Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 03/09/2013 | 180000 | ||
| The 3rd out of 4 door windows fell into the the driver's front door - regulator assembly. loud bang before they fell. scared me - thought someone had thrown a large rock at my vehicle. this is the 3rd to fail within 8 months (last 2 on the same day in july 2012). repair cost was $245.00. there is still no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 07/27/2012 | 150000 | ||
| 2 door windows fell into the the front right, and driver's rear door - regulator assemblies. loud bang before they fell. fell on the same day within 1 hour apart. the first, i was going approximately 10 to 15 miles per hour, and the 2nd i was parked in my driveway. almost $600 to have both repaired. after much researching, there is no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 03/09/2013 | 180000 | ||
| The 3rd out of 4 door windows fell into the the driver's front door - regulator assembly. loud bang before they fell. scared me - thought someone had thrown a large rock at my vehicle. this is the 3rd to fail within 8 months (last 2 on the same day in july 2012). repair cost was $245.00. there is still no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 07/27/2012 | 150000 | ||
| 2 door windows fell into the the front right, and driver's rear door - regulator assemblies. loud bang before they fell. fell on the same day within 1 hour apart. the first, i was going approximately 10 to 15 miles per hour, and the 2nd i was parked in my driveway. almost $600 to have both repaired. after much researching, there is no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 03/09/2013 | 180000 | ||
| The 3rd out of 4 door windows fell into the the driver's front door - regulator assembly. loud bang before they fell. scared me - thought someone had thrown a large rock at my vehicle. this is the 3rd to fail within 8 months (last 2 on the same day in july 2012). repair cost was $245.00. there is still no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 07/27/2012 | 150000 | ||
| 2 door windows fell into the the front right, and driver's rear door - regulator assemblies. loud bang before they fell. fell on the same day within 1 hour apart. the first, i was going approximately 10 to 15 miles per hour, and the 2nd i was parked in my driveway. almost $600 to have both repaired. after much researching, there is no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 03/09/2013 | 180000 | ||
| The 3rd out of 4 door windows fell into the the driver's front door - regulator assembly. loud bang before they fell. scared me - thought someone had thrown a large rock at my vehicle. this is the 3rd to fail within 8 months (last 2 on the same day in july 2012). repair cost was $245.00. there is still no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 07/27/2012 | 150000 | ||
| 2 door windows fell into the the front right, and driver's rear door - regulator assemblies. loud bang before they fell. fell on the same day within 1 hour apart. the first, i was going approximately 10 to 15 miles per hour, and the 2nd i was parked in my driveway. almost $600 to have both repaired. after much researching, there is no recall on these regulator assemblies, although hundreds, if not thousands, have had the same problem. i contacted ford for reimbursement, and received no response. | |||
| 01/29/2013 | 141000 | ||
| Tl* the contact owns a 2004 ford f-150. the contact was driving approximately 50 mph when the front passenger's side window glass released abruptly inside of the door panel with a loud thumping noise. the contact was able to continue driving. the vehicle was not diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 141,000. | |||
| 01/29/2013 | 141000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact was driving approximately 50 mph when the front passenger's side window glass released abruptly inside of the door panel with a loud thumping noise. the contact was able to continue driving. the vehicle was not diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 141,000. kmj | |||
| 01/29/2013 | 141000 | ||
| Tl-the contact owns a 2004 ford f-150. while driving approximately 50 mph, the front passenger's side window glass released abruptly inside of the door panel with a loud thumping noise. the contact was able to continue driving. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 141,000, js | |||
| 06/01/2011 | 90000 | ||
| Tl* the contact owns a 2004 ford f-150. the contact stated that the driver's door window fell into the door frame as the door was being closed. the passenger's side window also failed several years prior. the contact inspected the windows and found that the window regulators failed due to defective metal. the manufacturer was contacted and denied any assistance with the repair. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 137,000. | |||
| 06/01/2011 | 90000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact stated that the driver's door window fell into the door frame as the door was being closed. the passenger's side window also failed several years prior. the contact inspected the windows and found that the window regulators failed due to defective metal. the manufacturer was contacted and denied any assistance with the repair. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 137,000. kmj | |||
