Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/13/2012 | 156000 | 2 | |
| Hankook dynapro atm 285/55/r20 tires developing severe sidewall crack. purchased 4 about a year ago. had to replace 2 this spring and now have to replace 2 more again which means i will have spent an additional $800 for adjustments. tires are religiously checked and are rotated every 10,000 miles. *tr | |||
| 09/13/2012 | 156000 | ||
| Hankook dynapro atm 285/55/r20 tires developing severe sidewall crack. purchased 4 about a year ago. had to replace 2 this spring and now have to replace 2 more again which means i will have spent an additional $800 for adjustments. tires are religiously checked and are rotated every 10,000 miles. | |||
| 03/20/2011 | 100000 | ||
| Tl- the contact owns a 2007 ford f-150 with michelin ltx m/s2 size p275 /65 r18. the contact stated that all four tires were wearing down in the middle abnormally. the contact took the vehicle to the dealer and was told that the tires were not covered under recall and they could only provide a 20 percent discount. the contact stated that the tires had a 75,000 mile warranty and the tires were only at 45,000 miles of usage. the dot number and vin were not available. the tire failure mileage was 45,000. the vehicle failure mileage was 100,000. kmj | |||
| 03/20/2011 | 100000 | ||
| Tl- the contact owns a 2007 ford f-150 with michelin ltx m/s2 size p275 /65 r18. the contact stated that all four tires on the vehicle are wearing down in the middle. the contact took the vehicle to the dealer and was told the tires were not under recall and there could only be a 20% discount. the contact stated the tires have a 75,000 mile warranty and the tires have 45,000 miles of use on them. the dot number was not available.the current mileage was 100,000. rl | |||
| 05/07/2007 | 12000 | 1 | |
| When i took my 2007 ford f150 in for tire rotation, the ford technician had said that i had cupped front tires, at that time mire tires had about 9 to 11 thousand miles on them and were only a few months old, ford would not cover the abnormal rounding of the tire and said i should buy some new ones from them. a few months later my other two tires had started forming balls on the inside side wall of the tire, which i was not aware until i went to get my state inspection sticker, the technician at pueblo tires told me i had several balls on the sides of my tires he also told me my vehicle would not pass inspection because the tread was to worn, he even showed me the tread levels with a tread meter and i verified there was not enough tread on the tires. the mileage on the truck at that time was only 15000 miles so i replaced them so it would bass inspection and for my safety and others as well.. when i purchased my vehicle it came with a manual stating how much air and how many miles a certain brand of tire was supposed to average mine said i should have gotten 30000 miles minimum before replacement, ford is obviously using false statistics to market these defective tires. *tr | |||
| 10/24/2009 | 35500 | 1 | |
| I had a blowout on the passenger front tire going 65 mph in the left lane of a highway. my 2007 ford 150- supercrew dropped down and immediately pulled right. i could not steer away from an 18 wheeler that was in the right lane. i bounced off the 18 wheeler and it knocked my wheel straight. i was able to gain control of my truck. i had $5000 in property damage . the 18 wheeler did go off the road and had $70000 worth of damage. the next morning after picking my truck up from the bodyshop i had another blowout on the front driver side. this time i was going 35 mph and was able to control my truck. the back tires were fine. these 2 blowouts occurred within 1. 5 hours of driving all in the front. tires are not designed to handle the excess weight of a f150 supercrew. i had bf goodrich long trail on my last supercrew and had excellent results. i spent $690 to replace all general ameritrac tires. *tr | |||
| 08/14/2009 | 19126 | 1 | |
| Bought new in 2007 ford f-150 pickup truck all original equipment and owner only 19,000 miles on original tires. blew out during normal dry driving conditions pulling a empty 16 ft trailer. if it hadn't been that it was the rear passenger side tire and late at night on a divided highway would have had a wreck. truck went all over the road due to the blow out. valve stem completely gone. these tires were the original hankook 17 inch tires that were sold with this truck and the truck only had 19k miles the whole side of the tire blew the tread is still there side of tire in shreds and no valve stem at all just an empty hole where it should be. if this had of been a steering tire could have possibly lost control. i still have 3 more of these tires on the truck; is there a recall on the stems or tires for these trucks what should i do? i currently have the spare on the truck will this happen to it? do the tires need replacing? they still have plenty of tread but are they defective/safe? will or shouldn't the truck warranty cover this? *tr | |||
