Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/20/2006 | 50000 | ||
| Tl*the contact owns a 2002 ford f150. the contact stated that the windshield was loose and water was in the vehicle whenever it rained. the water would short out the electrical boxes in the vehicle which had to replaced at his own expense. he took the vehicle to the dealer and was informed that the seal on the windshield caused the defect to occur. the dealer told him that even if he replaced the seal it would not guarantee that it would stop the leak. the manufacturer didn't offer the contact any assistance with the repair cost. the current mileage was approximately 130,000. the failure mileage was approximately 50,000. | |||
| 08/01/2007 | 50000 | 1 | |
| Driver side window leaks/ has leaked water during light rain storms failure is squeals as driving at 50 mph prone to leak and fuse box is right below window new window seal will need to be installed and yes old part will be available. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 12/18/2009 | 85000 | ||
| Tl*the contact owns a 2002 ford f150 which was purchased brand new in 2002. while driving 35 mph he heard a dinging noise in the vehicle. he assumed that it was his seat belt warning alarm; however, he was utilizing the seat belt. later that evening, he shut the vehicle off and the heating element continued to operate. the dealer was contacted and advised the contact to replace the fuse and the relay. the failure persisted and upon further investigation, he found that the front windshield was leaking on the driver's side onto the fuse panel. the local ford dealer advised him to have a diagnostic test performed on the vehicle. no repairs were made. the failure and current mileages were under 85,000. | |||
| 12/10/2008 | 160000 | 1 | |
| I have a 2002 ford f150 during the last rain we had water leaked in from the front windshield and got into the fuse box and shorted out the battery, fuse box and a module total cost was over $1,000.00. insurance said they could not cover it because the service manager said this is a common problem with ford trucks so the adjuster said it sounded like a defect and ford should correct the problem. i talked to ford and they said no recall has been issued and no reimburse ment could be made, but if this is a common problem with ford trucks why hasn't a recall been issued. *tr | |||
| 03/20/2008 | 103 | 30 | 01/15/2007 |
| I have had the 02' f150 just over one year and have had problems with the windshield leaking into the cab. i have found that this is a common problem in the 97' to 03' f150 model via ford forums and other internet groups. this leak shorts out the fuse panel causing the loss in power in various equipment including the windshield wipers. this short has also caused the instrument panel to fail causing the computer to not read what gear the truck is in which has caused the truck not to start or stop running while the truck is in operation. the only way the fix the problem is to have the windshield removed and resealed as well as replacing the fuse panel replaced. others as well as i have had to have other repairs made due to the leak including the instrument panel, starter, relay, alternator, and the ignition sensor. i have had to make these repairs out of pocket as no manufacture recall has been issued, only a special service bulletin. ford has been contacted about this issue but has stated that it is not a safety issue. *tr | |||
| 02/19/2008 | 410000 | 1 | 04/08/2004 |
| Vehicle dash lights would stay on when vehicle off. door locks would lock and unlock by themselves while driving. and while the truck was off. vehicle would be completely dead when go to start. after replacing with a new battery, truck would not start. had a tow truck come and when he tried to start it, it started right up. after he shut off, it was completely dead would not start. took truck to garage. it took mechanics 5 hours to find the problem. after checking all the relays and fuse boxes, etc. it ended up to be the fusebox under the dash. the fusebox was corroded and deteriorating due to water damage, which was causing the electrical problems. the mechanic said there was some type of leak from the windshield causing water to enter the fusebox. thus causing the fusebox damage. the mechanics replaced the fusebox and a relay. i do have the old one that was damaged. he said the windshield needs to be taken out to be resealed on reinstalling. which needs to be done yet. he said i was lucky not to have any major problems while driving or shorting which could lead to a fire problem. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 01/18/2006 | 40000 | 24 | |
| Dt*: the consumer stated the windshield wipers and radio work intermittently. the dome light remained illuminated. the wipers and the radio come on for a few minutes and then stop working. the windshield wipers come on intermittently with the switch in the off position. the vehicle was not taken to the dealer for inspection. *jb | |||