Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| TSB-11-4-7 | 04/06/2011 | 10038946 | Ready | 06/28/2011 | |
| TSB-11-4-7 | 04/06/2011 | 10038946 | Ford: 2009-2011 f150. traction control light may be illuminated with trouble codes stored. the electronic stability control may also activate intermittently while towing a trailer. *rm | 06/28/2011 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/14/2013 | 22500 | ||
| Outside temp was 22, while warming up truck, turned on rear window defroster & within 5 minutes; the passenger side rear window shattered. | |||
| 02/28/2013 | 49990 | ||
| I was driving and the rear window popped, smelled like an electrical fire. truck is still at the shop they cannot id the issue i fear that if only the glass is replaced that this issue will reoccur. | |||
| 02/08/2011 | 1500 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that he was experiencing a recurring failure with the rear doors. the warning light indicating that the rear doors were ajar was continuously illuminating without the contact engaging the doors. the rear doors were off track and the dealer replaced the doors four times in an attempt to correct the failure. in addition, the power steering fluid line was corroded and needed to be replaced. the contact also stated that the battery failed and needed to be replaced as well. all of the failures occurred within the first 20,000 miles driven on the vehicle. the vehicle was repaired. the failure mileage was 1,500 and the current mileage was 20,000. kmj | |||
| 02/08/2011 | 1500 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that the rear doors have come off the hinges and have had to be replaced four times. the sensor light imlluminated on the instrument panel stating the doors were not closed each time. the contact stated that the power steering fluid line corrided and needed to be replaced as well. the contact also stated that the battery failed and needed to be replaced. the contact stated that all of these failures took place within the first 20,000 miles. the vehicle had been repaired. the faulire mileage was 1,500 and the current mileage was 20,000.rl | |||
| 02/12/2013 | 25000 | ||
| I was driving home on the highway. i had the rear defrost running as it was cold overnight and the windows had frosted over. as i was driving, i heard a loud pop and saw that the rear passenger side window had been shattered in a spider web pattern. i got home and was finally able to inspect the windshield. i observed the spider web effect starting in the lower left hand corner of the glass. there was a fluid seeping out from the bottom of the glass at the point of origin. the glass also has a discoloration as if it had been heated. i was able to search online and find numerous other people with the same problem. i also found several accounts where the pop had caused a fire and melted portions of the window and its framing. | |||
| 01/25/2013 | 51500 | ||
| Last week i started my morning commute @ 5am. 5 minutes after departure - i heard the equivalent of a 22 caliber gun being fired in the cab of my 2010 ford f150 platinum. alarmed by the sound i swerved into the adjacent lane, thankfully there were not many other drivers on the road. i exited the vehicle and began a visual inspection, immediately, i saw my passenger rear window shattered and smoldering in the lower left corner. after a closer look, this appeared to be where the defrosting mechanism was located in the glass. there was a metal substance being leaked in between the cab and the bed of the truck. i hope this was not lead or mercury, in my curiosity i touched and then thought about the old thermometers in grade school. | |||
| 11/22/2012 | 45000 | 1 | |
| Started truck one morning right before thanksgiving and no lights displayed in the control dash panel. great right before a planned trip. none of the gauges worked. began driving and the radio stopped working. hit a bump in the road and something beeped and they came back on for a few minutes and then went back off, and this type of electrical behavior has been going on since right before thanksgiving. on occasion i can just shut the drivers side door and the display panel gauges and lights begin working for a few minutes and then without warning the dash is blank again. sometimes i'm lucky and they stay on for 50miles before going out again. i put fuel in the truck today 01-13-2013 in sulfur okla and no fuel gauge. it didn't register and the display lights began going off and on. i stopped in pauls valley okla for a coke, while idling, the outside temp gauge climbed from 29 actual degrees to 86degrees in less than 5 minutes but when i began driving again the outside temp went back down to 29degrees. on 2 occasions while on i-35 the gauges would beep, reset and go back off. i drove from atoka okla to the texas panhandle with no way of telling my speed, fuel gauge, no temp gauge no blinkers to signal lane changes, i even tried the emerg. flashers and they wouldn't work either. i'm really afraid there is going to be a fire in the dash or something and i'll loose everything, and no one seems to care. it seems to be all about the sale. my warranty is almost up and no one cares!, this is not normal! before i left on my trip 01-08-2013 to okla. i called the dealer gene messer where i bought the truck, and they said they would have a service man call. well it's the 14th and no call. there is defiantly something wrong when you spend over 40,000 dollars on a vehicle and afraid your going to get a speeding ticket, but worse burn up in it or get killed. please help. *tr | |||