| 08/07/2009 | 16000 | ||
| Tl*the contact owns a 2007 ford f-150. while driving approximately 35 mph, the drivers side rear tire became flat. the contact replaced the tire and continued to his destination. the dealer inspected the vehicle and determined that the valve stem caused the tire failure. the dealer replaced the valve stem on the tire that failed and checked the other tires. the vehicle is currently being repaired. the manufacturer advised him that the vehicle is under warranty; however, they will only replace defective parts but not parts. the vin was unavailable. the failure mileage was 16,000. | |||
| 07/28/2009 | 18521 | 1 | |
| Tuesday morning when i went out to my truck the tire looked to me to be low on air and low pressure light was on in the truck. i drove to my shop (approx. 7.2 mi.), took off the wheel to check for leaks (found non), checked the air pressure and it was at 28 lbs, i filled the tire with air to 36 lbs. the low pressure indicator light did not go out. i checked the other 3 tires and found them all to be low so i filled them with air to 36 lbs and the light went out. at the end of the day i drove home, then took my wife to dinner (approx. 5 mi.). when we pulled into the restaurant parking lot and turned right into a parking spot, the left front tire blew off the rim as i came to a stop. i am not as concerned about getting a | |||
| 05/23/2009 | 25569 | 1 | |
| 2007 ford f150 valve stem broke and caused a blowout on the highway. after recovering from being driven off the road, i noticed that my three other tires had cracked valve stems as well. ford needs to issue an immediate recall and deal with this hazard before someone gets killed or seriously injured. *tr | |||
| 02/20/2009 | 23000 | 1 | |
| In february, 2009, i experienced a low tire warning light on my left rear tire. i took it to wal-mart and the tech immediately knew it was the stem. he replaced the stem and balanced the tire. in march, 2009, my right rear went flat. same problem. if you move the stem, you can hear the air leak out. nitrogen in my case. the stem base appears to be too small for the rim. i have michelin p255/65r17 ltx a/s on my 2007 ford f150 crew cab. *tr | |||
| 12/31/2008 | 17000 | 1 | |
| On 12-31-08 had low tire light in truck. went to tire kingdom and was informed that i had a bad stem on drivers rear tire. item was replaced. on 1-2-08 low tire light again and returned to tire kingdom. this time it was the two front tires leaking air from the stems. on 1-4-08 i responded back to tire kingdom after reading that the ford f-150 was one of the types of vehicles that might have faulty stems. i contacted your office and was told to make sure i get the old stems replaced on my last two tires for safety reasons. i have the two stems now. the one that was on my passenger rear has a crack starting on it. the spare seems fine but was changed anyway. the numbers on both of the stems is tr 414 this is one of the numbers listed by the dill company as being defected. *tr | |||
| 01/01/2008 | 15000 | 1 | |
| I had filed a complaint #10229285 and nothing has be resolved to date i read others have had similar complaints and all related to ford. *tr | |||
| 04/06/2008 | 27466 | 1 | |
| 2007 ford f150 was leased from enterprise leasing on march 31, 2008 at gainesville, florida. the tire pressure monitoring system (tpms) showed low tire pressure at time of lease delivery. agent for enterprise had tires inflated at time of lease delivery. was informed by enterprise that tires and air pressure were fine. on april 6, 2008 (6 days later), the vehicle hydroplaned going 55 mph in 55 mph zone on straight, level roadway and crashed almost killing complainant and wife. discovered uneven tread on tires and defective tire valve stem on front passenger side tire. *tr | |||
| 12/14/2008 | 19000 | 1 | |
| Front left tire deflated rapidly while traveling on an interstate. before i could get safely off the highway the tire came apart. upon examination the only reason for the loss of air appears to be a cracked valve stem. i checked the other 3 wheels and found the valve stems all cracked. i could have had multiple tire failures! i purchased a new tire and am having all 5 valve stems replaced. this could very easily have been a deadly accident. ford customer service will not acknowledge that this is a defect, they say it falls under the 12 month tire warranty, my vehicle is 17 months old. *tr | |||
| 12/14/2008 | 19000 | 1 | |
| Tire failed on highway apparently due to cracked valve stem. *tr | |||
| 08/15/2008 | 1 | ||
| I have had 3 of the 4 tire valves leak 1 has leaked 2 times so a total of 4 leaks over the past 3 months. i have taken them to tire repair shops and also the ford dealer to fix. the dealer told me they thought it was because of harsh cleaners. i told them i don't use any. the tire repair shops told me they thought it was a problem with the valves. the dealer told me there was nothing they could do but do a repair and charge me that it wasn't a recall or warranty issue. i have been having wearing on my tires due to these problems. *tr | |||
