Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | ||||||||||||||||
| 11V049000 | FORD MOTOR COMPANY | from 01/18/2008 to 11/30/2009 | V (Vehicle) | 280946 | 02/10/2011 | MFR | FORD MOTOR COMPANY | 02/01/2011 | 02/01/2011 | |||||||
| Defect Summary | Ford is recalling certain model year 2009 and 2010 f-150 vehicles manufactured from january 18, 2008, through november 30, 2009. the interior door handle housing embossment retaining the interior door handle spring may fracture during normal usage resulting in insufficient spring force to return the handle to the fully stowed position. | |||||||||||||||
| Consequence Summary | In the event of a side impact crash, the door handle spring can fail causing the door latch to open. | |||||||||||||||
| Corrective Summary | Owners will be initially notified and instructed to take their vehicles to a ford or lincoln/mercury dealer if any interior door handle is loose or fails to return to the stowed position after activation for replacement of the affect module. once parts become available, owners will be renotified and instructed to take their vehicles to a ford or lincoln/mercury dealer for inspection of each interior door handle. depending on the results of the inspection, the dealer will either add a spring embossment reinforcement or replace the interior door handle module free of charge. the safety recall is expected to begin on or about february 14, 2011. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 11s15.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE | |||||
| TSB-11-4-11 | 04/14/2011 | 10039065 | Ready | 07/07/2011 | |
| TSB-11-4-11 | 04/14/2011 | 10039065 | Ford: the tailgate applique may separate from the sheet metal. 2009-2011 f150. *rm | 07/07/2011 | |
| TSB-10-15-9 | 07/30/2010 | 10033867 | Ford: tailgate applique separation. some platinum trucks may exhibit tailgate applique separation from the sheet metal. follow the service procedure steps to correct the condition. *pe | 09/27/2010 | |
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||||
| TSB-11-4-11 | 04/14/2011 | 10039065 | Ready | 07/07/2011 | |
| TSB-11-4-11 | 04/14/2011 | 10039065 | Ford: the tailgate applique may separate from the sheet metal. 2009-2011 f150. *rm | 07/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 02/08/2011 | 1500 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that he was experiencing a recurring failure with the rear doors. the warning light indicating that the rear doors were ajar was continuously illuminating without the contact engaging the doors. the rear doors were off track and the dealer replaced the doors four times in an attempt to correct the failure. in addition, the power steering fluid line was corroded and needed to be replaced. the contact also stated that the battery failed and needed to be replaced as well. all of the failures occurred within the first 20,000 miles driven on the vehicle. the vehicle was repaired. the failure mileage was 1,500 and the current mileage was 20,000. kmj | |||
| 02/08/2011 | 1500 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that the rear doors have come off the hinges and have had to be replaced four times. the sensor light imlluminated on the instrument panel stating the doors were not closed each time. the contact stated that the power steering fluid line corrided and needed to be replaced as well. the contact also stated that the battery failed and needed to be replaced. the contact stated that all of these failures took place within the first 20,000 miles. the vehicle had been repaired. the faulire mileage was 1,500 and the current mileage was 20,000.rl | |||
| 07/01/2010 | 10000 | ||
| At apx 10,00 miles on my 2010 f150 i started getting a clunk/bump in the driveline when stopping and starting. sometimes it was worse when turning. i am a 20 year vetran mechanic with prior ford dealer expierience. i have not been able to get this issue resolved by the local servicing ford dealer vanbortel ford. it has been in many many times for the same complaint. in the life of this vehicle it has had an engine replaced at 20,00 the torque convertor at 25,000 the driveshaft at apx 35,000 the rear springs at 37,000 and the issue still persist's. it is in now on 12/26/2012 for a trans leak, poor engine/trans performance and reduced ecomomy from reflashing the trans several times as well as the same clunk/bump when starting and stopping. my concern is that the unkown defect causing clunk/bump could cause a safety issue by locking up or failing at speed. | |||
| 11/16/2012 | 33000 | 1 | |
| On my 2010 ford f150 4x4 truck the right side rear window chattered when i turned on the rear defroster. you can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. the rear window in that section is chattered in a million pieces just waiting to crumble out. *tr | |||
| 11/16/2012 | 33000 | ||
| On my 2010 ford f150 4x4 truck the right side rear window chattered when i turned on the rear defroster. you can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. the rear window in that section is chattered in a million pieces just waiting to crumble out. | |||
| 06/09/2012 | 53000 | ||
