Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 08V025000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V336000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V078000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 06V286000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 05V388000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V347000 | |
| Ea05-005 is closed with ford | ||||||
| EA05005 | FORD MOTOR COMPANY | 03/22/2005 | 08/02/2006 | ENGINE COMPARTMENT FIRES | 07V488000 | |
| Ea05-005 is closed with ford | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/09/2012 | 142000 | ||
| Tl* the contact owns a 2002 ford f-150. the contact stated that while reversing from of residential garage, sparks and smoke started to emit from the steering column. the contact mentioned that the failure stopped once the vehicle was shut off. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 05v388000 (vehicle speed control). the vehicle was not repaired. the failure and current mileage was 142,000. | |||
| 04/09/2012 | 142000 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that while reversing from of residential garage, sparks and smoke started to emit from the steering column. the contact mentioned that the failure stopped once the vehicle was shut off. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 05v388000 (vehicle speed control). the vehicle was not repaired. the failure and current mileage was 142,000. kmj | |||
| 04/09/2012 | 142000 | ||
| Tl - the contact owns a 2002 ford f-150. the contact stated that while reversing out of residential garage, sparks and smoke started to be emitted out of the steering column. the contact mentioned that it stop as soon as he turn off the engine. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since it was not included on recall nhtsa campaign id number: 05v388000 (vehicle speed control). the vehicle was not repaired. the failure and current mileage was 142,000. pm | |||
| 12/15/2011 | 170000 | ||
| Tl- the contact owns a 2002 ford f150. the contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. in addition, the horn would not sound upon engaging. the authorized dealer was notified and they informed the vehicle was previously repaired under nhtsa campaign id number 05v388000 (vehicle speed control). a few years later, the identical failure recurred. the vehicle had not been repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 170,000. kmj | |||
| 12/15/2011 | 170000 | ||
| Tl-the contact owns a 2002 ford f150. the contact was driving approximately 70 mph with the cruise control activated and suddenly without intent the cruise control failed to operate. in addition, the horn would not sound upon engaging. the authorized dealer was notified and they informed the vehicle was previously repaired under nhtsa campaign id number 05v388000 (vehicle speed control). a few years later, the identical failure recurred. the vehicle had not been repaired for the most recent failure. the manufacturer was not notified of the problem. the approximate failure mileage was 170,000. js | |||
| 10/21/2011 | |||
| I am reporting this incident as the person who's car was affected by the fire. i parked my car next to a 2002 ford f150, and after being home for about an hour and a half, a police officer came to my door and told me that my car (vw jetta) was involved in a car fire. apparently the f150 caught fire and burned my car, a bush, and another car. the fire marshal on scene explained to me that ford had a recall on multiple vehicles that had this problem. the f150 in question is totaled and has to be towed off the property. i have since come inside and found the switchfires.com website, and clicked on the link provided below, which in turn has led to giving in my info, and discussing my dilemma. | |||
| 07/18/2011 | |||
| Faulty cruise control shorted out causing fire in the engine compartment and damaging some wires, air filter housing, fuse box, brake master cyclinder, hood strut and hood. | |||
| 07/07/2011 | 160000 | ||
| Tl- the contact owns a 2002 ford f150. the contact stated that the vehicle caught on fire at their home; destroying the vehicle and the home. the fire department assisted with putting out the fire, but the contact did not receive a report. a recall notice for the vehicle cruise control was received by the contact; stating that if not repaired, the vehicle may catch fire. the vehicle was destroyed. the dealer nor manufacturer were not notified of the failure. the failure and current mileage was 160,000. the vin was unavailable. nw | |||
| 04/19/2011 | 102000 | ||
| Tl* the contact owns a 2002 ford f-150. the contact stated that the vehicle was parked and idle when it ignited in flames. the contact was able to extinguish the fire using a water hose. the vehicle was destroyed. two vehicles that were parked near the contacts vehicle sustained damages from the fire. the police and fire department responded but neither a police of fire report was filed. the fire department stated that the fire was similar to ones they had witnessed that started from the cruise control. the vehicle was not diagnosed for the failure. the approximate failure and current mileage was 102,000. | |||
