Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/27/2012 | 15500 | ||
| Tl- the contact owns a 2011 ford f-150. the contact stated that while descending a steep grade, the rpms greatly increased and the vehicle erroneously accelerated. the contact also stated that the engine hold back disengaged. once the rpms decreased, the engine hold back engaged and the vehicle decelerated. the vehicle was taken to the dealer and the contact was informed that the transmission fluid was low but the vehicle was operating as designed. the failure recurred again and was taken to the dealer, who referred the contact to the manufacturer. the vehicle was not repaired. the failure mileage was 15,500 and the current mileage was 18,000. mh | |||
| 10/27/2012 | 15500 | ||
| Tl- the contact owns a 2011 ford f-150. the contact stated while driving 3 mph going to down a steep grade and the engine reached 1600 rpms the engine hold back disengaged and the vehicle began to speed up independently. once the vehicle reached 900 rpms he felt the engine hold back engage and slow the vehicle down. the vehicle was taken dealer for diagnosis and was informed that the transmission was low on fluid but other than that it was operating as designed. the failure recurred and was taken back to the dealer who referred him to the manufacturer. the manufacturer stated that they had received no reports of this issue from anyone else and that the vehicle was operating as designed and that perhaps he should go buy a new vehicle. the failure mileage was 15,500 and the current mileage was 18,000. dt | |||
| 10/01/2011 | 3000 | ||
| Tl* the contact owns a 2011 ford f-150. the contact stated that while driving 65 mph, he attempted to accelerate and the vehicle decelerated to 10-15 mph. the contact stated that the vehicle performed as if the engine was not receiving enough fuel. the vehicle slowly began to accelerate up to speed. the vehicle was taken to the dealer, however no failure codes were found. the manufacturer was notified and they offered no assistance. the vehicle had not been repaired. the failure mileage was 3,000 and the current mileage was 41,000. | |||
| 10/01/2011 | 3000 | ||
| Tl-the contact owns a 2011 ford f-150. the contact stated that while driving 65 mph, he attempted to accelerate and the vehicle decelerated to 10-15 mph. the contact stated that the vehicle performed as if the engine was not receiving enough fuel. the vehicle slowly began to accelerate up to speed. the vehicle was taken to the dealer, however no failure codes were found. the manufacturer was notified and they offered no assistance. the vehicle had not been repaired. the failure mileage was 3,000 and the current mileage was 41,000. sm. | |||
| 10/01/2011 | 41000 | ||
| Tl- the contact owns a 2011 ford f-150. the contact stated that while driving 65 mph he attempted to accelerate the vehicle slowed down 10-15 mph. he stated it seems like the vehicle wasn't getting fuel. the vehicle slowly began to speed up. the vehicle was taken to the dealer however no failure codes were found. the manufacturer was notified but they offered no assistance. the vehicle had not been repaired. the failure mileage was 3, 000 and the current mileage was 41,000. dt | |||
| 09/10/2011 | 9500 | ||
| While entering a highway via an on-ramp doing about approximately 45 miles per hour i attempted hard acceleration to pick up speed and merge in to traffic that was doing approximately 65-70 miles per hour. when i depressed the throttle the vehicle did not accelerate, but it started to hesitate and shake. the check engine light came on and the vehicle would not go over 40 miles per hour. this almost caused an accident situation as i expected the vehicle to accelerate when it did not. i was then forced to pull over to the shoulder and shut the vehicle off. after restarting the vehicle the cel had cleared and the vehicle was operating normally. no code was stored in the pcm to indicate what the issue was. this happened several more times since the first incident. once while towing a 4000lb boat/trailer which also almost caused a severe accident. ford has found nothing wrong with the vehicle and concludes there is nothing they can do since no codes were stored. i will note that after receiving tsb 12-2-10 the vehicle will still exhibit the same symptoms described above, but now the check engine light does not come on. vehicle will stall, go in to limp mode with no indication that anything is wrong. only resolution is to turn the vehicle off and back on to clear the status. this creates dangerous situations when on a highway. completely unacceptable. | |||
| 12/01/2011 | |||
| F150 ecoboost while going down a slight grade at about 50 mph in drive the transmission suddenly shifted down a couple of gears thereby causing the engine to rev up to over 3,500 rpm. after several seconds the transmission shifted back up one step at a time to the 6th gear. this has happened at least twice on different occasions. another anomaly has occurred several times. while slowing down slightly the transmission suddenly 'clunks' and it feels like something has run into the back of the truck. it's like a hard shift into a higher gear, however the transmission appears to be 6th and the speed is around 60 mph.. | |||
| 11/21/2011 | 5536 | ||
| Tl- the contact owns a 2011 ford f-150. the contact stated that while driving 70 mph he depress the accelerator pedal and the vehicle stalled without any warnings. the vehicle was taken to the dealer who was unable to duplicate a failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5,536 and the current mileage was 11,800. pm | |||
| 10/24/2011 | 101000 | ||
| Tl- the contact owns a 2001 ford f-150. while parked the vehicle became engulfed in flames. the contact was able to extinguish the fire with a fire extinguisher. the contact noticed the fire had began in the cruise contol system. the fire department reported to the scene and a report was filed. the vehicle was towed to the dealer for inspection. the dealer was waiting for the manufacturer and insurance company to communicate in order to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 101,000. ds | |||