Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 08/02/2012 | 49888 | 1 | |
| Rear steel brake line failed above gas tank causing loss of brakes. ford dealer says lines were corroded and rusted which caused failure on 8 yr old truck with 49.,000 miles in a non corrosive environment. and charged $500.00 to replace. vehicle has already been recalled for gas tank strap corrosion failure this year. i contacted ford and got a very unsatisfactory so what type response. your help and assistance into this potential safety issue is welcomed. ## vin passed ## ford heritage pickup 2004 truck ## *tr | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 07/30/2007 | 55000 | 1 | 07/16/2006 |
| Front brake shudder before and after dealer supposedly replaced rotors prior to purchase. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 10/15/2011 | 40968 | ||
| The rear brake lines failed. the rubber line from the caliper to the steel line on the rear axle separated, first on the drivers side and about three weeks later on the passenger side. on the first occasion i was just leaving my garage and on the second occasion i was pulling into a parking spot. the steel fitting that holds the rubber line to the steel line was so badly corroded that it literally disintegrated, allowing the rubber line to separate from the steel line when the brakes were applied. | |||
| 02/08/2005 | |||
| The 2004 f150 and i assume expeditions had undersized front brake rotors and calipers and were outlined in a service tech bulletin for the purpose of diagnosing the front end shaking/shimming during braking. this is my opinion should have fallen under a mandatory recall due to the serious nature of poor engineering. no recall and out of pocket $$$. the same holds true for the rear differential which in my case has been replaced (3) times and again ford published a tech bulletin outlining the fact that the '04 rear differential housing was subject to faulty machining causing rapid wear on ring/pinion and bearings. i believe these two defects should have been addressed due to the fact that failure of either component could result in a serious accidents. i truly believe ford tried to cover up/white wash these defects. i still have this '04 and still have issues with the brakes and rear differential not to mention a host of other issues that have plagued this particular year model. i look forward to hearing from someone and would like to know the extent of fords involvement and any accidents involving '04f150's. best regadrs | |||
| 05/18/2011 | 89030 | ||
| Tl*the contact owns a 2004 ford f250. the contact stated while the local mechanic was inspecting the vehicle he advised him that the rear emergency brake hub corroded which caused the brake and bolts to rust and brake into pieces. the manufacturer confirmed that the failure was not recalled. the vin information was not available. the vehicle was not repaired. the failure and current miles were 89,030. | |||
| 05/18/2011 | 89030 | ||
| Tl-the contact owns a 2004 ford f250. the contact stated while the local mechanic inspected the vehicle the contact was advised that the rear emergency brake hub corroded causing the brake and bolts to rust and brake in pieces. the manufacturer advised the failure was not recalled. the vin information was not available. the vehicle has not been repaired. the failure and the current miles was 89,030. li | |||
| 05/22/2010 | 52000 | ||
| Tl* the contact owns a 2004 ford f-150. while driving at approximately 30 mph, the wheels began to lock. the contact further inspected the vehicle and found that the lining on the break pads were separating and causing the brake failure. the vehicle was not taken to an authorized dealer to be examined. the failure and current mileages were 52,000. | |||
| 01/01/1901 | 1 | ||
| 2004 f-150. consumer states faulty spongy brakes *tgw the consumer stated he had to get another brand of brake linings to make his vehicle safe. *jb | |||
| 07/16/2007 | 46000 | 1 | |
| I was driving down the interstate at 60 mph in a 65mph zone when out of nowhere with no prior warning or indication of malfunction it happened. no crash but emergency stop did have to happen and could have caused a crash. the emergency brake actuator froze up on the rear right side of my f150 2004 supercrew with only 46,000 miles on the odo. this freeze up caused the rear brake to engage involuntarily and destroyed the actuator, the brake pads, and the rotor. *tr | |||
| 09/10/2007 | 45000 | 1 | |
| Brake pads and rotors wear out every 40,000 miles. dealer says it is due to soft metal ford used. they recommend replacing. is this a recall item? if not, why not? *tr | |||
| 03/31/2009 | 70000 | 1 | |
| Severe vibration while braking from above 40m/hr. dealer had to replace both front rotors and machined both rear rotors for warping. rotor wore off before the original braek pads. dealer says its typical but i suspect poor quality as i am a careful driver. *tr | |||
| 09/08/2004 | 30 | ||
