Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
09/05/201298000
 Tl* the contact owns a 2008 ford f-150. the contact stated that while attempting to stop, the vehicle suddenly accelerated. as a result, the vehicle crash into a stone wall. the driver sustained minor bruising and a police report was filed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 98,000.
09/05/201298000
 Tl - the contact owns a 2008 ford f-150. the contact stated that while attempting to stop, the vehicle suddenly accelerated. as a result, the vehicle crash into a stone wall. the driver sustained minor bruising and a police report was filed. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 98,000. mah
04/02/2012301/25/2012
 2008 ford f-150. consumer states acceleration issues with vehicle *tgw the consumer stated he began experiencing sudden acceleration problems in early april 2012. the first time it occurred, he was backing down a boat ramp, when all of a sudden, the vehicle accelerated. the consumer had the brake pedal all the way to the floor. finally, he used the emergency brake to stop the vehicle. the vehicle was taken to the dealer for a an inspection. however, the dealer was unable t duplicate, the consumers concern. after leaving the dealership, driving at a very slow speed, he applied the brake, but the vehicle suddenly accelerated out of control and onto the interstate. the consumer stated he had the brake pedal to the floor, the engine was racing at high rpm's and at that point, he slammed the transmission into park. the consumer stated he has experienced sudden acceleration on several occasions. *jb
02/25/201253000
 While backing up truck accelerated on its own,also did the same when stopped at a light
09/01/201139000
 Tl* the contact owns a 2008 ford f-150. the contact stated that the accelerator pedal became stuck in open throttle mode and the vehicle accelerated abnormally, causing the contact to crash into a pole. the vehicle was not inspected by the dealer or repaired. the vin was not available. the failure and current mileages were 39,000.
09/01/201139000
 Tl- the contact owns a 2008 ford f-150. the contact stated that the accelerator pedal became stuck in open throttle mode and the vehicle accelerated abnormally, causing the contact to crash into a pole. the vehicle was not inspected by the dealer or repaired. the vin was not available. the failure and current mileages were 39,000. kmj
07/16/2011126000
 Stop at gas station and turned truck off and entered store. returned to truck and cranked. put in drive drove around station to entrance of main highway. about 20 yards to stop sign to highway i was going about 5 mph and i lifted right foot off of gas pedal to apply brake. the truck slowly started to speed up. i applied the brake with one foot and the truck started to apply more gas until i had both feet on the brake and pushing as hard as possible and it was pushing me toward the highway in front of a oncoming car. the back tires started to spin. i put the truck in neutral the engine reeved to around 6-1/2 rpm before i could turn the switch off. i sit there for about 30 seconds with engine off then restarted the truck and it was ok.. i have an appointment on 7/18/2011 with a ford dealership to have the truck looked at. i have looked over your web site and there has been many other f 150 trucks with the same problem it seems as mine. i think you need to think about talking to ford motor company about a possible recall. i have a 17 year old daughter that sometimes drives my truck and that was the first thing that i thought of. what if she had been driving when this happened, would she have reacted as fast as i did before being pushed out in front of the oncoming car.. just something to think about..
07/01/20093400
 Tl- the contact owns a 2008 ford f-150. the contact stated that the accelerator and brake pedals were extremely close together and on numerous occasions, would simultaneously depress both pedals. the manufacturer and dealer were contacted and expressed to the contact that they would call him back at a later date. the failure was not repaired. the failure mileage was 3,400 and the current mileage was 13,000. the vin was unavailable. kmj
07/01/20093400
 Tl- the contact owns a 2008 ford f-150. the contact stated that on numerous occasions the contact would press the accelerator and brake at the same time; claiming that the brake and accelerator pedals are too close together. the manufacturer and dealer were contacted; and expressed to the contact that they would call him back. the failure was not repaired. the failure mileage was 3,400 and the current mileage was 13,000. the vin was unavailable. nw
08/12/2010
 Tl- the contact owns a 2008 ford f-150. the contact stated the gas pedal gets stuck on the vehicle. the contact was pulling into a parking lot and the vehicle sudden started to accelerate. the contact had to press down on the brake and put the vehicle in neutral in order to the get the vehicle to stop. the contact stated the front wheels kept spinning even thou the brakes were pressed and the tires left skid marks. the contact took the vehicle to the dealer and was told that they could not duplicate the failure. the failure mileage was unknown and the current mileage was 34,500.rl
12/29/201025000
 Tl - the contact owns a 2008 ford f150. the contact stated that while seating on a intersection with her foot on the break the car started accelerating. she stated that the vehicle went from 0 to 100 mph while she was holding the brakes. the vehicle was taken to the dealer and they were unable to duplicate the failure. the vehicle was not repaired. the failure and the current mileage is approximately 25,000. pm