| 06/01/2011 | 90000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated that the driver door window fell between the door frames when the door was closed. the passenger door window also failed a few years ago while the contact drove at approximately 15mph the window fell between the door frame. the contact inspected the windows and found that the windows regulators failed due to defective metal. the manufacturer advised that the vehicle warranty had expired and denied assistance with the repair. the vehicle was not repaired. the failure mile 90,000 and the current mileage was 137,000. li | |||
| 10/17/2012 | 27000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact stated that a loud rattling noise was heard from outside of the vehicle when driving at various speeds. the vehicle was taken to an authorized dealer three times for the defect and each time, the catalytic converter was replaced. in addition, the rear driver's side window glass became detached from the frame and the front passenger's side power window switch became inoperable. also, the instrument panel circuit board was faulty and was replaced. the manufacturer was notified of the issues. the approximate failure mileage was 27,000. the vin was unavailable. kmj | |||
| 10/17/2012 | 27000 | ||
| Tl-the contact owns a 2004 ford f-150. while driving at various speeds, a loud rattling noise emitted outside of the vehicle. the contact continued to drive. vehicle was taken to an authorized dealer three times for the similar defect and each time the catalytic converter was replaced. in addition, the rear driver's side window glass detached from the frame. the front passenger's side power window was inoperable. also, the instrument panel circuit board was faulty and was replaced. the manufacturer was notified of the problem. the approximate failure mileage was 27,000. js | |||
| 08/21/2012 | 100500 | 1 | |
| Passenger side power window collapsed into the door while driving. briefly heard a pop/bang in the door thinking something hit the door, then the window went straight down without control. now i have no way of retrieving the window back up and securing it. plus unable to secure my vehicle or keep the elements of weather out of my truck. i will not use the truck to pick up my you children in this condition. i presume that this could be a significant safety hazard in similar situations with a distracted driver loosing attention to driving or in a severe weather condition. i will take it to a ford service dealer and share my displeasure with this incident. for my safety and everyone else safety, i will get this repair. this incident is severe enough to hurt or kill someone if it is not addressed. i am still shaking with fear while typing this complaint. *tr | |||
| 08/21/2012 | 100500 | ||
| Passenger side power window collapsed into the door while driving. briefly heard a pop/bang in the door thinking something hit the door, then the window went straight down without control. now i have no way of retrieving the window back up and securing it. plus unable to secure my vehicle or keep the elements of weather out of my truck. i will not use the truck to pick up my you children in this condition. i presume that this could be a significant safety hazard in similar situations with a distracted driver loosing attention to driving or in a severe weather condition. i will take it to a ford service dealer and share my displeasure with this incident. for my safety and everyone else safety, i will get this repair. this incident is severe enough to hurt or kill someone if it is not addressed. i am still shaking with fear while typing this complaint. | |||
| 07/07/2012 | 60000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact heard a loud noise as the front driver side window retracted into the door panel and became inoperable. the contact mentioned that the failure also occurred on the front passenger side window. the vehicle was taken to the dealer, who stated that the cable that held the window up fractured and needed to be repaired. the vehicle was not repaired. the manufacturer was made aware of failure who did not offer any further assistance. the current and failure mileage was 60,000. kmj | |||
| 07/07/2012 | 60000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact stated that the cable on the front passenger side window broke and the window went down; the contact was unable to put the window up. the failure recurred. the contact heard a loud noise, came from the front driver side window. the window came down, and contact was unable to put window up. the vehicle was taken to the dealer, where they stated the failure was with the cable that held the window up, that had broken. the front passenger side window was repaired. the front driver side window was not repaired. the manufacturer was made aware of failure; however no further assistance was provided. the current and failure mileage was 60,000.yn | |||
| 03/08/2011 | 78500 | ||
| Tl- the contact owns a 2004 ford f150. the contact stated that the driver side window failed and could not be closed. the contact tired to close the window but it would not move. the contact took the vehicle to the dealer for inspection where they stated that the window regulator needed to be replaced. the vehicle was repaired. the manufacturer was notified and stated that they would take a complaint and that there would be no way to follow up with the contact. the failure mileage was 78,500. the vin was unavailable. kmj | |||
| 07/07/2012 | 60000 | ||