| 11/22/2012 | 45000 | ||
| Started truck one morning right before thanksgiving and no lights displayed in the control dash panel. great right before a planned trip. none of the gages worked. began driving and the radio stopped working. hit a bump in the road and something beeped and they came back on for a few minutes and then went back off, and this type of electrical behavior has been going on since right before thanksgiving. on occassion i can just shut the drivers side door and the display panel gauges and lights begin working for a few minutes and then without warning the dash is blank again. sometimes i'm lucky and they stay on for 50miles before going out again. i put fuel in the truck today 01-13-2013 in sulfur okla and no fuel gauge. it didn't register and the display lights began going off and on. i stopped in pauls valley okla for a coke, while ideling, the outside temp gauge climbed from 29 actual degrees to 86degrees in less than 5 minutes but when i began driving again the outside temp went back down to 29degrees. on 2 occassions while on i-35 the gauges would beep, reset and go back off. i drove from atoka okla to the texas panhandle with no way of telling my speed, fuel gauge, no temp gauge no blinkers to signal lane changes, i even tried the emerg. flashers and they wouldn't work either. i'm really afraid there is going to be a fire in the dash or something and i'll loose everything, and no one seems to care. it seems to be all about the sale. my warranty is almost up and no one cares!, this is not normal! before i left on my trip 01-08-2013 to okla. i called the dealer gene messer where i bought the truck, and they said they would have a service man call. well it's the 14th and no call. there is defiantely something wrong when you spend over 40,000 dollars on a vehile and afraid your going to get a speeding ticket, but worse burn up in it or get killed. please help. | |||
| 01/04/2013 | 34367 | 1 | |
| I went out too warm up my truck the other morning before work. i started the vehicle, turned on heat and the front and rear defroster. came back outside to leave about 10 minutes later, as i started to pull out of my driveway i heard a loud pop. i got out of my truck to inspect my tires, which i thought was the problem at first. they were fine. i was not sure what the noise was, so i got back into the vehicle. as i proceeded to back out of my driveway again i looked on my rearview mirror and noticed my back glass was shattered. i had my rear defroster on, which for some reason shattered my passenger side rear window. i took my truck into the dealership and they told me there is no issue and ford is not responsible for the glass. after doing some research there seems to be an issue with the rear defroster in this vehicle. i believe ford needs to fix this issue before some child is in the back seat of one of these vehicles and gets injured. *tr | |||
| 11/22/2012 | 45000 | ||
| Started truck one morning right before thanksgiving and no lights displayed in the control dash panel. great right before a planned trip. none of the gages worked. began driving and the radio stopped working. hit a bump in the road and something beeped and they came back on for a few minutes and then went back off, and this type of electrical behavior has been going on since right before thanksgiving. on occassion i can just shut the drivers side door and the display panel gauges and lights begin working for a few minutes and then without warning the dash is blank again. sometimes i'm lucky and they stay on for 50miles before going out again. i put fuel in the truck today 01-13-2013 in sulfur okla and no fuel gauge. it didn't register and the display lights began going off and on. i stopped in pauls valley okla for a coke, while ideling, the outside temp gauge climbed from 29 actual degrees to 86degrees in less than 5 minutes but when i began driving again the outside temp went back down to 29degrees. on 2 occassions while on i-35 the gauges would beep, reset and go back off. i drove from atoka okla to the texas panhandle with no way of telling my speed, fuel gauge, no temp gauge no blinkers to signal lane changes, i even tried the emerg. flashers and they wouldn't work either. i'm really afraid there is going to be a fire in the dash or something and i'll loose everything, and no one seems to care. it seems to be all about the sale. my warranty is almost up and no one cares!, this is not normal! before i left on my trip 01-08-2013 to okla. i called the dealer gene messer where i bought the truck, and they said they would have a service man call. well it's the 14th and no call. there is defiantely something wrong when you spend over 40,000 dollars on a vehile and afraid your going to get a speeding ticket, but worse burn up in it or get killed. please help. | |||
| 01/04/2013 | 34367 | 1 | |
