get a satisfactory response from ford. my vehicle is a 2002 model but i have been told that it occures in older as well as newer models. i am going to have to have the bed removed and new cross beams welded on to replace the defective ones at my expense. i have only 77,000miles. the truck is operated in nc with some salt used in the winter. | |||
| 10/20/2004 | 1 | ||
| I own a 2002 ford f150 super crew pickup truck. shortly after purchasing this truck it developed a leak in the windshield. the windshield was replaced under warranty and was leak free for about 2 years. the leak returned and during some heavy rain storms i have had chronic electrical problems due to water leaking in the windshield and running down behind the dashboard and getting into the electrical components. i have had the interior lights come on with no one in or near the truck. at the same time, some of the dash indicator lights were on very dim. i had to disconnect the battery to get the lights to turn off. i ran the heat in the truck for a few hours to dry it out and it seemed to temporarily cure the lighting problem. i also had a problem starting the truck in the rain. i turned the key to the start position and nothing happened. i got in the truck the next day after the rain stopped and it started without a problem. i took the truck to a local glass shop and had some sealer put on the top rim of the windshield to try and stop the leak. it did not work. i was told by the glass shop that the only way to seal the windshield properly was to replace it due to the fact that the windshields now are glued in and the glue is what seals them. i am reluctant to replace the windshield again because the first replacement windshield did not solve the problem. i may spend several hundred dollars on a new windshield and still have the same problem. *tr | |||
| 06/01/2009 | 104000 | 1 | |
| I have a 2002 ford f-150. it started to leak when it rains. the problem is the bezel covering the places where the glass is attached to the truck - the brackets where the screws go have cracked and the grommets around the bolts have failed. i want to fix the item, but i have learned that the necessary part (the plastic bezel for the back window) is on national backorder, because so many of them have failed there are no more available. it seems to me that if something is breaking so much that no one has the repair parts, then this should be an item for recall. *tr | |||
| 12/10/2008 | 160000 | 1 | |
| I have a 2002 ford f150 during the last rain we had water leaked in from the front windshield and got into the fuse box and shorted out the battery, fuse box and a module total cost was over $1,000.00. insurance said they could not cover it because the service manager said this is a common problem with ford trucks so the adjuster said it sounded like a defect and ford should correct the problem. i talked to ford and they said no recall has been issued and no reimburse ment could be made, but if this is a common problem with ford trucks why hasn't a recall been issued. *tr | |||
| 04/18/2008 | 85000 | 10 | 11/03/2006 |
| My vehicle has a water leak that is getting the gem module wet and this has resulted in the wipers failing, the power windows to fail, the heater fan stays on after the key is removed from the ignition, and the engine runs very rough and stalls resulting in me losing the power steering and putting the vehicle in a ditch, the wipers stopped working during a recent heavy rain and i had to pull onto the side of the interstate for over 30 minutes. ford customer service claims they never heard of the problem but i found out they issued a technical service bulletin 98-9-13 to the dealers about this and also ford special message #15773 for this problem. the dealer wants over $1,100.00 to fix .this problem is in 1997-2002 ford f150 and expeditions. i feel that the loss of wipers and sudden loss of power steering and power brakes is a bigger safety hazard than the current recall on the cruise control. *tr | |||
| 01/23/2007 | 24490 | 1 | 06/12/2006 |
| Water intrusion from leaking windshield caused gem module /fuse block corrosion. windshield wipers inoperable and electric windows inoperable with no interior lights working. *jb | |||
| 07/07/2006 | 1 | 12/28/2004 | |
| Back window leaks and have been told ford knows about it. but yet no recalls are on it. *nm *ak | |||
| STRUCTURE - BODY | |||
| 03/29/2012 | 95000 | ||
| Tl-the contact owns a 2002 ford f-150. while traveling 5 mph, the contact noticed a cracking sound coming from the rear of the vehicle. after examining the vehicle, the contact noticed that the rear frame on the driver | |||
| 03/29/2012 | 95000 | ||
| Tl- the contact owns a 2002 ford f-150. while traveling 5 mph the contact noticed a cracking sound coming from the rear of the vehicle, after examining the vehicle the contact noticed that the driver side rear frame had cracked. the vehicle was taken to the dealer where the contact was informed that the frame needed to be replaced. the vehicle has not been repaired. the current and failure mileages were 95000. bml | |||
