Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/11/2013 | 114628 | ||
| I decelerated and turned a corner onto a two way street. i thought i had hit ice as my 2007 f150 truck acellerated and swerved into the other lane. my foot was on the brake and my tires were screeching as i landed on a snowbank on the other side of the highway. i had to apply heavy pressure to the brake to stop! it was not human error nor ice! very recently the speed control had stopped working on the vehicle. | |||
| 08/11/2010 | 50013 | 1 | |
| After replacing the front brake rotors and brake pads during 8/07/10 - 8/10/10 to try and alleviate a problem with the brake pedal traveling past the accelerator when braking (normal braking), i had to return to the dealership with the same problem. it is a safety issue as i cannot allow anyone else to drive the truck who is not familiar with the problem. the dealership kept the vehicle from 8/11/10 through 8/25/10 with the service manager driving it every day to and from work to see if the problem could be replicated. the service manager said he noticed the same problem with the brake pedal going past the accelerator with normal braking; however, did not happen everytime. i agreed with that. after the service manager called the factory representative to discuss the problem, the factory representative said there is not a known problem and the braking system was within specifications. i was told by my dealership that ford does not recognize the problem and they could not resolve the issue for me. it appears to be a design problem, as i drove several 2007 and 2008 f-150's that the dealership had on the lot. each one of them had the problem i noted above. the 2009 f-150 does not have the braking problem i found out when i test drove one. the service manager at my dealership told me that the entire braking system was re-designed for the 2009 model year. *tr | |||
| 12/07/2012 | 109900 | 1 | |
| I was stopping and about to park into a parking stall. as i was applying my brake, the vehicle suddenly accelerated. it jumped a curb, crossed a landscape island, took down shrubs, then stopped on the other side. it happened few other times, but not to this extend. other times i thought i may have accidentally pressed on the gas pedal, and did not pay too much attention. one other time it happened, it was raining when i thought perhaps it was the rain that caused it. *tr | |||
| 04/15/2012 | 83000 | ||
| Tl* the contact owns a 2007 ford f-150. while driving approximately 40 mph, the vehicle began to decelerate independently. the vehicle increased acceleration after continually applying the accelerator pedal. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 83,000. | |||
| 11/03/2012 | 57319 | ||
| Tl* the contact owns a 2007 ford f-150. the contact stated that while driving 55 mph with the cruise control activated, the cruise control system suddenly stopped functioning with the illumination of the wrench warning icon. the vehicle was taken to an independent mechanic for diagnosis where it appeared that the power steering bearing failed and the serpentine belt became detached from the vehicle. as a result, the serpentine belt erroneously came into contact with the engine temperature sending unit and fractured the wires from the sensor, struck the clutch fan and was destroyed. the failure caused all of the plugs and wires to be exposed. the vehicle was taken to the dealer for diagnosis where the sensor unit, power steering pump, clutch fan and all associated parts were replaced. the manufacturer was notified and lodged a complaint. the failure and current mileage was 57,319. | |||
| 04/15/2012 | 83000 | ||
| Tl- the contact owns a 2007 ford f-150. while driving approximately 40 mph, the vehicle began to decelerate independently. the vehicle increased acceleration after continually applying the accelerator pedal. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 83,000. kmj | |||
| 04/15/2012 | 83000 | ||
| Tl- the contact owns a 2007 ford f-150. while driving approximately 40 mph the vehicle began to decelerate on its own. the vehicle increased acceleration after continually applying the accelerator pedal. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 83,000. da | |||
| 11/11/2008 | 10000 | ||
| Tl* the contact owns a 2007 ford f-150. the contact stated that when the brake was depressed, the engine rpms would increase abnormally, causing the vehicle to rapidly accelerate. the contact had to apply abrupt pressure to the brakes and shift into neutral in order to stop the failure. the vehicle was taken to the dealer however, the technicians were unable to diagnose the failure. the failure mileage was 10,000 and the current mileage was 21,000. | |||