| I went out too warm up my truck the other morning before work. i started the vehicle, turned on heat and the front and rear defroster. came back outside to leave about 10 minutes later, as i started to pull out of my driveway i heard a loud pop. i got out of my truck to inspect my tires, which i thought was the problem at first. they were fine. i was not sure what the noise was, so i got back into the vehicle. as i proceeded to back out of my driveway again i looked on my rearview mirror and noticed my back glass was shattered. i had my rear defroster on, which for some reason shattered my passenger side rear window. i took my truck into the dealership and they told me there is no issue and ford is not responsible for the glass. after doing some research there seems to be an issue with the rear defroster in this vehicle. i believe ford needs to fix this issue before some child is in the back seat of one of these vehicles and gets injured. *tr | |||
| 11/22/2012 | 45000 | ||
| Started truck one morning right before thanksgiving and no lights displayed in the control dash panel. great right before a planned trip. none of the gages worked. began driving and the radio stopped working. hit a bump in the road and something beeped and they came back on for a few minutes and then went back off, and this type of electrical behavior has been going on since right before thanksgiving. on occassion i can just shut the drivers side door and the display panel gauges and lights begin working for a few minutes and then without warning the dash is blank again. sometimes i'm lucky and they stay on for 50miles before going out again. i put fuel in the truck today 01-13-2013 in sulfur okla and no fuel gauge. it didn't register and the display lights began going off and on. i stopped in pauls valley okla for a coke, while ideling, the outside temp gauge climbed from 29 actual degrees to 86degrees in less than 5 minutes but when i began driving again the outside temp went back down to 29degrees. on 2 occassions while on i-35 the gauges would beep, reset and go back off. i drove from atoka okla to the texas panhandle with no way of telling my speed, fuel gauge, no temp gauge no blinkers to signal lane changes, i even tried the emerg. flashers and they wouldn't work either. i'm really afraid there is going to be a fire in the dash or something and i'll loose everything, and no one seems to care. it seems to be all about the sale. my warranty is almost up and no one cares!, this is not normal! before i left on my trip 01-08-2013 to okla. i called the dealer gene messer where i bought the truck, and they said they would have a service man call. well it's the 14th and no call. there is defiantely something wrong when you spend over 40,000 dollars on a vehile and afraid your going to get a speeding ticket, but worse burn up in it or get killed. please help. | |||
| 01/04/2013 | 34367 | ||
| I went out too warm up my truck the other morning before work. i started the vehicle, turned on heat and the front and rear defroster. can back outside to leave about 10 minutes later, as i started to pull out of my driveway i heard a loud pop. i got out of my truck to inspect my tires, which i thought was the problem at first. they were fine. i was not sure what the noise was, so i got back into the vehicle. as i proceeded to back out of my driveway again i looked on my rearview mirror and noticed my back glass was shattered. i had my rear defroster on, which for some reason shattered my passenger side rear window. i took my truck into the dealership and they told me there is no issue and ford is not responsible for the glass. after doing some research there seems to be an issue with the rear defroster in this vehicle. i believe ford needs to fix this issue before some child is in the back seat of one of these vehicles and gets injured. | |||
| 11/16/2012 | 33000 | 1 | |
| On my 2010 ford f150 4x4 truck the right side rear window chattered when i turned on the rear defroster. you can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. the rear window in that section is chattered in a million pieces just waiting to crumble out. *tr | |||
| 11/16/2012 | 33000 | ||
| On my 2010 ford f150 4x4 truck the right side rear window chattered when i turned on the rear defroster. you can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. the rear window in that section is chattered in a million pieces just waiting to crumble out. | |||
| 11/12/2012 | 39500 | 1 | |
| I had started my truck, turned on the rear defroster , and within 10 minutes the back passenger side glass completely shattered. it appears that there was a small electrical fire or shortage in the corner of the glass where the defrosting mechanism attaches to the window glass. the window seal does not appear to be melted, but at the time of glass breaking , there was a loud bang (something like a fire cracker exploding). *tr | |||
| 11/16/2012 | 33000 | ||
| On my 2010 ford f150 4x4 truck the right side rear window chattered when i turned on the rear defroster. you can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. the rear window in that section is chattered in a million pieces just waiting to crumble out. | |||
| 11/12/2012 | 39500 | 1 | |