| Tl-the contact owns a 2004 ford f-150. the contact stated that the cable on the front passenger side window broke and the window went down; the contact was unable to put the window up. the failure recurred. the contact heard a loud noise, came from the front driver side window. the window came down, and contact was unable to put window up. the vehicle was taken to the dealer, where they stated the failure was with the cable that held the window up, that had broken. the front passenger side window was repaired. the front driver side window was not repaired. the manufacturer was made aware of failure; however no further assistance was provided. the current and failure mileage was 60,000.yn | |||
| 03/08/2011 | 78500 | ||
| Tl- the contact owns a 2004 ford f150. the contact stated that the driver side window failed and could not be closed. the contact tired to close the window but it would not move. the contact took the vehicle to the dealer for inspection where they stated that the window regulator needed to be replaced. the vehicle was repaired. the manufacturer was notified and stated that they would take a complaint and that there would be no way to follow up with the contact. the failure mileage was 78,500. the vin was unavailable. kmj | |||
| 03/08/2011 | 785000 | ||
| Tl- the contact owns a 2004 ford f150. the contact stated that his driver side window had failed. the contact walked to the vehicle and noticed that the window was down by itself. the contact tired to roll the window up but it would not move. the contact took the vehicle to the dealer for inspection and they stated that the window regulator needed to be replaced. the vehicle was repaired. the manufacturer was notified and they stated that they would take a complaint and that there would be no way to follow up. the failure mileage was 78,500. the vin was unavailable. ap | |||
| 05/14/2010 | 42000 | 1 | |
| While driving on the freeway my passenger side window unexpectedly fell through the door. when i pressed the button to open the window a tad the regulator broke and the window began to fall. a week later the second back passenger window came crashing down also. thankfully it was while i was at the store and the car was stationary. i had to fix this out of pocket last week for about 700.00 for both windows, the repair guy at ford said this wasn't covered or issued as a recall. now fastforward to yesterday, my side driver window comes falling down and i had to use a doorstop to hold it up. i feel this is a widespread issue that ford has not come to terms with. this should have been a recall issued years ago. checking the internet there a numerous sites where angry customers of ford are experiencing this problem way to frequently.(ex. http://www.carcomplaints.com/ford/f150/2004/windows_windshield/window_does_not_roll_up.shtml) we have always bought ford, but with the recent problems this might change. *tr | |||
| 05/14/2010 | 42000 | ||
| While driving on the freeway my passenger side window unexpectedly fell through the door. when i pressed the button to open the window a tad the regulator broke and the window began to fall. a week later the second back passenger window came crashing down also. thankfully it was while i was at the store and the car was stationary. i had to fix this out of pocket last week for about 700.00 for both windows, the repair guy at ford said this wasn't covered or issued as a recall. now fastforward to yesterday, my side driver window comes falling down and i had to use a doorstop to hold it up. i feel this is a widespread issue that ford has not come to terms with. this should have been a recall issued years ago. checking the internet there a numerous sites where angry customers of ford are experiencing this problem way to frequently.(ex. http://www.carcomplaints.com/ford/f150/2004/windows_windshield/window_does_not_roll_up.shtml) we have always bought ford, but with the recent problems this might change. | |||
| 01/03/2010 | 17000 | 1 | |
| While driving down the highway, the driver's side window suddenly dropped into the door and couldn't be raised. it was raining at the time and quite chilly which made driving hazardous as well as uncomfortable. since this occurred on sunday during the new year's holiday on an isolated stretch of highway no immediate relief was available. after driving 40 miles under these conditions i was able to purchase some plastic and duct tape to make a temporary repair. the repair made obscured my vision on the driver's side, again a hazardous situation. the part that needed replaced was a window assembly regulator. *tr | |||
| 05/14/2010 | 42000 | ||
| While driving on the freeway my passenger side window unexpectedly fell through the door. when i pressed the button to open the window a tad the regulator broke and the window began to fall. a week later the second back passenger window came crashing down also. thankfully it was while i was at the store and the car was stationary. i had to fix this out of pocket last week for about 700.00 for both windows, the repair guy at ford said this wasn't covered or issued as a recall. now fastforward to yesterday, my side driver window comes falling down and i had to use a doorstop to hold it up. i feel this is a widespread issue that ford has not come to terms with. this should have been a recall issued years ago. checking the internet there a numerous sites where angry customers of ford are experiencing this problem way to frequently.(ex. http://www.carcomplaints.com/ford/f150/2004/windows_windshield/window_does_not_roll_up.shtml) we have always bought ford, but with the recent problems this might change. | |||
| 01/03/2010 | 17000 | 1 | |