| 04/19/2011 | 102000 | ||
| Tl-the contact owns a 2002 ford f-150. while the vehicle was parked he was advised by a neighbor that his vehicle was on fire. he called 911 and ran out side to extinguish the fire with a water hose. the contact stated two other vehicle were near his vehicle and he put water on them so they would not ignite. the contact stated his vehicle was destroyed. the other two vehicles had damages to the roof and rear from the fire. the police and fire department responded but he was not sure if reports were filed. the fire department stated that the fire was similar to ones they had seen that started from the cruise control. the approximate failure mileage was 102,000. vwb | |||
| 04/09/2011 | 210 | ||
| Engine fire; brakes reservoir/master cylinder caught fire sitting in yard. | |||
| 04/01/2011 | |||
| Tl* the contact owns a 2002 ford f150. the contact stated that the vehicle caught on fire while parked and sitting idle. the fire was extinguished and the vehicle was taken to the dealer who informed him that the cruise control switch had burned the master cylinder, cruise control cable and the wiring that connected the master cylinder to the cruise control. the manufacturer did not offer the contact any assistance in repairing the vehicle. the vehicle was repairable but was not repaired. the approximate failure mileage was unknown. | |||
| 01/09/2011 | 116000 | ||
| Tl* the contact owns a 2002 ford f150. the contact stated that the vehicle caught on fire from under the hood while the vehicle was parked. the fire department was called to assist and a fire report was filed. the fire department was able to extinguish the fire but the vehicle was destroyed. the vehicle was previously included in the recall that could potentially result in a fire under nhtsa campaign id number: 05v388000 (vehicle speed control) yet the vehicle was repaired. the insurance company advised that the fire was caused by the brake fluid which came in contact with a wire from the control module. the manufacturer was contacted and stated that they could not provide any assistance. the approximate failure mileage was 116,000. | |||
| 01/09/2011 | 116000 | ||
| Tl- the contact owns a 2002 ford f150. while parked the contact noticed the vehicle was on fire. the contact stated there was flames coming from underneath the hood. the fire department was called and a report was filed. the vehicle was destroyed due to the fire. the vehicle was included in a recall nhtsa campaign id number: 05v388000 (vehicle speed control) and was repaired. the insurance company stated the fire was caused by brake fluid which came in contact with a wire from a control module. the manufacturer was contacted and stated they could not provide assistance. the approximate failure mileage was 116,000. ds | |||
| 10/07/2010 | 173000 | ||
| Our 2002 f150 caught fire while parked in the front of our home. after trying to figure out why our truck caught on fire we found online that there was an open recall on the cruise conctrol/brake safety switch recall from ford. we called fire department after we put out fire and have record that they came to make sure all harm was out of the way. | |||
| 09/08/2010 | 82200 | ||
| Tl- the contact owns a 2002 ford f150. the contact stated that while exiting a parkway to get on the highway going 55mph he put his brakes on for a yield sign and the vehicle accelerated without driver intent. he drove up on a sidewalk to get out of traffic and lost control of the vehicle. he went down an embankment and he tried to put the vehicle in neutral but it went into reverse instead. the vehicle accelerated on it's own backwards and crossed a six lane highway before crashing into a light pole, which finally stopped the vehicle. there were no injuries. the state the vehicle was towed to a storage lot. the state police responded to the scene and filed a report which is available. the vehicle has not been repaired. ford was contacted and could not offer assistance. the failure mileage was approximately 82,200. rd | |||
| 09/09/2010 | 180000 | ||
| My 2002 f150 catch on fire today. the fire seems to have come from the brake master cylinder area. | |||
| 09/08/2010 | 82200 | ||
| Tl- the contact owns a 2002 ford f150. the contact stated that while exiting a parkway to get on the highway going 55mph he put his brakes on for a yield sign and the vehicle accelerated without driver intent. he drove up on a sidewalk to get out of traffic and lost control of the vehicle. he went down an embankment and he tried to put the vehicle in neutral but it went into reverse instead. the vehicle accelerated on it's own backwards and crossed a six lane highway before crashing into a light pole, which finally stopped the vehicle. there were no injuries. the state the vehicle was towed to a storage lot. the state police responded to the scene and filed a report which is available. the vehicle has not been repaired. ford was contacted and could not offer assistance. the failure mileage was approximately 82,200. rd | |||