| I had started my truck, turned on the rear defroster , and within 10 minutes the back passenger side glass completely shattered. it appears that there was a small electrical fire or shortage in the corner of the glass where the defrosting mechanism attaches to the window glass. the window seal does not appear to be melted, but at the time of glass breaking , there was a loud bang (something like a fire cracker exploding). *tr | |||
| 11/12/2012 | 39500 | ||
| I had started my truck, turned on the rear defroster , and within 10 minutes the back passenger side glass completely shattered. it appears that there was a small electrical fire or shortage in the corner of the glass where the defrosting mechanism attaches to the window glass. the window seal does not appear to be melted, but at the time of glass breaking , there was a loud bang (something like a fire cracker exploding). | |||
| 10/01/2012 | 40800 | 1 | |
| Rear window defroster/window assembly connection defective, shorts out causing fire and glass breakage. i dropped off my daughter at preschool and five minutes later i noticed smoke coming out of the passenger side rear defroster window behind her car seat. i pulled over to find this becoming a fire. it began as smoke, then spark, and then flame. fortunately, i had a bottle of water in my truck, which i began to pour on it to stop. it got worse with the sparks, but eventually went out. while trying to distinguish the fire, the explosion occurred shattering the rear window. i took this to my local ford dealer and began to research issue. i quickly found several ford forums where other people experienced the exact same issue on 2010 f150 ford trucks. here's a link to one that helps explain the issue clearly. i posted my experience in post 38. http://www.f150forum.com/f38/rear-window-defroster-exploding-rear-window-129167/ i see there have been no reports to you regarding this issue previously. obviously a defective defroster/window unit causing a vehicle to catch fire is a dangerous issue. but there was no need to push issue further due to their ford dealer understanding the issue and covering the repair under warranty. i have ford's premiumcare extended warranty which should cover this but my dealer is seeing only as glass breakage and refusing to cover it under warranty. there would be no glass breakage if the defective assembly didn't cause a fire, and if i didn't have something to put out the fire there would have been far more damage. with cold weather coming, and more recent incidents posted, there will be more instances of this in the near future on 2010 ford f150 trucks. with the redesign of replacement part ford is aware that the original design is flawed. *tr | |||
| 10/01/2012 | 40800 | ||
| Rear window defroster/window assembly connection defective, shorts out causing fire and glass brakeage. i dropped off my daughter at preschool and five minutes later i noticed smoke coming out of the passenger side rear defroster window behind her car seat. i pulled over to find this becoming a fire. it began as smoke, then spark, and then flame. fortunately, i had a bottle of water in my truck, which i began to pour on it to stop. it got worse with the sparks, but eventually went out. while trying to distinguish the fire, the explosion occurred shattering the rear window. i took this to my local ford dealer and began to research issue. i quickly found several ford forums where other people experienced the exact same issue on 2010 f150 ford trucks. here | |||
| 09/10/2012 | 11305 | 1 | |
| Went to warm up my truck this morning as it was 36 degrees and light frost on the vehicle. turned on the ignition along with the seat warmer for drivers side and defrost. went inside and as i watched the truck there was a small spark/flame on the left bottom corner of the passenger side window. heard a loud pop and ran out to the truck to find that the portion of glass had shattered, still intact. will take it to the dealers this afternoon. *tr | |||
| 09/10/2012 | 11305 | ||
| Went to warm up my truck this morning as it was 36 degrees and light frost on the vehicle. turned on the ignition along with the seat warmer for drivers side and defrost. went inside and as i watched the truck there was a small spark/flame on the left bottom corner of the passenger side window. heard a loud pop and ran out to the truck to find that the portion of glass had shattered, still intact. will take it to the dealers this afternoon. | |||
| 11/15/2011 | 5700 | ||
| During day time driving in rain or overcast the dashboard lights will not come on making it impossible to determine speed you are going. switching from automatic to manual control of headlights has no effect on dash lights. they stay off! i believe this affects all current ford vehicles. | |||
| 11/22/2011 | |||
| The downhill decent control fault light comes on at random times while driving down the road. when the fault light comes on and remains on., it also causes the brake lights on the vehicle to come on and remain on until you can the fault light decides to go off. so while driving down the road, and even worse, when in traffic, the fault light may come on and cause the brake lights on the rear of the vehicle to shine, signaling to other drivers that this vehicle is slowing or coming to a stop, when it is not. this can, in certain instances, be very dangerous. turning the vehicle ignition off will at time alleviate the problem, but that is not always an option while driving down the road, or in traffic. the light also comes on with no warning, and with no use of the system that is indicated is faulting. | |||
