Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
TSB-12-8-108/01/201210048099Ford/lincoln/mercury: may have sludge buildup in throttle body leading to less airflow or engine idling rpm fluctuation and hard starts or battery disconnect or dead battery after keep alive memory (kam) clear. models 2003-05 thunderbird12/12/2012
ELECTRICAL SYSTEM - SOFTWARE
AS-2176903/01/201110039053Ready07/06/2011
AS-2176903/01/201110039053Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm07/06/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
02/05/2012140000
 While driving truck it shut off suddenly without and warning, driver fuel pump control module. this unit is located in an area that is highly corrosive and has no protection against the elements. when this part failed i was driving in a parking lot at a low speed however i was told it can happen any time at all. once this part goes the vehicle is totally inop. i had to have the truck towed in to the dealer and the part replaced at a cost of $356.00 labor $125.00 parts. i was also told i was lucky it took this long and had better plan on doing it again in the near future as it is a common issue with all ford trucks. ford redesigned the part but the service manager told me it will happen again as it is only nickel coated and offers no protection from the elements.
07/15/201175000
 My wife and baby were travelling down the 405 freeway at 70mph when out of no where the trucks dashboard lit up and the truck completely shut down in the fast lane. the gas pedal did nothing and there was no way out of the fast lane safely. i normally wouldn't file a complaint except in this situation we had just purchased this certified used vehicle, it put my family in extreme danger, and the service consultant at ford had indicated to me that this was a common problem with the f150 model. i was informed that it was the electronic throttle body or electronic throttle sensor that had gone out and that the service consultant had seen it on ford f150 trucks ranging from brand new to older models.
08/30/201130851
 Vehicle does not start, after spending weeks at the dealership and haveing the pcm replaced...it ran for a few days and now again it will not start. the driver is stranded again out on a remote job site. this problem has been ongoing now for two years. ford has not been able to get it repaired.
08/15/201130565
 This vehicle has had a minimum of 200 no start conditions since we purchased it. it has been to the dealership 20 or more time for this problem. they can not or will not fix it
06/21/201130272
 This vehicle has experienced a no startn condition 40-50 times since we purchase it. it has been to the local ford dealership multiple times(20 or more) for the condition. this vehicle is operated by the charleston county public works department and has repeatedly stranded our employee at rem,ote locations around the county and prevented the emplyoee from responding to work assignments. between the dte of 6/21/11 and 7/5/2011 ot has been towed to the dealership four times!!!!
01/21/201158000
 Defective spark plugs in 2007 ford f150 5.4 l 3valve v8. i was informed by my mechanic at ford that there is a strong possiblity that one or all of my spark plugs might break during removal, and that it will cost an additional 90.00 to extract each broken plug. in fact there is a tsb bullitin with procedures to address this issue. tsb 08-1-9 . i can not believe that in the modern age we have such a defective situation. and no remidy. ford has stated that they will not address this problem until there are sufficient complaints and instructed by your agency. leaving those owners of the 5.4l engine to foot the repair bill on an otherwise simple process for other vehicles. in additionthe ford manual states the spark plugs are good for 100,000 mi. but the service department highly recommends replacing the spark plugs at 60,000 mi to prevent seized spark plugs. quite a contradiction. if this is poor engineering on fords part, the consumer should not have to bear the burden.
03/13/200980001
 Battery dead after less than 2 years. dealer will not replace. dealer claims non-eom stereo drains battery in only minutes. stereo unhooked.. problem persists. the truck took a couple of retries to get it from start to finish of a tx state inspection because the battery dies, even after charging overnight. last time. it got through inspection, but needed a jump start after inspection. i contacted ford customer service. the csr informed me that they are going to believe their dealer over a customer. no help. *tr
10/27/200818600
 Tl*the contact owns a 2007 ford f-150. while the vehicle was parked, the dashboard caught fire. the fire department was called to extinguish the fire and a police report was filed. the contact has pictures of the incident. prior to the failure, he smelled a burning odor coming from the front end of his vehicle. in addition, the vehicle was experiencing difficulty starting on a constant basis. the current and failure mileages were 18,600.
06/05/2007265001
 I was involved in a motor vehicle accident in which my airbag deployed at which time, and although i had slammed on my brake, my trucks accelerator stuck causing my truck to proceed at an accelerated speed pushing the car i had just hit and veering off the road and hitting some trees and brush. i slammed on my brake once again stopping the truck. *tr
05/23/20071800108/01/2006
 Tl*the contact owns a 2007 ford f-150. the vehicle had been driven approximately 20 miles and was parked for approximately 15 minutes. the contact noticed smoke coming from the interior of the vehicle, followed by the engine compartment. the cause of fire is still under investigation. the engine size was unknown. the current mileage is 16,000 and failure mileage was 1,800.
ELECTRICAL SYSTEM - IGNITION
12/01/200712206/23/2007
 Tl*the contact owns a 2007 ford f-150. the vehicle was rebuilt. the ignition key becomes stuck in the ignition after the vehicle is parked, while attempting to shut off the engine. the brakes only operate normally after driving two miles. the failure mileage was 12 and current mileage was 6,300.