Consumer Complaints


Fail datemilesoccurencesPurchase date
(PWS)
11/01/20118000
 The truck has developed a rough idle that causes the truck to feel as if it is missing. along with the idle the fuel economy has dropped 4-5 mpg. i have had the truck in 3 times and 2 different dealers to try to resolve the issue. while in service diagnosics the techs where able to get the truck to misfire twice but they felt that it was not enough to be signifcant. the first dealership suggested i trade the truck in on another because they did not have a fix. the second dealer stated that they contacted ford and was told that their is a known issue but ford does not have a fix for the issue and does not have a timeline for a adaquate fix. the issue has been apparent now for 6 months with no end in sight. i have been told that i will just have to deal with it.
03/22/201212000
 Drove 200 miles with cruise set at 73 mph towing an enclosed trailer, damp cool conditions. pulled off freeway to fuel up. while accelerating on the on ramp to get back on the freeway, vehicle stumbled, lost all power to the wheels, truck would not accelerate. removed foot from accelerator for a few seconds and pressed down again, this time the truck accelerated. happened again 2 days later while driving through fog. vehicle is a 2011 f-150 equipped with the ecoboost engine. intercooler condensation is the suspected culprit.
09/20/20112000
 Driving down a two lane road in the early evening, i was 3 or 4 cars back in a long line of over a dozen vehicles. we were all stuck behind one slow moving vehicle. a chance came up to pass and i pulled into the other lane. after stepping on the throttle the truck developed a misfire. it lost nearly all power and began decelerating. in the time since pulling out to pass, a semi truck had popped up over an upcoming hill. by this point, the vehicles previously behind me had moved forward and filled in my place in line. i began evaluating my options. i was now moving slower than the traffic in the right lane, but there weren't any openings to move back over. i examined the shoulder on the left side of the road looking for safe places to pull over. there were none in the immediate vicinity. after several very tense seconds, the vehicle suddenly regained power. i had just enough time to accelerate to an opening in the right lane and get back over. likely cause: condensation in the charge air cooler ingested into the engine upon a call for power. since the first incident this has occurred several more times. every single time has been after cruising for some period at less than half throttle, followed by a sudden acceleration in humid or rainy conditions. ford claims to be aware of the problem and working on a fix. however after waiting for over 8 months since my first incident i'm starting to have my doubts. i have heard reports from numerous other people saying this exact same thing has happened to them. some of those are over a year old and are still waiting on a fix from ford. being aware of this problem i try not to put myself into a situation that will require the sudden application of power. however i know no matter how well you plan, eventually you find yourself in a bad situation. i just hope when that occurs it isn't a humid or rainy day.
11/01/2011100
 After 100 miles i noticed a vibration or miss while truck idels at stops. since that time every person in the truck notices it at every stoplight or stop sign. i took truck in for service and they ran all computer test on vehicle and they informed me that there is nothing wrong that is just how vehicle runs. i ask the service rep how that can be and he advised me that there have been mutiple complaints by other people and that there are no updates or recalls on it.if it gets worse to bring back and will see if they can do anything about it but at this time ford is not looking into the situation. also on a side note chrome tow hooks are rusting and there anwser to that is to clean them with steel wool what a way to be treated after making a 40,000.00 dollar purchase. one very pissed ford owner ef