Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-11-8-8 | 08/16/2011 | 10041932 | Ford: after refueling vehicle, would be hard to start, runs rough and an audible clicking noise can be heard. *pe | 11/16/2011 | |
| AS-21450 | 08/01/2010 | 10039184 | Ford: when accelerating after a cold start there may be lack of power or rough running. normal condition. 2009-2010 expedition/navigator/f150. *rm | 07/13/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ready | 05/04/2011 | |
| TSB-10-18-1 | 09/02/2010 | 10037098 | Ford: some expedition, f-150, and navigator models may experience a delayed forward or reverse transmission engagement. usually happens on cold start in cold climates. *rm | 05/04/2011 | |
| SB-21351 | 05/01/2010 | 10034532 | Ford: lack of power wide open throttle only. some vehicles may exhibit a lack of power during wide open throttle only. no dtcs will be present and engine performance during normal driving will not be affected. check engine air inlet tube | 11/29/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SB-21434 | 07/01/2010 | 10034631 | Ford: supply/return lines installation at high pressure pump-revised washer for trucks equipped with 6.4l engines. when installing supply or return lines at high pressure pump on diesel engines, do not use the bonded style washer (w302870) | 12/13/2010 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| TSB11-1-5 | 02/01/2011 | 10037561 | Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble codes stored. *rm | 05/25/2011 | |
| TSB11-1-5 | 02/01/2011 | 10037561 | Ready | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/01/2012 | 60000 | 1 | |
| No problems until about 60,000 miles. then one day, while stopped, the truck suddenly died, the check engine light came on, and the gas gauge would indicated a quarter tank when the tank was actually full. all of this happened at the same time. i had two oxygen sensors replaced (about $400) to clear the check engine light and the fuel pump replaced (about $700) on the recommendation of the ford service department to cure the gas gauge problem. while turning across oncoming traffic, the vehicle has died and was hard to steer. oncoming cars had to brake rapidly as i have had a hard time steering with no power. this has now happened numerous times. the truck dies or runs very rough and nearly stalls almost every time i drive it more than a mile or so. there is no check engine code and the dealer stated it could not be duplicated when i took it in for evaluation. this has the potential for creating a dangerous situation. i would fix this issue if it could be identified. *tr | |||
| 06/01/2012 | 60000 | ||
| No problems until about 60,000 miles. then one day, while stopped, the truck suddenly died, the check engine light came on, and the gas gauge would indicated a quarter tank when the tank was actually full. all of this happened at the same time. i had two oxygen sensors replaced (about $400) to clear the check engine light and the fuel pump replaced (about $700) on the recommendation of the ford service department to cure the gas gauge problem. while turning across oncoming traffic, the vehicle has died and was hard to steer. oncoming cars had to brake rapidly as i have had a hard time steering with no power. this has now happened numerous times. the truck dies or runs very rough and nearly stalls almost every time i drive it more than a mile or so. there is no check engine code and the dealer stated it could not be duplicated when i took it in for evaluation. this has the potential for creating a dangerous situation. i would fix this issue if it could be identified. | |||
| 08/14/2012 | 37009 | 1 | |
| Dropped off vehicle with ford dealership service adviser and proceeded to waiting area. vehicle had a steady yellow engine light indicating service is required. five minutes later, loud engine racing noise, tires squealing and crash impact sound from service bay area. knowing it was my truck, i went out to the service bay to see it slammed through the far stone wall, about 75 feet from the service desk. hydraulic fluid was all over the floor, outside and inside of the truck. service adviser was stunned and crawled out of vehicle claiming it suddenly accelerated and he could not put the vehicle into neutral or park as the engine raced at full rpm. service adviser was sent to hospital. ford service manager was concerned and agreed to check engine codes, he talked like he'd seen this happen before. all service engineers were concerned about spontaneous acceleration they all witnessed as the truck miraculously barreled through the service bays without hitting any of the workers. later in the day, i returned to check status and everyone at dealership changed their story. they will not tell me why the truck accelerated like it did, but will not admit there was human error either. *tr | |||
| 08/14/2012 | 37009 | ||