03/07/2010200001
 I was applying the brake while traveling at 30 mph. as i braked, it was still accelerating even though the gas pedal was not being pressed down and it seemed it was going at fast rpms. the brake did slow the vehicle but not completely, and i had to shift to park then turn off the engine to stop the acceleration. *tr
02/25/2010857621
 Gas pedal was stuck and truck and could not stop truck until it hit the curb at the dealership. *tr
01/11/2010301/04/2009
 2008 ford f150 consumer stated that vehicle self-accelerated at full throttle. *bf the consumer stated he had his foot lightly on the brake pedal; when he shifted from park to reverse, the vehicle accelerated at full throttle and thrust backwards at an unsafe rate of speed. the consumer applied the brake immediately and shifted to park; the engine was still racing at full throttle. he shut off the engine, waited a few minutes and then restarted the vehicle again and drove home. on january 13, 2010, the same thing happened again. it happened for a third time while stopped at an intersection attempting to make a right turn, with his foot on the brake and the vehicle spontaneously accelerated. the dealer had the vehicle for 2 1/2 days, but they were unable to duplicate the problem. *jb
01/01/200910001
 The accelerator and brake are so close together on my 2008 ford f150 that i have on occasion accidentally pressed both the accelerator and brake pedals at the same time while braking. the first time it happened i did not know what was happening. the engine was revving up as i was applying the brake, so i applied the brake harder and the engine continued to rev higher until the truck lurched forward. this caught me by surprise and my foot came off the brake and the engine revved down. i realized that my foot had been on the accelerator the same time it was on the brake. since that first time, i know that if the engine starts revving while i am applying the brake that i have my foot on both and can angle my foot to the left to remove it from the accelerator while still keeping my foot on the brake. even so, one time i just missed hitting the car in front of me while stopping. this seems to me to be a dangerous design. when the engine begins revving for no apparent reason one tends to panic and steps harder on the brake which makes the problem worse. i think there needs to be a recall on this problem. *tr
02/02/2010272251
 I own a 2008 ford f-150 xlt supercrew / i have been having acceleration problems. once sitting at an intersection luckily i was the first one at the light this vehicle just started racing and took off on me luckily my light just turned green i put both feet on the brakes and it didn't do a thing as the tac was buried and engine revving as fast as it would go by then i was in the middle of the intersection and still out of control i put the truck into neutral the truck stopped but the engine was racing so fast i thought it was going to blow up i then put it in park and shut the truck off, i had my two boys 14 and 16 with me to witness this and we were all scared to death. i finally started the truck back up reluctantly but i was in the middle of the intersection and it was fine i pulled over into a shopping center trying to calm down and finally drove home with no other problems that day. since this was a weekend the ford dealership was closed so on monday morning i went to them they looked in their computer found no recalls and told me if i put it on the computer it would cost me 60 dollars.1 year later this same thing happened to me this truck took off on me like a rocket engine racing this time i was by myself on way to work i kept it on the road as long as i could then shot off into a field went approx.1/4 mile taking out stumps and trees in approx 8in.of snow then went airborne back over the road landing into a ditch up against two trees. i was semi conscious when i finally landed and stopped but all i could hear was this trucks engine racing as fast as it could go and i could see steam coming out of the front it scared me so i had the sense to put the truck in park and shut it off. been doing some research same company that makes throttle/sensors for toyota also makes them for ford. i truly believe this problem needs to be addressed asap. i'm lucky i'm still alive the next person might not be over this obvious throttle/sensor defect. *tr
01/12/20107400301/04/2009
 Tl*the contact owns a 2008 ford f-150. the contact stated the vehicle surges forward on many occasions. the vehicle would surge forward after shifting into drive and while stopped at a traffic light. the contact has taken the vehicle to a dealer but the dealer was unable to diagnose the failure. the contact was concerned that the failure may cause a crash while driving. failure mileage was 7,400. updated 2/22/10 *cn updated 05/17/10.*jb
10/11/200985005
 Vehicle is a ford f150 xlt 2008. vehicle was bought new from jack madden ford in norwood massachusetts. vehicle purchased approximately in april of 2008. problem with vehicle is when slowing down and coming to a stop the vehicle's engine accelerates and i have had to release foot brake and reapply. or i have had to put it in neutral to stop vehicle. one time i went through a stop sign because vehicle accelerated and lunged forward. i have had the vehicle back to the dealer about 4 to 5 times and they have found nothing. i have contacted the attorney generals office here in massachsuetts and she has contacted the ford representative but ford could not speak to her without a letter being sent to them. at present we are at a standstill . problem occurs occasionally and has happened about 8 to 10 times. this is an extremely dangerous situation and i am truly concerned about my safety and that of my wife's., not to mention other people being injured either walking in a crosswalk or in another vehicle. please contact me. *tr