| 11/11/2008 | 10000 | ||
| Tl- the contact owns a 2007 ford f-150. the contact stated that when the brake was depressed, the engine rpms would increase abnormally, causing the vehicle to rapidly accelerate. the contact had to apply abrupt pressure to the brakes and shift into neutral in order to stop the failure. the vehicle was taken to the dealer however, the technicians were unable to diagnose the failure. the failure mileage was 10,000 and the current mileage was 21,000. kmj | |||
| 05/19/2012 | 12750 | ||
| Tl-the contact owns a 2007 ford f150. the contact stated that while sitting at a traffic stop, the rpms increased excessively. the vehicle was put into park, turned off and once restarted the vehicle hesitated before resuming normal function. the vehicle was taken to the dealer who inspected the failure but could not locate the problem. the manufacturer was notified of the issue who advised the contact that there were no recalls and offered no further assistance. the failure mileage was 12,750. kmj | |||
| 05/19/2012 | 12750 | ||
| Tl-the contact owns a 2007 ford f150. the contact stated the vehicle was at a stop sign when the rpm started to revved excessively. the vehicle was put into park turned off and on and as it restarted it hesitated and then went back to normal. the vehicle was taken to the dealer who inspected the failure but could not find the problem. the manufacturer was notified who stated there are no recalls or warranty and offered no other assistance. the failure mileage was 12,750. mw | |||
| 06/10/2009 | 50000 | ||
| I read an article in the newspaper about an investigation you are doing on ford taurus and sable vehicles in the 2001 to 2006 model years for accelerating on their own. i purchased my truck in february of 2009 used and, in the three years i have owned it, it has done the same thing on four seperate occasions. i had it checked out by the local ford dealer in my home town and they could find nothing wrong with it. nothing showed up on their electronic equipment. the first time it happened, i was unhooking my travel trailer and put it in drive to pull away and it surged forward in my driveway. the second time, i was in a crowded parking lot and it surged forward while i was trying to park. the third time, i was pulling out of my driveway. the fourth time, i was pulling into an automated car wash and nearly ran past the attendants and nearly crashed into the equipment. each time i was able to shift it into neutral and turn the engine off. it revs up so much that i can't hold it with the brake. i think this sounds like what you are investigating on the other vehicles and it may be happening in a wider range of ford vehicles. i would love not having to worry about when it will happen next. | |||
| 07/01/2010 | 30000 | ||
| Tl-the contact owns a 2007 ford f-150. the contact stated that while stopped, there was an increase in the engine rpms. the failure had since recurred on two occasions. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 30,000. the vin was unavailable. sm. | |||
| 07/15/2011 | 75000 | ||
| My wife and baby were travelling down the 405 freeway at 70mph when out of no where the trucks dashboard lit up and the truck completely shut down in the fast lane. the gas pedal did nothing and there was no way out of the fast lane safely. i normally wouldn't file a complaint except in this situation we had just purchased this certified used vehicle, it put my family in extreme danger, and the service consultant at ford had indicated to me that this was a common problem with the f150 model. i was informed that it was the electronic throttle body or electronic throttle sensor that had gone out and that the service consultant had seen it on ford f150 trucks ranging from brand new to older models. | |||
| 08/04/2011 | 89000 | ||
| Tl-the contact owns a 2007 ford f-150. the contact stated while driving 70 mph the vehicle suddenly accelerated without warning. the contact applied the brakes and the vehicle begin to jerk. the contact was able to stop the vehicle and shut it off. the contact restarted the vehicle and was able to drive the vehicle home with no problems. the contact stated the sudden acceleration could have lead to a major crash. the contact stated the vehicle was unsafe to drive. the failure mileage was 89,000. jo | |||
| 05/20/2011 | 45000 | ||