| 09/09/2010 | 180000 | ||
| My 2002 f150 catch on fire today. the fire seems to have come from the brake master cylinder area. | |||
| 09/08/2010 | 82200 | ||
| Tl- the contact owns a 2002 ford f150. the contact stated that while exiting a parkway to get on the highway going 55mph he put his brakes on for a yield sign and the vehicle accelerated without driver intent. he drove up on a sidewalk to get out of traffic and lost control of the vehicle. he went down an embankment and he tried to put the vehicle in neutral but it went into reverse instead. the vehicle accelerated on it's own backwards and crossed a six lane highway before crashing into a light pole, which finally stopped the vehicle. there were no injuries. the state the vehicle was towed to a storage lot. the state police responded to the scene and filed a report which is available. the vehicle has not been repaired. ford was contacted and could not offer assistance. the failure mileage was approximately 82,200. rd | |||
| 09/09/2010 | 180000 | ||
| My 2002 f150 catch on fire today. the fire seems to have come from the brake master cylinder area. | |||
| 08/19/2010 | |||
| Ford f150 had a recalled back in 2005 with the speed control were the deactivation switch may overheat, smoke or burn. was instructed to take to dealer to disconnect until parts come in was notified on new parts were available which were install. aug 21 2010 the break pressure switch started leaking and running from my master cylinder break pressure switch.this was part of the problem from the vehicle speed control switch part that was leaking. could not buy part from auto part store. | |||
| 04/06/2010 | 65000 | ||
| Ford f150 truck,fire from cruse control switch.the truck has not been driven in over 24 hrs.it caught on fire (under the hood only)in our driveway.we used a water hose to extinguish it quickly.not sure how many parts have been damaged from fire.luckily we caught it before any major damage occurred.this switch was replaced 3 weeks ago at a ford dealer due to last ford recall.however the last time the truck was driven the cruse control was used. | |||
| 03/21/2010 | |||
| 2002 ford f150 burned down | |||
| 02/26/2010 | 92500 | 1 | |
| On february 26, 2010 my girlfriend and i along with our kids were driving to san diego, ca. as we were speeding up to pass a slow semi-truck my truck got stuck on throttle, i started to panic asking my girlfriend to check and see if there was a water bottle stuck underneath the break pedal, she checked, also panicking because we had our children asleep in the truck. i tried to push on the brake but it was really tough to push down on and the truck wouldn't slow down, we started to panic even more. i started driving off to the shoulder of the rode as i popped the gear into neutral and turned off the truck. i put the truck in park and turned it back on after a few minutes and the rpm's where revving at 6,000 and the break pedal was still very hard to push on. i turned the truck off again. i started pushing on the gas pedal, to see if i could loosen it, while the truck remained off. i turned it back on for the second time and it was running normal again. i hesitated put it back in drive. it seemed to be running fine so we were back on the road. my girlfriend and i were pretty shaken up until we got to our destination in san diego. this has never happened to me before. i haven't taken my truck in to get checked to see what could of caused that to happen due to financial hardship at the moment. we are constantly driving the truck every where, so i don't want this to happen again. so if there's any way that you guys can check this or find out the solution to this problem it would be greatly appreciated. *tr | |||
| 07/17/2009 | 113000 | ||
| Tl*the contact owns a 2002 ford f-150. while driving approximately 35 mph and attempting to activate the cruise control, it did not work. he took the vehicle to the dealer and was told that the cruise control deactivation switch was leaking which caused the failure. he was also told that his vehicle was not included in recall 05v388000, vehicle speed control. the vehicle was being repaired at the time of the complaint. he called the manufacturer and a representative confirmed that the vehicle was not included. the current mileage was approximately 115,730. the failure mileage was approximately approximately 113,000. | |||
| 09/10/2009 | 30250 | 1 | |