| While driving down the highway, the driver's side window suddenly dropped into the door and couldn't be raised. it was raining at the time and quite chilly which made driving hazardous as well as uncomfortable. since this occurred on sunday during the new year's holiday on an isolated stretch of highway no immediate relief was available. after driving 40 miles under these conditions i was able to purchase some plastic and duct tape to make a temporary repair. the repair made obscured my vision on the driver's side, again a hazardous situation. the part that needed replaced was a window assembly regulator. *tr | |||
| 01/03/2010 | 17000 | ||
| While driving down the highway, the driver's side window suddenly dropped into the door and couldn't be raised. it was raining at the time and quite chilly which made driving hazardous as well as uncomfortable. since this occurred on sunday during the new year's holiday on an isolated stretch of highway no immediate relief was available. after driving 40 miles under these conditions i was able to purchase some plastic and duct tape to make a temporary repair. the repair made obscured my vision on the driver's side, again a hazardous situation. the part that needed replaced was a window assembly regulator. | |||
| 06/21/2012 | 100000 | ||
| Tl* the contact owns a 2004 ford fi50. the contact stated that the driver side window was able to be opened but could not be closed. the vehicle was not taken to the dealer. the manufacturer was contacted and they provided no assistance, stating that there were no recalls for the vehicle. the failure mileage was 100,000 and the current mileage was 199,520. | |||
| 03/24/2011 | 51320 | 1 | |
| On 25 march 2011, i encountered a loud pop in the door on the driver-side of my 2004 ford f-150 regular cab truck, and the window disappeared into the door frame. i removed the door panel and discovered that the cable mechanism within the window regulator had failed. without further delay i turned the truck into my ford dealer to have the window regulator repaired, and received a repair bill of $301.86 (the regulator alone cost $159.36); the ford advisor stated that they had the part in stock since the window regulator failure was a common occurrence. i did not inspect the regulator to determine why the cable mechanism had failed. after this incident i visited www.nhtsa.gov to determine the extent of the problem, and learned that more than 240 other 2004 ford truck owners had experienced the exact same problem in one door or the other in their trucks. as might be expected when inferior parts are installed in a vehicle, such as the window regulators in the 2004 ford trucks, the passenger-side window regulator also failed. in the second instance i determined that a small, cheap piece of molded plastic on the window regulator had failed because of the immense pressure applied to it when the window was being raised. details of that failure are listed elsewhere on this website. *tr | |||
| 06/25/2012 | 54360 | 1 | |
| In late-june 2012 a loud clunk/thud/pop/small explosion occurred in the passenger-side door of my 2004 ford f-150 regular cab truck, while the vehicle was stopped and idling, and the window dropped into the door frame. when i returned home i removed the door panel and discovered that a small piece of molded plastic, 1 1/8 x 1 7/8 (probable cost to ford about 39 cents) on the window regulator had disintegrated/failed, allowing the regulator cable to release the window. i have found a replacement window regulator on the internet for $70 (ford charges $175 for the part) and will repair the defective item myself. i notified ford of the failure of a less-than-quality plastic piece on the regulator and asked for reimbursement. ford responded: there are no factory warranties or programs in effect on your vehicle that would provide financial assistance for your current vehicle concern. however, they did add: recommend that you keep your repair receipts in case ford initiates a recall or customer satisfaction program in the future based on customer feedback or further engineering review of similar complaints. i see from the large number of complaints on this website by ford truck owners that i am but one of hundreds who have been affected, and obviously, there will be hundreds more; the odds are very high that the majority of the plastic pieces on ford truck window regulators will fail sooner or later, and i seriously doubt that the 2004 ford f-150 truck is the only model year that contains plastic parts in the window regulators. $70 to replace a failed piece of plastic that initially probably cost ford about 39 cents to produce is a sad commentary on quality. *tr | |||
| 06/21/2012 | 100000 | ||
| Tl* the contact owns a 2004 ford fi50. the contact stated that the driver side window was able to be opened but could not be closed. the vehicle was not taken to the dealer. the manufacturer was contacted and they provided no assistance, stating that there were no recalls for the vehicle. the failure mileage was 100,000 and the current mileage was 199,520. | |||
| 03/24/2011 | 51320 | 1 | |