06/29/200957001
 Owner of 2008 ford f-150 experienced spontaneous acceleration of vehicle at approximately 4800 miles and then repeated 3 times in one day at approximately 5700 miles. it happened twice while in drive and twice while in reverse. even while holding the brake pedal to the floor, the truck continued to accelerate to full throttle each time. with great difficulty, my husband forced the truck into neutral and then park, at which time the engine returned to a normal rpm. he turned the engine off and then back on. we took the truck to the ford dealership. our truck was left at the dealer overnight for a check over. the service agent stated that the computer did not record any issues and they were unable to duplicate our concern. the service agent stated that there was nothing on ford's site about our problems with the f-150's suddenly accelerating and they could not fix what wasn't broken. if this is not a safety issue, nothing is! especially since so many trucks are used for hauling heavy loads. this is not an issue of where the gas and brake pedals are located. after this happens once, you know where the brake pedal is!!! it is obvious that ford is not going to own up to this concern until enough injuries or deaths are reported. *tr
04/10/2009100001
 This ford f 150 pickup truck has the widest gas (accelerator) pedal i have ever seen and as a result, my right foot continues to press down on it even after i have started applying the brake pedal with the same foot. i have nearly collided with my working partner and a boat trailer three times in the past month as we were trying to hook up the trailer to the truck. as i backed up, and moved my foot from the gas pedal over to the brake pedal, the right edge of my foot was still pressing down on the gas pedal while the left part of my foot was pressing down on the brake pedal. so both pedals were being pressed down at the same time, but the gas pedal dominated and instead of slowing down, the truck accelerated in reverse. to avoid this situation, i have to consciously move my foot over onto the middle or left side of the brake pedal, which is something i have never had to do before with any vehicle i have driven, and i have been driving for 43 years. i have driven many ford pickup trucks, f-150, f-250, and f-350, and the old f-100 as well, plus dodge and chevrolet and nissan and toyota pickup trucks, full size and mid-size and mini pickups. i have never encountered this problem before in my entire life, and my co-worker has not either. we feel that this is a definite safety issue that needs to be addressed. this situation only occurs when backing up to hitch up a boat trailer, not when coming to a normal traffic stop, so the difference lies in the fact that my foot is moving faster from gas pedal to brake pedal when backing up to hook up a trailer, than it is when making a normal stop in traffic. but i have backed up many other pickup trucks in the past to hook up boat trailers and never had this problem before. we measured the ford f-150's gas pedal width and compared it with other pickup gas pedal widths and the ford's was wider than the others. *tr
01/04/200918000307/01/2008
 Tl*the contact owns a 2008 ford f-150. while driving approximately 50 mph with the cruise control engaged, the engine began to rev at full throttle and the vehicle accelerated unexpectedly. there were no warning indicators illuminated on the instrument panel. immediately, the cruise control was disengaged to slow the vehicle down. the failure occurred sporadically. the vehicle was taken to an authorized dealer for diagnostic testing, but they could not duplicate the failure. the failure recurred on two separate occasions, in which the most recent failure contributed to the vehicle lunging forward unexpectedly into the preceding vehicle. there were no personal injuries and both vehicles sustained minor damage. the police was called to the scene and filed a report. the vehicle was towed to the authorized dealer for diagnostic testing and repair. the contact is waiting on a response as to what caused the failure. the failure mileage was 18,000 and current mileage was 23,000. updated 12/8/09 *cn updated 12/09/09
02/14/200915331
 I own a 2008 ford f-150. last saturday i entered the vehicle, started the engine and put the vehicle in drive. the engine imediately increased in rpm to the point where the rear tires began spinning on the gravel. i put the transmission in neutral and the engine rpm increased. i removed my foot from the brake and the engine continued at a very high rpm. i then depressed and released the accelerator and the engine returned to a normal idle. i have read other complaints abpout this type of problem and i do not believe i was pressing on both the brake and accelerator pedal at the same time. i also didn't see any advantage to taking my vehicle to my dealr since no one else has been able to find a problem. *tr
09/14/20082100
 Tl*the contact owns a 2008 ford f-150. while driving approximately 5 mph and then attempting to park, the vehicle jumped the sidewalk and struck a tree. prior to the failure, the cruise control was engaged. the contact attempted to disengage it, but it remained activated. a police report was filed. the current and failure mileages were 2,100.
