Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/05/2013 | 6201 | 1 | |
| Accelerating from freeway on ramp at about 25 mph, slowly pushing pedal down truck tachometer gauge speed up to between 5500 rpm and 7000 rpm. however truck did not move. transmission acted like it was in neutral. this lasted 4 or 5 seconds; then engine started missing and running rough. all the time vehicle had slowed to approximately 15 mph. i narrowly avoided being rearended by pulling off the shoulder of the highway. this happen on i-20 near the rest area west bound in monahans texas. weather was clear, and temp about 42 degrees. has happened at least three times since then. fuel was from national vendor and same brand i normally use. dealer is oblivious to this and what to do. *tr | |||
| 01/04/2013 | 14500 | 1 | |
| While entering the highway from the ramp i pulled into the first lane and tried to accelerate. the truck started to miss and buck and would not increase in speed causing me to pull off the roadway. i shut the truck off and restarted it. the truck will only run if you accelerate very slowly. any attempt to gain speed is met with the same response. i took the vehicle to the ford dealer where they cleared the codes and informed me ford was having problems with water in the intercooler. at this time they have no parts to repair this problem and told me to drive the vehicle as it is. my fear is someone could get killed. the vehicle is not safe to drive. if ford knows there is a problem and can't fix it wouldn't they be responsible. *tr | |||
| 01/06/2013 | 10000 | ||
| Tl- the contact owns a 2012 ford f-150. the contact stated that after he parked and exited the vehicle, the vehicle began to roll forward. the contact re-entered the vehicle and engaged the brake pedal however, the wheels started spinning and the contact crashed into another vehicle. the contact's vehicle then pushed the other vehicle into the contact's home. there were no injuries. the contact's home was damaged. the vehicle was not taken to the dealer for diagnostic testing. the failure and current mileage was 10,000. kmj | |||
| 01/06/2013 | 10000 | ||
| Tl- the contact owns a 2012 ford f-150. the contact stated that they placed the vehicle into park and then exited. the contact stated that the vehicle then started to roll forward. the contact then get back into the vehicle and pressed the brake, at this time, the wheels started spinning and the vehicle struck the vehicle in front of them pushing that into the contacts home. the contact stated there was damage to both vehicles and the home, but no person was injured. the vehicle had not been to the dealer. the failure mileage and current mileages were 10,000.rl | |||
| 10/01/2012 | |||
| Tl-the contact owns a 2012 ford f-150. the contact stated that the cruise control was set at 45 mph when the vehicle jerked abnormally. in addition, when the cruise control was set to 35 mph, the vehicle would exhibit a loud noise in the rear area. the vehicle was taken to the dealer several times for the failure. the dealer replaced the charge air cooler however, the failure was not corrected and the dealer advised the contact that the vehicle was operating as normal. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was not available and the current mileage was 2,600. kmj | |||
| 10/01/2012 | 0 | ||
| Tl-the contact owns a 2012 ford f150. the contact stated when the cruise control was set at 45mph the vehicle jerked, and when the cruise control was set at 35 the vehicle made a loud noise in the rear area. the vehicle was taken to the dealer several times for the failure. the dealer replaced the charge air cooler; however the failure was not corrected and the dealer advised that the vehicle was operating normal. the manufacture was made ware of the failure. the vehicle was not repaired. the vehicle failure occurred at zero mileage and the current mileage was 2,600. li | |||
| 03/15/2011 | 3000 | 1 | |
| While attempting to merge into traffic pulling a trailer i pushed the gas pedal and the truck down shifted but would not accelerate. the truck will drop into 3rd gear and will not exceed 4000 rpm. this has occurred several times and has been in the shop 3 or 4 times. it has also happened without a trailer. on several occasions i have had to pull over and turn the truck off to get it to go. sometimes i can just come off the pedal and press it again to correct. this is a dangerous issue that could cause an accident. the dealer has reprogrammed the truck several times and replaced the converters twice. i have asked ford to buy back the truck but they have not responded yet. the truck is going back into the shop tomorrow and i am considering utilizing the lemon law. *tr | |||
| 10/09/2012 | 5000 | 1 | |
| Was driving at 60mph, accelerated a little and vehicle shuddered/hesitated and didn't accelerate, and check engine light flashed, then became solid. took to ford dealership was told a calibration update fixed the problem. same problem occurred 3 days later. took it back to dealership, it has been there for 3 days and they state are waiting for ford to advise them on what to do next. this is a 2012 ford f150 ecoboost lariat 4x4 supercrew with only 5,000 miles on it and has a sticker of nearly $50,000. i would expect no problems or at least a timely solution. either way, merging onto the interstate or needing to accelerate and the truck failing to do so is a safety issue. *tr | |||
| 10/09/2012 | 5000 | ||
| Was driving at 60mph, accelerated a little and vehicle shuddered/hesitated and didn't accelerate, and check engine light flashed, then became solid. took to ford dealership was told a calibration update fixed the problem. same problem occurred 3 days later. took it back to dealership, it has been there for 3 days and they state are waiting for ford to advise them on what to do next. this is a 2012 ford f150 ecoboost lariat 4x4 supercrew with only 5,000 miles on it and has a sticker of nearly $50,000. i would expect no problems or at least a timely solution. either way, merging onto the interstate or needing to accelerate and the truck failing to do so is a safety issue. | |||
