Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - BODY - DOOR
11V049000FORD MOTOR COMPANYfrom 01/18/2008 to 11/30/2009V (Vehicle)28094602/10/2011MFRFORD MOTOR COMPANY02/01/201102/01/2011
Defect SummaryFord is recalling certain model year 2009 and 2010 f-150 vehicles manufactured from january 18, 2008, through november 30, 2009. the interior door handle housing embossment retaining the interior door handle spring may fracture during normal usage resulting in insufficient spring force to return the handle to the fully stowed position.
Consequence SummaryIn the event of a side impact crash, the door handle spring can fail causing the door latch to open.
Corrective SummaryOwners will be initially notified and instructed to take their vehicles to a ford or lincoln/mercury dealer if any interior door handle is loose or fails to return to the stowed position after activation for replacement of the affect module. once parts become available, owners will be renotified and instructed to take their vehicles to a ford or lincoln/mercury dealer for inspection of each interior door handle. depending on the results of the inspection, the dealer will either add a spring embossment reinforcement or replace the interior door handle module free of charge. the safety recall is expected to begin on or about february 14, 2011. owners may contact ford at 1-866-436-7332.
NotesFord's recall campaign number is 11s15.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - TAILGATE
TSB-11-4-1104/14/201110039065Ready07/07/2011
TSB-11-4-1104/14/201110039065Ford: the tailgate applique may separate from the sheet metal. 2009-2011 f150. *rm07/07/2011
TSB-10-15-907/30/201010033867Ford: tailgate applique separation. some platinum trucks may exhibit tailgate applique separation from the sheet metal. follow the service procedure steps to correct the condition. *pe09/27/2010
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
TSB-11-4-1104/14/201110039065Ready07/07/2011
TSB-11-4-1104/14/201110039065Ford: the tailgate applique may separate from the sheet metal. 2009-2011 f150. *rm07/07/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/20/201122000
 Tl-the contact owns a 2009 ford f150. the contact stated the vehicle rear bumper was made of defected material the rear bumper was crashed twice at very low speed while the vehicle was parked, and the bumper totally detached from the structure. the vehicle has not been repaired. the failure and the current miles was 22,000. li
02/20/20103500
 At around 3500 miles on my 2009 ford f150 supercrew, i noticed a mildew smell and condensation forming on the inside of my windows. i did some research and found it is due to liquid in the cab somewhere. i pulled up each kickplate and found the problem to be under my right rear cab kickplate. water was accumulating down there with all the electrical wires. i took it to the dealer and they stated it was due to the third brake light. it was replaced. at 5000, i noticed the smell again and knew right where to look. i did and had the same problem. took it back to the dealer and they replaced the same third brake light only they said this one had a stronger seal. i just hit 6500 miles and noticed the same problem and smell, and popped the kickplate and had the water again. i am fixing to call the dealer on monday to let them know. after looking in my cab i noticed a spot of dried water residue on my headliner. i am going to point this out to them and let them know something is not sealing correctly which could very well compromise the electrical system with all the wires down under the kickplate where the water accumulates.
