Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/28/2012866461
 I started this trip at the kentucky horse park, i-75 at exit 120. i had been driving an hour, heading north. this incident took place late afternoon, between 5pm and 6pm, broad daylight excellent visibility, dry, partly cloudy, traveling 65 mph in the center of three lanes. i was not tired nor distracted. i was northbound on i-75 in northern ky when i went over a minor bump, just rough pavement. i am absolutely certain there was no object in the road. after the bump the truck began steering erratically, wandering, much as it had 4 days earlier when i took it to my ford dealer and they replaced the front u-joints. i slowed down, got the truck under control, turned off the cruise control, and moved to the right lane. i heard a high-pitched screeching metal noise. then i smelled burning rubber. i was alert and very aware of road conditions and the traffic (two lanes were merging from the right from i-275 so i was in the center of five lanes) and i am certain there were no objects in the road. the concrete was clear and smooth. i heard a loud bang under the right front of the truck and it took off to the right. it was immediately clear the truck was not responding to the steering wheel. i put both feet on the brake pedal, made my body rigid and pulled up on the steering wheel for maximum down force on the brake pedal. completely out of control, i traveled across both lanes on my right (the merging lanes from i-275) and came to a stop with the left rear wheel on the concrete apron and all other wheels in the rocky soil that was the side of a ditch with a mountain on the other side. it was later determined that the tie rod end had snapped. one theory is that the tie rod end was over-hardened and became brittle, possibly cracked, then the new u-joints changed the stresses on it and it snapped. insurance report, crash site and parts photos available on request. *tr
04/28/201286646
 I started this trip at the kentucky horse park, i-75 at exit 120. i had been driving an hour, heading north. this incident took place late afternoon, between 5pm and 6pm, broad daylight excellent visibility, dry, partly cloudy, traveling 65 mph in the center of three lanes. i was not tired nor distracted. i was northbound on i-75 in northern ky when i went over a minor bump, just rough pavement. i am absolutely certain there was no object in the road. after the bump the truck began steering erratically, wandering, much as it had 4 days earlier when i took it to my ford dealer and they replaced the front u-joints. i slowed down, got the truck under control, turned off the cruise control, and moved to the right lane. i heard a high-pitched screeching metal noise. then i smelled burning rubber. i was alert and very aware of road conditions and the traffic (two lanes were merging from the right from i-275 so i was in the center of five lanes) and i am certain there were no objects in the road. the concrete was clear and smooth. i heard a loud bang under the right front of the truck and it took off to the right. it was immediately clear the truck was not responding to the steering wheel. i put both feet on the brake pedal, made my body rigid and pulled up on the steering wheel for maximum down force on the brake pedal. completely out of control, i traveled across both lanes on my right (the merging lanes from i-275) and came to a stop with the left rear wheel on the concrete apron and all other wheels in the rocky soil that was the side of a ditch with a mountain on the other side. it was later determined that the tie rod end had snapped. one theory is that the tie rod end was over-hardened and became brittle, possibly cracked, then the new u-joints changed the stresses on it and it snapped. insurance report, crash site and parts photos available on request.
09/24/201150035
 Cruising along the highway, if i hit a bump in the road doing any speed over 55 mph the truck begins to shake very badly!! so bad that i can hardly control the truck. only way to make it stop is to slow to 40 mph. very unsafe to drive on any highway!! there is no bad parts on this truck...
07/23/201118723
 My kids and i were driving on i-70 west coming from cambridge ohio to columbus. we hit a rough spot in the road and the front end started shaking violently from side to side. the whole truck was shaking. i let my foot off the accelerator and changed lanes. this did not stop the shaking. i went off on the berm and continued to slow down. at approx. 35-40 mph it stopped shaking. i checked the tires and all were fine. we proceeded on and roughly 10 miles down the road it did it again. i again took my foot off the gas and headed towards the berm, i did try hitting the brakes this time. brakes made no difference. the shaking did not stop until we were between 35 and 40 mph. i have owned this truck since it had 5,000 miles on it and have traveled this road many times. the truck has always bounced around when hitting rough road surfaces, however, it stopped once past the rough spot. my truck is only used occasionally and has all of its original components it left the factory with, including the tires. i can not find any loose tie rod ends. once i got home i turned off the truck and when i went to restart it to pull into the garage the battery was completely dead. this could of been totally coincidence, however, i believe the violent shaking caused a battery plate to short out. in my opinion this is completely unacceptable and is not a safe condition for anyone to be in at highway speeds. if my wife had been driving, she would not have been able to control the vehicle. i appreciate your prompt attention to this matter as it could have very serious and unfortunate consequences for other owners who could experience this problem, at any time, without warning.