| Tl* the contact owns a 2010 ford f-150. the contact stated the vehicle was involved in a head-on collision. the passenger reached for the top handle of the passenger side door just as the vehicle was impacted. as a result, the passenger's right thumb was completely severed. a police report was filed. the driver sustained bruises and contusions. the vehicle was not taken to the dealer for inspection or to be repaired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 53,000. | |||
| 06/09/2012 | 53000 | ||
| Tl - the contact owns a 2010 ford f-150. the contact stated the vehicle was involved in a head-on collision. the passenger reached for the top handle of the passenger side door just as the vehicle was impacted. as a result, the passenger's right thumb was completely severed. a police report was filed. the driver sustained bruises and contusions. the vehicle was not taken to the dealer for inspection or to be repaired. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 53,000. rvk | |||
| 06/09/2012 | 53000 | ||
| Tl - the contact owns a 2010 ford f-150. the contact stated that the vehicle was involved in a head-on collision. the passenger reached for the top handle of the passenger side door just as the vehicle was impacted. as a result, the passenger | |||
| 03/20/2012 | |||
| There was a horrible storm last night. i got into my truck this morning and the entire back seat was soaked! i spoke with 2 other ford f150 truck owners and they have had the same exact issue. both of their issues were the result of the exterior light on the top back of the vehicle. i called ford in temple tx. they confirmed they have had this issue a couple of other times and it was in fact the exterior light leaking as it was not properly installed. i have to now pay for this manufacturer's default. this should be reported as a recall as it has happened to several ford f150 truck owners. i am not happy with the experience of ford! | |||
| 09/26/2011 | 21000 | ||
| Leaking third brake light resulting in wet roof liner and seats. | |||
| 06/30/2011 | 25000 | ||
| Tl - the contact owns a 2010 ford f-150. the contact stated that while the vehicle was receiving maintenance, the mechanic notified him that once they open up the roof they noticed that the moon roof was installed improperly. also, the structural beams were cut out of the truck, the head liner was modified which could cause the roof to collapse, and as a result of all the changes the side air bag timing was modified . the dealer was contacted who referred him to their attorney. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage and current mileage was 25,000. pm | |||
| 06/03/2011 | |||
| Tl* the contact owns a 2010 ford f-150 super crew cab. the contact received notification of nhtsa campaign id number: 11v049000 (structure: body: door) and contacted the dealer to schedule an appointment for repairs. the dealer advised that the parts needed for repairs would not be available for at least one to two months. the contact had not experienced a failure. | |||
| 05/10/2010 | 10000 | ||
| Tl. the contact owns a 2010 ford f-150 super crew. the contact stated when ever it rains or even goes to the crash wash water would leak into. the contact took the vehicle to the dealer and the dealer replaced the third brake light. the repair did not fix the remedy so the contact took the vehicle back to the dealer. the dealer found the third brake light was still leaking, the rear glass and the sun roof was leaking as well. the dealer also notice the body seam on the roof is not sealed. the dealer resealed the third brake light, adjusted the sun roof and resealed the rear glass. the dealer is also sanding down the roof and resealing the roof as well. the contact stated the vehicle is unsafe and does not wanted the vehicle. the failure mileage was 10,000. jo | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2012 | 5 | 10/29/2010 | |
| 2010 ford f-150. consumer writes in regards to a complaint with vehicle dealership . *smd the consumer stated in january 2012, he started to hear an incessant high pitched squeaking noise coming from the rear driver's side of the vehicle. the dealer informed the consumer the squeaking noise was coming from the tailgate latch assembly on the driver's side. the dealer stated they lubricated both sides and was road tested and the noise was gone. the service rep, then gave the consumer a tube of silicone that was used primarily for brake components and informed the consumer, if the noise returned, lubricate the tailgate latch. for awhile, there was no noise coming from the vehicle. approximately two weeks later, the noise had returned. the consumer went to another dealer, to have the vehicle inspected. the dealer informed the consumer, that the previous dealer provided him with the wrong type of lubricant and the dealer reassured him the problem had been resolved. however, two months later, the noise had returned again. the consumer returned to the dealer again, where they chose to lubricate the tailgate latch assembly for the third time. the consumer stated he had other issues with the vehicle that were corrected, such as the right rear shock, the transmission slip yoke, a loose fuel door and a rattling noise in the driver's side door panel. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/02/2010 | 3000 | ||
| 2010 ford f-150, driving on gravel and rock road in 4h, wiring harness on left side below drivers seat lay below the frame rail, causing road debri to grab harness and rip/tear the wiring bundle | |||