| My f150 with about 45000 miles has twice had an engine surge as i pulled to stop with my foot on the brake. it basically revs to about 4500 rpm for about 3 seconds. i brought it into the dealer twice. the first time the charged me about $140 to reset my computer chip. the second time i brought it in and they said there were no recalls and basically i should pay 300+ and replace the throttle body. i'm certain there is a defective chip of some sort so replacing a mechanical device will not solve the problem. i'm glad i read these bulletins because i know this should be a major recall. i am saving this email in case i damage property or run someone over at an intersection or parking lot. please respond to me to let me know what it will take for a recall to occur. it does scare me to drive my truck! the first time i ended up in the intersection and the second, i almost hit the car in front. | |||
| 01/17/2011 | 45000 | ||
| Tl* the contact owns a 2007 ford f-150. the contact stated that when attempting to decelerate, the vehicle would abnormally accelerate intermittently. the vehicle was taken to an authorized dealer where she was advised that the vehicle would have to remain with the dealer until they were able to duplicate the failure. the vehicle was not repaired. the failure mileage was approximately 45,000. | |||
| 01/17/2011 | 45000 | ||
| Tl-the contact owns a 2007 ford f-150. the contact stated that when she would go to decelerate the vehicle would accelerate instead. this failure has occured on a intermittent basis. the vehicle was then taken to the dealer and they advised her that she would need to leave it there so they could try an reenact it. the vehicle has not been repaired. the failure mileage was approximately 45,000. tb | |||
| 12/21/2010 | 55000 | ||
| Tl-the contact owns a 2007 ford f-150. while shifting from park to reverse the vehicle surged backwards until heavy pressure was applied to the brake pedal. the vehicle was not taken to have the failure diagnosed. approximately 4 days later the failure recurred while decelerating from approximately 5 mph. the vehicle was involved in a crash after it would not stop when the brakes were applied. the vehicle was towed to an authorized dealer where they were unable to diagnosed the failure. the vehicle was repaired for the body damages. the failure and current mileages were 55,000. sm. | |||
| 10/26/2010 | 44000 | ||
| I bought a new 2007 ford f150 in 2007. it is now 2010 with 44k miles. i have had multiple issues since i purchased it with the emer. brake, tires and front end popping, but today was the worst! i was driving approx 50 mph took my foot off the gas and my truck began accelerating! i started braking and it failed to slow down as it approached 60mph. i put both feet on the brake practically standing on it using the steering wheel for leverage and it did finally slow to almost a stop but the engine was revving very loud and you could feel the truck pulling forward as i had the brake to the floor. i had to start cutting the steering wheel to the left to keep from hitting a car in front of me at the stop light. i finally in panic mode kept my feet on the brake, engine revving the whole time and shifted into park. it finally stopped and the engine slowed. i was scared to put it back into drive. i did however put it in drive and slowly started moving forward as a policeman behind me blue lighted me to pull over. i was relieved to see him thinking he had witnessed the event and was going to hlep. i was physically shaking and my 7 year old was crying very scared asking me, mommy why did our truck not stop and sound like a race car? i asked the policeman did you see what happened? he said, yes mam i saw you trying to stop but that isnt why i pulled you, i clocked you going 60 in a 45 approaching the light. i tried to explain to him what happened. he did see how the truck didnt want to stop but had to ticket me never the less because of the accelleration. i just got home and started looking online to see if there is a recall and found that there are 148 other complaints about this issue with no recall or explaination from ford! i am taking my truck tomorrow to the shop to have it checked and the computer scanned for any error codes! we could have been killed or killed someone else! please dont wait like toyota until someone dies to fix this problem! please help! | |||
| 06/07/2010 | 4000 | ||
| Tl- contact owns a 2007 a ford f150. when the cruise is set and the brake is depressed the cruise control should cancel, but the contact vehicle cruise control doesn't cancel and in numerous occasion while driving with the cruise control set at 65mph he was able to avoid crashing several times. the vehicle was taken to the dealer numerous times for the failure. the dealer diagnosed didn't locate a failure code. the vehicle was taken to a garage. the garage diagnosed advised the failure could be caused by a vacuum leak. the manufacturer was contacted they advised the vehicle could be traded. the failure mileage was 4,000 and the current mileage was 12,500. li | |||