| 10/06/2010 | 1600 | ||
| Tl* the contact owns a 2010 ford f-150. the contact stated that the gauges on the instrument panel did not illuminate during the day, which made it difficult to see the readings. the vehicle was taken to the dealer who stated that it was normal and that they were unable to alter the design of the vehicle. the manufacturer was made aware of the failure who referred him back to the dealer. the vehicle was not repaired. the failure and current mileage was 1,600. | |||
| 10/06/2010 | 1600 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that the gauges on the instrument panel did not illuminate during the day, which made it difficult to see the readings. the vehicle was taken to the dealer who stated that it was normal and that they were unable to alter the design of the vehicle. the manufacturer was made aware of the failure who referred him back to the dealer. the vehicle was not repaired. the failure and current mileage was 1,600. kmj | |||
| 10/06/2010 | 1600 | ||
| Tl - the contact owns a 2010 ford f-150. the contact stated that the gauges on the instrument panel do not have any lights during the day which made it difficult to see the readings. the vehicle was taken to the dealer who stated that it was normal and that they were unable to alter the design of the vehicle. the manufacturer was made aware of the failure who referred him to the dealer. the vehicle was not repaired. the failure and current mileage was 1,600. pm | |||
| 08/17/2011 | 12100 | ||
| Tl-the contact owns a 2010 ford f150. while parked, the contact noticed a burning smell from the vehicle. the contact inspected the vehicle and noticed a six inch melted spot on the rubber near the floorboard. as the contact drove the vehicle, he noticed that the spot had become larger. the vehicle was towed to the dealer where the technicians were unable to diagnose the cause of the fire. the vehicle was not repaired. the approximate failure mileage was 12,100. the vin was not available. kmj | |||
| 08/17/2011 | 12100 | ||
| Tl-the contact owns a 2010 ford f150. while parked the contact noticed a burning smell. the contact inspected the vehicle and noticed a six inch melted spot on the rubber near the floor board. the contact drove the vehicle and noticed the spot became larger. the vehicle was towed to the dealer. the technicians were unable to diagnose the cause of the fire. the vehicle was not repaired. the approximate failure mileage was 12,100. ds | |||
| 07/20/2011 | 10000 | ||
| Tl- the contact owns a 2010 ford f-150. while the vehicle was turned off, the contact stated that the vehicle caught on fire in the parking lot of a hospital. the dealer denied any assistance with repairs to the failure. the manufacturer was not contacted. the failure was not remedied. the fire department filed a report. the failure and current mileage was 10,000. nw | |||
| 02/01/2010 | 5 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that while driving at various speeds, the sensor which controls the instrument panel lighting did not function. as a result, the instrument panel would not illuminate when driving in shaded areas. an authorized dealer was notified and the contact was informed that the vehicle was operating as intended. the manufacturer was made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure mileage was 5. sm. | |||
| 03/13/2011 | 3000 | ||
| Engine loss of power (shuts off) for no reason, vehicle engine dies sporadically (with a total of 9 incidents to date) when at a stop light or making a complete stop, this places myself, my wife and my three young children in a dangerous situation when on the highway or on a road due to this no-power situation, this may cause loss of control of the vehicle due to the engine shutting off for no reason. vehicle has been to dealer several times and they say they are unable to diagnose the concern and return the vehicle to us with inconclusive results. we feel this is a manufacturer defect that needs to be addressed by the nhtsa and dot as it may places our family in a dangerous situation and may also be affecting other vehicles aside from ours. please contact the manufacturer and assist us in addressing this concern. thank you. | |||
| 01/20/2010 | 5000 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that the exterior and the interior lights only illuminate when it becomes dark outside. he's unable to see his instrumental panel and what the gauges are reading. the vehicle was inspected by a dealer and they advised him they were unable to change anything due to the design of the vehicle. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximately 5,000.tb | |||
| 03/13/2011 | 3000 | ||