| On 25 march 2011, i encountered a loud pop in the door on the driver-side of my 2004 ford f-150 regular cab truck, and the window disappeared into the door frame. i removed the door panel and discovered that the cable mechanism within the window regulator had failed. without further delay i turned the truck into my ford dealer to have the window regulator repaired, and received a repair bill of $301.86 (the regulator alone cost $159.36); the ford advisor stated that they had the part in stock since the window regulator failure was a common occurrence. i did not inspect the regulator to determine why the cable mechanism had failed. after this incident i visited www.nhtsa.gov to determine the extent of the problem, and learned that more than 240 other 2004 ford truck owners had experienced the exact same problem in one door or the other in their trucks. as might be expected when inferior parts are installed in a vehicle, such as the window regulators in the 2004 ford trucks, the passenger-side window regulator also failed. in the second instance i determined that a small, cheap piece of molded plastic on the window regulator had failed because of the immense pressure applied to it when the window was being raised. details of that failure are listed elsewhere on this website. *tr | |||
| 06/25/2012 | 54360 | 1 | |
| In late-june 2012 a loud clunk/thud/pop/small explosion occurred in the passenger-side door of my 2004 ford f-150 regular cab truck, while the vehicle was stopped and idling, and the window dropped into the door frame. when i returned home i removed the door panel and discovered that a small piece of molded plastic, 1 1/8 x 1 7/8 (probable cost to ford about 39 cents) on the window regulator had disintegrated/failed, allowing the regulator cable to release the window. i have found a replacement window regulator on the internet for $70 (ford charges $175 for the part) and will repair the defective item myself. i notified ford of the failure of a less-than-quality plastic piece on the regulator and asked for reimbursement. ford responded: there are no factory warranties or programs in effect on your vehicle that would provide financial assistance for your current vehicle concern. however, they did add: recommend that you keep your repair receipts in case ford initiates a recall or customer satisfaction program in the future based on customer feedback or further engineering review of similar complaints. i see from the large number of complaints on this website by ford truck owners that i am but one of hundreds who have been affected, and obviously, there will be hundreds more; the odds are very high that the majority of the plastic pieces on ford truck window regulators will fail sooner or later, and i seriously doubt that the 2004 ford f-150 truck is the only model year that contains plastic parts in the window regulators. $70 to replace a failed piece of plastic that initially probably cost ford about 39 cents to produce is a sad commentary on quality. *tr | |||
| 06/21/2012 | 100000 | ||
| Tl- the contact owns a 2004 ford fi50. the contact stated that the driver side window was able to be opened but could not be closed. the vehicle was not taken to the dealer. the manufacturer was contacted and they provided no assistance, stating that there were no recalls for the vehicle. the failure mileage was 100,000 and the current mileage was 199,520. kmj | |||
| 03/24/2011 | 51320 | ||
| On 25 march 2011, i encountered a loud pop in the door on the driver-side of my 2004 ford f-150 regular cab truck, and the window disappeared into the door frame. i removed the door panel and discovered that the cable mechanism within the window regulator had failed. without further delay i turned the truck into my ford dealer to have the window regulator repaired, and received a repair bill of $301.86 (the regulator alone cost $159.36); the ford advisor stated that they had the part in stock since the window regulator failure was a common occurrence. i did not inspect the regulator to determine why the cable mechanism had failed. after this incident i visited www.nhtsa.gov to determine the extent of the problem, and learned that more than 240 other 2004 ford truck owners had experienced the exact same problem in one door or the other in their trucks. as might be expected when inferior parts are installed in a vehicle, such as the window regulators in the 2004 ford trucks, the passenger-side window regulator also failed. in the second instance i determined that a small, cheap piece of molded plastic on the window regulator had failed because of the immense pressure applied to it when the window was being raised. details of that failure are listed elsewhere on this website. | |||
| 06/25/2012 | 54360 | ||
| In late-june 2012 a loud clunk/thud/pop/small explosion occurred in the passenger-side door of my 2004 ford f-150 regular cab truck, while the vehicle was stopped and idling, and the window dropped into the door frame. when i returned home i removed the door panel and discovered that a small piece of molded plastic, 1 1/8 x 1 7/8 (probable cost to ford about 39 cents) on the window regulator had disintegrated/failed, allowing the regulator cable to release the window. i have found a replacement window regulator on the internet for $70 (ford charges $175 for the part) and will repair the defective item myself. i notified ford of the failure of a less-than-quality plastic piece on the regulator and asked for reimbursement. ford responded: there are no factory warranties or programs in effect on your vehicle that would provide financial assistance for your current vehicle concern. however, they did add: recommend that you keep your repair receipts in case ford initiates a recall or customer satisfaction program in the future based on customer feedback or further engineering review of similar complaints. i see from the large number of complaints on this website by ford truck owners that i am but one of hundreds who have been affected, and obviously, there will be hundreds more; the odds are very high that the majority of the plastic pieces on ford truck window regulators will fail sooner or later, and i seriously doubt that the 2004 ford f-150 truck is the only model year that contains plastic parts in the window regulators. $70 to replace a failed piece of plastic that initially probably cost ford about 39 cents to produce is a sad commentary on quality. | |||