08/23/2008100
 Tl*the contact owns a 2008 ford f-150. while driving 5 mph, the contact pulled out of his driveway and behind another vehicle. her vehicle suddenly accelerated. on another occasion when the vehicle accelerated on its own, the contact depressed the brake pedal with both feet, but her vehicle continued to creep up behind another vehicle. while braking at a traffic light and driving through a drive thru, the vehicle began to accelerate. the dealer found no failures with the vehicle and stated that it was due to driver error. the vin was unknown. the current mileage was 700 and failure mileage was 100.
04/29/20085001
 Took delivery of 2008 ford f-150 lariat crew cab 4x4 on 4/23/08. yesterday 4/29/08 i was preparing to pull into a parking lot from a two lane highway and the truck spontaneously accelerated at full throttle with my foot firmly on the brake. i had the sensation that i was hit from behind because i was advancing without applying the accelerator. with the brakes fully applied i continued to advance into the parking lot and i immediately shifted into park in attempt to stop the vehicle. the vehicle came to a stop and the engine was racing at full throttle in park, i then turned the ignition off and the engine stopped. from the time i experienced the sensation of being hit from behind until the vehicle came to rest, i estimate the distance of travel at 50 feet. there were two passengers in the truck with me that witnessed the event and concurred that the truck had accelerated spontaneously. i brought the truck to the dealer, explained the experience and after checking it out informed me that no problem could be found. i am extremely concerned that this could happen again and the potential consequences could be catastrophic. *tr
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
05/13/2008473731
 Tl* the contact owns a 2008 ford f-150. the accelerated pedal was too large for the floor-board in the vehicle. consequently during brake application, he accidentally applies pressure on the accelerator pedal. the ford manufacturer nor the dealer has been contacted. the failure mileage was 47,373. updated 12/30/09 *bf updated 12/30/09*jb
04/15/200972091
 I have a safety concern with my 2008 f-150 ford supercrew. the brake pedal has so much travel that it goes past the accelerator pedal in a sudden panic type stop. as the foot presses the brake pedal down, the foot and pedal passes the gas pedal and sometimes, if your foot is not positioned perfectly it causes the gas pedal to be pressed down with the brake pedal. thus the vehicle is trying to accelerate while the driver is trying to stop it. this causes increased stopping distances and will lead to accidents. it has almost caused me two already. i have contacted ford motor company but my complaint apparently wasn't well understood. *tr
08/20/200840001
 I have a noise problem and have been to several dealers, when you hold the accelerator steady it makes a very loud hissing noise, when you let off the gas or get on it heavy it goes away, the dealer has replaced the intake manifold and the catalytic converter, we have test driven with the service manager a identical truck and it does not make the noise and trucks at work that are equivalent don't make the noise as well, the service advisor said it is not right however when an engineer came in he could not identify the problem and deemed it a characteristic of the vehicle, it did not start making the noise until it had approximately 4 to 5,000 miles on it and has gradually been getting worse. ford customer service says they are not going to do anything further with this issue. *tr
05/08/20085600
 Tl*the contact owns a 2008 ford f-150. the contact started the vehicle and depressed the brake pedal, but both the brake and accelerator pedals became stuck. the vehicle surged backwards and struck the bumper of another vehicle. there were no warning indicators prior to the failure. the driver sustained minor injuries. the police was called to the scene and filed a report. the vehicle was taken to an authorized dealer and a diagnostic was performed, but no failures were found. the vin and speed were unknown. the failure mileage was 5,600 and current mileage was 7,600.
03/28/200810103/28/2008
 Re: 2008 ford f-150 i picked up a new ford f-150 yesterday and had an event occur while slowing in preparation for stopping behind a line of stopped vehicles at a red traffic signal. instead of slowing the vehicle when the brake was gently applied, the vehicle acted like it was on a sheet of ice. i could feel the abs brakes trying to stop the vehicle, but it seemed to be accelerating on it's own. i barely missed the vehicle in front of me and a light pole near the edge of the road, since i had to steer off of the road and onto the sidewalk area where i immediately put the transmission into neutral and turned off the ignition. i called the dealership and they sent a mechanic who returned the vehicle to the service area and checked all of the systems. they told me that there were no problems found and that i must have applied the brake and accelerator at the same time. i absolutely did not do that. i tried to apply the brake and accelerator simultaneously after returning home, and it is possible, but very difficult and uncomfortable to do. i have found other documented cases of the same problem with other f-150s. i had used the brake to stop the vehicle safely several other times before this incident. the odometer read only 10.4 miles when the event occurred. the cruise control feature was not enabled when the event occurred. *tr