| Tl*the contact owns a 2004 ford f-150. while driving approximately 70 mph on normal road conditions, the vehicle vibrated excessively when the brake pedal was depressed. the failure occurred without warning. the vehicle was taken to an authorized dealer for inspection and they replaced both front rotors under the warranty. on three separate occasions, the vehicle was taken back to an authorized dealer for the identical failures. the front brake pads and rotors were replaced at the contact's expense. the manufacturer has been notified of the malfunctions. the failure mileage was 30 and current mileage was 32,000. | |||
| 10/15/2008 | 58000 | 1 | |
| Parking brake activates while driving at highway speed. it causes vehicle to shudder. local dealership, says this has been a consistent problem. *tr | |||
| 12/10/2008 | 1 | ||
| On my 2004 f-150 super crew w/75000 miles i have had to replace front rotor 3 times because rotors are turning blue and wearing down prematurely causing bad braking, because bearings are failing and causing wobble and overheating rotors taking temper out of rotors, i have been to dealers and they say can't find problem and must be excessive braking, (not) this model rotor has built in bearing and cost over 200.00 each. now wheel is doing it again and looking at 4th set of rotors because wheel is wobbling( bearing failing again) some thing has to be done because other people are having same problem with front brakes on this model vehicle, did internet search, please let me know. *tr | |||
| 02/13/2008 | 7000 | 1 | |
| Tl*the contact owns a 2004 ford f-150. when making right turns at any speed, the contact hears an unusual sound coming from the vehicle. when he makes left turns, he hears nothing. the failure worsened to the point that the unusual sound occurred when he would accelerate from a stop. the dealer informed him that the brakes failed and the vehicle needed a complete brake job. the failure mileage was 7,000 and current mileage was 8,200. updated 7/3/08 *cn updated 07/03/08 *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 11/14/2007 | 8000 | 5 | 08/14/2004 |
| Tl*the contact owns a 2004 ford f-150. approximately 3 years ago, the rear passenger side brakes began to vibrate. the failure occurred at various speeds. the vehicle was taken to the ford dealer 5 times before a repair was finally made. currently, the driver side is experiencing the same failure. the abs is locking the tires in a certain spot and preventing them from properly turning. the consumer stated the abs seemed to randomly activate on 1 wheel. the turn signal did not always cancel after making a turn. updated 12/05/07 | |||
| 03/29/2006 | 18599 | 1 | 03/27/2004 |
| Loss of braking. brake pedal went to the floor. could pump up brakes for partial braking, but brakes would not hold. vehicle was towed to bartow ford, bartow, fl on 3/29/06, but was not looked at until 3/30/06. service department could not replicate the problem and could find nothing wrong. tow truck operator mentioned to me that he had towed another 2004 ford f-150 the previous week that had the same problem with loss of braking. *jb | |||
| 10/14/2004 | 5000 | 9 | |
| Dt: the contact stated she had an ongoing failure of the brakes. the vehicle was serviced by the dealership nine times. the pads and rotors were replaced six times. a manufacturer's engineer inspected the vehicle. he made several suggestions to the dealership. the dealership implemented these suggestions although the aforementioned problems recurred. also, the transmission started slipping while driving. it was inspected by the dealer, and they were unable to determine the cause of the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 06/01/2006 | 28548 | 1 | |
| Defective b. f goodrich long trail ta tires (265r60 18) ford f150 lariat appear to have a design defect causing a very harsh ride & shuddering upon stopping. when attempting to stop in the rain, the shuddering caused the anti lock brake module to malfunction and resulted in loss of control of the vehicle. ford is aware of the tire defect (a letter was received) yet has declined to replace the tires. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 04/01/2008 | 30000 | 100 | 10/15/2006 |
| I own a 2004 f-150. when the brake pedal is depressed it travels nearly to the floor on the first pump. the problem is remedied by pumping the brake once or twice to regain a solid pedal feel. this problem has been addressed to my dealer and to numerous brake shops to no avail. i have replaced all the major components of my brake system and the problem persists to this day. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 11/28/2007 | 27288 | 2 | 02/27/2004 |
| Tl*the contact owns a 2004 ford f-150. while driving between 30-50 mph, the front brakes would grind and the brake pedal would pulsate when the brakes were applied. the dealer stated that the pistons in the calipers were misaligned and failed to release the brake rotor. the dealer replaced the rotors and calipers. the current and failure mileages were 27,288. | |||
| 12/04/2007 | 27278 | 1 | 02/25/2004 |
| I noticed my brakes pulsating when applied. the dealers service tech told me the front brakes were not releasing fully and had warped the rotors beyond repair. the caliper pistons had cocked in their housings, destroying the front calipers. the repair cost over $1,400. the risk is that the brakes would bind, fail to disengage when applied, and cause a crash. *tr | |||
