Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
01/01/2012510/29/2010
 2010 ford f-150. consumer writes in regards to a complaint with vehicle dealership . *smd the consumer stated in january 2012, he started to hear an incessant high pitched squeaking noise coming from the rear driver's side of the vehicle. the dealer informed the consumer the squeaking noise was coming from the tailgate latch assembly on the driver's side. the dealer stated they lubricated both sides and was road tested and the noise was gone. the service rep, then gave the consumer a tube of silicone that was used primarily for brake components and informed the consumer, if the noise returned, lubricate the tailgate latch. for awhile, there was no noise coming from the vehicle. approximately two weeks later, the noise had returned. the consumer went to another dealer, to have the vehicle inspected. the dealer informed the consumer, that the previous dealer provided him with the wrong type of lubricant and the dealer reassured him the problem had been resolved. however, two months later, the noise had returned again. the consumer returned to the dealer again, where they chose to lubricate the tailgate latch assembly for the third time. the consumer stated he had other issues with the vehicle that were corrected, such as the right rear shock, the transmission slip yoke, a loose fuel door and a rattling noise in the driver's side door panel.
03/17/20114000
 Tl- the contact owns a 2010 ford f-150 stx super cab. the contact was driving 20 mph when the vehicle stalled without warning. the contact was able to restart the vehicle and drove to the dealer. the dealer advised that the canister valve needed to be replaced. the manufacturer was contacted but the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 19,000. kmj
03/17/20114000
 Tl- the contact owns a 2010 ford f-150 stx super cab. the contact was driving 20 mph when the vehicle stalled with out warning. the vehicle restarted after the failure. the vehicle was taken to the dealer. the dealer confirmed the canister valve needed to be replaced. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 19,000 . rds
01/02/2011500
 Tl*the contact owns a 2010 ford f-150. the contact stated the vehicle was parked on an incline with
01/02/2011500
 Tl-the contact owns a 2010 ford f-150. the contact stated the vehicle was parked on an incline with
01/04/20101000
 2010 ford f150 platinum. been in ford shop twice for transmission disengagement prior to accellerating and after stopping....also between shift-up points under accelleration...shop has reprogramed trans both times, disengagement upon accellertion now okay, remains on shift-up points as if the trans freewheels for 2-3 seconds...rpm's rev & trans engages with a ubrupt bang...am taking it back in for third time....causes rear wheels to loose tracktion on ice and feels like losing control....at 20k miles problems continue.
10/01/20106000
 Tl-the contact owns a 2010 ford f150. while the vehicle was parked on an incline the digital read out for the fuel does not register properly. he also stated when the vehicle was moved to level ground the digital read out does not correct itself. he stated the failure had been ongoing for a couple of months. the vehicle was taken to the dealer for the failure. the dealer reprogrammed something electrical. he stated the repair worked for a while but the failure returned. the vehicle was not taken back to the dealer for the failure. he called the manufacturer and was advised not to go by the digital read out. the failure mileage was 6,000 and the current mileage was 14,000. vwb
12/12/20106000
 We have experienced six different instances since december where the engine would completely shut down while in motion. range of speed at time of incident has been between 5 - 40 mph. on january 23, 2011, while driving at 40 mph down a windy hill, the vehicle flashed the wrench light then completely shut down causing a loss of power steering. as a result, i had a near miss of a head on collision with another vehicle in the oncoming lane as the truck i was driving veered into the oncoming traffic because i was unable to immediately regain control. typically the truck can be put into park then turned back on but not in this case. the latest stall of the engine occurred on february 9, 2011 while making a turn in a grocery store parking lot. the vehicle was towed to a dealer on january 23, 2011 and the dealer indicated that the could not duplicate the problem and the computer reading did not show faulty equipment. in addition, i am experience a problem with the fuel gauge. even after completely filling up the vehicle, the gauge does not read as full. there are functional problems with this vehicle. as a mother with two children who is the primary driver of the vehicle, i am terrified of the potential for a fatal accident to occur. there are numerous web page/blogs where drivers across the country have described these same issues. ford needs to do something.
10/01/20106000
 Tl-the contact owns a 2010 ford f150. while the vehicle was parked on an incline the digital read out for the fuel does not register properly. he also stated when the vehicle was moved to level ground the digital read out does not correct itself. he stated the failure had been ongoing for a couple of months. the vehicle was taken to the dealer for the failure. the dealer reprogrammed something electrical. he stated the repair worked for a while but the failure returned. the vehicle was not taken back to the dealer for the failure. he called the manufacturer and was advised not to go by the digital read out. the failure mileage was 6,000 and the current mileage was 14,000. vwb
12/12/20106000
 We have experienced six different instances since december where the engine would completely shut down while in motion. range of speed at time of incident has been between 5 - 40 mph. on january 23, 2011, while driving at 40 mph down a windy hill, the vehicle flashed the wrench light then completely shut down causing a loss of power steering. as a result, i had a near miss of a head on collision with another vehicle in the oncoming lane as the truck i was driving veered into the oncoming traffic because i was unable to immediately regain control. typically the truck can be put into park then turned back on but not in this case. the latest stall of the engine occurred on february 9, 2011 while making a turn in a grocery store parking lot. the vehicle was towed to a dealer on january 23, 2011 and the dealer indicated that the could not duplicate the problem and the computer reading did not show faulty equipment. in addition, i am experience a problem with the fuel gauge. even after completely filling up the vehicle, the gauge does not read as full. there are functional problems with this vehicle. as a mother with two children who is the primary driver of the vehicle, i am terrified of the potential for a fatal accident to occur. there are numerous web page/blogs where drivers across the country have described these same issues. ford needs to do something.
08/11/20101100
 Tl- the contact owns a 2010 ford f150. the contact stated that as soon as he purchased the vehicle three weeks ago he began to notice the smell of fuel. the dealer stated that the fuel rail was defective and needed to be replaced. the vehicle is currently at the dealership being repaired. the current and failure mileages were approximately 1100. vin unknown. rd