Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/30/201071506
 Tl-the contact owns a 1997 ford f-250. the contact stated that the vehicle was parked when she smelled a fuel odor. upon examining the vehicle, the contact noticed that the fuel tank was leaking. the vehicle was taken to an independent mechanic and the contact was informed that the straps which held the fuel tank in place corroded through the fuel tank. the vehicle was repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with nhtsa campaign id number 11v385000 (fuel system, gasoline:storage:tank assembly:mounting). the failure mileage was 71,506. kmj
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
08/04/200699400107/27/2006
 My wife driving vehicle at approx. 35 mph, after coming out of a slight curve in road and slowing for a stop sign, she lost all steering control of vehicle hitting a guardrail and going into a ditch. inspection by an ase certified mechanic revealed that the output from the steering box broke between gear box and pitman arm causing a total loss of steering control. truck is total. vehicle is currently at lucas chevrolet, mt. holly nj. *nm
STEERING - GEAR BOX - SHAFT SECTOR
01/12/20061200001
 Dt*: the consumer stated while at a stop sign, the steering wheel turned 360 degrees and the tires did not react. the vehicle was towed to the dealership, were it was determined this is the same problem as indicated in nhtsa recall # 03v196000, regarding the shaft sector. the vehicle identification number was not included in the recall. *jb updated 2/24/2006 - the consumer contacted the manufacturer about the problem. they explained that the failure was just a coincidence. *nm
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/24/2007158000105/17/2004
 Power steering bracket broke. unable to get part through any dealership or junk yard in the united states. through numerous attempts to get this part i have found that so many have been sold recently that the supply has been exhausted. therefore, it is now on back order until june. the part appears to be defective after 10 years, and is dangerous as it is associated with the steering and brakes if the motor is a turbo diesel.*ak