| 07/01/2008 | 21100 | 1 | |
| I own a ford -150 super crew and i bought it in may of 2007. two months ago i had a valve stem blow out. i got it fixed. this past tuesday. i had another valve stem blow out. i took it to a tire repair shop and the other two valve stems we're dry-rotted. i had them replace all three. i believe there is a serious problem with ford putting on old valve stems. there is no way four valve stems should have dry rotted in 13 months. *tr | |||
| 06/28/2008 | 26723 | 1 | |
| Defective valve stems on ford f150 (2007). *tr | |||
| 06/16/2008 | 12000 | 1 | |
| I purchased a f 150 one year ago. i went into a store only to come out to a flat tire (minutes later). i took it to mincz tire, and the problem was a faulty valve stem. the same thing happened days later. all of the valve stems are cracking and must now be replaced. later that week, i saw a television report on faulty valve stems, so i decided to report. *tr | |||
| 06/16/2008 | 18670 | 1 | |
| Valve stem on ford f150 failed resulting on a flat tire on the highway. other three valve stems are currently cracking. *tr | |||
| 02/02/2008 | 1500 | 1 | 08/10/2007 |
| Excessive out-of-balance vibration with 20pirelli scorpion atr tires on 2007 f-150 fx4 4x4. have had tires wheels balanced- does no good. bought new tires and rims, still have same problem. ford service has added pinion angle shim kit- does not fix. service has replaced 1 original pirelli tire, and stated tire was out of round. they still believe tires problem, and supposed to meet w/ pirelli rep to have tires replaced, but have waited 2 1/2 weeks so far. the new toyo tires and rims were put back on, and still vibration. not as bad, but still vibrates at all speeds. there must be problem w/ front end or brakes, but ford service has not found yet. *tr | |||
| 11/20/2007 | 1 | 11/20/2007 | |
| I recently bought a new 2007 ford f-150 4 wheel drive. the vehicle had p275/65r18 tires. i would like to know how dot can allow a p tire, dot apu9au612407, to be installed on a 7700 gvw vehicle that will be used off road under max load. the p tires are for passenger cars and will not stand up under heavy off road use. the tires should be lt rated. my previous two new f-150 4 wheel drives had lt tires from the factory. i am told that now they are only installed on f-250 trucks. i believe the p tires constitute a safety hazard. *tr | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 06/25/2010 | 35200 | ||
| My 2007 ford f150 just experienced its 3rd valve stem failure from a topseal auto parts tr414 valve stem that is supposedly manufactured by shangai baolong automotive corporation. i received a notice from ford to check my valve stems back about a year and a half ago, but all of them appeared okay at the time i checked them and as i recall the bulletin did not insist that the vehicle needed to be inspected by a dealer. i experienced my first valve stem failure on 9/6/09 requiring a new tire. my dealership told me tough luck, saying i should have brought the vehicle in for it to be checked by them. i had to replace that tire myself for about $185. i then requested that the 3 remaining stems be replaced by the fugate motors dealership in el dorado springs, mo. the vehicle was still in warranty in september 2009. the dealer looked at the valve stems but said they did not have replacement stems and said they had checked the 3 remaining stems and they were fine and did not need to be replaced. while returning from colorado last week i experienced another failure on 6/24/10 requiring a changed valve stem at a walmart and and a 3rd failure on 6/25/10 which will require another new tire. the dealer and ford motor company now deny any responsibility for a shredded tire that could have caused a serious wreck. they also pointed out that my tire pressure sensor may be bad due to the extent of the tire shredding. they now also remind me that my vehicle is out of warranty. something is desperately wrong here! | |||
| 06/02/2009 | 17000 | 1 | |
| 1. tire pressure light alert, followed by immediate drop in tire pressure. tried to add additional air, but tire would not maintain air pressure. air could be heard escaping from valve stem. 2. tire pressure light would come on once about every 6 months since purchase of new vehicle. tire pressure was checked monthly. 3. serviced at nationwide, non-dealership service center; mechanic found 4 defective, unrepairable valve stems. replaced with new valve stems. was told by service manager to contact local dealership/manufacturer for reimbursement of parts. *tr | |||
| 05/23/2009 | 25569 | 1 | |
| 2007 ford f150 valve stem broke and caused a blowout on the highway. after recovering from being driven off the road, i noticed that my three other tires had cracked valve stems as well. ford needs to issue an immediate recall and deal with this hazard before someone gets killed or seriously injured. *tr | |||
