Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||||||||||||
| 11V582000 | FORD MOTOR COMPANY | from 09/09/2011 to 09/22/2011 | V (Vehicle) | 16091 | MFR | FORD MOTOR COMPANY | 12/08/2011 | 12/13/2011 | 571 | 114 | ||||||
| Defect Summary | Ford is recalling certain model year 2011 f-150 vehicles manufactured from september 9, 2011, through september 22, 2011, and model year 2012 f-250, f-350, f-450 and f-550 heavy duty vehicles manufactured from september 12, 2011, through september 22, 2011. these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 114, | |||||||||||||||
| Consequence Summary | This will allow the operator to inadvertently shift the vehicle into gear without the brake pedal being depressed, increasing the risk of a crash or injury to a nearby pedestrian. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will inspect the brake shift interlock switch function and replace the switch if necessary, free of charge. the safety recall is expected to begin on or about december 19, 2011. owners may contact the ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||||||||||||
| 12V190000 | FORD MOTOR COMPANY | from 10/13/2011 to 02/27/2012 | V (Vehicle) | 10500 | 06/11/2012 | MFR | FORD MOTOR COMPANY | 05/03/2012 | 05/02/2012 | |||||||
| Defect Summary | Ford is recalling certain model year 2011-2012 ford f-150, 2012 expedition and lincoln navigator, and 2012-2013 mustang vehicles, for failing to comply with the requirements of federal motor vehicle safety standard nos. 102, transmission shift lever sequence, starter interlock, and transmission braking effect and 108 | |||||||||||||||
| Consequence Summary | If this condition exists, the transmission may not go into reverse or when the driver pushes the shift lever in the reverse | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will inspect and replace the trs as necessary, free of charge. the safety recall began on june 11, 2012. owners may contact ford motor company customer relationship center at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 12c23.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TSB-11-3-8 | 03/08/2011 | 10039051 | Ford: with cold weather, the gear selector may require extra effort. there may be snow buildup on the shift lever. 2009-2011 f150. *rm | 07/06/2011 | |
| TSB-11-3-8 | 03/08/2011 | 10039051 | Ready | 07/06/2011 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| AS-21687 | 01/01/2011 | 10039072 | Ready | 07/07/2011 | |
| AS-21687 | 01/01/2011 | 10039072 | Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. the brake over accelerator feature may be activating. *rm | 07/07/2011 | |
| TSB-11-4-13 | 04/15/2011 | 10038948 | Ready | 06/28/2011 | |
| TSB-11-4-13 | 04/15/2011 | 10038948 | Ford: 2011 f150. programming is causing a malfunction light is on with two trouble codes stored. *rm | 06/28/2011 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| TSB-11-5-7 | 05/10/2011 | 10039120 | Ready | 07/08/2011 | |
| AS-21779 | 03/01/2011 | 10039112 | Ready | 07/08/2011 | |
| AS-21779 | 03/01/2011 | 10039112 | Ford: 2011 f150 raptor. when accelerating from or bringing to a stop there may be excessive clunk or a chirp/slip/bump condition from the driveshaft. *rm | 07/08/2011 | |
| TSB-11-5-7 | 05/10/2011 | 10039120 | Ford: 2011 f150. when stopping or accelerating there is a clunk noise or chirp/bump/slip from the driveshaft. *rm | 07/08/2011 | |
| AS-21712 | 02/01/2011 | 10039076 | Ford: 2011 f150 raptor. there may be a clunk, slip, or chirp from the drifeshaft while accelerating or stopping. *rm | 07/07/2011 | |
| AS-21712 | 02/01/2011 | 10039076 | Ready | 07/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 02/16/2013 | 70000 | ||
| Occasionally when steering the truck to the left, the steering will feel like it is sticking. it becomes hard to turn to the left and when the turn is complete, the vehicle will not return to center. on one occasion when i first started the truck adn began to back out of a parking place, i could not turn the steering wheel to the left at all. i shut the truck off then restarted adn the same thing. on the second time i shut the truck off then restarted, i could turn the wheel normally. there seems to be a problem with the power steering or some mechanism of the steering. | |||
| 09/29/2012 | 12500 | 2 | |