| Engine loss of power (shuts off) for no reason, vehicle engine dies sporadically (with a total of 9 incidents to date) when at a stop light or making a complete stop, this places myself, my wife and my three young children in a dangerous situation when on the highway or on a road due to this no-power situation, this may cause loss of control of the vehicle due to the engine shutting off for no reason. vehicle has been to dealer several times and they say they are unable to diagnose the concern and return the vehicle to us with inconclusive results. we feel this is a manufacturer defect that needs to be addressed by the nhtsa and dot as it may places our family in a dangerous situation and may also be affecting other vehicles aside from ours. please contact the manufacturer and assist us in addressing this concern. thank you. | |||
| 01/20/2010 | 5000 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that the exterior and the interior lights only illuminate when it becomes dark outside. he's unable to see his instrumental panel and what the gauges are reading. the vehicle was inspected by a dealer and they advised him they were unable to change anything due to the design of the vehicle. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximately 5,000.tb | |||
| 03/13/2011 | 3000 | ||
| Engine loss of power (shuts off) for no reason, vehicle engine dies sporadically (with a total of 9 incidents to date) when at a stop light or making a complete stop, this places myself, my wife and my three young children in a dangerous situation when on the highway or on a road due to this no-power situation, this may cause loss of control of the vehicle due to the engine shutting off for no reason. vehicle has been to dealer several times and they say they are unable to diagnose the concern and return the vehicle to us with inconclusive results. we feel this is a manufacturer defect that needs to be addressed by the nhtsa and dot as it may places our family in a dangerous situation and may also be affecting other vehicles aside from ours. please contact the manufacturer and assist us in addressing this concern. thank you. | |||
| 01/20/2010 | 5000 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that the exterior and the interior lights only illuminate when it becomes dark outside. he's unable to see his instrumental panel and what the gauges are reading. the vehicle was inspected by a dealer and they advised him they were unable to change anything due to the design of the vehicle. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximately 5,000.tb | |||
| 05/29/2011 | 4800 | ||
| While driving by 2010 f150 at approx 75 mph in cruise mode. the abs brake and red brake light came on and the car sharply decelerated. ( brake engaged). lasted approx. 1-2 seconds then the braking stopped. this happend 4 times within a 2 hour period. then while stopping to pay a toll ( came to complete stop abd braked(, the truck stalled out while in drive. | |||
| 03/18/2011 | 10000 | ||
| I had been driving for only a couple of miles when i pulled into a parking lot. went to make a turn in the lot and the truck shut down. turned the truck off and back on. everything seems to work well now, but this is an extremely dangerous issue, especially is i had been on the interstate. | |||
| 10/01/2010 | 6000 | ||
| Tl-the contact owns a 2010 ford f150. while the vehicle was parked on an incline the digital read out for the fuel does not register properly. he also stated when the vehicle was moved to level ground the digital read out does not correct itself. he stated the failure had been ongoing for a couple of months. the vehicle was taken to the dealer for the failure. the dealer reprogrammed something electrical. he stated the repair worked for a while but the failure returned. the vehicle was not taken back to the dealer for the failure. he called the manufacturer and was advised not to go by the digital read out. the failure mileage was 6,000 and the current mileage was 14,000. vwb | |||
| 08/25/2010 | 5800 | 1 | 12/24/2009 |
| 2010 ford f-150. consumer states that the vehicle shut off completely while driving. she could hardly steer the vehicle and the brakes were difficult to depress. she also states that she almost hit another vehicle. *kb the dealer was unable to duplicate the problem after having the vehicle for 7 days. *jb | |||
| 04/02/2010 | 3000 | ||
| 2010 ford f-150, driving on gravel and rock road in 4h, wiring harness on left side below drivers seat lay below the frame rail, causing road debri to grab harness and rip/tear the wiring bundle | |||
| 05/01/2010 | 2000 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that the instrumental panel illumination has failed and will not light up to where he's unable to see how fast he's traveling. the vehicle was inspected by the dealer and informed the contact that this was normal and no repairs are needed. the manufacturer was also contacted who informed the dealer that this is how the feature was designed and do not attempt to repair. the vehicle has not repaired. the failure mileage was approximately 2,000. the vin was unavailable. tb | |||
| 11/29/2010 | 87200 | ||