| Mid september 2009 the cruise control on my ford f-150 truck failed to come on. november 6, 2009 i went to winchester ford, winchester, va to see if the switch was under recall and told no. i was shown where the cruise control switch is located and told the best thing to do was unplug it if i wasn't going to pay to replace it. i purchased a new switch from the parts room when leaving the ford garage. on sunday, 11/8/2009 i unplugged the switch and found everything covered in brake fluid. i plugged the switch back in to stop any fluid from spraying out onto the engine. i will have to find someone to replace the switch because i am physically unable to do the work. *tr | |||
| 10/09/2009 | 167000 | 1 | 05/01/2007 |
| Tl* the contact owns a 2002 ford f150. his vehicle was parked for over twenty-four hours in the drive-way when the engine caught on fire. the fire department extinguished the flames. the vehicle was completely destroyed. the failure mileage was 167,000. updated 12/08/09. *lj the consumer did state that he had problems with the cruise control, due to a short and had not used it since. the fire department stated the cause of the fire was the cruise control. updated 12/10/09.*jb | |||
| 03/12/2009 | 100000 | 1 | 07/26/2002 |
| Tl*the contact owns a 2002 ford f-150. the contact's vehicle was repaired according to nhtsa campaign id number 05v388000 (vehicle speed control) in 2005. four years later, while driving approximately 70 mph, the vehicle speed control spontaneously engaged itself followed by a period of immobility. one week later, when attempting to enter the vehicle, the contact noticed flames erupting from the engine compartment. within minutes, the vehicle was completely engulfed in flames and the fire department arrived to extinguish the fire. the vehicle was completely destroyed. it has not yet been determined what caused the failure. he called the dealer and was referred to the manufacturer. the contact called the manufacturer and is currently waiting for a response. he has copies of the fire report and pictures of the failed incident. the failure and current mileages were 100,000. updated 05/05/09 *bf the consumer believed the fire was a result of the recall. the consumer stated the cruise control switch was mounted to the vehicle brakes system, in which subsequent fires is caused by brake fluid leaking onto the swtich which would ignite. updated 05/06/09.*jb | |||
| 01/22/2009 | 120000 | 1 | |
| 01/22/09 i park my 2002 f150 at work at about 4:00pm. about 04:40pm the fire alarm sounded. my truck wes on fire, i had just park it! the fire man said it was on the recall list for fire's. *tr | |||
| 11/16/2008 | 83000 | 1 | |
| Incident information during the summer, my 2002 ford f150 had a factory recall for a cruise control problem. i took it to my dealer, and had the recall repair done. on november 16, 2008 i was driving 65 mph with the cruise control activated. traffic slowed in front of me so i tried to deactivate the cruise control. it did not deactivate when i pressed the brake, so i pushed the off switch. the light indicating it was on went out, but the cruise control did not deactivate. i had to literally stand on the brake pedal to slow down, (narrowly averting a crash) and stayed on it until i was down to about 35 mph. coming to a turn-off, i was able to pull off at 35-mph, and turn the key off. upon restarting the engine, it still raced to a high rpm. i had to pull the fuse in order to drive home. i called my dealer, and was told it would cost $65 to have the problem diagnosed. i refused, and called ford motors. i was told there that if the problem is the same as the recall, there would be no charge. if it was any other problem, there would be a $65 charge. i feel that this is a recurrence of the safety problem previously encountered and that thousands could be at risk. signed. *tr | |||
| 08/18/2008 | 69 | 1 | |
| My ford f-150 got on fire because ford failed to send me a recall letter. i only received a letter in march/08 telling me that the parts to be replaced would be available on may/08. *tr | |||
| 05/17/2008 | 77451 | 1 | |
| My 2002 f150 has started accelerating without warning on it's own. i am a certified mechanic and suggested to the dealer that there may be an issue with the speed control module, they denied any issues of such. my wife experienced this several times and at one time causing her to almost be hit my an oncoming train. luckily she was smart enough to immediately throw it into neutral and brake, the train came within inches of the truck. again ford denies knowing of any suck issues with the acceleration. i believe this is a major safety hazard and should be resolved before someone is killed due to the lack of interest on fords part. *tr | |||
| 06/02/2007 | 84000 | 1 | 08/09/2002 |
| Tl*the contact owns a 2002 ford f-150. the contact received a notice for nhtsa campaign id number 05v388000 (vehicle speed control). the dealer repaired the vehicle. approximately five months later, the vehicle caught fire while parked. the fire department extinguished the fire. the vehicle was completely destroyed. a fire report was filed. he notified the manufacturer, but they would not provide any assistance. the fire burned his landscaping and his garden. the current and failure mileages were 84,000. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/09/2009 | 95000 | ||
