Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
03/01/201319234
 While driving on freeway and trying to pass, vehicle started shaking violently and lost power. also when pulling out into traffic vehicle when lose power and engine shakes. engine light came ona nd has remained on. very dangerous situations continue to happen daily. ford ecoboost system has a problem, dealership says ford is aware but does not know when parts to repair might be available. says to continue to drive. i am concerned a major accident is waiting to happen. this seems to be something ford was aware of when sold this vehicle.
09/19/20123500
 Traveling west on i-20 in tx for several hours through rain/mist/foggy conditions. exited the highway for fuel. upon reentering the highway and attempting to accelerate to speed, truck began shaking violently and did not respond to inputs from the throttle. i was able to speed up to about 45mph before the engine problem developed. luckily i had a shoulder to pull over on as i had entered the interstate ahead of a tractor-trailer combo who was doing the speed limit and approaching my rear bumper very quickly. after the engine began misfiring at about 45 mph, i could not increase speed, i was only able to slow down and pull off onto the shoulder. during the incident, the check engine light illuminated, began flashing until the vehicle came to a stop on the shoulder, then remained illuminated until the truck was restarted 5 times on the shoulder.
02/17/201310000
 V6 ecoboost engine went into limp home mode while attempting to pass. unexpected failure of engine caused loss of power and would not travel faster than 10 miles per hour. unexpected situation occurrance is extremely dangerous and occurred at highway speed of 55 mph. ford dealership has technical service bulletin on problem but ford does not have parts available to fix with backorder of parts projected to be 2 months. ford dealer indicated problem occures because moisture builds up in air intake cowl and when turbo intercooler senses the moisture engine shuts down. this is a serious problem requireing a better response by ford motor co.
09/19/20123500
 Traveling west on i-20 in tx for several hours through rain/mist/foggy conditions. exited the highway for fuel. upon reentering the highway and attempting to accelerate to speed, truck began shaking violently and did not respond to inputs from the throttle. i was able to speed up to about 45mph before the engine problem developed. luckily i had a shoulder to pull over on as i had entered the interstate ahead of a tractor-trailer combo who was doing the speed limit and approaching my rear bumper very quickly. after the engine began misfiring at about 45 mph, i could not increase speed, i was only able to slow down and pull off onto the shoulder. during the incident, the check engine light illuminated, began flashing until the vehicle came to a stop on the shoulder, then remained illuminated until the truck was restarted 5 times on the shoulder.
02/17/201310000
 V6 ecoboost engine went into limp home mode while attempting to pass. unexpected failure of engine caused loss of power and would not travel faster than 10 miles per hour. unexpected situation occurrance is extremely dangerous and occurred at highway speed of 55 mph. ford dealership has technical service bulletin on problem but ford does not have parts available to fix with backorder of parts projected to be 2 months. ford dealer indicated problem occures because moisture builds up in air intake cowl and when turbo intercooler senses the moisture engine shuts down. this is a serious problem requireing a better response by ford motor co.
09/19/20123500
 Traveling west on i-20 in tx for several hours through rain/mist/foggy conditions. exited the highway for fuel. upon reentering the highway and attempting to accelerate to speed, truck began shaking violently and did not respond to inputs from the throttle. i was able to speed up to about 45mph before the engine problem developed. luckily i had a shoulder to pull over on as i had entered the interstate ahead of a tractor-trailer combo who was doing the speed limit and approaching my rear bumper very quickly. after the engine began misfiring at about 45 mph, i could not increase speed, i was only able to slow down and pull off onto the shoulder. during the incident, the check engine light illuminated, began flashing until the vehicle came to a stop on the shoulder, then remained illuminated until the truck was restarted 5 times on the shoulder.
02/17/201310000
 V6 ecoboost engine went into limp home mode while attempting to pass. unexpected failure of engine caused loss of power and would not travel faster than 10 miles per hour. unexpected situation occurrance is extremely dangerous and occurred at highway speed of 55 mph. ford dealership has technical service bulletin on problem but ford does not have parts available to fix with backorder of parts projected to be 2 months. ford dealer indicated problem occures because moisture builds up in air intake cowl and when turbo intercooler senses the moisture engine shuts down. this is a serious problem requireing a better response by ford motor co.