| While parked, parking lots and tail lights stay on despite switch position, then when truck put in drive, radio goes out... then wipers fail to work, illuminated odometer flashes along with 4wd indicator light and interior dome light. dealer claimes water in gem panel???? internet search shows hundreds of similar with more dangerous results, such as being locked in car when power locks fail or wipers fail during rainstorms. ford issued spec. msg to dealer #15773 and knows of problem for years, but hasnt notified owners to fix before damage occurs to fuses and a major repair is needed. they claim warranty period is over, but leaks occured during warranty period but problems didnt manifest until after warranty period. | |||
| 09/01/2010 | 500 | ||
| Tl- the contact owns a 2010 ford f150 . the contact stated that while driving various speeds and driving into the bright sunlight the contact then can not see the speed he is driving .the instrumental panel is pitch black and the contact has to lean very closely into the instrumental panel to see the speed. the dealer was informed about the failure and they stated that there is nothing they can do and that this is the way it was designed . the vehicle was not repaired. the failure mileage was 500 and the current mileage was 1100.cv | |||
| 09/06/2010 | 37 | ||
| Tl-the contact owns a 2010 ford f150. while driving approximately 70 mph he stated you can not see the gauges on the instrument panels. he stated that during day light the gauges are set too far back in the dashboard. he also stated you can not read them unless you stop the vehicle. he called the dealer regarding the failure and the dealer called the manufacture. the dealer advised him that the manufactures said there was nothing they could do about the failure. the contact was unable to provide a vin. the failure mileage was 37 and the current mileage was 365. vwb | |||
| 08/28/2010 | 7000 | ||
| I bought 2010 ford f-150 on 4/12/10 and it had only 9 miles on it.on 8/28/2010 around 9:30pm my car caught on fire while it was parked for a while. the fire started under the hood. 911 was called and until firefighters arrived me and my neighbor put down they fire by ourselfs. next day, on sunday, we tow car to folsom lake ford dealership but service department was closed. on monday, 8/30/10 me and my wife went to dealership to find out what they going to do. servise advisor told us that it is looks like manufacure defect. he told us that he contacted via e-mail ford company and they suppose to reply between 48 hours with instruction what to do or send an inspector and he can't help us with anything until he gets instructions from ford. we asked for loaner car but they refused, suggesting us to contact our insurance company and have them to take care of this problem, what we did. when 48 hours past we contacted dealership again to find out if they have got any instructions from ford. service advisor told us that ford didn't reply and gave us a phone # of ford consumer relationship department and try to find out by ourselfs, what we did. what they told us is let your insurance company take care of this issue and after it's up to insurance company to try to get reimbursement from the ford. as a result we had lost income(i am contractor and i need a truck to do work). i have $25.00 rental coverage w/my insurance and i can get only small car, not truck, and i have $1000 deductable - so it means i have to pay out of my pocket while my car has bumper to bumper warranty. | |||
| 09/06/2010 | 37 | ||
| Tl-the contact owns a 2010 ford f150. while driving approximately 70 mph he stated you can not see the gauges on the instrument panels. he stated that during day light the gauges are set too far back in the dashboard. he also stated you can not read them unless you stop the vehicle. he called the dealer regarding the failure and the dealer called the manufacture. the dealer advised him that the manufactures said there was nothing they could do about the failure. the contact was unable to provide a vin. the failure mileage was 37 and the current mileage was 365. vwb | |||
| 08/28/2010 | 7000 | ||
| I bought 2010 ford f-150 on 4/12/10 and it had only 9 miles on it.on 8/28/2010 around 9:30pm my car caught on fire while it was parked for a while. the fire started under the hood. 911 was called and until firefighters arrived me and my neighbor put down they fire by ourselfs. next day, on sunday, we tow car to folsom lake ford dealership but service department was closed. on monday, 8/30/10 me and my wife went to dealership to find out what they going to do. servise advisor told us that it is looks like manufacure defect. he told us that he contacted via e-mail ford company and they suppose to reply between 48 hours with instruction what to do or send an inspector and he can't help us with anything until he gets instructions from ford. we asked for loaner car but they refused, suggesting us to contact our insurance company and have them to take care of this problem, what we did. when 48 hours past we contacted dealership again to find out if they have got any instructions from ford. service advisor told us that ford didn't reply and gave us a phone # of ford consumer relationship department and try to find out by ourselfs, what we did. what they told us is let your insurance company take care of this issue and after it's up to insurance company to try to get reimbursement from the ford. as a result we had lost income(i am contractor and i need a truck to do work). i have $25.00 rental coverage w/my insurance and i can get only small car, not truck, and i have $1000 deductable - so it means i have to pay out of my pocket while my car has bumper to bumper warranty. | |||
