Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/03/20121
 2012 ford f-150 truck. consumer writes in regards to passenger airbag light that comes on and goes off intermittently. *tgw the consumer stated the problem would happen when someone sat in the passenger seat. the dealer tested the system, but was unable to find a problem. *jb
08/15/201260
 Tl* the contact owns a 2012 ford f150. the contact stated that the air bags failed and whenever the front passenger seat was occupied, the air bag warning light illuminated on the instrument panel. the contact also stated that the eco boost caused the engine to stall. the vehicle was taken to the dealer for inspection where they stated that the seat rail needed to be replaced and that the eco boost was working extremely well. the dealer reprogrammed the computer but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage was 60.
08/15/201260
 Tl-the contact owns a 2012 ford f150. the contact stated that the air bags failed and whenever the front passenger seat was occupied, the air bag warning light illuminated on the instrument panel. the contact also stated that the eco boost caused the engine to stall. the vehicle was taken to the dealer for inspection where they stated that the seat rail needed to be replaced and that the eco boost was working extremely well. the dealer reprogrammed the computer but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage was 60. kmj
08/15/201260
 Tl-the contact owns a 2012 ford f150. the contact stated that the air bag failed. the contact stated that whenever someone sits in the front passenger seat and the vehicle is in motion, the air bag light illuminated on the instrument panel. the contact also stated that the eco boost cause the engine to stall. the vehicle was taken to the dealer for inspection and they stated that there the seat rail needed to be replaced and that the eco boost was working extremely well and they would reprogram the computer . the the vehicle was repaired but the failure recurred. the manufacturer was notified but provided no assistance. the failure mileage 60. ap
04/19/201215001
 Passenger airbag, problem with the 2012 ford f150 super cab pickup, with xlt trim, and eco-boost engine. this problem may also exist in other 2012 ford 150 pickups. the passenger airbag system will display the ?passenger airbag off? light for light weight adult passengers, thereby turning off all 3 air-bags for the front seat passenger (front, side, and curtain). this happens with adults weighing approximately 132+ pounds or below. at 150 pounds and above, the system works properly. this problem is intermittent, that is it may be off for periods of time, and then on for periods of time. these times may vary from anywhere from 5 minutes to one hour or more. this problem was not only present in my truck, but an identical brand-new truck, which was brought up for testing to verify that the problem was not just my vehicle, but was a system design problem. the ford repair shop at sewell ford ran through the diagnostic tests and found no problems detected. subsequently, after a written complaint to ford, a field service engineer came out and again substantiated that their system test read normal function. he stated that the system passed government standards, and there was nothing to be done, and that there was no problem with the system. if this is the case, then according to the ford manual, my wife must ride in the rear seat for safety. *tr
04/19/20121500
 Passenger airbag, problem with the 2012 ford f150 super cab pickup, with xlt trim, and eco-boost engine. this problem may also exist in other 2012 ford 150 pickups. the passenger airbag system will display the
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
12/03/20121
 2012 ford f-150 truck. consumer writes in regards to passenger airbag light that comes on and goes off intermittently. *tgw the consumer stated the problem would happen when someone sat in the passenger seat. the dealer tested the system, but was unable to find a problem. *jb