Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/17/201310000
 V6 ecoboost engine went into limp home mode while attempting to pass. unexpected failure of engine caused loss of power and would not travel faster than 10 miles per hour. unexpected situation occurrance is extremely dangerous and occurred at highway speed of 55 mph. ford dealership has technical service bulletin on problem but ford does not have parts available to fix with backorder of parts projected to be 2 months. ford dealer indicated problem occures because moisture builds up in air intake cowl and when turbo intercooler senses the moisture engine shuts down. this is a serious problem requireing a better response by ford motor co.
07/09/2012400
 Upon receiving vehicle from dealership in july 2012, ecoboost hesitates, then it takes off and goes faster than you want the vehicle to.this happened many times to pass vehicles or speed up to enter highway from on ramp. after starting and letting sit for more than 10 min., putting in drive or reverse, vehicle runs at high rpm & takes off on its own.upon stopping at light/ stop sign, vehicle will lunge forward.upon trying out ecoboost on vehicle one night, the engine would not disengage from ecoboost, pressed brakes,& wouldn't stop, ended up taking down a partial fence and ending up in a ditch.truck wouldn't get out of ditch, every time you pressed on gas to try to get out,even in 4x4, ecoboost kicks in & spins wheels.truck towed and damage fixed at dealership bought from.they repaired truck per my auto insurance coverage, but when asked to check brakes,ecoboost, they couldn't find any errors per computer and engine is performing correctly. but, engine is not as we have gone back with truck many times to complain about these issues and get the same answers.a computer is only as good as what humans put into it.there is an aftermarket computer chip available at expense of truck owner that will correct the hesitation when going into ecoboost, but nothing to fix the problem of the truck disengaging immediately from ecoboost when brakes are pressed. ford should have put computer chip in engine before selling the vehicle and making sure the ecoboost disengages immediately upon braking. also, exhaust fumes enter the cab when you put heat, defrost, a/c on. the recirculate button has to be on all the time to keep vehicle exhaust out of the cab interior. but, the dealership cannot find an answer for this problem either. ford dealership or ford doesn't seem to be concerned w/ these problem.read on-line that many f150 ecoboost trucks built from 2/2012 to 5/2012 have problems.
05/01/20123000
 While driving my 2012 ford f150 4x4 with the ecoboost motor to work on the garden state parkway i experienced the following issue: after cruising for about 20 miles at 65mpg i attempted a pass of slower moving traffic. the truck accelerated to about 80mph during the pass then suddenly the engine lost power and created an engine breaking situation. the trucks' speed dropped rapidly from 80 to 60mph and i had to abruptly move into the slow lane cutting off other cars to avoid being rear ended. as soon as the power/speed loss occured the truck began to shake violently for about a minure or two until i eventually slowed to about 50mph. this has happened 2 times since owning the vehicle. the truck has 5000 miles presently and has been back to the ford dealership 3 times for software updates, a catalytic converter replacement, to add an air deflector and it continues to throw codes and turn on the check engine light. i got it back yesterday and the check engine light went on again on my drive home. also mileage seems to becoming progressively worse. i try to avoid passing situations as much as possible in fear the vehicle will create a dangerous situation for myself and other drivers on the garden state parkway.