| My truck is equipped with the ecoboost 3.5l engine. twice now i have attempted to accelerate and had the truck lose power and shake violently, creating a very dangerous situation. the first time was attempting to pass another vehicle. weather conditions were warm (75 degrees f) with light rain. i pulled out to pass and attempted to accelerate when the truck suddenly acted as if the gas was shut off. it then began to shake and shudder violently as if the rear axel was being ripped from beneath it. i was able to fall back behind the vehicle i was attempting to pass, out of the way of oncoming traffic, and pull to the side of the road. after shutting off and restarting the truck, it seemed to run normal. the dealership service tech inspected the truck and stated it is a problem ford is aware of (in wet conditions), but has no fixes. the second time i was attempting to enter the interstate from a rest stop into a single lane construction zone. the weather was cool (45 degrees f), dry and sunny. i attempted to accelerate to enter the highway and the truck acted as it did on the first instance. i was forced to pull off of the lane between two large construction pylons in order to avoid being struck by a tractor/trailer. the supplied dates, mileage and speed were from the most recent incident. *tr | |||
| 06/09/2012 | 15000 | ||
| While traveling down i-55, towing my travel trailer on a trip from st. louis, mo to gulf shores, al, vehicle experienced a total loss of power on the interstate. i had been driving multiple hours in the rain when in jackson, ms, i had to let off the gas to allow other vehicles to merge onto the highway. when i re-applied the gas, the vehicle started shaking violently and would not accelerate. this caused the vehicle to lose speed and drop from around 60mph to 35mph on the interstate. after letting off and re-applying gas about three times the vehicle finally recovered and i was able to continue on my way. luckily the other drivers on the highway were able to avoid me and i was not rear-ended or otherwise caused a serious accident. | |||
| 10/06/2012 | 1000 | 1 | |
| Traveling at speeds above 50 when hard acceleration vehicle goes into limp mode becomes very dangerous have almost caused major pile up due to loss of power and total loss of vehicle control this vehicle and others like it are going to start killing people. all over the internet people are complaining about same problem and so far ford has not recalled these vehicles and that is very concerning. please help before many people are killed. *tr | |||
| 06/09/2012 | 15000 | ||
| While traveling down i-55, towing my travel trailer on a trip from st. louis, mo to gulf shores, al, vehicle experienced a total loss of power on the interstate. i had been driving multiple hours in the rain when in jackson, ms, i had to let off the gas to allow other vehicles to merge onto the highway. when i re-applied the gas, the vehicle started shaking violently and would not accelerate. this caused the vehicle to lose speed and drop from around 60mph to 35mph on the interstate. after letting off and re-applying gas about three times the vehicle finally recovered and i was able to continue on my way. luckily the other drivers on the highway were able to avoid me and i was not rear-ended or otherwise caused a serious accident. | |||
| 10/06/2012 | 1000 | 1 | |
| Traveling at speeds above 50 when hard acceleration vehicle goes into limp mode becomes very dangerous have almost caused major pile up due to loss of power and total loss of vehicle control this vehicle and others like it are going to start killing people. all over the internet people are complaining about same problem and so far ford has not recalled these vehicles and that is very concerning. please help before many people are killed. *tr | |||
| 08/01/2012 | 16000 | 1 | |
| Began to notice rough shifting a lower speeds (30 - 45) at about 12,000 miles. over time it became more pronounced and feels like the engine is lugging at this speed. the transmission causes a shudder when shifting up or down as if the transmission is having a problem getting into gear. left the truck at the dealer for 3 days and they told me they could not replicate the problem. i think the streets they were driving were so rough that they couldn't feel the shudder. i was told that it may be a problem the computer is having synchronizing the fuel system and the engine rpm's. don't know about that but the problem still exists at 20,000 miles now. *tr | |||
| 08/01/2012 | 16000 | ||
| Began to notice rough shifting a lower speeds (30 - 45) at about 12,000 miles. over time it became more pronounced and feels like the engine is lugging at this speed. the transmission causes a shudder when shifting up or down as if the transmission is having a problem getting into gear. left the truck at the dealer for 3 days and they told me they could not replicate the problem. i think the streets they were driving were so rough that they couldn't feel the shudder. i was told that it may be a problem the computer is having synchronizing the fuel system and the engine rpm's. don't know about that but the problem still exists at 20,000 miles now. | |||
| 08/14/2012 | 4600 | 2 | |
