Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/15/2012120001
 I have a 2010 ford f-150. it has pirelli tires on it. when i took it in to get inspected they found all four of the the tires were getting weather checked.the truck is used to haul a atv and sometimes a trailer.i do not believe the tires are safe.i took it back to the ford dealer where i bought it and they said they would see what they could do and call me back.i never heard back from them for a few weeks so i called them back. they said they would check into it and call me back. this went on for about 4 months never calling me back when i called them.after i e-mailed ford the sevice manager called me back and asked me to bring the truck in. i did and he looked at the tires and said he could not do anything.i e-mailed ford again and they said they would not do anything because the truck had more than 12'000 miles on it. the truck had 14.000 miles.there warranty book says they will pro-rate the tires after 12,000 miles.i do not understand how they can not go by the warranty. i think something needs to be done about these tires being recalled.i understand this is a common problem with these tires and nobody is backing them up.weather checked tires on trucks that are carring extra weight does not seem to me to be good for anybody on the road.the tires are pirelli scorpion atr. *tr
05/15/201212000
 I have a 2010 ford f-150. it has pirelli tires on it. when i took it in to get inspected they found all four of the the tires were getting weather checked.the truck is used to haul a atv and sometimes a trailer.i do not believe the tires are safe.i took it back to the ford dealer where i bought it and they said they would see what they could do and call me back.i never heard back from them for a few weeks so i called them back. they said they would check into it and call me back. this went on for about 4 months never calling me back when i called them.after i e-mailed ford the sevice manager called me back and asked me to bring the truck in. i did and he looked at the tires and said he could not do anything.i e-mailed ford again and they said they would not do anything because the truck had more than 12'000 miles on it. the truck had 14.000 miles.there warranty book says they will pro-rate the tires after 12,000 miles.i do not understand how they can not go by the warranty. i think something needs to be done about these tires being recalled.i understand this is a common problem with these tires and nobody is backing them up.weather checked tires on trucks that are carring extra weight does not seem to me to be good for anybody on the road.the tires are pirelli scorpion atr.
09/01/201010000
 Pirelli scorpion tires sidewalls weather chapped or cracked within the first 10,000 miles of driving. they were replaced under ford's warranty - and the replacement tires also cracked again within 20,000 miles. the cracks in the rubber form in a continuous circle around the bead and the sidewall of these tires. reading online forum f150forum.com - many other users of these tires have had the same problems.
04/24/20112500
 Tl-the contact owns a 2010 ford f150. the contact stated the vehicle came with a standard spare tire that is 18 inches but the tires on the vehicle are standard 20 inches. the contact stated the spare tire was too small and does not fit. the tire was never installed on the vehicle. the dealer was contacted and informed him the tire was a standard size for a spare for that vehicle and they cannot exhange it. the manufacturer was not contacted. the failure mileage was 2,500....mw
09/17/20101036
 Hankook dynapro at p234/75r17 on my ford f-150 had a inside sidewall blow out. tire failer, bad cord, did not hit anything in the road. dot number on tire dot:t79jpcyh 1410
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
06/19/20112000
 The tire pressure management system (tpms) has a defect in it that causes the system to malfunction and give bogus warnings. i have had the vehicle into local dealer 3 times to fix. they can't find anything wrong. the warning light goes off frequently enough where it can cause a consumer to ignore an actual tire pressure failure. a quick internet search shows this is a big enough issue that there are many message boards discussing the issue. the failure occurs most frequently after driving 20-25 miles on a day where there has been a temperature change of about 20 degrees or when it is raining. the warning light has come on at least 30 times in the 6 months that i have owned the vehicle. the tire pressures have been checked numerous times by the dealer. the computer has been reset by the dealer. they cannot find or do not want to solve the problem.
11/16/2010600
 The day after purchasing a new 2010 f-150 ford truck this past november i experienced a terrible vibration at around 70 mph. i stopped at the nearest ford dealer which was frankfort ky and they checked the balance then said there was an drive shaft alignment repair needed but would take several hours. because i was traveling and would not be at my home location for a week i called the dealer in north carolina where it was purchased, after a bit of checking around they told me via phone that the drive shaft was not the issue. a week later i took the truck to the original dealer and they balanced the tires and give it back to me. i had a 400 mile trip to make and within the first 50 miles the shake was back in the truck. i called the dealer then returned the truck back to them 3 days later. the service manager took a ride with me and said it felt like flat spots on the tires. the kept the truck overnight and did another balance job while checking the drive shaft, brakes, transmission and rotors. when i got the truck back this time the shaking started at 45 mph and continued to around 65 mph. i was on another trip and called the dealer to relay the bad news. i returned the truck back to the dealer and they replaced all four tires with pirelli 20 inch scorpion tires like the ones that came on it. i offered to pay the difference in price to install another brand of tire but the dealer would not have it. after taking the truck on a 2000 mile trip the shaking has returned just as bad as the day i purchased the truck. the vehicle is 4 months old and has 16000 miles on it, i have complained since the day it was purchased and now its nearing half of the warranty life and the issue is not resolved. the truck shakes so bad you will get an upset stomach after a few hours of riding in it.