| 06/30/2006 | 10000 | 3 | 10/31/2004 |
| Failure of rear calipers on 2004 ford f-150 truck causing tires to lock up or violent shaking in front end. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 01/14/2008 | 33915 | 1 | 11/30/2004 |
| May 07 rear brake pads replaced. january 08 a violent shaking occurs at 50mph nearly causing a loss of control of vehicle on highway. took vehicle to shop and found that a broken clip on the parking brake allowed the parking brake shoes (on the inside of the rotors) to bind nearly locking the wheels. needed to replace parking brake, both rotors and brake pads due to damage. shop did not keep the parts. concern is the a broken parking brake clip can result in a loss of vehicle. cost was over $800. ford claimed that brake abuse was at fault. *tr | |||
| 12/02/2006 | 9000 | 3 | 03/15/2004 |
| At 9000 miles the brake rotors warped and were replaced under warranty, but the pads were not. the rotors began warping again and were machined to remove the warping at 34000 miles but again the pads were not replaced. at 37000 the rotors warped again and now at 39000 the vehicle is unsafe to drive. ford claims this is normal wear and tear and will not authorize repairs because the vehicle is out of warranty. ford says the consumer must pay the cost to replace the rotors and pads. *jb | |||
| 10/14/2004 | 5000 | 9 | |
| Dt: the contact stated she had an ongoing failure of the brakes. the vehicle was serviced by the dealership nine times. the pads and rotors were replaced six times. a manufacturer's engineer inspected the vehicle. he made several suggestions to the dealership. the dealership implemented these suggestions although the aforementioned problems recurred. also, the transmission started slipping while driving. it was inspected by the dealer, and they were unable to determine the cause of the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/03/2008 | 1 | 04/23/2005 | |
| The front brakes have shuddered when applied since purchasing the truck new. as a result of this shudder, the rotors have warped and worn so thin they now have to be replaced. if we had not just bought new tires, we would never had known that the brakes were ready to fail. ford has known about the shudder problem since 2004 and in fact, made a design change to the front brakes beginning on november 29, 2004. however, they refuse to cover the work under warranty or send out a recall for this defect. *tr | |||
| 01/14/2008 | 33915 | 1 | 11/30/2004 |
| May 07 rear brake pads replaced. january 08 a violent shaking occurs at 50mph nearly causing a loss of control of vehicle on highway. took vehicle to shop and found that a broken clip on the parking brake allowed the parking brake shoes (on the inside of the rotors) to bind nearly locking the wheels. needed to replace parking brake, both rotors and brake pads due to damage. shop did not keep the parts. concern is the a broken parking brake clip can result in a loss of vehicle. cost was over $800. ford claimed that brake abuse was at fault. *tr | |||
| 11/28/2007 | 27288 | 2 | 02/27/2004 |
| Tl*the contact owns a 2004 ford f-150. while driving between 30-50 mph, the front brakes would grind and the brake pedal would pulsate when the brakes were applied. the dealer stated that the pistons in the calipers were misaligned and failed to release the brake rotor. the dealer replaced the rotors and calipers. the current and failure mileages were 27,288. | |||
| 07/12/2006 | 22000 | 1 | 10/03/2005 |
| The parking brakes have failed causing severe vibrations while driving over 50 mph, and must be replaced as well as the rotors on my 4x4 f-150 truck. *b | |||
| 12/02/2006 | 9000 | 3 | 03/15/2004 |
| At 9000 miles the brake rotors warped and were replaced under warranty, but the pads were not. the rotors began warping again and were machined to remove the warping at 34000 miles but again the pads were not replaced. at 37000 the rotors warped again and now at 39000 the vehicle is unsafe to drive. ford claims this is normal wear and tear and will not authorize repairs because the vehicle is out of warranty. ford says the consumer must pay the cost to replace the rotors and pads. *jb | |||
| 10/20/2006 | 33000 | 1 | 07/01/2004 |
| Dt*: the contact stated while applying pressure to the brake pedal, the vehicle would not stop. the dealership determined the rotors were warped and the front and rear rotors were replaced. | |||
| 03/16/2006 | 5000 | 4 | 12/31/2003 |
| 2005 ford f-150. recurring brake problem in approx 28,000 i have had the vehicle back to the dealer 5 times as brakes squeal and grind. approx every 4 - 5,000 miles, the same problem occurs. *jb | |||
| 10/14/2004 | 5000 | 9 | |
| Dt: the contact stated she had an ongoing failure of the brakes. the vehicle was serviced by the dealership nine times. the pads and rotors were replaced six times. a manufacturer's engineer inspected the vehicle. he made several suggestions to the dealership. the dealership implemented these suggestions although the aforementioned problems recurred. also, the transmission started slipping while driving. it was inspected by the dealer, and they were unable to determine the cause of the problem. *ak | |||