| Surging at low speeds when coming to a stop. feels as though the transmission is not downshifting and requires hard braking to prevent vehicle from moving into an intersection, or a car stopped ahead going in the same direction. this has occurred twice. the second time i almost hit the car stopped in front of me. *tr | |||
| 07/27/2011 | 1806 | 1 | |
| Under hard acceleration into traffic or when passing, vehicle will suddenly lose power and go into a limp mode. this condition is thought to occur because of engine misfire and several factors have been identified that can cause this in the ecoboost 3.5l v6. the dealer has replaced ignition coils with no success in correcting this issue. my service manager shared with me that ford engineering is well aware of the issue and has yet to come up with a solution to correct it. in the meantime, my family is placed at risk of an accident because there is no way to predict when the engine will suddenly lose power when you need it most for passing or merging situations. this becomes even worse when pulling a trailer. nhtsa should demand that ford immediately recall and repair these vehicles, or replace them until an appropriate solution is found to remedy the misfire condition and resultant lost of power. *tr | |||
| 08/14/2012 | 4600 | ||
| Surging at low speeds when coming to a stop. feels as though the transmission is not downshifting and requires hard braking to prevent vehicle from moving into an intersection, or a car stopped ahead going in the same direction. this has occurred twice. the second time i almost hit the car stopped in front of me. | |||
| 07/27/2011 | 1806 | 1 | |
| Under hard acceleration into traffic or when passing, vehicle will suddenly lose power and go into a limp mode. this condition is thought to occur because of engine misfire and several factors have been identified that can cause this in the ecoboost 3.5l v6. the dealer has replaced ignition coils with no success in correcting this issue. my service manager shared with me that ford engineering is well aware of the issue and has yet to come up with a solution to correct it. in the meantime, my family is placed at risk of an accident because there is no way to predict when the engine will suddenly lose power when you need it most for passing or merging situations. this becomes even worse when pulling a trailer. nhtsa should demand that ford immediately recall and repair these vehicles, or replace them until an appropriate solution is found to remedy the misfire condition and resultant lost of power. *tr | |||
| 07/27/2011 | 1806 | ||
| Under hard acceleration into traffic or when passing, vehicle will suddenly lose power and go into a limp mode. this condition is thought to occur because of engine misfire and several factors have been identified that can cause this in the ecoboost 3.5l v6. the dealer has replaced ignition coils with no success in correcting this issue. my service manager shared with me that ford engineering is well aware of the issue and has yet to come up with a solution to correct it. in the meantime, my family is placed at risk of an accident because there is no way to predict when the engine will suddenly lose power when you need it most for passing or merging situations. this becomes even worse when pulling a trailer. nhtsa should demand that ford immediately recall and repair these vehicles, or replace them until an appropriate solution is found to remedy the misfire condition and resultant lost of power. | |||
| 08/01/2012 | 9000 | 1 | |
| When putting truck in reverse after going forward or put in forward after backing up, clunk or chirp noise from under vehicle. could be driveshaft or rear. waiting for warranty servce. *tr | |||
| 08/01/2012 | 9000 | ||
| When putting truck in reverse after going forward or put in forward after backing up, clunk or chirp noise from under vehicle. could be driveshaft or rear. waiting for warranty servce. | |||
| 07/06/2012 | 4575 | 1 | |
| I made a left turn from a traffic light stop, as i was accelerating on a moderate rate, the engine took off (unintended acceleration) and immediately accelerated to ~50+mph. i switched transmission into neutral and applied the brakes and slowed down to the speed limit, ~35 mph. i checked to make sure the accelerator pedal was not stuck on the floor mat (it wasn't). i reengaged the transmission and the acceleration started immediately again. this unintended acceleration occurred three times in a stretch of about 2 miles or so, until i had a clear, safe place to pull over. the check engine light did not come on, at least not that i could notice. after i stopped the truck and started up again things were fine. i tried to recreate the situation by suddenly accelerating, but to no avail. i have scheduled an appointment with the dealer. the vehicle is a 2011 ford f-150 pickup with 3.5l ecoboost engine. ## vin passed ## ford f150 2011 ##. *tr | |||
| 11/01/2011 | 20 | ||