04/30/201168000
 Tl*the contact owns a 2005 ford f-250. the contact stated that while driving approximately 55 mph when the steering wheel suddenly veered to the right. as he corrected the steering wheel it veered to the left sending him across two lanes of traffic and drove into the median. the vehicle was taken to a dealer who advised him that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 68,000. the vin was unavailable.
04/30/201168000
 Tl-the contact owns a 2005 ford f-250. the contact stated that while driving approximately 55 mph when the steering wheel suddenly veered to the right. as he corrected the steering it then veered it self to the left sending him across 2 lanes of traffic and went into the median. the vehicle was then taken to a dealer and they advised him that they were unable to diagnose the failure. the vehicle has not been repaired. the manufacturer was not contacted. the failure mileage was approximately 68,000. the vin was unavailable. tb
06/05/2009200
 Tl*the contact owns a 2005 ford f250. while driving approximately 65 mph driving over a small road bump; there was a violent shake and vibration. unexpectedly, the vehicle loss control for approximately 6-8 seconds. there was a sudden release of the accelerator pedal; however, the driver was able to gain control of the vehicle and resume operation. the failure recurred at various speeds. the vehicle was taken to an authorized dealer for inspection; however, the technician was unable to duplicate the failure. the vehicle was taken to an authorized dealer on four separate occasions for the identical failures which there were no resolutions. the contact had concerns of the safety risk involved. the vin was unavailable. the failure mileage was 200. the current mileage was 47,000.
08/27/200865197
 Tl*the contact owns a 2005 ford f-250. while driving 55 mph, the front end of the vehicle began to shake. the contact slowed the vehicle down and the tires blew out. the vehicle veered to the left and into oncoming traffic. the contact crashed into a mountain and the vehicle rolled over twice. there were no injuries. a police report was filed. the current and failure mileages were 65,197.
01/07/2008403/15/2005
 In driving my ford f-250 pick-up, i have experiences severe vibrations/oscillations at high (over 60mph) speeds. this occurs when the truck runs over a small imperfection in the road. these oscillations are quite severe - forcing emergency leave change/loss of control. when the truck slows down to about 40, the oscillations cease. this shaking is so severe it has damaged the paint on the hood due to the hood sloshing back and forth. it is definitely life-threatening. the ford dealer is at a loss, they do not know what to do. *tr
04/01/2005103/08/2005
 2005 ford f-250 with steering problems. consumer states that the vehicle's steering wheel shakes so much that the vehicle will leave the road. he states that the dealer has not been able to solve the steering problem. *kb the consumer stated the tires were replaced, the shocks, wheel bearings, brakes and front end were checked by the dealer and stated there was no problem. *jb the consumer stated the problem has not been resolved. updated.
10/19/200718000207/29/2005
 Tl*the contact owns a 2005 ford f-250. while driving 65 mph, the vehicle shook violently and became difficult to steer after driving over a bump in the road. the contact stated that it was not a normal front end shake and continued driving home at a lower rate of speed. the dealer rotated the tires, but that did not correct the failure. the manufacturer advised her to call nhtsa and to take the vehicle back to the dealer. the current mileage was 30,400 and failure mileage was 18,000.
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/24/201397000
 Tl* the contact owns a 2005 ford f-250. the contact stated that while driving 55 to 60 mph, a pot hole was hit and caused the vehicle to shimmy and shake out of control. the brake was engaged while at highway speeds to bring the vehicle under control. the dealer advised that the tie rods failed. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 97,000.
STEERING - WHEEL AND HANDLE BAR
07/23/201118723
 My kids and i were driving on i-70 west coming from cambridge ohio to columbus. we hit a rough spot in the road and the front end started shaking violently from side to side. the whole truck was shaking. i let my foot off the accelerator and changed lanes. this did not stop the shaking. i went off on the berm and continued to slow down. at approx. 35-40 mph it stopped shaking. i checked the tires and all were fine. we proceeded on and roughly 10 miles down the road it did it again. i again took my foot off the gas and headed towards the berm, i did try hitting the brakes this time. brakes made no difference. the shaking did not stop until we were between 35 and 40 mph. i have owned this truck since it had 5,000 miles on it and have traveled this road many times. the truck has always bounced around when hitting rough road surfaces, however, it stopped once past the rough spot. my truck is only used occasionally and has all of its original components it left the factory with, including the tires. i can not find any loose tie rod ends. once i got home i turned off the truck and when i went to restart it to pull into the garage the battery was completely dead. this could of been totally coincidence, however, i believe the violent shaking caused a battery plate to short out. in my opinion this is completely unacceptable and is not a safe condition for anyone to be in at highway speeds. if my wife had been driving, she would not have been able to control the vehicle. i appreciate your prompt attention to this matter as it could have very serious and unfortunate consequences for other owners who could experience this problem, at any time, without warning.