| 09/06/2010 | 37 | ||
| Tl-the contact owns a 2010 ford f150. while driving approximately 70 mph he stated you can not see the gauges on the instrument panels. he stated that during day light the gauges are set too far back in the dashboard. he also stated you can not read them unless you stop the vehicle. he called the dealer regarding the failure and the dealer called the manufacture. the dealer advised him that the manufactures said there was nothing they could do about the failure. the contact was unable to provide a vin. the failure mileage was 37 and the current mileage was 365. vwb | |||
| 08/28/2010 | 7000 | ||
| I bought 2010 ford f-150 on 4/12/10 and it had only 9 miles on it.on 8/28/2010 around 9:30pm my car caught on fire while it was parked for a while. the fire started under the hood. 911 was called and until firefighters arrived me and my neighbor put down they fire by ourselfs. next day, on sunday, we tow car to folsom lake ford dealership but service department was closed. on monday, 8/30/10 me and my wife went to dealership to find out what they going to do. servise advisor told us that it is looks like manufacure defect. he told us that he contacted via e-mail ford company and they suppose to reply between 48 hours with instruction what to do or send an inspector and he can't help us with anything until he gets instructions from ford. we asked for loaner car but they refused, suggesting us to contact our insurance company and have them to take care of this problem, what we did. when 48 hours past we contacted dealership again to find out if they have got any instructions from ford. service advisor told us that ford didn't reply and gave us a phone # of ford consumer relationship department and try to find out by ourselfs, what we did. what they told us is let your insurance company take care of this issue and after it's up to insurance company to try to get reimbursement from the ford. as a result we had lost income(i am contractor and i need a truck to do work). i have $25.00 rental coverage w/my insurance and i can get only small car, not truck, and i have $1000 deductable - so it means i have to pay out of my pocket while my car has bumper to bumper warranty. | |||
| 05/12/2010 | 2000 | ||
| 2010 ford f150 xlt pickup with automatic illumination/activation instrument cluster illumination lights on 3 occasions to date have failed to illuminate under low /no light outside conditions. the instrument cluster was not readable! no illumination lights. the vehicle also has a manual headlamp selection (3 positions) and even if the headlamp selector switch is turned to manual on, the instrument cluster did not illuminate!.....this is a safety hazard! the next day everything worked fine except that the instrument cluster did not illuminate untill it completely dark outside. safety hazard!....i cant read the instrument cluster under low light comdition! i believe that the sensor that reads outside light conditions needs to be re-calibrated to a lower sensitivity, and that the vehicle should be reprogrammed so that when the driver manualy selects for all lights to be activated that the instrument cluster should then go on! | |||
| 06/01/2010 | 38 | ||
| Tl-the contact owns a 2010 ford f-150. the contact stated that the it was very difficult read what displays on the control panel inside the vehicle due to the dim lighting. the contact also said the control panel was positioned inside of a cubby like structure which make it hard to read. the vehicle was taken to an authorized dealer where the contact was informed that was the way the vehicles are built. the failure and current mileages were 38. sm. | |||
| 02/04/2010 | 15 | ||
| Ford motor co changed their universal garage door from homelink to car2u. which does not work as the the owners guide states. the owners guide has two safety warning not to program inside the garage. i was told to disregard that warning. the only way the contral can be programed is the truck has to be inside the garage. i think it should work like the guide says or reprint the guide. | |||
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | |||
| 05/29/2012 | 22300 | 1 | |
| The instrustment panel of the truck has failed. the panel while driving goes through all cycles of lights, bells, and options on the instrustment cluster , causing us to not be able to see the current information. the ac goes out each time it happens. the truck will not start many times- and you have to hit the dash board to make it start - takes several attempts. it has gone out of gear once during this. we have been working with the local ford dealer, where we purchased the vehicle, and have now been waiting on the part for over a month, we are told each time it is on back order. therefore, leading us to believe a large number of ford truck owners are experiencing the same problem. we have spoke to ford customer relations this morning- and now told it will be estimated the 9th for part to arrive and they will not follow up until the 12th. which is causing us to have a faulty- potentially unsafe vehicle for over one and half months. *tr | |||