| 2011 ford f-150 raptor supercab; <12,000mi, happening since new. at slower speeds, when transmission is allowed to shift up to at least 3rd gear and back down for a slow maneuver and/or stop, under normal re-acceleration conditions (normal- <2000rpm), as vehicle accelerates and shifts from first gear to second, it will seem to presume a 1/2 to 1 second neutral state, revving rpm's prior to engaging second gear with a very abrupt and pronounced slam shaking entire truck. symptoms can be slightly alleviated or avoided by letting off accelerator prior to shift, allowing to coast up to second gear through self power at idle rpm. not feasable for normal every day driving conditions. appears to be caused by lack or sudden loss of hydraulic pressure. | |||
| 06/08/2012 | 6900 | ||
| Truck started to not shift correctly, check transmission icon came on, luckily was coasting down a hill at about 45 mph. checked the trans temp, indicated 205 f. noticed smoke coming from behind the truck. pulled over, found transmission fluid poring from it. 2011 f-150xlt 6700 miles, not happy with this incident. after reading several posts, ford should recall this truck. | |||
| 03/23/2012 | 20000 | ||
| When i started up my f-150 super crew cab with the ecoboost engine the service advanced track warning message came on. as i was driving with this error message on the dash i found that my turn signals would not stay on unless i hold the turn signal lever. later that day i went to take the truck into the dealer to show them the issue and the error message was gone and the turn signals were now functioning fine. since the error was no longer on the ford dealer could not do anything about the issue. the error stayed off for about 6 weeks and then came on again. now it has been coming on about every 3 or 4 days so i took it to the dealer and they determined that the issue is with the rack and pinion steering assembly and have replaced that. i just go the truck back and have not had time to confirm that the issue is fixed however my confidence level is not there as this is just one of many issues that i have seen on this truck that appear to be computer related since shutting off the truck (or as i put it rebooting) will correct the issue. | |||
| 05/01/2012 | 18000 | ||
| Vehicle has ford's selectshift transmission - when it is put in m mode and then gear 1 is selected, it will behave normally up to about 3000 rpm. above 3000 rpm, it will not slow down if the driver's foot is removed from the accelerator. if the slope of the road changes, it will continue to accelerate as though it was still going uphill, increasing speed without any driver input. it will return to normal behavior immediately as soon as the brake pedal is pressed, and the problem seems to only occur when the transmission is locked into 1st gear and in the m position (not d). | |||
| 03/23/2012 | 20000 | ||
| When i started up my f-150 super crew cab with the ecoboost engine the service advanced track warning message came on. as i was driving with this error message on the dash i found that my turn signals would not stay on unless i hold the turn signal lever. later that day i went to take the truck into the dealer to show them the issue and the error message was gone and the turn signals were now functioning fine. since the error was no longer on the ford dealer could not do anything about the issue. the error stayed off for about 6 weeks and then came on again. now it has been coming on about every 3 or 4 days so i took it to the dealer and they determined that the issue is with the rack and pinion steering assembly and have replaced that. i just go the truck back and have not had time to confirm that the issue is fixed however my confidence level is not there as this is just one of many issues that i have seen on this truck that appear to be computer related since shutting off the truck (or as i put it rebooting) will correct the issue. | |||
| 05/01/2012 | 18000 | ||
| Vehicle has ford's selectshift transmission - when it is put in m mode and then gear 1 is selected, it will behave normally up to about 3000 rpm. above 3000 rpm, it will not slow down if the driver's foot is removed from the accelerator. if the slope of the road changes, it will continue to accelerate as though it was still going uphill, increasing speed without any driver input. it will return to normal behavior immediately as soon as the brake pedal is pressed, and the problem seems to only occur when the transmission is locked into 1st gear and in the m position (not d). | |||
| 03/23/2012 | 20000 | ||