| 09/16/2009 | 42000 | ||
| Tl-the contact owns a 2007 ford f-150. while driving approximately 1 mph he applied pressure to the brake pedal and that pedal depressed down until his foot was also applying pressure to the accelerator pedal. he had to quickly maneuver his foot off the accelerator pedal to prevent the vehicle from accelerating. the vehicle was taken to an authorized dealer where he was informed there were no repairs for this type of failure. the vehicle was not repaired. the failure began to recur intermittently so the vehicle was taken back to an authorized dealer where he was again informed there were no repairs for this type of failure. the vehicle was not repaired and the failure continues to recur intermittently. the failure mileage was 42,000 and the current mileage was 50,000. the vin was unavailable. sm. | |||
| 04/09/2010 | 16402 | ||
| Tl* the contact owns a 2007 ford f150. while driving at relatively low speeds of 5 mph and pulling into a the driveway, the vehicle abnormally accelerated without warrant. the vehicle proceeded to crash through the garage door. the contact was uninjured yet the vehicle sustained substantial front end damage. the dealer was unable to duplicate the failure and advised there was nothing wrong with the vehicle. the vehicle was not repaired. the failure and current mileages were 16,402. | |||
| 04/28/2010 | 26072 | ||
| On 4-29,2010 i was driving at about 25 mph with my foot on the gas pedal when without warning, the engive reved up and the truck accedlerated on its own. taking my foot off of the gas, i put the brake on, the truck continued to accelerate and was lurching, the tirew were squealing, but i was not slowing down, i was going about 60 mph by now, the engine was still accelerating, i turned the ignition off, and was coming to a stop slowing, there was an intersection with cross raffic in front of me.. i was sitll moving.. so i jammed it into park to stop.. i restarted it in a few seconds thnking i could move it out of traffic, but when i stared it the enjine was still racing. i had the car towed to theadore robbins ford in costa mesa ca. they had the truck 2 day,s and were unable to recreat the situation, fixed nothing and returned the truck to me. the truck is a 2007 f 150 with 26,072 miles on it. | |||
| 01/01/2010 | 1 | 1 | |
| 2007 ford f150 has a problem with the placement of its gas and brake pedal. when braking you accidentally hit both pedals which causes you to accelerate. i just purchased this truck and noticed this issue. my brother also noticed this. if i lend my truck out i make sure i inform the person about this problem. when searching the web many other sites are addressing this safety issue of acceleration when braking. i wonder what your agency is doing regarding this safety problem? the public is aware of it so much so they are posting about it. ford knows about this, customers have complained. so when is your agency going to acknowledge and address this safety issue? *tr | |||
| 08/29/2008 | 46000 | 1 | |
| My 2007 ford 150 has 46,000 miles on it. i was moving it in the drive way at a very slow speed and all of a sudden it accelerated and the more i tried to step on the brake the faster it went. very scary! i think what is more scary is there are several other people that have this complained. i am taking it to the shop this week but the more i read the more i am convinced they will not find anything. *tr | |||
| 02/27/2008 | 4100 | 2 | 09/27/2007 |
| 2/26/08 sudden acceleration at stop light - lurched forward almost hit vehicle turning left in front of me. took to dealership....dealer could find nothing but replaced fuel throttle body. the next day, i picked up the vehicle, drove <30 miles and it happened again while at full stop - hit vehicle in front of me...3 injuries. *tr the occupants in the vehicle the consumer hit were injured. updated 07/22/08 updated 03/08/10 the consumer no longers owns the vehicle. updated 04/07/10.*jb the cosumer received a denial letter from ford, stating they would not provide any assitance. updated 05/04/10.*jb | |||
| 10/03/2007 | 195000 | 1 | 05/01/2004 |
| Tl*the contact owns a 2007 ford f-150. two hours after the vehicle had been driven, it caught fire under the hood. the vehicle was included in recall number 05s28 for the vehicle speed control. ford stated that a recall letter was sent to the contact; however, the contact disagreed. the current and failure mileages were 195,000. *updated 12/12/2007 *bf cleveland fire report. updated 12/12/07 *tr | |||
| 07/04/2007 | 2800 | 2 | 03/01/2007 |
| Tl*the contact owns a 2007 ford f-150. the contact stated that the vehicle accelerated from 0 to approximately 25 mph without warning, while the brake pedal was depressed. the dealer was unable to duplicate the failure. the current mileage was 3,000 and failure mileage was 2,800. updated 02-01-08 *bf | |||
