Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/21/2012 | 125948 | 1 | |
| While attempting to accelerate onto a highway my vehicle sputtered and i was unable to get up to speed in a reasonable amount of time. fortunately i was on a 4 lane highway and the approaching vehicles were able to avoid me by pulling into the passing lane. i brought my vehicle in for service and a corroded fuel pump control module was responsible for the hesitation. according to my mechanic, he categorized the problem as defective design. the module is mounted in a area susceptible to corrosion. this is a relatively easy fix however in my case the spare tire carrier had to cut off to access the module. *tr | |||
| 11/08/2004 | 1000 | 1 | |
| When the speed control is engaged it works fine on level or climbing highway, but on the downhill side, the speed control does not hold the vehicle to the speed set. the vehicle speed keeps increasing depending on long the downhill section is and the brakes must be applied to slow the vehicle down. it was taken to the dealership at the time it was discovered and i was told there was nothing wrong with it and that i had to take it out of overdrive for the speed control to work properly. however, i tried this and the speed control did the same thing, increased speed on a down grade. on every other vehicle i have ever owned, the speed control, when engaged, controlled the downhill speed to the speed which was set. *tr | |||
| 11/08/2004 | 1000 | ||
| When the speed control is engaged it works fine on level or climbing highway, but on the downhill side, the speed contol does not hold the vehicle to the speed set. the vehicle speed keeps incresing depending on long the downhill section is and the breaks must be applied to slow the vehicle down. it was taken to the dealership at the time it was discovered and i was told there was nothing wrong with it and that i had to take it out of overdrive for the speed control to work properly. however, i tried this and the speed control did the same thing, increased speed on a down grade. on every other vehicle i have ever owned, the speed control, when engaged, controlled the dowhill speed to the speed which was set. | |||
| 05/01/2011 | 24000 | ||
| Tl* the contact owns a 2004 ford f-150. the contact was driving approximately 55 mph when there was an abnormal increase of acceleration to 80 mph for a brief moment. the vehicle then resumed normal operation. on a separate occasion while driving, the brake pedal was engaged with a rapid increase in rpms, followed by an unexpected increase in speed. the gear was shifted into park in order to stop the vehicle. the failure recurred fifteen times and was taken to an authorized dealer who was unable to duplicate the failure. the contact planned to take the vehicle back to the dealer for a second diagnosis. the manufacturer was notified of the problem. the approximate failure mileage was 24,000. | |||
| 05/01/2011 | 24000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact was driving approximately 55 mph when there was an abnormal increase of acceleration to 80 mph for a brief moment. the vehicle then resumed normal operation. on a separate occasion while driving, the brake pedal was engaged with a rapid increase in rpms, followed by an unexpected increase in speed. the gear was shifted into park in order to stop the vehicle. the failure recurred fifteen times and was taken to an authorized dealer who was unable to duplicate the failure. the contact planned to take the vehicle back to the dealer for a second diagnosis. the manufacturer was notified of the problem. the approximate failure mileage was 24,000. kmj | |||
| 07/14/2011 | 104000 | ||
| As i was parking my f150 i put my foot on the brake and the car began to accelerate on its on. i applied full force on the brakes but the truck continued to accelerate. i quickly put the car in park and shut it off so it would not hit the car in front of me. about an hour later i restarted the truck and drove home fine. this also happened once about 3 years ago, as i was approaching a stop sign. the garage found nothing. | |||
| 06/17/2010 | |||
| Tl* the contact owns a 2004 ford f150. the contact was driving approximately 60-70 mph with the cruise control in activation when suddenly, the cruise control failed. the manufacturer was notified of the failure. the vehicle was neither diagnosed nor repaired for the failure. the failure mileage was unknown. | |||
| 06/17/2010 | |||
| Tl-the contact owns a 2004 ford f150. the contact was driving approximately between 60-70 mph with the cruise control in activation. suddenly, the cruise control failed to function at the set speed; or any selected speed. the manufacturer was notified of the failure. the vehicle had not been diagnosed or repaired. the failure mileage was unknown. js | |||
| 11/03/2010 | 86500 | ||