07/19/2009600107/19/2009
 Tl*the contact owns a 2009 ford f-150. during rainy conditions, the instrument panel lights fail to illuminate. the failure prevents the driver from viewing the speedometer. the contact also noticed that the instrument panel lights would only illuminate at a specific range of darkness outside. the vehicle was taken to the dealer and they stated that the sensor needed to be adjusted. the current and failure mileages were 600. updated 08/28/09 *bf the consumer stated there was a sensor on top of the dash, that didn't sense enough darkness to allow the headlights to come on. updated 08/31/09.*jb
STRUCTURE - BODY
08/14/2012370091
 Dropped off vehicle with ford dealership service adviser and proceeded to waiting area. vehicle had a steady yellow engine light indicating service is required. five minutes later, loud engine racing noise, tires squealing and crash impact sound from service bay area. knowing it was my truck, i went out to the service bay to see it slammed through the far stone wall, about 75 feet from the service desk. hydraulic fluid was all over the floor, outside and inside of the truck. service adviser was stunned and crawled out of vehicle claiming it suddenly accelerated and he could not put the vehicle into neutral or park as the engine raced at full rpm. service adviser was sent to hospital. ford service manager was concerned and agreed to check engine codes, he talked like he'd seen this happen before. all service engineers were concerned about spontaneous acceleration they all witnessed as the truck miraculously barreled through the service bays without hitting any of the workers. later in the day, i returned to check status and everyone at dealership changed their story. they will not tell me why the truck accelerated like it did, but will not admit there was human error either. *tr
08/14/201237009
 Dropped off vehicle with ford dealership service adviser and proceeded to waiting area. vehicle had a steady yellow engine light indicating service is required. five minutes later, loud engine racing noise, tires squealing and crash impact sound from service bay area. knowing it was my truck, i went out to the service bay to see it slammed through the far stone wall, about 75 feet from the service desk. hydraulic fluid was all over the floor, outside and inside of the truck. service adviser was stunned and crawled out of vehicle claiming it suddenly accelerated and he could not put the vehicle into neutral or park as the engine raced at full rpm. service adviser was sent to hospital. ford service manager was concerned and agreed to check engine codes, he talked like he'd seen this happen before. all service engineers were concerned about spontaneous acceleration they all witnessed as the truck miraculously barreled through the service bays without hitting any of the workers. later in the day, i returned to check status and everyone at dealership changed their story. they will not tell me why the truck accelerated like it did, but will not admit there was human error either.
07/14/2012140001
 While on vacation i was driving during a rain storm and my passenger noticed water coming from the plastic handle inside the cab. after further investigation i found water stains on the headliner on the front passenger side and in the rear of the cab at both corners. my bumper to bumper expired last month, i have been in contact with ford and regardless of how long it has been leaking i was told that i have to pay for repairs. there are numerous complaints on the internet about the same problem. my major issue is the fact that the mold and mildew is a major health issue and now i have to wonder if mold spores is the cause of the respiratory problems i have been having. ford needs to step up and correct this problem!!! *tr
07/14/201214000
 While on vacation i was driving during a rain storm and my passenger noticed water coming from the plastic handle inside the cab. after further investigation i found water stains on the headliner on the front passenger side and in the rear of the cab at both corners. my bumper to bumper expired last month, i have been in contact with ford and regardless of how long it has been leaking i was told that i have to pay for repairs. there are numerous complaints on the internet about the same problem. my major issue is the fact that the mold and mildew is a major health issue and now i have to wonder if mold spores is the cause of the respiratory problems i have been having. ford needs to step up and correct this problem!!!
06/05/201265000
 Tl- the contact owns a 2009 ford f-150. the contact stated that he noticed wet spots on the headliner. the manufacturer was notified and informed the contact the company was aware of a bad gasket in the tail light that would cause water damage. the vehicle had not been repaired. the failure and current mileages were 65,000. kmj
06/05/2012
 Tl- the contact owns a 2009 ford f-150. the contact stated that he noticed wet spots on the headliner. the manufacturer was notified and informed the contact the company was aware of a bad gasket in the tail light that would cause water damage. the vehicle had not been repaired. the failure and current mileages were 65,000. dt
07/10/200930001
 When adjusted according to the owners manual, head rests force the head towards the chin and are very uncomfortable. dealer stated that this is the new safety design. headrests are non adjustable. also, they are very wide and, in conjunction with the frame post at the rear of the doors, create a blind spot on both sides of the pickup. *tr
STRUCTURE - FRAME AND MEMBERS
07/08/2009300
 Tl*the contact owns a 2009 ford f150. while driving between 40 to 50 mph the vehicle began to vibrate excessively. the dealer was unable to duplicate the failure during a test drive; however, they stated that the failure could be related to the frame assembly. the zone manager and the field engineer from ford also test drove the vehicle and were unable to duplicate the failure. the contact stated that the vibration occurred after purchasing the vehicle at 300 miles. the failure mileage was 300 and the current mileage was 8,600.
08/21/200930001
 Tl*the contact owns a 2009 ford f-150. while the contact was examining the vehicle she noticed that the rear passenger side tire extended 1.5 inches outside the normal placement for the tire. the dealer informed the contact that the frame was bent. the vehicle has not been serviced for the failure and there was no prior warnings. the current and failure mileages were 3,000. updated 10/13/09. *lj updated 10/14/09.