| 07/13/2007 | 3 | 07/05/2006 | |
| 2007 ford f150 - unwanted acceleration: we have had this vehicle for less than a month and have had three instances of unwanted acceleration. while backing out of the driveway and braking for entering the roadway, the vehicle suddenly started revving very high; to stop this we had to put the vehicle in park. all three times we've experienced this unwanted acceleration has been in different scenarios. *tr | |||
| 06/10/2007 | 200 | 2 | 05/27/2007 |
| I filled the truck up with gas and it is still showing empty?. 4 times the truck has revved without touching the pedal(in or out of gear)?. *tr | |||
| 05/02/2007 | 3000 | 1 | 03/03/2007 |
| Our 2007 ford f150, which we owned for 2 months, caught fire and was completely destroyed. *jb | |||
| 03/20/2007 | 2968 | 1 | 12/13/2006 |
| Tl*the contact owns a 2007 ford f-150. while shifting the gear into reverse the vehicle accelerated backwards at full speed. the contact's vehicle struck another vehicle. when the contact shifted the gear into drive the vehicle continued to accelerate in reverse. the vehicle shut off moments after the gear was shifted into drive. once the engine stopped the vehicle was able to accelerate forward. the contact's insurance agencywas currently in possession of the vehicle for further investigation. the failure mileage was 2,968.*ak | |||
| 02/02/2007 | 900 | 6 | 01/17/2007 |
| Within a week of purchasing our 2007 ford 150 truck, we started having a problem with vehicle suddenly lunging forward whenever the vehicle was idling in drive while stopped (for red light, in turn lane, at pedestrian crossing, etc.). this sometimes occurred when the driver still had a foot on the brake, other times just as foot lifted from the brake, but always without driver touching the accelerator. incidents happened at least 6 times in one month and not consistently, which caught driver off guard even more. during one incident, a pedestrian was almost hit as she crossed the street at least several feet away from front of vehicle. incidents occurred randomly at least 6 different times throughout the month of february. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 11/06/2007 | 500 | 4 | 10/01/2007 |
| Tl*the contact owns a 2007 ford f-150. while driving 10 mph, the vehicle accelerated to approximately 15 mph without warning when the brake pedal was depressed. the contact felt that the failure was caused by unintentionally depressing the brake and accelerator pedals simultaneously. he also felt that the manufacturer designed the brake pedal too close to the accelerator pedal and that the accelerator pedal was mounted too high. the failure occurred on two other occasions. the dealer stated that the shoes he wore caused the failures. as of november 21, 2007, the dealer had not repaired the vehicle. the failure mileage was 500 and current mileage was 1,700. *updated 12/12/2007 *bf the consumer stated experienced an unintended acceleration for the 4th time. updated 12/12/07 *tr | |||
| 03/01/2007 | 200 | 4 | 03/01/2007 |
| Tl*the contact owns a 2007 ford f-150. while driving 4 mph, the contact depressed the accelerator and brake pedals simultaneously while attempting to apply the brakes. as a result, he crashed into another vehicle. the contact felt that the brake and accelerator pedals were placed to closely together. as of november 15, 2007, the dealer had not inspected the vehicle. the failure mileage was 200 and current mileage was 2,000. | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/03/2007 | 2 | 07/13/2007 | |
| 2007 ford f150.*jb | |||
| 06/14/2007 | 263 | 1 | 06/06/2007 |
| Tl*the contact owns a 2007 ford f-150. while driving 65 mph uphill, the vehicle accelerated without warning to 120 mph. the cruise control was activated at the time of failure. the contact depressed the brake pedal, but the vehicle failed to stop. he had to apply the parking brake and turn off the ignition to stop the vehicle. the road conditions were clear. as of june 19, 2007, the dealer has not inspected the vehicle. the current mileage is 986 and failure mileage was 263. | |||
| 06/14/2007 | 253 | 1 | 06/06/2007 |
| Tl*the contact owns a 2007 ford f-150. while driving 65 mph with the cruise control activated, the vehicle began to automatically accelerate. the speedometer indicated that the vehicle accelerated to 125 mph. the contact attempted to disengage the cruise control and pump the brake pedal in order to decelerate. the contact had to shut the engine off and apply the brakes in order to stop the vehicle. the current and failure mileages were 253. | |||