| Tl-the contact owns a 2004 ford f-150. the cruise control involuntarily turned off while driving approximately 60 mph with that feature turned on. he attempted to turn the cruise control back on but it would not function. the vehicle was taken to an independent repair shop where they were unable to diagnose the failure. the vehicle was not repaired. the cruise control function no longer operates. the failure mileage was 86,500 and the current mileage was 87,900. sm. | |||
| 09/16/2009 | 69500 | ||
| Tl-the contact owns a 2004 ford f150. the contact was driving approximately 68 mph with the activation of the cruise control, the vehicle began to buck with hesitation causing the steering wheel to shake. suddenly, the cruise control deactivated without intention. the following day after the failure, the gear selector would not shift out of the park gear. the actuator switch was engaged whenever shifting into park. the vehicle was taken to an authorized dealer where they were unable to diagnose a failure code. the cruise control continued to not operate. the vehicle was not repaired for malfunction. the failure mileage was 69,500. js | |||
| 11/22/2006 | 30000 | ||
| Tl-the contact owns a 2004 ford f-150. on several occasions, when wearing insulated boots or heavy work boot, the shoe would stick out and press the accelerator pedal. he experienced sudden acceleration when attempting to brake because the shoe was big and would also depress the accelerator pedal. the contact felt that the brake pedal and accelerator pedal were too close together. the vehicle had not been inspected or repaired at the time of the complaint. the manufacturer had not been notified.the current mileage was approximately 110,000. the failure mileage was approximately 30,000-bk | |||
| 03/15/2010 | 50315 | ||
| Tl*the contact owns a 2004 ford f-150. the contact stated that while driving approximately 5 mph into a parking space, the vehicle accelerated. when the contact stopped the vehicle to allow a pedestrian to pass, it lunged forward. when the vehicle was placed in neutral gear the contact was able to come to a complete stop. the failure occurred five times. the vehicle remained at the dealer for an entire day and they were unable to diagnose the failure. the failure mileage was 50315 and the current mileage was 50315. | |||
| 08/16/2009 | 54900 | 1 | |
| Tl*the contact owns a 2004 ford f150. the contact states while he was in his home. he was informed that his vehicle had caught on fire. he noticed that the flames where coming from under the hood. the vehicle has not been diagnosed by the dealer. the contact did not notice any difference previously. the current and failure mileage is 54900. updated 09/16/09 *bf updated 09/17/09.*jb | |||
| 03/11/2009 | 46000 | 1 | 07/28/2004 |
| Tl*the contact owns a 2004 ford f-150. approximately thirty minutes after parking the vehicle in the garage, the contact heard a noise and found the vehicle on fire. the fire department arrived, but could not determine the origin of the fire. a report was filed. the flames were located in the rear cab of the vehicle. the insurance company declared the vehicle to be destroyed. there were no injuries. the failure mileage was 46,000. updated 4/23/09 *cn updated 04/27/09.*jb | |||
| 03/01/2009 | 74000 | 1 | |
| I was driving when i heard a loud pop! at that point my driver side window rolled down and couldn't be rolled back up. ford said they would look at it for 200.00 and that was just to look at it. i tore into it myself and found the window regulator to be broken. ford wants to charge me 198.00 for the whole assembly. this i believe to be rediculous. also my passenger side window does not want to role up with the passenger side control so that is inopporative. one more thing my cruise control doesn't work half of the time. my major complaint though is the window regulator as this seems to be a major problem with ford components and even the ford mechanics i talk to say this is a big problem. *tr | |||
| 09/29/2008 | 40000 | 1 | |
| Tl*the contact owns a 2004 ford f-150. while driving at an unknown speed, the cruise control activated on its own. the contact took the vehicle to the dealer and they stated that the set spring of the vehicle speed control needed to be replaced. immediately after the repair, the failure resurfaced. she took the vehicle back to the dealer and they stated that she would have to replace the part again at her expense. the vehicle has not been repaired again. the failure mileage was 40,000 and current mileage was 43,000. updated 3/16/09 *cn the consumer stated the cruise control activated at low speeds and highway speeds and the vehicle would accelerate. updated 03/18/09.*jb | |||
| 11/16/2008 | 83000 | ||
| Tl*the contact owns a 2004 ford f-150. while driving approximately 65 mph with the cruise control activated, it failed to deactivate when pressure was applied to the brake and accelerator pedals. the speed immediately reduced to 30 mph. the contact pulled over to the side of the road and detached the fuse from the cruise control system. the instrument panel warning indicators were not illuminated. the vehicle was taken to an authorized dealer and repaired at that time. the failure recurred, but the vehicle has not been repaired again. the failure mileage was 83,000 and current mileage was 84,000. | |||