| Dropped off vehicle with ford dealership service adviser and proceeded to waiting area. vehicle had a steady yellow engine light indicating service is required. five minutes later, loud engine racing noise, tires squealing and crash impact sound from service bay area. knowing it was my truck, i went out to the service bay to see it slammed through the far stone wall, about 75 feet from the service desk. hydraulic fluid was all over the floor, outside and inside of the truck. service adviser was stunned and crawled out of vehicle claiming it suddenly accelerated and he could not put the vehicle into neutral or park as the engine raced at full rpm. service adviser was sent to hospital. ford service manager was concerned and agreed to check engine codes, he talked like he'd seen this happen before. all service engineers were concerned about spontaneous acceleration they all witnessed as the truck miraculously barreled through the service bays without hitting any of the workers. later in the day, i returned to check status and everyone at dealership changed their story. they will not tell me why the truck accelerated like it did, but will not admit there was human error either. | |||
| 05/29/2012 | 37000 | 1 | |
| While driving the vehicle engine lost all power and when i pulled over to the side of the road the engine died. tried restarting the engine multiple times, and it would start but only run for a few seconds and then die. had it towed to the local ford dealer and they could not replicate the problem. have had the same issue 4 more times since then. vehicle engine dies but the last few times has restarted. took it into the local ford dealer again and again they could not replicate the problem. *tr | |||
| 05/29/2012 | 37000 | ||
| While driving the vehicle engine lost all power and when i pulled over to the side of the road the engine died. tried restarting the engine multiple times, and it would start but only run for a few seconds and then die. had it towed to the local ford dealer and they could not replicate the problem. have had the same issue 4 more times since then. vehicle engine dies but the last few times has restarted. took it into the local ford dealer again and again they could not replicate the problem. | |||
| ENGINE AND ENGINE COOLING | |||
| 12/14/2010 | 58000 | ||
| The check engine light started going on and off periodically. after three visits to the dealer they determined that there are no mechanical problems. they researched and determined there is a computer program problem with the main computer that causes the light to go on. they told me that i would have to pay to get an update to the computer program that would correct this problem. it cost me three visits and a $85 bill to find out the problem is with their computer program. they know there is a problem with their program and they want the vehicle owner to pay over $200 to fix it. how do they figure that is the owner's fault? | |||
| 06/03/2011 | 13250 | ||
| I experienced unintended acceleration while backing up. i had just started the engine and placed it in reverse and then tapped the accelerator lightly to start moving. the vehicle then started to accelerate rapidly backwards. luckily my foot was off the accelerator for i was in a school parking lot and on a slight incline so i was riding the brake lightly. i had my right foot fully on the brake pedal and could barely keep it slowed. i placed the engine in neutral and the tach showed a steady 4000 rpm, again my foot was still off the accelerator. i then turned off the engine and restarted and all seem normal. i took it to the dealer and they could not duplicate or show any computer code errors. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/23/2011 | 20900 | ||
| Vehicle has stalled/shut down on three separate occasions during operation. the first two times the vehicle shut off while stopping at a traffic light. during the latest occurrence the vehicle shut off while navigating a left turn through an intersection. the stall resulted in a power steering and brakes failure. i was able to stop the vehicle without incident because there was no traffic. the latest incident occurred on 05/23/2011. the vehicle has been taken to the local ford service department but they cannot recreated the problem and therefore have no solution. i have also notified ford customer service of the problem. there have been six other quality issues with this vehicle. ford customer service instructed me to continue driving the vehicle and report the incident to the service department when it happens again. hopefully the next time it happens it will not result in a crash. | |||
| 03/04/2010 | 9800 | 1 | |
| From a moving left turn, the engine cut out/shutoff. no sputter, no warning signals. this is the only occurrence at this time. dealership contacted. *tr | |||
| 07/04/2009 | 1200 | 1 | |
| I was involved in a low speed frontal collision with my 2009 ford f150 pick up. the collision was off center left with another ford f150 (1993-1994 model). the speed of the vehicles was less than 40 mph as the collision happened on a hilly and twisting road. my vehicle caught fire on impact and was completely engulfed in just over a minute. my drivers door would not open and i had to exit the vehicle on the passenger side. my wife and i were not injured as the air bags and seat belts worked properly. we never made contact with the air bags and sustained no seat belt bruising or other injuries. *tr | |||