Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/07/201015000
 Tl-the contact owns a 2009 ford f-150. while driving approximately 30 mph he slightly turned the steering wheel and the vehicle began to drastically veer towards the direction in which he slightly turned the wheel. the failure continued to recur so the vehicle was taken to an authorized dealer 5 times where he had the front end aligned. the failure continued to recur so the tire manufacturer was notified and he was informed the tires equipped on the vehicle were passenger vehicle tires instead of truck tires. the vehicle was not repaired. the failure mileage was 15,000 and the current mileage was 36,000. sm.
07/23/200930001
 Tire blowout brand: hankook model: dynapro as made: korea dot: t79c pjnh 4008 i have had multiple problems with these tires, while driving home my front tire blew out on my 2009 ford f150 truck causing me to hit the side median which then caused my trailer tire to blow out and bent my trailer tires rim as well. when this incident occurred my truck only had a little over 3000 miles on it. i took it to my ford dealer and they argued that some one cut it. when i took it to another tire shop before they even looked at it they said that the rim on the tire had caused the cut. and it indeed was fords fault. i replaced the tire and bought a new one from discount tire. same brand same model so it would match. today on jan 14 2010 i took my truck in for an oil change and tire rotation, when they rotated my tires the new tire i bought had a massive ball on the inside of it. the new tire only had 3000 miles of wear. these tires are the stock tires that ford has been using on their f-150 series since 2007 and probably longer. i had a set of these tires on my 2007 f-150 and at 9000 miles they started forming balls on the tires, and the front tires began to cup outward. both trucks i have purchased from spikes ford in mission texas. when i purchased my vehicles they came with tire road hazard warranty when i took it to ford they told me it was my problem and would not cover anything. in my opinion these problems on two separate vehicles two years apart are a firestone hazard in the making. i like ford vehicles but when someone starts putting my life and others in danger i cant tolerate that. i know that if this incident has occurred to me multiple times with two different f-150s from two different years it has occurred to others as well. *tr
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
06/15/201019500
 I have an 09 f150. my problem is with the tire pressure monitoring system (tpms). it keeps indicating a tire pressure sensor fault. i took it to one ford dealer and they replaced 3 of the wheel sensors. i went on a 1600 mile trip after that and i continued to get tire pressure sensor fault. the problem is intermittent. i took it to another ford dealer and they said that the previous ford dealer had installed them incorrectly. this was not the case. after consulting with the original dealer we determined that they installed correctly. i was told that ford now says that certain electronic devices ike cell phones and gps's may interfere with the system. my truck has had the problem with no gps or cell in the cab. after doing some research on ford's tpms system i found that this has been a problem since ford started using it. on all models whether car or truck people are having the same tire pressure sensor fault error show up. i feel ford should recall there all vehicles equipped with this system and have them replaced with a system that is reliable. the manual says that while the system is in error mode that the system may or may not work. i think this is a huge safety issue because while i do not rely solely on the system to monitor tire pressure i'm sure there are a lot of people who do and others who could have a tire going down and may not know it until its to late. my mother in laws 05 explorer has the same system with the same error message. ford needs to do something before someone gets hurt.