| 09/09/2008 | 48000 | ||
| Tl*the contact owns a 2004 ford f-150. the vehicle accelerates on its own while driving. in addition, the vehicle accelerates on its own when the accelerator pedal is not depressed and when stopped at a traffic light or stop sign. the failure has been occurring ever since the vehicle was purchased, but it was more of a safety hazard when the contact allowed someone else to drive the vehicle. the dealer stated that the throttle sensor needed to be replaced. the speed was unknown. the failure mileage was 48,000. | |||
| 08/11/2006 | 32000 | 3 | 04/02/2005 |
| The 2004 f150 sc has a few problems: first was the water leaking from the third brake light in which i had to apply silicone around the rubber seal of the light...never leaked again. second issue was far more frustrating, when traveling around 40 to 50 mph when deciding to accelerate quickly the truck would act as if it was being starved of fuel. the best way to describe it was by depressing the accelerator and releasing it very quickly. i took it to the wonderful ford dealership, sarcastic, and they told me nothing was wrong, and shop manager told me it was because of cold air intake... finally ,after calling ford customer service and complaining the dealership decided it was my throttle body...naturally all my problems were gone. now, less than a year later the problem arose again and i will post the outcome once known. the third incidence was the front bucket seats, started noticing shredded foam under the front part of the seats, not knowing what it could be i assumed it was excess foam around the seat straps located under each seat, to my surprise a hole appeared on the driver's seat on the front left corner facing the door and again i went to the wonderful dealership and i showed them there was a piece of metal with a sharp barb that was slowly shredding the foam and was the culprit in creating the hole and the shredded foam. caution!!!!!! if your truck has this problem be careful!!! i was getting out of the truck and the metal barb caught my pants and tore a huge hole and gave me a pretty deep cut on the inner thigh. none the less the dealership didn't do anything about it. i finally convinced them to replace the seat with me paying for the replacement cost...but, before i could get the work done the wonderful dealership went out of business and i haven't hit-up the new owners. *ak | |||
| 10/14/2006 | 12000 | 1 | 08/30/2004 |
| Dt*: the contact stated while in the idle position for 30 or more seconds, the vehicle drifted into reverse when the consumer began to accelerate from idle position. there were no warnings prior to the incident. the vehicle was taken to a service dealer who determined that the vehicle was performing normally. however, the central computer needed to be reset. the manufacturer was notified. updated 12/12/2006 - *nm | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 10/01/2009 | 56000 | ||
| Tl*the contact owns a 2004 ford f150. the contact was driving approximately 65 mph. the cruise control failed to engage at a set speed. there were occurrences when the cruise control engaged without assistance after the vehicle was in operation for a few minutes. the vehicle has not been repaired for the malfunctions. the failure mileage was 56,000. the current mileage was 84,688. | |||
| 10/23/2009 | 47807 | 1 | 04/18/2004 |
| Tl* the contact owns a 2004 ford f-150. while using the cruise control at 68 mph he attempted to apply the brakes, but the vehicle would not stop. he had to use the emergency brake to decelerate. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 47807. updated 11/12/09 *cn the consumer stated he was able to use the emergency brake. updated 11/16/09 *jb | |||
| 04/19/2007 | 137000 | 1 | |
| Tl*the contact owns a 2004 ford f150. the vehicle was parked for 1-2 hours and he noticed the fire under the hood. the fire was extinguished. the dealer towed the vehicle to have an investigator diagnose the failure. the investigator concluded that the cause of the fire was the cruise control. the cruise control has not operated normally in over 1 year. also, the dealer stated that there was a recall on the vehicle. therefore, they werenot liable for damages. the contact stated that hewas the second owner, and never received a recall notice. the current and failure mileage were 137,000. the contact has pictures of the vehicle. it has not been determined if the vehicle could be repaired. there was no mention of a police or fire report. *ak | |||
| 11/13/2005 | 1 | 09/30/2004 | |
| Dt: the contact stated while vehicle was idling for 30-45 minutes, it caught on fire. the fire department responded to extinguish the fire and a report was made. the insurance company provided a fire inspector. however, he could not determine exactly where the fire started due to the extensive damage. the fire inspector believed the fire started on the left side of the engine under the hood. the vehicle was totaled. *ak | |||