| Tl*the contact owns a 2002 ford f-150. while the vehicle was parked, the contact noticed smoke underneath the hood. she opened the hood and noticed flames. she extinguished the flames and stated that the fire originated near the cruise control wires. the manufacturer stated that it would take fifteen days for them to reach a decision regarding how to handle the issue. the failure and current mileages were 95,000. | |||
| 04/03/2008 | 144000 | 1 | 11/13/2002 |
| My ford 2002 f 150 supercrew caught fire and burned in my drive way it had not been driven in 24 hours. *tr | |||
| 03/23/2007 | 2 | 11/22/2006 | |
| F150 ford pick-up started on fire in attached garage. totaled pick-up truck and did extensive damage to garage and smoke damage to home. *tr | |||
| 03/23/2007 | 77000 | 1 | 11/22/2006 |
| Tl* the contact owns a 2002 ford f-150. the vehicle was parked in the garage for 6 hours when the vehicle caught on fire. the police and fire department extinguished the fire. the cause of the fire may be related to recall #05v388000. the manufacturer was notified four times and has not responded. the current and failure mileage were 77,000. *ak | |||
| 04/17/2006 | 33852 | 1 | 04/01/2002 |
| I recently responded to have the recall for the cruise control on my 2002 f-150 completed. since then, my cruise control has failed to work and when i hit the on button and the coast button at the same time, my horn will blow. the dealer has informed me that there is an $89 diagnostic fee for something that has never worked since this factory fix. it had worked up until i drove it in that day. *jb | |||
| 10/01/2005 | 100000 | 2 | 09/01/2004 |
| Dt*: the contact stated when the cruise control was activated the vehicle accelerated beyond the set speed. the contact placed the vehicle into neutral and coasted while attempting to turn off the cruise control switch. after numerous attempts the cruise control was deactivated, and the cruise control light intermittently illuminated. prior to the incident the contact received nhtsa recall 05v388000, regarding the vehicle speed control. however, the recall work was not performed. the recall remedy advisor urged the contact to have the vehicle speed control deactivation switch disconnected or replaced. the contact believed the recall remedy should also include replacement of the master cylinder. *ak | |||
| 09/01/2005 | 1 | 06/10/2002 | |
| I was advised by ford in september 2005 that my 2002 f-150 truck was involved in the speed control deactivation switch recall and instructed to report to my dealer for assistance which i did. my cruise control was disabled (wire cut) by the dealer and told that the replacement part would be available by november 2005. it is now january 2006 and the dealer reports that they don't know when the replacement part will be availabe (ford says it may be february). my complaint is that i am suffering a loss of use benifit from ford's defective equipment for five (5) months and counting and this is not fair or right! *nm | |||
| 09/22/2005 | 1 | ||
| On sept 22,2005 my 2002 ford f150 burst into flames in my carport while i was sleeping. my daughter came home and woke me just in time to get out of the house before the entire house burned. i received the recall notice just a few days after the fire. the fire was witnessed to start in my truck. the truck was so severely burned that several investigators reported this was typical of what they where experiencing with ford fires although ford's investigators reported the cruise switch was properly functioning according to an x-ray of the part. how the part could be found is a mystery since the truck was so damaged. ford is not taking responsibility for anything. we lost everything we owned. *jb | |||
| 12/09/2005 | 27500 | 1 | 03/01/2002 |
| 2002 ford f-150 traveling west on highway 40 in arizona. recall notice received on the cruise control initial failure cruise control on. engaged maintain speed button vehicle started accelerating. punched all of the cruise control buttons and tapped the brakes cruise control turned off. confirmation turned cruise control on and hit maintain speed button. vehicle started accelerating as before. hit all of the cruise control buttons and tapped the brake. at 85 mph, i turned off the ignition. immediately turned ignition on. cruise control was active, motor raced, but transmission was in neutral. shifter was in drive. turned off ignition again and cruised to the left side of the road. started vehicle and proceeded without using cruise control recommendation transmissions should not shift into neutral unless the operator places the shift lever in neutral. previously owned fords from the 60s, 70s, 80s, and early 90s do not disengage the transmission when the key is turned off. *jb | |||