Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
10/03/20119435
 Tl* the contact owns a 2004 ford f-150. the contact stated that the front passenger side seat belt failed to unlock, causing the contact to have to cut the seat belt in order to exit the vehicle. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 9,435 and the current mileage was 13,541.
10/03/20119435
 Tl- the contact owns a 2004 ford f-150. the contact stated that the front passenger side seat belt failed to unlock, causing the contact to have to cut the seat belt in order to exit the vehicle. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 9,435 and the current mileage was 13,541. kmj
10/03/20119435
 Tl- the contact owns a 2004 ford f-150. the contact stated the passengers side front seat belt failed to unlock, causing the contact contact to have to cut the seat belt, in order to free exit the vehicle.the vehicle was not taken to the dealer, and the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 9,435 and the current mileage was 13,541 rds
06/13/2011135000
 Tl-the contact owns a 2004 ford f-150. the contact was driving 50 mph when he crashed into another vehicle. the air bags did not deploy and the seat belts failed to restrain the contact. the contact was thrown into the steering wheel and sustained a fractured disc in his back. the vehicle was destroyed. the vehicle was towed but caught on fire while in tow. the manufacturer was contacted in regards to the failure but advised that they were unable to assist. a police report was available. the failure mileage was 135,000. kmj
06/13/2011135000
 Tl. the contact owns a 2004 ford f-150. the contact stated while driving 50 mph the contact crashed into another vehicle. during the crash the vehicle was destroyed and the air bag did not deploy and the seat belts did not lock. the contact fracture a disk in the back and hit the steering wheel. the contact stated while the vehicle was towed the vehicle caught on fire. the contact called the manufacturer and the manufacturer stated there is nothing they can do. the failure mileage was 135,000. jo
05/17/201172100
 Tl*the contact owns a 2004 ford f-150. the vehicle was taken to the dealer in response to the recall under nhtsa campaign id number: 11v107000 (frontal:driver side inflator module). prior to the repairs the contact stated the air bag warning light was illuminated on the instrument panel. the recall repairs were performed on the vehicle. after the repairs the contact stated the air bag warning light continued to illuminate. the dealer was contacted and stated it could be caused by a failure in the seat belt. the dealer stated that the vehicle be taken in for diagnostic testing and would not be covered under the recall. the vehicle was not repaired. the approximate failure mileage was 72,100.
05/17/201172100
 Tl- the contact owns a 2004 ford f150. the vehicle was taken to the dealer in response to the recall under nhtsa campaign id number: 11v107000 (frontal:driver side inflator module). prior to the repairs the contact stated the air bag warning light was illuminated on the dash board. the recall repairs were performed on the vehicle. after the repairs the contact stated the air bag warning light continued to illuminate. the dealer was contacted and stated it could be caused by a failure in the seat belt . the dealer advised the vehicle be taken in for diagnostics and would not be covered under the recall. the vehicle was not repaired. the approximate failure mileage was 72,100. ds
SEAT BELTS - FRONT
02/14/200743500112/06/2004
 Passenger seat belt had stuck in the partially retracted position. it won't come out and it won't go back. it had given some problems before, but i think they were related to pulling it out too far and the child adjustment feature kept tightening the belt. i have not been able to get it to come loose, nor have i had the time to go to the dealer. *nm
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
06/30/200613000111/30/2004
 Dt*: the contact stated the front driver side seat belts always had problems since the vehicle was purchased, at only 13000 miles. the driver side seat belt buckle would only lock after several attempts. eventually, a piece in the seat belt connector fractured and the belt will not latch at all. the belt and latch are free of other dirt and contaminants. there were no pictures or invoice available.
SEAT BELTS - FRONT - RETRACTOR
09/03/200964600
 Tl* the contact owns a 2004 ford f-150. the passenger front seat seat belt will not retract properly. the vehicle was taken to the dealer and the retractor was replaced. the failure mileage was 64,000. the current mileage was 64,785.
SEAT BELTS - INTEGRATED CHILD SEAT
06/26/2009620001
 This is regarding our rear seatbelts failing on our 2004 ford f-150 1. my wife putting our car seats back in the truck 2. two seatbelts fell apart, it appears as though a nut holding them came loose 3. ford will not fix this under any warranty since i'm outside my warranty time. in my mind this should be a recall or a lifetime warranty. both of these seatbelts were connected to 2 of our baby seats; at any time we could have simply hit the brakes and they both would have come loose. i'm surprised they want to wait until an accident occurs to make it a recall. *tr