Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/05/2012 | 43000 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated that while driving 25 mph, the accelerator pedal became stuck as the vehicle accelerated to 80 mph. the contact turned off the ignition to stop the failure. the vehicle was taken to a dealer for diagnosis and the contact was advised that something had most likely became stuck on the accelerator pedal, as they could not replicate the failure nor generate a failure code during the diagnosis. the failure and current mileages were 43,000. kmj | |||
| 10/05/2012 | 43000 | ||
| Tl- the contact owns a 2010 ford f150. the contact stated while driving 25 mph the accelerator became stuck and the vehicle got up to 80 mph when the contact turned off the ignition. the vehicle was taken to a dealer for diagnosis and was told there was probably something stuck on his accelerator pedal as they could not replicate the problem nor find a code during the diagnosis. the failure and current mileages was 43,000. dt | |||
| 05/08/2012 | 52000 | ||
| On may 8th 2012, my truck stalled while i was merging into traffic at approx. 55 mph. the vehicle was brand new when i purchased it in may of 2009 from gulf coast auto ford in angleton,texas. so, i had them tow it to their shop for repairs. the mass air flow sensor was replaced on may 9th, and i drove the vehicle until friday , may 11th, when the same problem occurred. the vehicle stalled at traffic speeds, died, and then couldn't be restarted! this second incident also resulted in my having the vehicle towed to the dealership where i am told that they can't find the problem!! it now starts after the stalling, but not until a period of hours passes. what can i do? this is a serious safety issue? ford is telling the dealership to put an on-board data recorder on my truck that they cannot even get from ford! i only have 52000 miles on this vehicle and have cared for it meticulously. | |||
| 11/27/2011 | 30275 | 1 | |
| As i was traveling on i-95 today at 1pm at 75mph my truck suddenly jerked me forward as i let off accelerator it downshifted from 6th to first violently locking me rear brakes up and fishtailing me into the shoulder. the car then stalled and i coasted safely to a stop. the car would start back up and run but i called roadside assistance and was towed to the dealer/ this was a very scary and dangerous situation. had it been raining or wet conditions i would have been in a serious accident and even died. i do not want to understate this occurrence. this had to be looked in to immediately. *tr | |||
| 09/19/2011 | 15000 | ||
| Tl* the contact owns a 2010 ford f-150. the contact stated the floor mats became stuck under the accelerator pedal causing the vehicle to accelerate suddenly. the vehicle was taken to the dealer who stated the floor mats were issued with the vehicle and to request a refund from the parts department. the dealer did not remove the floor mats. the manufacturer was notified and stated he needed to show a receipt before a refund could be issued. the failure mileage was 15,000. | |||
| 09/19/2011 | 15000 | ||
| Tl- the contact owns a 2010 ford f-150. the contact stated the floor mats became stuck under the accelerator pedal causing the vehicle to accelerate suddenly. the vehicle was taken to the dealer who stated the floor mats were issued with the vehicle and to request a refund from the parts department. the dealer did not remove the floor mats. the manufacturer was notified and stated he needed to show a receipt before a refund could be issued. the failure mileage was 15,000. rvk | |||
| 07/11/2011 | 22000 | ||
| Tl. the contact owns 2010 ford f-150. the contact stated while making a left turn the vehicle went into full throttle and accelerated. the contact applied the brakes but the brakes did not stop the vehicle. the vehicle continued and crashed into a tree. during the crash the contact was not injured and the air bags did not deploy. the contact stated this was the fifth time the vehicle accelerated. the vehicle was towed to a dealer. the dealer could not diagnose the vehicle. the contact stated the very was unsafe to drive. the failure mileage was 22,000. jo | |||
| 05/21/2011 | 9717 | ||
| Tl* the contact owns a 2010 ford f150. while driving approximately 65 mph the cruise control would not deactivate. the contact stated he applied pressure to the brake pedal. placed the vehicle in neutral, and pressed on the cruise control button but the the cruise control would not deactivate. the vehicle came to a stop when the contact placed the gear shifter in park and depressed the brake pedal with extreme force.the contact shut the vehicle off.the contact restarted the vehicle three different times and each time the cruise control was still activated. the fourth time the vehicle was started the cruise control deactivated. the vehicle was taken to the dealer for diagnostics. the technicians were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 9,717. | |||
| 05/21/2011 | 9717 | ||