| When i started up my f-150 super crew cab with the ecoboost engine the service advanced track warning message came on. as i was driving with this error message on the dash i found that my turn signals would not stay on unless i hold the turn signal lever. later that day i went to take the truck into the dealer to show them the issue and the error message was gone and the turn signals were now functioning fine. since the error was no longer on the ford dealer could not do anything about the issue. the error stayed off for about 6 weeks and then came on again. now it has been coming on about every 3 or 4 days so i took it to the dealer and they determined that the issue is with the rack and pinion steering assembly and have replaced that. i just go the truck back and have not had time to confirm that the issue is fixed however my confidence level is not there as this is just one of many issues that i have seen on this truck that appear to be computer related since shutting off the truck (or as i put it rebooting) will correct the issue. | |||
| 05/01/2012 | 18000 | ||
| Vehicle has ford's selectshift transmission - when it is put in m mode and then gear 1 is selected, it will behave normally up to about 3000 rpm. above 3000 rpm, it will not slow down if the driver's foot is removed from the accelerator. if the slope of the road changes, it will continue to accelerate as though it was still going uphill, increasing speed without any driver input. it will return to normal behavior immediately as soon as the brake pedal is pressed, and the problem seems to only occur when the transmission is locked into 1st gear and in the m position (not d). | |||
| 03/18/2012 | 500 | ||
| I have a 2011 f150 with the 3.5 ecoboost. i have had numerous rough 3-4 upshifts since the truck was new. brought the truck to dealer twice and was told they could not duplicate the rough shift. i have also had the engine stumble on me twice will trying to pass. i have read others are having similar problems and am hoping ford will have a fix before someone gets killed in a wreck. | |||
| 12/01/2011 | |||
| F150 ecoboost while going down a slight grade at about 50 mph in drive the transmission suddenly shifted down a couple of gears thereby causing the engine to rev up to over 3,500 rpm. after several seconds the transmission shifted back up one step at a time to the 6th gear. this has happened at least twice on different occasions. another anomaly has occurred several times. while slowing down slightly the transmission suddenly 'clunks' and it feels like something has run into the back of the truck. it's like a hard shift into a higher gear, however the transmission appears to be 6th and the speed is around 60 mph.. | |||
| 07/05/2011 | 152 | ||
| Transmission slams between gears and also does it while coming to a rolling stop. at times if feels like if you got hit from behind causing you to slam your head and body on the seat. it will do it at slow speeds and high speeds, but more noticeable while driving in and out of traffic slower speeds. at times it also feels like there is slippage when shifting gears. | |||
| 06/15/2011 | 3900 | ||
| Multiple incidents of hesitation in first and second gear shifts causing stalling in the middle of intersections. no accidents occurred. i was told by ford there is a factory defect in the manufacture of the torque converter seal. | |||
| 07/25/2011 | 1200 | ||
| Tl-the contact owns a 2011 ford f150. the contact stated while at the traffic light when the accelerator pedal was depressed the vehicle would not accelerate the contact was able to move the vehicle unto the side of the road and found that the transmission fluid leaked on the ground. the vehicle was towed to the dealer to be diagnosed. the vehicle has not been repaired. the failure and the current miles was 1,200. li | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/18/2011 | 1072 | ||
| Tl- the contact owns a 2011 ford f150. the contact noticed transmission fluid leaking from the vehicle. the vehicle was towed to the dealer where it was diagnosed with a fuel leak from the bell housing. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 1,072. the vin was unavailable. kmj | |||
| 08/18/2011 | 1072 | ||
| Tl- the contact owns a 2011 ford f150. the contact noticed transmission fluid leaking from the vehicle. the vehicle was towed to the dealer where it was diagnosed with a fuel leak from the bell housing. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 1,072. the vin was unavailable. bw | |||
| 06/25/2011 | 2500 | ||
| Transmission fluid pours out of overflow when under load (pulling a trailer). this fluid dumps on exhaust system and starts a fire. this accrued at 2,500 miles on june 25, 2011. truck is still at dealer, no resolution. | |||
| 04/30/2011 | 37200 | ||
| Transmission slams between gears and the dreuve train acts like it is sticking in four wheel drive when at slow speeds going around corners and starting out when you turn the steering wheel. it has become progressively worse and i am concerned that it will break or evene worse when out of warranty then break. | |||