| 03/02/2012 | 75500 | ||
| Tl* the contact owns a 2002 ford f-150. while driving approximately 5 mph, the contact noticed that the spare tire detached from under the vehicle. after inspecting the vehicle the contact noticed that the spare tire cable was fractured. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 75,500. | |||
| 03/02/2012 | 75500 | ||
| Tl- the contact owns a 2002 ford f-150. while driving approximately 5 mph, the contact noticed that the spare tire detached from under the vehicle. after inspecting the vehicle the contact noticed that the spare tire cable was fractured. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 75,500. kmj | |||
| 03/02/2012 | 75500 | ||
| Tl- the contact owns a 2002 ford f-150. while driving at approximately 5 mph the contact noticed the spare tire had detached from underneath the vehicle. after inspecting the vehicle the contact noticed the spare tire cable had fractured. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 75,500. ds | |||
| 08/20/2011 | 140000 | ||
| On august 20, 2011 on my way home, my spare tire that was mounted under truck fell onto roadway. i recovered the tire and parts from road and looked under truck for cause. the cable and clamp that holds the spare tire had corroded and broken causing the tire to fall to roadway. | |||
| 08/20/2011 | 140000 | ||
| Tl* the contact owns a 2002 ford f-150. the contact stated while driving there was a loud noise in the rear of the vehicle and found that the spare tire separated from the vehicle due to corroded cable and clip holder. the vehicle was not repaired. the failure and current miles was 140,000. | |||
| 08/20/2011 | 140000 | ||
| On august 20, 2011 on my way home, my spare tire that was mounted under truck fell onto roadway. i recovered the tire and parts from road and looked under truck for cause. the cable and clamp that holds the spare tire had corroded and broken causing the tire to fall to roadway. | |||
| 08/20/2011 | 140000 | ||
| Tl- the contact owns a 2002 ford f-150. the contact stated while driving there was a loud noise in the rear of the vehicle and found that the spare tire separated from the vehicle due to corroded cable and clip holder. the vehicle was not repaired. the failure and current miles was 140,000. rvk | |||
| 08/20/2011 | 140000 | ||
| On august 20, 2011 on my way home, my spare tire that was mounted under truck fell onto roadway. i recovered the tire and parts from road and looked under truck for cause. the cable and clamp that holds the spare tire had corroded and broken causing the tire to fall to roadway. | |||
| 08/20/2011 | 140000 | ||
| Tl- the contact owns a 2002 ford f-150. the contact stated while driving there was a loud noise in the rear of the vehicle and found that the spare tire separated from the vehicle due to corroded cable and clip holder. the vehicle was not repaired. the failure and current miles was 140,000. rvk | |||
| 11/01/2007 | 57277 | 2 | 10/01/2002 |
| We have been hearing a clicking or tapping sound from the 2002 f150 pickup for about a month. after two complete inspections of the suspension and steering we did not find any problem. today while rocking the pickup, we discovered the drivers side of the bed is loose. there is at least a 1/16 of vertical movement. at this point we check our 2003 f150 pickup, the passenger side of the bed is loose. i contacted the local ford dealership (hillard auto) regarding a recall. they indicate that there is no recall. they also indicate that they have never heard of this problem before, that i find hard to believe since i own two f150s and they both have the same problem. this is all fine until one of these trucks has the bed come loose while traveling at speed on the highway. was there a crash today? no, we caught the problem in time. to correct the problem, we will pull the plastic bed liner and tighten the bolts ourselves since i am opposed to paying someone to correct their mistakes and lack of quality control. *tr | |||
| STRUCTURE - BODY - HOOD | |||
| 10/01/2007 | 1 | 09/01/2002 | |
| Tl*the contact owns a 2002 ford f-150. the contact noticed smoke coming from the hood when he started the vehicle. the smoke disappeared on its own and burned a hole into the master cylinder. the insurance company was notified. the vehicle was towed to the dealer. the powertrain and failure mileage were unknown. the current mileage was 157,806. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/06/2010 | 160000 | ||
| Tl*the contact owns a 2002 ford f-150 crew cab. while driving approximately 3 to 5 mph the spare tire fell from underneath the bed of the vehicle. the contact could see from the rear view mirror that the bracket that holds the spare tire in place had broken. the dealer informed the contact that the spare tire bracket was not a part of the warranty and he would be responsible for the repair cost. the contact is concerned that the safety risk could have caused a crash. the failure mileage was 160,000. | |||