| Tl- the contact owns a 2010 ford f150. while driving approximately 65 mph the cruise control would not deactivate. the contact stated he applied pressure to the brake pedal. placed the vehicle in neutral, and pressed on the cruise control button but the the cruise control would not deactivate. the vehicle came to a stop when the contact placed the gear shifter in park and depressed the brake pedal with extreme force.the contact shut the vehicle off.the contact restarted the vehicle three different times and each time the cruise control was still activated. the fourth time the vehicle was started the cruise control deactivated. the vehicle was taken to the dealer for diagnostics. the technicians were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 9,717. ds | |||
| 01/07/2011 | 5000 | ||
| Tl* the contact owns a 2010 ford f-150. the contact was driving approximately 45 mph an attempting to pass another vehicle when the accelerator pedal became stuck and pinned to the floor mat as the vehicle continued to accelerate. he then used his feet to release the floor mat from the accelerator pedal. the contact stated he had experienced the failure several times over a course of three months. the vehicle was taken to the dealer and the dealer advised him that there was nothing they could do because of liability reasons. he was advised by the dealer that they could not alter the vehicle. the contact stated that there was a hole in the floor mat where a hook was supposed to secure the mat to the floor but there was no retainer clip in the floor baird of the vehicle to secure the floor mat. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 9,900. | |||
| 01/07/2011 | 5000 | ||
| Tl-the contact owns a 2010 ford f-150. while driving approximately 45 mph while passing a another vehicle the accelerator stuck and was pin with the floor mat and the vehicle continued to accelerator. he used his feet to release the floor mat from the accelerator. the contact stated he had experienced the failure several times over a course of three months. the vehicle was taken to the dealer and the dealer advised him that there was nothing they could do because of liability reason. he was advised by the dealer that they could not alter the vehicle. the contact stated that there was a hole in the mat for a hook but no retainer on the floor of the truck. the vehicle had not been repaired. the failure mileage was 5,000 and the current mileage was 9,900. vwb | |||
| 04/24/2010 | 1717 | ||
| I have a 2010 ford f150 crew cab truck. an incident happened around 3:30pm on 4 24 2010. the vehicle only had 1700 miles on it at the time. the accelerator pedal stuck to the floor under normal driving conditions. i had to slam on the brakes and the vehicle increased speed.the motor revved up to 7000rpm. i eventually put it into park and turned off the ignition. i was able to get the vehicle off the road into a parking lot. fortunately, i was not injured and no accident occurred. i called roadside assistance and the vehicle was towed to maroone ford in margate, fl. it was looked at by the service department on 4 26 2010. they inspected the vehicle and road tested it for only 4 miles and said no problem could be found. they called me later that afternoon and to pick up my vehicle in the morning. i did not feel safe at all driving the vehicle! i did not feel that they took this incident seriously. i decided to get a second opinion from another dealership. i took the truck to sawgrass ford in sunrise, florida (where i purchased the vehicle) where the head of the service department personally took care of me. he understood my concern and said that he would thoroughly check out the vehicle. they kept the truck for 4 days, test drove it for over 125 miles, ran all computerized tests, and also pulled off all wheels and checked the brakes. they could not replicate the incident. when picking up the vehicle, the service manager assured me the vehicle was safe. he also admitted that this had occurred in other f150 trucks, but said they had never treated the problem at their dealership. as of now, i have been driving the vehicle for two weeks without incident. i wanted to document what happened to me should this type of incident occur again. | |||
| 01/25/2010 | 5 | 1 | |
| Hi, on monday, january 25, 2010, i test drove a 2010 ford 150 supercrew 2wd pickup truck (with the salesman). a few feet out of the dealer lot i floored the accelerator to see what kind of acceleration the vehicle had. after releasing my foot completely from the accelerator and applying the brake, i noted that the accelerator was still acting as if it was about half way down. i mentioned to the salesman that the gas pedal was still down despite my foot being off of it and on the brake. i then removed my foot from the brake and kicked on the floor mat area (i did not remove my eyes from the road) with the heal of my foot in a rearward motion. subsequently the stuck accelerator became unstuck. i really don't know if the floor mat was interfering with the pedal or not, i just know that it was stuck down and post my actions it was not. i am reporting this because i would feel awful if i said nothing and then someone lost their life because of a potential design flaw. tw* | |||