| 01/01/2008 | 15000 | 1 | |
| I had filed a complaint #10229285 and nothing has be resolved to date i read others have had similar complaints and all related to ford. *tr | |||
| 04/06/2008 | 27466 | 1 | |
| 2007 ford f150 was leased from enterprise leasing on march 31, 2008 at gainesville, florida. the tire pressure monitoring system (tpms) showed low tire pressure at time of lease delivery. agent for enterprise had tires inflated at time of lease delivery. was informed by enterprise that tires and air pressure were fine. on april 6, 2008 (6 days later), the vehicle hydroplaned going 55 mph in 55 mph zone on straight, level roadway and crashed almost killing complainant and wife. discovered uneven tread on tires and defective tire valve stem on front passenger side tire. *tr | |||
| 11/11/2008 | 22100 | 1 | |
| I had 3-flat tires within 2-months and after carefully examining the tires myself, i found out the valve stems are cracking. the dealer actually admitted they have seen a few of these, and after i showed them mine they admitted they were cracked. i had to spend 5-hours arguing with them before they agreed to replace the faulty valve stems for free. in the past two months i have had 3-flat tires. i just had one on nov. 11th, and the reason was a cracked valve stem allowing air to release from the tire. fortunately i noticed this before an accident occurred. *tr | |||
| 11/03/2008 | 22820 | 1 | |
| Valve stem failure. there were actually 2 failures in two weeks, the first one being on oct. 20th, 2008. came out of the house and the tire was flat. there was no sensor light on previous to the flat tire. on inspection at the tire dealer it was determined that it was a faulty valve stem, which was then replaced and that tire was fine. second incident on date recorded below i was exiting the freeway, the tire went totally flat and the sensor light came on simultaneously. by the time i could pull over onto a side road the tire was destroyed and the valve stem was missing. took truck to dealership, where they found another valve stem ready to fail. *tr | |||
| 11/01/2008 | 11000 | 1 | |
| I just want to report that on my 2007 ford f-150 pickup i have had three valve stems break causing flat tires. i am 56 years old and don't think i have ever had a valve stem break like this, much less 3. when i did an internet search on this problem it looked as if others were having the same problem because of faulty chinese made valves, i just thought i needed to report it, i felt this could be a dangerous situation. *tr | |||
| 10/18/2008 | 14531 | 1 | |
| On october 18, 2008, and while driving from collinsville, oklahoma to wichia, kansas to attend a wedding, the low tire pressure warning became lit (and was accompanied with an audible alarm). upon arriving at the destination, it was noted that the rear passenger side tire was extremely low (approximately 10 psi). i went to the nearest convenience store and attempted to fill the tire (costing me 75 cents). i noted that the valve stem was leaking air as i filled the tire. since i had a long return trip home, and it was late in the day, i drove next door to firestone complete auto care at 2318 n. maize rd, wichita ks, ph: 316-773-2900, at 4:48 pm to have the valve stem replaced. they subsequently replaced the valve stem (total cost of $26.55) and i was back on the road an hour later at 5:49 pm. *tr | |||
| 09/01/2008 | 1 | ||
| Tire valves issues on dynapro as hankook p235 70r17 1085 m+s radial tubless rh 0302953 jnh 2606. leaking air. i am concern that the ford f150 that i own that uses these tires can rollover and hurt or kill my family. *tr | |||
| 07/01/2008 | 21100 | 1 | |
| I own a ford -150 super crew and i bought it in may of 2007. two months ago i had a valve stem blow out. i got it fixed. this past tuesday. i had another valve stem blow out. i took it to a tire repair shop and the other two valve stems we're dry-rotted. i had them replace all three. i believe there is a serious problem with ford putting on old valve stems. there is no way four valve stems should have dry rotted in 13 months. *tr | |||
| 01/07/2008 | 15000 | 1 | 03/31/2007 |
| Tl*the contact owns a 2007 ford f-150. the vehicle has hankook dynapro as tires, size p235/70r17s. the rear passenger side tire was replaced because it kept leaking air. three hours after the tire was replaced, the contact had to take it back to be repaired. the three remaining tires have been repaired for the same leakage issue. the sensor light for the tires continuously illuminates. speed was not a factor. the contact intends to take the vehicle to the dealer on march 30, 2008 for the fifth time concerning this failure. the current mileage was 17,000 and failure mileage was 15,000. updated 06/17/08. *lj it was determined that the valve stem was bad. | |||
| TIRES - TREAD/BELT | |||