| 10/06/2012 | 1670 | 1 | |
| Had cruise control set on 59mph......came upon slow moving vehicles and hit accelerator to pass reaching 80mph....made pass.....took foot off accelerator to slow down, nothing happened with vehicle continuously at 80mph....hit brake....no reaction still 80mph...hot the cruise off button on steering wheel, still no reaction.....had to physically force brake pedal to slow vehicle down to a stop, however engine remained at high throttle until i could turn ignition off.......waited a few minutes...turned vehicle back on and vehicle acted normally....tested cruise control a couple times before making it home...no problems....this was and could have been a very serious situation had there been traffic on this highway...thank god it was around 11 pm.....brand new truck...had for two weeks.......reporting to ford service tomm morn. *tr | |||
| 10/06/2012 | 1670 | ||
| Had cruise control set on 59mph......came upon slow moving vehicles and hit accelerator to pass reaching 80mph....made pass.....took foot off accelerator to slow down, nothing happened with vehicle contiuing at 80mph....hit brake....no reaction still 80mph...hot the cruise off button on steering wheel, still no reaction.....had to physically force brake pedal to slow vehicle down to a stop, however engine remained at high throttle until i could turn ignition off.......waited a few minutes...turned vehicle back on and vehicle acted normally....tested cruise control a couple times before making it home...no problems....this was and could have been a very serios situation had there been traffic on this highway...thank god it was around 11 pm.....brand new truck...had for two weeks.......reporting to ford service tomm morn. | |||
| 08/13/2012 | 2000 | 1 | |
| After using cruise control for 1 hour on a 4 lane highway at 70 mph during high humidity early in the morning i try to accelerate and the motor loses all power. i had tsb 12-6-4 applied to the vehicle friday, three days ago, and though it may reduce the likelihood of this situation, it does not overcome what appears to be a design flaw with the intercooler in this ecoboost motor. this flaw allows for condensated water to be sucked into the motor and causing the misfire during hard accelerations after long periods of using cruise control in high humidity situation. the impact of losing power will be a fatal accident for a customer at some point in time if it has not already occurred. *tr | |||
| 08/10/2012 | 800 | 1 | |
| While driving a brand new 2012 ford f-150 w/ 3.5l v6 eco-boost i was attempting to merge onto interstate while towing a small boat trailer when i lost towing power (rpm dropped instantly from ~4000 to ~2000 rpm despite having accelerator depressed) and the entire truck started violently shaking. this continued until i completely let off the gas for a few seconds. i then pressed down on the accelerator and things were back to normal. i could have easily lost control during the rapid deceleration had the roads been wet or if a big ole 18-wheeler had been behind me things could have ended poorly. *tr | |||
| 08/13/2012 | 2000 | ||
| After using cruise control for 1 hour on a 4 lane highway at 70 mph during high humidity early in the morning i try to accelerate and the motor loses all power. i had tsb 12-6-4 applied to the vehicle friday, three days ago, and though it may reduce the likelihood of this situation, it does not overcome what appears to be a design flaw with the intercooler in this ecoboost motor. this flaw allows for condensated water to be sucked into the motor and causing the misfire during hard accelerations after long periods of using cruise control in high humidty situation. the impact of losing power will be a fatal accident for a customer at some point in time if it has not already occurred. | |||
| 08/10/2012 | 800 | 1 | |
| While driving a brand new 2012 ford f-150 w/ 3.5l v6 eco-boost i was attempting to merge onto interstate while towing a small boat trailer when i lost towing power (rpm dropped instantly from ~4000 to ~2000 rpm despite having accelerator depressed) and the entire truck started violently shaking. this continued until i completely let off the gas for a few seconds. i then pressed down on the accelerator and things were back to normal. i could have easily lost control during the rapid deceleration had the roads been wet or if a big ole 18-wheeler had been behind me things could have ended poorly. *tr | |||
| 08/13/2012 | 2000 | ||
| After using cruise control for 1 hour on a 4 lane highway at 70 mph during high humidity early in the morning i try to accelerate and the motor loses all power. i had tsb 12-6-4 applied to the vehicle friday, three days ago, and though it may reduce the likelihood of this situation, it does not overcome what appears to be a design flaw with the intercooler in this ecoboost motor. this flaw allows for condensated water to be sucked into the motor and causing the misfire during hard accelerations after long periods of using cruise control in high humidty situation. the impact of losing power will be a fatal accident for a customer at some point in time if it has not already occurred. | |||
| 08/10/2012 | 800 | 1 | |
| While driving a brand new 2012 ford f-150 w/ 3.5l v6 eco-boost i was attempting to merge onto interstate while towing a small boat trailer when i lost towing power (rpm dropped instantly from ~4000 to ~2000 rpm despite having accelerator depressed) and the entire truck started violently shaking. this continued until i completely let off the gas for a few seconds. i then pressed down on the accelerator and things were back to normal. i could have easily lost control during the rapid deceleration had the roads been wet or if a big ole 18-wheeler had been behind me things could have ended poorly. *tr | |||