| 06/21/2012 | 100000 | ||
| Tl- the contact owns a 2004 ford fi50. the contact stated that she pulled down the driver side window and the window would not come back up. the vehicle was not taken to the dealer. the manufacturer was contacted and they stated there's nothing what they could do because defect is not under recall. the failure mileage was 100,000 and the current mileage was 199,520 | |||
| 03/24/2011 | 51320 | ||
| On 25 march 2011, i encountered a loud pop in the door on the driver-side of my 2004 ford f-150 regular cab truck, and the window disappeared into the door frame. i removed the door panel and discovered that the cable mechanism within the window regulator had failed. without further delay i turned the truck into my ford dealer to have the window regulator repaired, and received a repair bill of $301.86 (the regulator alone cost $159.36); the ford advisor stated that they had the part in stock since the window regulator failure was a common occurrence. i did not inspect the regulator to determine why the cable mechanism had failed. after this incident i visited www.nhtsa.gov to determine the extent of the problem, and learned that more than 240 other 2004 ford truck owners had experienced the exact same problem in one door or the other in their trucks. as might be expected when inferior parts are installed in a vehicle, such as the window regulators in the 2004 ford trucks, the passenger-side window regulator also failed. in the second instance i determined that a small, cheap piece of molded plastic on the window regulator had failed because of the immense pressure applied to it when the window was being raised. details of that failure are listed elsewhere on this website. | |||
| 06/25/2012 | 54360 | ||
| In late-june 2012 a loud clunk/thud/pop/small explosion occurred in the passenger-side door of my 2004 ford f-150 regular cab truck, while the vehicle was stopped and idling, and the window dropped into the door frame. when i returned home i removed the door panel and discovered that a small piece of molded plastic, 1 1/8 x 1 7/8 (probable cost to ford about 39 cents) on the window regulator had disintegrated/failed, allowing the regulator cable to release the window. i have found a replacement window regulator on the internet for $70 (ford charges $175 for the part) and will repair the defective item myself. i notified ford of the failure of a less-than-quality plastic piece on the regulator and asked for reimbursement. ford responded: there are no factory warranties or programs in effect on your vehicle that would provide financial assistance for your current vehicle concern. however, they did add: recommend that you keep your repair receipts in case ford initiates a recall or customer satisfaction program in the future based on customer feedback or further engineering review of similar complaints. i see from the large number of complaints on this website by ford truck owners that i am but one of hundreds who have been affected, and obviously, there will be hundreds more; the odds are very high that the majority of the plastic pieces on ford truck window regulators will fail sooner or later, and i seriously doubt that the 2004 ford f-150 truck is the only model year that contains plastic parts in the window regulators. $70 to replace a failed piece of plastic that initially probably cost ford about 39 cents to produce is a sad commentary on quality. | |||
| 01/15/2005 | 15000 | ||
| Tl* the contact owns a 2004 ford f-150. the contact stated that the rear driver side window suddenly shattered. the rear passenger side window fell into the door panel three different times prior to the failure and the front passenger side window fell into the door panel once. the vehicle was not repaired. the approximate failure mileage was 15,000. | |||
| 01/15/2005 | 15000 | ||
| Tl- the contact owns a 2004 ford f-150. the contact stated that the rear driver side window suddenly shattered. the rear passenger side window fell into the door panel three different times prior to the failure and the front passenger side window fell into the door panel once. the vehicle was not repaired. the approximate failure mileage was 15,000. kmj | |||
| 11/04/2009 | 56000 | ||
| Tl* the contact owns a 2004 ford f150. the contact stated that while driving 60 mph, the driver's side window fell into the door panel abnormally and exhibited a loud bang. the dealer was notified who advised the contact that the window regulator would need replacing. the remaining three windows regulators were also previously repaired by the dealer due to the same failure. the manufacturer was notified who provided no assistance. the failure mileage was 56,000 and the current mileage was 58,000. | |||
| 11/04/2009 | 56000 | ||
| Tl-the contact owns a 2004 ford f150. the contact stated that while driving 60 mph, the driver's side window fell into the door panel abnormally and exhibited a loud bang. the dealer was notified who advised the contact that the window regulator would need replacing. the remaining three windows regulators were also previously repaired by the dealer due to the same failure. the manufacturer was notified who provided no assistance. the failure mileage was 56,000 and the current mileage was 58,000. kmj | |||