Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 05/01/2010 | 36000 | 1 | |
| As i am pumping gas, there is significant seepage. in some cases, i have to stop half way through because the seepage is so great. during this last incident, i took pictures of the area where the seepage was trickling down and showed to dealership. they were unable to replicate and insisted that it was due to overfilling my tank. i told them seepage occurred throughout the fill up process. this was their second attempt to diagnose the problem. there is an issue with the fuel gauge. one moment i will have 90 miles to empty then within a few miles, i am at 50 miles to empty. *tr | |||
| 05/01/2010 | 36000 | ||
| As i am pumping gas, there is significant seepage. in some cases, i have to stop half way through because the seepage is so great. during this last incident, i took pictures of the area where the seepage was trickling down and showed to dealership. they were unable to replicate and insisted that it was due to overfilling my tank. i told them seepage occurred throughout the fill up process. this was their second attempt to diagnose the problem. there is an issue with the fuel gauge. one moment i will have 90 miles to empty then within a few miles, i am at 50 miles to empty. | |||
| 08/22/2012 | 28000 | 1 | |
| Driving home from work (50 miles each way) started trip with 1/2 tank of gas gauge reported i had around 180 mile to empty. 20 miles later got the warning tone that i was 50 miles from empty. i worked my way over to exit the freeway within four miles as i was exiting computer read zero miles to empty. as i was turning into the gas station truck died. after several tries truck restarted and i got into the station to pump in some gas. i put in five gallons be certain that it was more than enough to get me home. computer then read 190 miles to empty. drove the final 25 miles home when i arrived home the computer was reading around 25 miles to empty. i checked the engine compartment and underneath looking for and smelling for fuel leaks. nothing was found but there was an indentation in the tank behind the forward band holding the tank. i opened the fuel door and while messing around with the cap-less system i heard and felt air rushing into the tank. local dealer re-flashed the computer per a tsb. four days truck dies again. started trip with 159 miles to empty 1/4 tank 18 miles later it is reading 35 miles to empty 5 miles later it died showing 7 miles to empty. i the put 6 gallons of gas in computer reads 24 miles to empty. back to the ford dealer they call to say that they believe it is the fuel level sensor but want to keep the truck for another day and put some more gas in at my expense. they ordered sensor and had me take truck home till part came in. return to ford thursday morning to have sender installed later in the day i receive a call saying my fuel pump is bent so service is not covered by warranty they saying that i must have run over something or gone off-road and damaged the pump. in looking at the pump today yes the rods are bent but even the mechanic agreed that there is no visible physical damage to the tank itself. *tr | |||
| 08/22/2012 | 28000 | ||
| Driving home from work (50 miles each way) started trip with 1/2 tank of gas gauge reported i had around 180 mile to empty. 20 miles later got the warning tone that i was 50 miles from empty. i worked my way over to exit the freeway within four miles as i was exiting computer read zero miles to empty. as i was turning into the gas station truck died. after several tries truck restarted and i got into the station to pump in some gas. i put in five gallons be certain that it was more than enough to get me home. computer then read 190 miles to empty. drove the final 25 miles home when i arrived home the computer was reading around 25 miles to empty. i checked the engine compartment and underneath looking for and smelling for fuel leaks. nothing was found but there was an indentation in the tank behind the forward band holding the tank. i opened the fuel door and while messing around with the cap-less system i heard and felt air rushing into the tank. local dealer re-flashed the computer per a tsb. four days truck dies again. started trip with 159 miles to empty 1/4 tank 18 miles later it is reading 35 miles to empty 5 miles later it died showing 7 miles to empty. i the put 6 gallons of gas in computer reads 24 miles to empty. back to the ford dealer they call to say that they believe it is the fuel level sensor but want to keep the truck for another day and put some more gas in at my expense. they ordered sensor and had me take truck home till part came in. return to ford thursday morning to have sender installed later in the day i receive a call saying my fuel pump is bent so service is not covered by warranty they saying that i must have run over something or gone off-road and damaged the pump. in looking at the pump today yes the rods are bent but even the mechanic agreed that there is no visible physical damage to the tank itself. | |||