09/19/20123500
 Traveling west on i-20 in tx for several hours through rain/mist/foggy conditions. exited the highway for fuel. upon reentering the highway and attempting to accelerate to speed, truck began shaking violently and did not respond to inputs from the throttle. i was able to speed up to about 45mph before the engine problem developed. luckily i had a shoulder to pull over on as i had entered the interstate ahead of a tractor-trailer combo who was doing the speed limit and approaching my rear bumper very quickly. after the engine began misfiring at about 45 mph, i could not increase speed, i was only able to slow down and pull off onto the shoulder. during the incident, the check engine light illuminated, began flashing until the vehicle came to a stop on the shoulder, then remained illuminated until the truck was restarted 5 times on the shoulder.
02/17/201310000
 V6 ecoboost engine went into limp home mode while attempting to pass. unexpected failure of engine caused loss of power and would not travel faster than 10 miles per hour. unexpected situation occurrance is extremely dangerous and occurred at highway speed of 55 mph. ford dealership has technical service bulletin on problem but ford does not have parts available to fix with backorder of parts projected to be 2 months. ford dealer indicated problem occures because moisture builds up in air intake cowl and when turbo intercooler senses the moisture engine shuts down. this is a serious problem requireing a better response by ford motor co.
01/11/201398001
 Was driving on the highway during a rain event. went to accelerate to merge and the whole truck started to shudder and shake. the truck lost power. i was losing speed and everytime i tried to accelerate the truck would shake worse. coasted back into my lane, and put on the hazards to slow into the emergency lane. the truck would only idle. turned truck off, restarted truck, and it appeared fine. this is the third time this has happened. *tr
01/11/20139800
 Was driving on the highway during a rain event. went to accelerate to merge and the whole truck started to shudder and shake. the truck lost power. i was losing speed and everytime i tried to accelerate the truck would shake worse. coasted back into my lane, and put on the hazards to slow into the emergency lane. the truck would only idle. turned truck off, restarted truck, and it appeared fine. this is the third time this has happened.
09/04/20121000
 Tl* the contact owns a 2012 ford f150. the contact stated that fuel fumes were emitted into the vehicle. the contact stated that after inspecting the vehicle he did not noticed any fuel leaking on the ground. neither the manufacturer nor the dealer was notified. the vin was unknown. the failure mileage was 1,000.
09/04/20121000
 Tl-the contact owns a 2012 ford f150. the contact stated that fuel fumes were emitted into the vehicle. the contact stated that after inspecting the vehicle he did not noticed any fuel leaking on the ground. neither the manufacturer nor the dealer was notified. the vin was unknown. the failure mileage was 1,000. pmb
09/04/20121000
 Tl-the contact owns a 2012 ford f150. the contact stated he smell gas coming into the interior of the vehicle. there was no fuel leakage on the ground. neither the manufacturer nor the dealer was notified. the vin was unknown. the failure mileage was 1,000. mw
08/13/201220001
 After using cruise control for 1 hour on a 4 lane highway at 70 mph during high humidity early in the morning i try to accelerate and the motor loses all power. i had tsb 12-6-4 applied to the vehicle friday, three days ago, and though it may reduce the likelihood of this situation, it does not overcome what appears to be a design flaw with the intercooler in this ecoboost motor. this flaw allows for condensated water to be sucked into the motor and causing the misfire during hard accelerations after long periods of using cruise control in high humidity situation. the impact of losing power will be a fatal accident for a customer at some point in time if it has not already occurred. *tr
08/13/20122000
 After using cruise control for 1 hour on a 4 lane highway at 70 mph during high humidity early in the morning i try to accelerate and the motor loses all power. i had tsb 12-6-4 applied to the vehicle friday, three days ago, and though it may reduce the likelihood of this situation, it does not overcome what appears to be a design flaw with the intercooler in this ecoboost motor. this flaw allows for condensated water to be sucked into the motor and causing the misfire during hard accelerations after long periods of using cruise control in high humidty situation. the impact of losing power will be a fatal accident for a customer at some point in time if it has not already occurred.