Consumer Complaints


Fail datemilesoccurencesPurchase date
OPULSION SYSTEM (PWS)
04/26/20125000
 Engine, the turbocharged v-6 ecoboost, stalled out (tried to die and shook and and shuddered like nothing i have ever experienced in 50 years of driving) when attempting to pass a truck on the interstate and again when pulling away from an exit stop sign after traveling in cold rain. glad i was on a freeway vice two lane road. takes about 15 to 20 seconds for the engine to get power back. also it did the same thing 3 weeks earlier, on same cross country trip, in northern idaho when i attempted to accelerate to freeway speed after driving in wet snow for about 1/2 hour. really felt unsafe. i reported it to ford. they acknowledged there is a problem but they have not done anything to fix my truck after i reported the near disastrous drivability issue - like can't be trusted to adequately perform in rain and i live in the pacific northwest.
09/20/20112000
 Driving down a two lane road in the early evening, i was 3 or 4 cars back in a long line of over a dozen vehicles. we were all stuck behind one slow moving vehicle. a chance came up to pass and i pulled into the other lane. after stepping on the throttle the truck developed a misfire. it lost nearly all power and began decelerating. in the time since pulling out to pass, a semi truck had popped up over an upcoming hill. by this point, the vehicles previously behind me had moved forward and filled in my place in line. i began evaluating my options. i was now moving slower than the traffic in the right lane, but there weren't any openings to move back over. i examined the shoulder on the left side of the road looking for safe places to pull over. there were none in the immediate vicinity. after several very tense seconds, the vehicle suddenly regained power. i had just enough time to accelerate to an opening in the right lane and get back over. likely cause: condensation in the charge air cooler ingested into the engine upon a call for power. since the first incident this has occurred several more times. every single time has been after cruising for some period at less than half throttle, followed by a sudden acceleration in humid or rainy conditions. ford claims to be aware of the problem and working on a fix. however after waiting for over 8 months since my first incident i'm starting to have my doubts. i have heard reports from numerous other people saying this exact same thing has happened to them. some of those are over a year old and are still waiting on a fix from ford. being aware of this problem i try not to put myself into a situation that will require the sudden application of power. however i know no matter how well you plan, eventually you find yourself in a bad situation. i just hope when that occurs it isn't a humid or rainy day.