| 09/01/2007 | 14000 | 1 | 02/28/2007 |
| Tl*the contact owns a 2007 ford f-150. the vehicle has continental general tires. while driving 60 mph, the driver side rear tire failed without warning. the contact had to maneuver the vehicle off the road. roadside assistance arrived and changed the tire. the dealer and manufacturer of the tire were notified and they both stated that they were not responsible. the contact still has the tire in his possession. the dot number was unknown. the current mileage was 14,800 and failure mileage was 14,000. | |||
| TIRES - VALVE | |||
| 02/01/2009 | 22000 | 1 | |
| Tire valve stem failure on my 2007 ford f150. i've received ford's safety notice 5 months after one of my tire valve stems have failed. their notice gave no indication that they intend to replace the defective valve stems. their remedy as outlined for correction of the problem by monthly inspection of valve stem is far from corrective or preventive. i had very recently checked tire pressure, and inspected tires, valve stems, and lug nut torque prior to a long trip when my valve stem failed. fortunately their was not an accident related to this failure. however, if there have been other accidents related to this problem: you may contact me for any litigation testimony. *tr | |||
| 02/03/2009 | 25000 | ||
| Tl*the contact owns a 2007 ford f-150. while driving 30 mph, the contact noticed that the front passenger side tire was losing air. she took the vehicle to a repair shop and the mechanic stated that they could not repair the tire. the valve stem had a sensor, but it was cracked. she took the vehicle to the dealer and they repaired the tire and replaced the valve stem; however, they would not replace the remaining stems. a report was filed with the manufacturer and they stated that the stems were not damaged; therefore, the dealer did not need to be replace the stems. the valve stem information was unknown. the current and failure mileages were 25,000. | |||
| 02/09/2009 | 26183 | ||
| Tl*the contact owns a 2007 ford f-150. while driving approximately 68 mph, the front driver's side tire rapidly lost tire pressure. as the contact was changing the tire, he noticed that the valve stem was cracked. the tire was replaced and he is in the process of notifying the manufacturer. he still has possession of the failed component. the equipment and tire information was unknown. the failure and current mileages were 26,183. | |||
| 11/01/2008 | 11000 | 1 | |
| I just want to report that on my 2007 ford f-150 pickup i have had three valve stems break causing flat tires. i am 56 years old and don't think i have ever had a valve stem break like this, much less 3. when i did an internet search on this problem it looked as if others were having the same problem because of faulty chinese made valves, i just thought i needed to report it, i felt this could be a dangerous situation. *tr | |||
| 10/18/2008 | 14531 | 1 | |
| On october 18, 2008, and while driving from collinsville, oklahoma to wichia, kansas to attend a wedding, the low tire pressure warning became lit (and was accompanied with an audible alarm). upon arriving at the destination, it was noted that the rear passenger side tire was extremely low (approximately 10 psi). i went to the nearest convenience store and attempted to fill the tire (costing me 75 cents). i noted that the valve stem was leaking air as i filled the tire. since i had a long return trip home, and it was late in the day, i drove next door to firestone complete auto care at 2318 n. maize rd, wichita ks, ph: 316-773-2900, at 4:48 pm to have the valve stem replaced. they subsequently replaced the valve stem (total cost of $26.55) and i was back on the road an hour later at 5:49 pm. *tr | |||
| 09/16/2008 | 20000 | 2 | 03/18/2007 |
| Tl*the contact owns a 2007 ford f150. the vehicle has tech international valve stems, model tr414. the contact stated that both rear tires blew out due to faulty valve stems. he replaced all but three tires on the vehicle and recently discovered a recall for tech international valve stems. updated 11/10/08 *bf the consumer replaced the valve stems on all of the tires. updated 11/13/08. *jb | |||
| 08/21/2008 | 29870 | 1 | |
| Tire leaking from faulty valve stems. *tr | |||
| 01/07/2008 | 15000 | 1 | 03/31/2007 |
| Tl*the contact owns a 2007 ford f-150. the vehicle has hankook dynapro as tires, size p235/70r17s. the rear passenger side tire was replaced because it kept leaking air. three hours after the tire was replaced, the contact had to take it back to be repaired. the three remaining tires have been repaired for the same leakage issue. the sensor light for the tires continuously illuminates. speed was not a factor. the contact intends to take the vehicle to the dealer on march 30, 2008 for the fifth time concerning this failure. the current mileage was 17,000 and failure mileage was 15,000. updated 06/17/08. *lj it was determined that the valve stem was bad. | |||